My daughter had her battery replaced there and they didnt tighten one of the connectors. I had to…read morego to wal mart and put on the connector cable as her car wouldnt start. Horrible attention to detail

Zerby Automotive does good work, I went to them because my horn did not work and the controls on…read morethe steering column did not work right. They texted me with an 8 a.m. appointment with a $145.00 charge to check it out. At 9:50 they took it into the shop at 9:52 a.m. and they told me what was wrong and then, my $145.00 charge went to $173.00 plus repairs. I paid and let them repair it. When I complained about the $173.00 charge for 2 minutes work. I was read the riot act about their expertise in pushing a horn. They do good work but the next time I will shop around and you should too! They will skin you alive! I paid $173.00 for them to push my horn. How dumb am I? I find their business practices deceptive and unethical.

We drove our small RV from Buena Vista to their shop just outside of Canyon City, and it was 100%…read moreworth the drive! Jackie and Tony took care of every detail with the insurance company, were great communicators and got the work done very quickly. I could not recommend them more highly!

I damaged my brand new car, before I even had my plates. My friend recommended that I take it to…read moreT/A to be repaired. They completed my car in a day and it looks amazing. I feel like the price was totally reasonable and wasn't ripped off. I am totally impressed! I have a truck that I'll be taking to them next.

I travel and use many dealerships for my needs. I'm here in canon for a 6 month period. I will…read moretalk you the service dept here is the best I have used. What an amazing team. I had two service advisors and the tech came out to instruct me along with service advisor. Thank you so much and lord I wished all fords had your team !! Thank you John Mauriello, Hannah Martinez and CJ!!

2021 Ford Expedition started running rough 2 days after oil change at Faricy Brother Ford in Cañon…read moreCity on Sunday of Memorial Day weekend. Made it home and ODBC reader indicated problem with fuel injector 4. Went online to make first available appointment which was 11 am on the Tuesday after the Memorial Day weekend. Made appointment without any problems and received email confirmation of appointment. Tuesday morning at 9:35 am received call letting me know that the Faricy Ford online appointment system was apparently not working correctly and that my appointment was cancelled with next available appointment on Saturday. I let Faricy Brother Ford know that I was leaving on Wednesday on an out of state trip and needed my vehicle fixed before the trip. I was not offered any possible solutions to their website problem and no concern was given to my requirements. Needless to say this will be the last time I use Faricy Brothers Ford and will drive to either Pueblo or Colorado Springs when I do need the services of a Ford dealership. Since this is the second time I have experienced less than satisfactory customer experience with the specific dealership when it comes time to buy my next Ford it will not be at this uncaring dealership.

Dom recently came out to my home to fix my daughter's brakes. May I add, we live quite a distance…read moreaway. He didn't mind laying halfway in the street, on a very small residential street, to get it done. Showed up with a smile and a great attitude. Got the job done quickly and efficiently. Highly recommend using Pistol Pete mobile mechanic! I have to say being the son/apprentice. He learned well from his father. That boy deserves a fat raise.!

Pete and his son took care of my son's transmission leak from start to finish. They even fixed some…read moreadditional issues without charging extra. They were timely and flexible with scheduling. Also, Heather was extremely friendly and helpful with the financial details. If you have car issues, go to them. You won't be disappointed!

Jim's Tires is the absolute best! Excellent customer service provided by George and the crew! Hands…read moredown best service in town!!! Fantastic!

I received a written quote for my tires, so I ordered them. I came in three different times to have…read morethem put on, but every time there was a 2-3 hour wait. So today I went in, hour and a half wait, but I was planning on doing it. Untill I asked a question about my quote. He proceeded to tell me that there was no way he could give them to me at that quote $655.00, they cost $800 just to purchase on his end. He continues to say that it was not the original quote! (It most certainly was). I didn't have that much money. He said "well I don't know what to tell ya"! He would NOT honor my quote. So I had to leave! Unbelievablely unprofessional! I wouldn't waste your time or money here!

Just did a great deal on a consignment Honda. Everyone was great to deal with. It was laughable…read morewhen the gal was attempting to get the Honda in reverse then back out as it's a Honda thing. If you know you know. My sales guy Mike was great. Disappointed in quoted trade in value. That's typical though so no star deduction there. Will be going back to purchase new from them soon. We'll see if it the review holds up.

All the sales people were extremely pleasant to work with. Prices are in line on everything we were…read moreinterested in. Great place.

This was the best mechanic experience I've ever had! I was passing through Westcliffe, Colorado on…read morea cross country road trip in my 1983 Dodge Van when it didn't start one morning. After calling around to different mechanics in the area, we had a good feeling about these guys and decided to pay extra to have my van towed out to Cañon City. Not only did they come in early to get to my van first thing in the morning when they knew that I needed to get back on the road, but they took so much extra care in making sure that I wouldn't have any more problems. Even walking me through and explaining what they were doing. When I saw my bill, I said "is that all?" because I'm used to getting overcharged by big city mechanics as a young woman. Definitely, definitely trust these guys with your vehicle whether it's new or vintage like mine! Plus, I was able to get back on the road by 5 o'clock that night and made it to Texas by dark!

Gave them a lot of business till they decided to change there name and not cover warranty work I…read moreinherited. Crooked business practice to a loyal customer!

Service was great, no waiting in line quick and easy. I believe his name was Michael.read more

I took my car here for a regular oil change, and was immensely pleased with everything about the…read moreexperience. The service is AWESOME. There is no other word for it. The minute you pull up, someone is out, offering to drive the car around, and showing you inside. The mechanics are all very helpful and friendly, and will double-check everything and offer do extra without being asked. They actually offered to put my new plates on my car when try saw then sitting on the passenger's side seat, which I hadn't had the time to do after I registered my car. They also saw me to the car, and made sure I was off safely, after they finished. Also, for new customers, they offer a freebie gift with your payment. I ended up getting a spot treatment stain remover, which has actually come in handy, between two dogs and a baby in the car. The price for the oil change and air filter was average. Not on the cheapest side, but definitely not overcharged. The entire time I was here, though, I felt welcome and taken care of. Exactly how customer service should feel.