Diana runs this place, she is an amazing women and she has been a true pleasure to rent from and…read morespeak with over the years. They have other people at the facility too, she is training people and so if they are even half of who she is you will truly enjoy your experience. After renting for several years here, I am too far away to maintain this location for my storage needs. Here is a picture from my cleaned out unit, its a great place and I highly recommend you popping in and saying hi and if you need to store something here, its very secure and access is really good for those if you hardly go or need regular access. Hey here is a picture of an empty space that I just vacated, it could be yours!

I had a unit/storage for almost 2 years, in the beginning the customer service was great but…read morelately is horrible, impolite and rude, I found that they increased the rent without previous notice and they applied fees on my account without my consent

Horrible office staff Told me one price on…read more Phone..when I went to there office they Double the price! Stay Away No Good! Switch and bait tactics. Excuse and more excuses poor manage Ment . I will never recommend this storage facility. Suggest going elsewhere. A very poor office skills.

Clean, safe and NO RATS! It might sound odd but I'm terrified of rats…read more I also like that there are cameras all over, I feel very safe when there, no matter the time. Safe Keep truly is a safe place to keep your items! .

I've been with the storage facility located at 325 Mowry Ave in Fremont when it was Mowry U Store…read more Met Lauren when it transitioned into Extraspace and now Securespace currently. Lauren has been a tremendous help because she was always available for questions. Ready willing and able to help when there was a need. Pricing at the facility is a reflection of what is comparable in Fremont and surrounding areas. Lauren understands and empathizes with price changes thus willing to step in see what actions and options are available. My experience thus far with the location is enjoyable knowing that the people there are willing to stop and take time to make sure all is well and that the facility is clean and well monitored. Keep up the good work...ill be counting on it.

After more than 10 years and 10 storage units, I now need to explore alternative storage options…read more Fortunately, Fremont offers several choices. Our company has been a loyal client of Extra Space--now Secure Space--for over a decade. However, the treatment my staff has received in just one month under the new ownership is the reason we're moving to a more customer-focused provider. Store Manager Emmanuel Balagot made it clear that customer service is not a priority. His lack of professionalism and unwillingness to work with us is unacceptable. When we paid our monthly invoice using the previous company's name, Secure Space locked us out because they couldn't process the check. How is that our fault? This delay put us behind for a month while we reconciled the payment. One payment issue--caused by Secure Space--was enough for them to deny us access. Good luck to everyone and remember there are other storage companies that truly value their customers. Beware of management!

The introductory price might be a value. Rent is increased like clockwork, add the cost of…read moreinsurance you pay. There far better deals and storage policies elsewhere. I don't recommend.

Dale the manager at albrae location is superior on his customer service . Anytime I have asked for…read morehelp for anything he goes above and beyond. This last time with getting me approved for a good rate on my storage and I have 2 . Been with public storage a long time . There should be more managers like dale , Thank you dale u have made my life so much easier

The ground-floor accessibility of the storage units offers convenient access. Additionally,…read moreAshley's proactive follow-up calls to ensure client satisfaction are highly appreciated.

Front desk staff were very rude and unprofessional! I rented my unit in July 2024 and since then my…read morerate has gone up $20. Today was considered my "move out" date, upon arrival there was nobody in the office. I called the number a handful of times and no answer and was transferred to another location to leave a message. I needed to pay my balance and the website and the app weren't accepting my payment. By far the worst experience ever!! Will never rent a space with them again!!

They appear to be permanently closed…read more I called there phone number, they automated message said it had been changed an the new number is unknown. I drove by to check it out, there were no vehicles parked in there storage area and it did not look like it anyone had been around for some time.

A great resource for lower cost storage units in the bay area. Family owned and operatedread more

Kong and Keter did an excellent job, such professionals and handled our move so wells the value was…read moreexcellent. They are also so friendly, and followed directions perfectly, and took initiative. I can't recommend them enough.

Happy House Movers was quick and professional! They were very friendly and efficient. They were…read morerelatively cheaper compared to the other companies I got a quote from. A couple of my friends recommended them to me and I would definitely use them again for a future move.

All things can be improved. Very disappointed in the cost and the quickness for them to increase.read more

Today, 12/15/2025, I was physically standing in front of your CubeSmart location (42816 Osgood Rd,…read moreFremont CA 94539) during posted office hours (open until 6:00 PM), yet the office was closed and no staff were present. I waited for over an hour with no explanation or signage. When I called the phone number, I was routed to remote customer service. I had to repeat the same information multiple times, that I am in front of the building, I have an appt for today, it's within business hours and there's no sign to say ' will be back or anything', hence doors locked and no one is there to help. My phone call was transferred second time without any communication, and eventually the call just rang and disconnected. This experience alone tells me this is not the right place to trust with my belongings. Poor communication, misleading office hours, and zero accountability. I strongly recommend others read reviews carefully before choosing this storage facility. I had to also report this conduct and service to 'FindStorageFast' site who text to follow up with me on my search. DO NOT RECOMMEND to business where staff are incompetent.