Update: I was contacted and we discussed all my concerns. They were quick to provide some chlorine…read moretablets and ensure that I was happy. I appreciated the communication and kindness! **************************************************** Overall happy because they kept my pool nice and clear. Communication could be much better. One visit, they removed my pool robot-vac and set it aside. The visit log just simply said "vacuum not working". It had just been working the day prior, so I took a look and it had a piece of mulch that caused it to seize up. Removed the debris, and it worked just fine. No big deal. On another visit, we noticed they did not put any chlorine tablets in the floater. It was just empty. A few days before their next visit, I put my own chlorine tablets in the floater. But when they did their weekly visit, I come home to find the floater set aside on the pool deck with NO tablets in it. My brand new tablets I had just put in the floater were just gone. The visit log said, "Need a new chlorine floater" It was an old floater so the "floor" of it fell out (but you could put it back and as long as you gently place it back in the pool, it held the tablets). I called them and left a voicemail describing how my tablets just disappeared because they decided the floater is no good. I said it would be helpful if they would at least leave 2-3 tablets for me so I can put them in a new floater. So that was annoying, and they didn't even call back. Finally, I had been planning to take over pool care on my own, so I later sent an email letting them know. I know they got the message because they didn't come, but it just would be nice to be acknowledged when customers call or email. Again, overall, they kept the pool clear, so I appreciate that much. If I could do half stars, I'd say 3.5 out of 5. Keep in mind that while they empty baskets (including the one at your pool equipment), you (or someone) still needs to clean the filter once in a while. This helps your filter last longer and do a more efficient job.

Called them for service. Uses answering service. They did not call back after 2 days.read more

This store is always bright and cheerful, and so is the staff!…read more I always get great help and advice here and manager Suzy always makes sure we get the best possible prices, while keeping our pool in tip-top condition. This store deserves a better overall review than it's gotten. This is the store where future Leslie's managers get their training! I highly recommend Leslie's of Palm Harbor! It's a fun place to shop!

Nicki, the manager and her team are very helpful. I have had a number of issues and find their…read moreguidance incredibly valuable.

Cameron has been very responsive and helped me out when my previous pool cleaning company had an…read moreinexperienced tech that did not know what he was doing, totally oversalted and unbalanced my salt water pool. I was happy to move my Business to Clear Waters and appreciate Cameron's professionalism and response time.

From the owner: Clear Waters Pool Care is dedicated to making pool ownership effortless and enjoyable for…read morehomeowners and businesses alike. Our professional team delivers a comprehensive range of pool services—including regular cleaning, maintenance, water testing, equipment repair, and seasonal openings and closings—tailored to meet your unique needs. At Clear Waters Pool Care, customer satisfaction is the cornerstone of our business. From your very first call, you’ll notice our friendly, knowledgeable staff’s commitment to clear communication, punctuality, and attention to detail. We treat each property with the utmost respect, striving to exceed your expectations at every visit. Our work isn’t finished until you’re completely satisfied, which is why we proudly offer a satisfaction guarantee on all our services. As part of our mission to be the area’s most trusted pool care provider, we also believe in providing great value to our clients. We offer transparent pricing, service bundles, and seasonal promotions, as well as exclusive discounts for first-time customers, referrals, and loyal clients. Whether you need a one-time deep clean or ongoing weekly maintenance, Clear Waters Pool Care is here to help keep your pool safe, healthy, and inviting—so you can spend more time enjoying, and less time worrying. Choose Clear Waters Pool Care for dependable service, expert results, and a sparkling pool year-round. Let us take the hassle out of pool care—contact us today for a free estimate!

Starting such a huge project as installing a pool can be troubling, given the risks of hiring a…read moreshady/undependable company to do the work and the horror stories you hear. Thankfully, Elite Pool Designs put all of our fears to rest thanks to their amazing customer service, fair prices and excellent, high quality work. We previously had a koi pond in our backyard but, as the fish died out, realized we wanted something else back there instead. We reached out to Elite Pool and Cyndi and she came over the next day to assess our yard. As we had no idea where to start, she helped guide us through the whole process, connecting us with surveyors, tree removal experts and all of the other hidden things you don't think about when you decide "I want a pool". After the work to get the yard ready was done, we went to the Elite Pool offices to pick out the tile, lining and design of the pool. Cyndi walked us through the shape and features we wanted, and provided a very reasonable quote for everything, including, automation, a heater for the pool (hey it DOES sometime get cold here!) and a screen enclosure. Construction for the pool started in October 2024 and finished in late January 2025, and our hat goes off to Robert (owner of Elite Pool) for his help with managing the entire project. Crews arrived as needed and on time, and though there were some periods between steps where not a lot of work was being done, it was never unreasonable and given the holidays, totally fair. Inspection and electrical were simple and easy and now we are ready to enjoy our pool! For anyone in our same position, looking to install a pool from scratch but not sure where to turn, Elite Pool Design should be your first call, can't recommend them highly enough!

Poor pool service and overcharges for repair services. Charged me $99 for a bag for my vacuum and…read moreI looked and can buy so so much cheaper on Amazon. Needed wheels fixed on the vacuum and they told me take it myself to Pinch a Penny. His is after a $125 service charge. More than triple charged me for plugs for my pool fence. Bad experience and my mistake for hiring and keeping them.

professional shows up on schedule…read more complete s commitment sends report with pictures grateful

Informative and addressed all concerns. Great service with a smile. Kinda a perfectionist - which…read moreis great. Love the weekly updates on your pool and service quality.

The owner is amazing!! Took the time to help me understand how our hot tub works and was very…read morepatient with my silly questions. Most of all on a Tuesday night at 7:49pm the owner is texting me to make sure everything was ok. And then responding to me next day was fantastic. Felt like I was actually important. Thank you Dutchcraft you are amazing!! From Sami on Indian Rocks Beach!!

My husband I were getting our pool resurfaced and needed to have the spa pump repaired since it…read morehadn't been working for some time. We recently discovered Dutchcraft Services and reached out. Cara the owner, was very gracious and advised she would have Ben, her husband, come out and look at the spa pump. Ben came and looked at the pump and felt confident it could be repaired. He ordered the necessary parts and indicated he would let us know when it came in. In the meantime, we mentioned to the pool builder doing the resurfacing that we had contacted Dutchcraft Services to repair the pump. Marty, from US Pools without us asking, stated that Ben does great work and he also recommended them. How cool was that? Ben completed the work. we had a hiccup, not because of anything Ben had done wrong, but the company putting the pebble sheen had plugged the spa to avoid material going into the pipe. They unplugged it and the spa pump works like a charm!! The best part, Ben's price was very reasonable! We are sooo happy with it and we are using the spa more than we ever have! I love this family owned business, they care and are meticulous with their work. Even though I hope we don't have another broken pump, it is reassuring to know Dutchcraft does great work and they are trustworthy and I can contact them should we ever need.. David and Denise

Wonderful pool company. Helps during every stage of the process and most of all you can rest…read moreassured your pool will be done correctly.

We are delighted that we chose Larsen's Pool & Spa.The demolition of our deteriorating Marcite…read morefinish was incredibly thorough making the installation of the new PebbleSheen flawless. A less-expensive estimate cited only acid and pressing washing as preparation, which would have been a disaster in the future if a new finish were to be applied over the old finish. It's clear Larsen knows how to do things right the first time. Cheaper doesn't mean better when it comes to an investment in your home. Highly recommend.

A couple of weeks ago I signed up for the home pool service that included testing the water and…read morecleaning the pool, weekly, for $100 per month. I didn't think I needed to ask a lot of questions - pretty basic, test the water, clean the pool (I told them cleaning wasn't necessary since I use a robotic system). I had been using an automatic water tester that I didn't like (didn't include all the normal tests), tried test trips (low accuracy), tried the chemical kit that was delivered with the pool (not much better than test strips), and taking samples to Leslie or Pinch A Penny. Both of those companies ran very detailed tests. But I thought a weekly test conducted by Pinch A Penny would be more convenient so I signed up. First week someone comes by, tests the water using a portable chemical test (fill the vials with water, drop a solution in, shake, look a the colors against a chart) made adjustments to the salt chlorination unit. Shake the chemical vials seemed a bit strange but I didn't say anything. After 3 weeks, this morning I tried to get into Pinch A Penny website and see my weekly test reports - not at all successful. Went to their store this morning and asked to seem my results over the past 3 weeks. Not in the system, so I manager (?) came out to help. He said the results are "in the back" and asked for my address, phone number and name. Comes back with "you're ph was....." and nothing else. I asked how I can see my results. Basically, you can't - at least not electronically through their portal. You can see the ones where they tested water you brought to the store. They don't have a way to enter them into the system. They also don't email you a weekly report, etc. You also don't get any indication they came to your house, like a sticker on your door. Is this important? YES IT IS. In the first visit they used one of those fill the vials and shake test unit, not a portal device similar to what they have in the store. Warning bells went off. That caused explore testing units. Leslie has a home unit, just like the one they use in the store that you can subscribe to for $50 a month, photo below. It gives you the same results, actions to take, formatted and printable just like what they give you in the store. I used it 5 times over the past couple of weeks. The reports show I wasn't getting any benefit from Pinch A Penny testing at my house. And I mean no benefit at all that I could determine. That's why I wanted to see reports. Consider all of your options before signing up for this.

I have been coming to this store for the last 6 years and today will be the last time I ever go…read moreinto a pinch-a-penny. They have sold me the filters for my pool for the last 6 years and today they sold me the wrong one (little taller). I installed it and realized they sold me the wrong one. I go back to the store to get the correct one and the teller tells me that it's the one that shows in the system. I don't understand as they have been selling me the same filter for the last 6 years! They were ready to return it and I was going to give me the correct one and a older guy comes out of the back and said, "We can't return it since it is wet". Well of course it's wet its a pool filter. He was rude and didn't even offer a solution. I believe this is the manager/owner. He is a real piece of work and lost a customer for this location and pinch-a-penny. I would have been ok with a return stock fee or something like that, but this guy has zero customer service and does not know how to treat loyal customers.