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    Freeland Service Center

    1.0 (2 reviews)
    Closed Closed

    Services - Freeland Service Center

    Auto diagnosis or inspection

    Auto maintenance

    Fuel system cleaning

    8 More Services

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto light repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Propane

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    Jeff's Mobile Repair

    Jeff's Mobile Repair

    2.5
    (2 reviews)

    Had a problem with brake and ABS lights flickering on my dash while driving. Jeff comes over hooks…read moreup voltmeter, tells me its my battery, pulls the battery, goes to NAPA buys a $150 battery comes back and install it. Charges me $309, gets in his van and leaves. Did not stick around to see if the problem was fixed, and of course it was not. So I paid $309 for a new battery. Can't believe people operate like this. Called NAPA, they tested my old battery and said it was not that bad. the guy talks like he knows what he's doing, doesn't turn out that way.

    Love this guy! As a small woman, I expect to receive some kind of abusive treatment every I bring…read moremy car to a mechanic, and I almost always get dishonesty and condescending disrespectful treatment. Jeff is a refreshing exception to the rule! He really knows things mechanical and has kept my geriatric car on the road well beyond what I thought to be its life expectancy. What might one expect from the fellow fondly known as "the buddhist mechanic?" This fellow has integrity, knows what he's doing, and gets it done in a timely manner. I still paid more than I wanted to, but almost certainly saved some money as he doesn't do anything that isn't necessary. Having spent many years as a perfect victim for mechanics, I really appreciate Jeff and his straightforward, professional manner. Though I comprehend zero about things automotive, he is never condescending. I'd recommend him to anybody on Whidbey!

    Pioneer Automotive Services

    Pioneer Automotive Services

    4.3
    (39 reviews)

    They are great and honest people. I've been going there for years. They had my vechicle for days…read moreand couldnt find anything wrong with it and didnt charge me. when I got it towed up there it wouldn't crank. They were honest and didnt make something up. Thank you Auto Pioneer.

    In March 2023, I brought my Lexus RX 350 to this shop for a transmission fluid service. The…read moretechnician noted the presence of metal shavings in the pan on the invoice, and instead of following OEM specifications and using Toyota WS-compatible fluid, the shop installed Kendall VersaTrans CVT+. I later reviewed the product specifications and contacted Kendall's own technical support team directly. Their team confirmed that while VersaTrans CVT+ may be used where Toyota WS is specified, their *recommended* product for WS applications is Kendall VersaTrans LV ATF, not CVT+. Their data sheet confirms this. When I brought this to the shop's attention, attaching official data sheets, Kendall's response email, and compatibility concerns, they refused to acknowledge any wrongdoing. Their responses were consistently short, dismissive, and unprofessional. I received multiple replies with no greeting, no name, and no attempt to address the core issue. Instead of discussing solutions (which I offered several times, including a fluid replacement or partial refund), they repeatedly deflected and eventually stopped engaging altogether. Despite the shop stating in their own records that metal shavings were present, a clear indication of wear, they opted to use a non-recommended fluid. Over the next 2.5 years, the vehicle accumulated only ~9,200 miles, but the transmission continued to degrade, likely accelerated by the mismatch in fluid. This review is not based on emotion. I've provided documentation, OEM specifications, and direct confirmation from the fluid manufacturer. The shop's refusal to admit a mistake or even engage in a basic conversation about resolution speaks volumes about their customer service standards and technical judgment. I cannot recommend this shop to anyone seeking careful, OEM-spec service or professional accountability. If something goes wrong, don't expect them to help, or even call you by name.

    Freeland Service Center - oilchange - Updated June 2026

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