Update: they fixed my nails and they're lovely! They didn't give me any hassle! They were kind and…read morecourteous. Though the lady was very nice.. I still have to make an honest review. I don't think enough glue was used. It hasn't been very long (maybe less than 2 weeks since I had my nails done) and they're falling off. 3/10 are already off and they're not grown out much. I even have them done short so they don't get "top heavy" and come off more easily. I'm not asking for anything for free because I know her time is valuable. But maybe glue them on better next time :)

Anna was kind, knowledgeable and offered fantastic service! I will request Anna for each service…read morewhen I make future appointments.

I had such a great experience here! The salon has a smaller, more intimate vibe, which I actually…read moreloved -- it wasn't overly busy or loud, so it felt relaxing and personal. Everyone was super friendly and attentive from the moment I walked in. My nail tech, LINDA, was especially kind and made sure I was happy every step of the way. She took the time to ask me about my job, chatted with me, and genuinely cared about getting the design exactly how I wanted it. You can tell they really prioritize customer satisfaction. On top of that, their prices are very affordable for the quality of work. If you're looking for a welcoming, low-stress nail salon that still delivers beautiful results, I definitely recommend checking them out!

I got my nails done for the first time there today, along with my toes. Not a problem with my toes…read morebut my nails, look horrible. They left paint all over my skin and said it would wear off. I'll never go back! I paid too much for them to look this bad.

I've been coming here for about a year and these guys never disappoint. I get their gel mani & pedi…read moreand it always comes out perfect and long lasting. They're also quick and friendly.

They do high quality work, but when I asked for a manicure for my cuticles, he didn't soak them. He…read moreshoved them back harshly with his own fingernails. It hurt a ton & I think when he used the used the dremmel on the acrylics they were cut up more. I declined lotion on one hand because of how badly they bled. The work itself was STUNNING but I had tight bloody cuticles for several days. This would have been a 5 star review if it weren't for him cutting up my cuticles with his nails

Fast service & great quality. staff is extremely friendly and accommodating!! prices are very fair,…read morefirst time going and extremely satisfied. will be back again

Too expensive. They don't want to give you a price, even with a picture in advance. Will stall to…read moregive you a price until done, then throw out some obnoxious amount. Been getting my nails done for years. I know what it should cost, inflation and all. Never in my life have I been charged $85 for a fill in. They do great work, but the price gouging is ridiculous.

I was a walk-in appointment last night, and my manicure was the best that I have ever had. My…read moretechnician was efficient, competent, and courteous; did exactly what I asked; and went above and beyond. I hope to return.

On a recent visit to the Apple Store, I found myself with an hour to spare while my phone was…read morerepaired. I was fairly certain that there was a nail salon in the mall, and I was thrilled to find Pro Nails. I was able to get a walk-in for a manicure, something I had been wanting to carve out time for and now had a great excuse. The tech was knowledgeable, gentle, and pleasantly conversant. I relaxed in the atmosphere that was surprisingly tranquil despite the mall location. All in all I got a perfect 10 manicure with great service. A hidden gem worth sharing for sure!

I am so happy that I took my mom's advice and went to Brand Nails! I have worn nais since I was 17…read more I'm 55. Out of all of the salons I have been to, Brand Nails is definitely in the top three! My nails look so natural! Perfect length, shape and color! Sasas, who did my nails, was sweet, funny, and FAST! Jason , who gave me a pedicure Was an absolute miracle worker, and gave me a foot and leg massage that literally had me falling asleep in the chair! I give Brand Nails in New Albany 5 stars and recommend them to anyone who wears Nails, or needs. Mano/ pedí! ​​Jason gave me a phenomenal pedicura! I have to say that again! If you are looking for a relaxing, clean, place to get your nais or toes done, BRAND NAILS is the o Place to go! Never any wait, either

First time getting my nails done in their new building! There is so much more space & parking was a…read morebreeze! As soon as I walked in I was greeted and able to sit in a chair. Miley was my nail tech. She was so nice & did such a great job. I got a gel mani & a pedi. Everything was so clean and pretty.

They were very kind and efficient and my nails turned out beautiful. The place was clean and…read morerelaxing.

0 stars I'm extremely disappointed with my experience-I went…read morein for a routine pedicure, but things took a turn for the worse when one of the technicians accidentally cut my toe. Not only was it painful, but they didn't care! The worst part was that the salon didn't seem to take responsibility for the mistake. The pictures below show the cut on my toe, and as you can see, it was quite deep. I'm still experiencing some pain and discomfort, and I'm not happy about the lack of care and attention I received from the salon.

Theresa was absolutely amazing. She took her time and listened to my requests. It was very relaxing…read moreand I couldn't be happier with the service I received. 1000% recommend American Nails and Spa!

My rating is a 3.5 star . We made a group reservation about a week in advance for manicures and…read morepedicures. When we arrived we were able to sit almost immediately. They have a wide variety of polishes but more traditional colors. They started with a pedicure. I haven't had my nails done in years and it seemed like a very quick service. I remember in the past they would give you more of a massage experience along with the treatment, but it was very quick. They did put lotion on my legs but it wasn't the same experience I have had in the past. I selected the shellac polish, which lasts longer than the a regular polish but it is also more expensive $39. I choose an accent color for my ring finger. My technician wasn't very friendly and barely spoke to me. She also nicked my thumb a little bit during the cuticle trim. Overall I probably won't be back anytime soon, but it was an okay experience. Total cost without tip was $71.