OK so it's a nice restaurant but the reason why I would not recommend it is because it's nothing special about it. I don't say that to be rude, but it's factual, and they need to work on customer service with their employees. Yeah my overall experience that was lack luster....... I hate giving negative reviews but they could do better they should do better. The atmosphere was beautiful but when you go somewhere to eat and drink you want the food to be good right, and it just wasn't read more

I've been here another six or so times since writing my first review and have continued to receive quick service. Their iced chai latte is my current favorite right now (compared to PJ's and Starbucks). With that said, I really do feel they deserve five stars. read more

French Press Coffeehouse - Iced chai tea latte - Coffee & Tea Near Me - Kenner, Louisiana

All I can say is that I wish Kenner had more coffeeshops. This place is miserable, but as an out-of-towner I don't have the patience to find a friendly, well equipped (in terms of human capital) coffee shop when I am going for convenience in the immediate vicinity. When I have the option, I will drive 15-20 minutes out of my way to get friendly service. Ultimately, there are two reliably things about French Press. First, it is convenient in terms of its location (at least for my purposes). Second, these folks hate their jobs, their customers, and their product. I'm not sure if they are overworked, underpaid, or if they were simply recruited via an old school ad on Craigslist asking for the most curmudgeonly folks in the city. Don't go out of your way for French Press coffee (at least not this location). read more

Super disappointed. I was in town for work and desperately needed a work spot for a few hours. Upon entering, the majority of the tables were piled high with dirty dishes, etc. from customers who had already left. The cleared tables were covered with crumbs and clearly had not been cleaned. About an hour after I had been there, two customers noticed a large roach crawling on the ceiling above the eating area. The employees acknowledged them but did nothing about it. The roach stayed on the ceiling for another two hours, and still the employees did nothing. As I left, I notified the cashier again that there was a roach on the ceiling and it needed to be dealt with before more customers saw. He replied "I'm really not sure what I can do about it so it will just have to stay." This is pitiful and poor customer service. I'm glad I didn't spend any money to support this disgusting establishment. read more

WTF? Hot Spot video gambling in a fancy over-priced coffee shop? My entire visit I got to listen to the fridge compressor, sappy annoying music, and the whirrings of degenerate video poker. Food is also overpriced. Avoid. read more

We went here while in La., visiting family. Stuck in traffic, and boy were we happy to find this place! Very clean inside, tasty treats for any time of day, and delish drinks. The southern pecan was quite delish without being too sweet or sugary. Coffee wasn't bitter, and family had tea that was also nice. Overall, clean facility, clean bathrooms, nice lighting / ambiance and has a lot of parking, drive thru, food, and quality coffee. What isn't to like. If you stumble upon this place, be sure to treat yourself! read more

I really believe that French Press just has the best tasting coffee out of any other coffee place! I love the variety of flavors they offer you. Atmosphere is usually always nice at all the locations especially this one. The only reason this wasnt a 5 star is because i wouldn't suggest them of you ever in a hurry. They tend to be a little slow in that department but otherwise very friendly. Definitely worth trying! read more

It was okay. The frozen mocha I had was okay. I like a strong coffee flavor to my drinks and it was kind of lacking. We had some bites to eat because we had a gift card and I wanted to use it up. The turkey avocado sammich was good. The salad while large was lacking some luster. I will be back to grab a coffee if in the area but I will pass on teh eats next time. read more

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It'd be very helpful if the store operating hours actually matched the advertised hours of operation. Extremely frustrating to drive out of your way to find out they closed an hour earlier than advertised. read more

One day I was visiting my Ex out in Kenner. She told me that she wanted to get a coffee. I really didn't feel like driving way out to Starbucks so I decided to check out this place instead. The service was very friendly and quick. Unlike starbucks these people didn't come off as being uppity and too good for our service. They made our coffee with relative haste also. The coffee was pretty good. I had the southern pecan Iced coffee. I'm not much of a coffee drinker But when I order coffee I get Iced coffee. This coffee was off the chain! Southern pecan is the best flavor. I will admit that I was not a fan of their Bubble tea. Seriously that stuff is nasty! In short a great alternative to Starbucks but don't try that nasty Bubble tea! read more

INCONSISTENT! That is what I dislike about this place. Sometimes there is garbage on all the tables, sometimes it is immaculate. Sometimes the coffee is good, othertimes it tastes like mud. The breakfast menu is pretty good. The catch is eating there on the day when the food is not greasy, over cooked, or slung on the plate. Nine dollars for a breakfast sandwich, and I expect the toast to line up on the plate not have the bread facing two different directions arranged in a haphazard imitation of abstract art. The whole place has a pretentious feel to it especially considering the actual location. This is the part of town that at night, you can just hear the crackle of distant gunfire and not ignore the ever obvious roar of the low flying airplanes. You actually have to raise your voice when they fly over when you are inside the building. The nearby Taco restaurant ensures you will hear lots of bass thumping out of the speakers of the patrons, and on a bonus day, there will be a traffic stop with a 50% chance of it leading to an arrest. The staff....Characters. you never know if you are going to get at the register, Mr. Hipster , Miss Banana Republic or the Emo one with the real problems. My personal fav is the guy with the SUPER long pinky nail. But hey, if your in a bind for coffee as I often find myself, this may be the place for you. read more

This place has the most amazing Moka Java coffee - it was so good, I had to get a pound to take home with me after the first sip I was IN LOVE. Such an amazing place! Great service! Awesome Coffee - if you aren't near this place, go on line and order some of their beans and make it at home! it's that good! YUM! read more

I've been here twice, so this won't be long. After a couple of long driving days, I've felt the sudden urge for coffee. I've been here twice. Once...using the drive through and I thought the experience was memorable enough to stop in again. This time I went inside. There were several people dining. There were quite a number of people on computers, a few patrolmen opting for healthy sandwich choices over donuts. The gal was working the drive through and the counter, so I had to wait a bit. That was okay, it gave me a chance to study the menu. I thought it looked pricey. A large cup of the standard coffee ran me $2 something, but the cup was as large as a vente at starbucks. So now, it's not so pricey. The gal kindly pointed out the fixings area, and I meandered over to flush my coffee with sugar and half and half. It was all fine....The coffee tasted just fine...and I made it all the way back to the bayou. read more

I Do Love This Place. I love there frozen coffees, like Wedding Cake. My Birthday Is Tomorrow & I'm Not Sure Why I haven't gotten a card in the mail to get a Free Cup of Coffee. I been getting one in the mail every year. But I just didn't get one today. read more

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Best place to study and eat. I love their frozen coffee there its not overly sweet like most places. The food there is great for a quick bite such as their chicken caesar wrap and chicken press. I love the environment there, nice spacious booth tables for studying and free wifi. Only con there would have to be the wifi sometimes it would work and disconnect every so often, making you resign in each time. Overall great coffee place read more

How long does it take to serve a slice of chocolate cake? The answer around 20 minutes- really 20 minutes is the time I waited for a piece of premade cake. Secondly , how does a restaurant run out of their soup of the day before noon? This restaurant / coffeehouse can be summed up very briefly. Which isn't always a good thing. Timely service - not so much Price for what you are getting - a bit on the high side Quality of food - decent yet leaves room for improvement Staff - not in a hurry for anything other than punching the clock and giving mediocre services unless they are yelling at a drive through customer to get her attention. I guess this establishment is going green because out of the three transitions I had in this one visit I received not one receipt. Maybe this is why they are soliciting coupons on livingsocial.com To say the least a bit of a let down and much to aspire to for a return visit.... Til the next time. read more

I'm surprised that for a place called French Press Coffee House, only one person bothered even mentioning the French Press Coffee. It's kind of a secret (for some reason it's not mentioned on the menu), but the best way to order their coffee is to have it brewed in a press pot. You won't regret it. Don't ruin it with flavors, cream, and sugar, and all that junk. Taste the coffee, not the amendments. I've only ever ordered through the drive-thru, so can't comment on the inside service and atmosphere. But remember, if you want to study and drink coffee, you can always go to the public library on West Napoleon. Stop reviewing coffee houses based on the quality of their Wi-Fi. It's not a wi-fi house for gosh sake. read more

I was at a nearby hotel and was looking for quick and tasty takeout to bring back to the room. Tasty = yes. Quick... not-so-much. Iced coffee was strong (yum), though a tad expensive at $3.50 for about 12 oz. Bagel sandwiches were pretty good but also a little pricy at $4 for bagel thin, egg, bacon, cheese. It took more than 15 minutes to make the sandwiches due to electrical problems they were having in the kitchen. Not the warm hospitality service I experienced elsewhere in N.O. as the cashiers didn't keep the customers updated on their situation and did not apologize for the delays. read more

Hip and Trendy Coffee spot locally known for their Southern Pecan Coffee!! Nice coffee selection with drive thru or walk in. The spot is a little far from the city and would probably give PJ's some competition if they were located within new orleans. They also offer soups of the day ranging from crawfish ettoufe and corn and crab bisque which is tastelicious. The Bubble Teas are amazing and I am totally addicted. Sandwiches always fresh and served with a pickle! Clean Spot read more

French Press Coffeehouse - Strawberry Mango bubble tea - Coffee & Tea Near Me - Kenner, Louisiana

I really like this store. The ambiance can't be beat- they have great, comfortable leather seating in a very chicly decorated space, and the coffee is very good. My friend also says that the sandwiches and other food items are amazing, although I've not tried any. ALSO, THEY SERVE WINE!!! What is there not to love about that? Williams Blvd is a bit divey for my taste and it is way out in Kenya, but if I'm ever out that way, I like to stop in and chill if I have time. This is a nice, unexpected little gem in the heart of the Wezest, and Ioves it. read more

Coffee served to perfection. Whenever I am in the area, I make sure to make a quick stop for coffee. Whatever you want, you can't go wrong and I am half way through the menu. read more

French Press Coffeehouse - Mocha lafreeze - Coffee & Tea Near Me - Kenner, Louisiana

Great place to come if you're cramming for a test and need to study all day long. Sometimes you just have to hunt for a booth (regular tables don't do it for me). Booths are super comfortable to work in and offer a sort of seclusion to help you get work done. **However, come prepared.. bring blankets, sweatshirts, ear muffs whatever you need to prevent from freezing in the booth area. Free Wi-Fi. The food is ok, at best. Not a big fan of finding those cold, clear slimy things in my turkey (sorry to be graphic yelpers!). They have daily soup specials which seem to be a little bit on the pricey side, but you can't have it all. Coffees not my thing so I'm not sure how that is here,I always get hot tea. Staff is friendly and very helpful. Parking can sometimes be a hassle so prepare to park across the street in the taco bell/rite aid parking lot. I wouldn't park in the little aqua specialities store because I know they tow. My best friend when I'm feeling studious. read more

I never dined in or tried anything off the menu here. Just dropped by to pick up a bag of their Red Velvet coffee beans!! Simply Amazing!!! Brew a pot in the morning. And you'll see why the coffee alone brings this joint to a 4 star in my book! AND DONT BE CHEAP On the coffee when brewing to give a nice bold pot! read more

Friendly coffee shop with a warm atmosphere. Open until 10 most nights, 11 on Saturday's making it a great spot to study, along with lots of outlets for plugging in laptops and phones. Coffee's good too! read more

French Press Coffeehouse - Western omelet sandwich - Coffee & Tea Near Me - Kenner, Louisiana

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Love their Varamel La Freezes; all staff always friendly; love both places!! My absolute favorite place for frozen coffee; breaks my heart to go elsewhere!! read more

The worst customer service I've experienced in a long time Order a sandwich and iced tea. Pay cashier says nothing. I walk away and sit down. Wait approx 20 minutes and nothing. Go up to counter and ask? In an unprofessional way, woman opens styrofoam box and looks inside. Here it is.....I then ask about the iced tea. Know nothing about it. What size? Fills the cup and slides it across counter. Again nothing. Some real problem with the customer facing staff. But sandwich was excellent. If you can put up with rude and insensitive front counter people, you'll probably get a nice lunch. read more

Food = okay (that is, only if the barista pays attention and gets the order correct - even after charging you for it) & coffee = delicious I really enjoy their frozen southern pecan coffee with soy milk and the sandwich I ordered was not so bad (wheat, avocado, tomatoes, cucumbers and spinach); but the other location on Severn made my expectations of French Press much higher than the service I was received at this location. Spent over 30 minutes in the drive thru for two drinks lol. . . read more

I live in the neighborhood...So far I've loved every drink I've tried! My favorite has to be the Premium La Freeze Red Velvet Cake...the food is ok...it seems overpriced but the sandwiches I've had are fairly big...wish they had sides to go with the food other than those horrible chips. read more

French Press Coffeehouse - Red Velvet Cake Premium La Freeze - Coffee & Tea Near Me - Kenner, Louisiana

I frequent this location quite a bit, as I come in from New Orleans to work in Esplanade Mall (it is on the way, the route I take). I am not a huge coffee drinker, so I usually get mochas and chai lattes. Occasionally, I order bagels and breakfast sandwiches here when I don't have time to eat at home before work. There are several workers here who work lots of hours (or I guess the ones I always frequent during) that are very friendly, and kind. They are always upbeat, which I appreciate. 3/4 of the last times I've ordered a bagel it was forgotten, and I had to drive back or park after getting out of the drive through only to wait in line inside again. All 4 times they put strawberry cream cheese instead of the regular I always say. I've only had one wrong drink-hot chai requested, chai latte given, but that's an easy mistake (and I like the lattes anyway). They are usually busy, and are a little slow getting to you. There have been times I've been forced to leave the line because of almost being late to work, but, that said with their level of customers and made to order offers, I can understand the wait. The only thing that gets a little frustrating is they don't always great you, and sometimes you can spend a good 5 minutes waiting at the counter with no acknowledgement. All in all its a good place to visit though. I like my regular ladies a lot! *edit for clarity-the bagel deal was a "have a nice day!" Always waiting for THEIR conclusion of the interaction. If they said I had everything I took their word on it and left. Never speeding off-I think it's rude not to let a server finish speaking with you. read more

Terrible customer service and baristas are unwilling to redeem corporate coupons at the Kenner location. I actually like french press but this location is very unprofessional and rude. read more

Great place, good coffee(pecan), their soup and salads are very good. Always go there with family and friends. Nice cool staff, place is spacious and clean, trendy, I enjoy myself and relax everytime I'm there... They have a drive thru and it's located in a busy area, easy to find with outdoor seating. read more

Very solid three stars. Laid back atmosphere. Great tip from one of the other reviewers, it is cool to cold on the inside. Coffee is really good, better than I expected. Food is fair and a little pricey for what you get. Pita chips accompany sandwiches instead of fries or potato chips. The password for the wireless is coffeehouse read more

Nice place, but service very rude. I came to ask for coffee & bagel with cream cheese ,but the you lady behind the register said " no cream cheese you want just the bagel ". For me it's fine if there is no cream cheese, but you don't have to be rude with Custmer. I have been in restaurant business for 14 years and I believe that Custmer like to feel welcome and they deserve a positive attitude ,so can have a good experience. Not a negative attitude that make you lose your appetite. Anyway, this isn't first time in this place. Not coming back for sure. read more

You gotta try the club sandwich, its huge! Enough for two people to share and still be stuffed!! Pita chips are the best i ever had!!! The staff could be a little nice though! read more

almost 3 years later, I still go to FP all the time. Great service. My only suggestion to the manager.. what about some new sandwich choices?? same old for years now.. get creative! Sandwich or Panini of the month maybe? read more

my favorite is cream Brulé or Southern pecan Frapuccino's for the price is about average but it definitely has taste and plenty of character compared to Starbucks there is no comparison I have not tried much of their food but the atmosphere free Wi-Fi is great, Unlike puccinos( no free wifi,an same drink not as good would be almost double) My drink here at French press with take $5.35 at puccinos same drink is $8.86 an again NOT AS GOOD AN THE SERVICE IS WHAT BRINGS ME BACK TO FRENCH PRESS, But the true stars are the staff I can't stress enough I VOTE BEST BARISTA IN TOWN THE VERY BEST ARE ANNA WITH THE SHORT DARK HAIR & CRYSTAL THE RED HAIR ,THERE AWESOME THEY ALSO OFFER A CARD PUNCH CARD EVERY 10 drink free, an I have a household of five children two adults and they send us all free drinks on birth days, I do allow my kids as a treat to get their own coffee once a week about and then they save their allowance and buy their own also, An I love the coffee here I love the fact that it's not a corporate taste it has character I come every day it's my guilty pleasure I got to say I been coming to mostly the kenner location, but my favorite barista that make my favorite drinks so very good number #1 is Anna and Crystal, there the best barista's ,they really know what there doing , an make sure my lil quirks like light ice, an blend slow or whatever I ask they do it PERFECT , They are definitely an asset to the job I look forward to my coffee especially when they're working, they are voted best barista's in the metro area trust me I have been to all coffee shops read more

...because the email address listed on the website does not work. Hello: I am sending this email to share an unfortunate experience. As I headed out of state Friday morning (approx. 11:10), I visited the Kenner location of this establishment. My brother and I ordered using the drive through service (1 latte, 1 frappuccino type drink, 2 breakfast sandwiches). The cashier was utterly rude and I found quite disrespectful. She asked "is that all" after, seemingly, every two words spoken to her by my brother as he placed our order. We drove to the window to make payment and receive our order, at which time my brother asked whether bottled water was also sold. He also asked for the price. Grant it, if we had seen water listed on the menu we would have known this information. However, we were rushed to finish placing our order and that detail was overlooked. There were two young ladies working in the store who carried on a conversation among themselves about us, the costumers! The one to take our order did not come to the window, a young man greeted us (who was very kind and professional). As he spoke, bits of the conversation between the young ladies was overheard by me, such as "they didn't see the price on the sign?" I hate to believe this is the type of business being operated on Williams Blvd., an operation that is disrespectful to its costumers. I asked to speak with a manager at that time, but was told that there was no manager working at that time. I then asked for a business card and the name of the manager. At that time, one of the young ladies (after handing me the card and giving a name) quickly closed and locked the window (which had not been closed or definitely lock the entire time). Perhaps then she realized I overheard their remarks and saw their smirking faces. We have returned to New Orleans today after a very busy weekend. However, I could not go another day without informing this company of those unprofessional and disrespectful staff members. I certainly hope this is not the normal costumer service offered. We enjoyed our order. I am now skeptical about returning, however. This may have very well been my first and last purchase. Grateful Always, Dr. Kendra M. Harris read more

Went to French Press to study around 10AM. I wouldn't suggest coming here to study early on in the day cause there's a lot going on, but I'm sure it's different during the afternoon. Had a bacon, egg, and cheese croissant on my visit here it was pretty good. Cinnamon Bun here was straight, cheese danish was straight. I'd return for a quick pick me up of coffee, and breakfast only thing deterring me from studying here is that it's kind of small, and it can get pretty stuffy depending on the volume the kitchen is cranking out. read more

I love the coffee and I love supporting a local business when I come home to Kenner, BUT I could do without the shitty, enabled eyerollers that work there. Their haughty, bratty demeanor is truly disgusting. The management would do well to remind them that they are providing a service not a favor. I'll go to PJ's or Cafe du Monde. Sorry to have bothered them on a Sunday morning. read more

First time coming in and not going through Drive thru. Got breakfast and drinks with my son. Hot chocolate for him (bitter) and ice varamel latte for me (always yummy). Breakfast is blah. Grits are instant and were under cooked when given to us. Sausage and eggs were okay. Staff is decently friendly but not eager to help. read more