so first off let me say that near section marker 376, there was excess water with mud erosion and nutritious headstones were covered. The gardeners were quick to clear the mud and apologized. The office staff were extremely helpful when the wheels of a walker needed to be cleaned from mud and debris. I would like to say thank you to all for your kindness. read more

After reading the negative reviews, I agree 100% that the headstones and grounds are not kept up. My parents' headstones was damage and it was reported to them in November 2025 and I am still waiting for the office to call me! read more

Every time we go to leave flowers at my parents grave, I am saddened by how unkept the grounds are! Grass not mowed, dry areas , mosquitoes and dead flowers not thrown away! Grass growing over the grave stones! What a shame that our parents and other families paid for up keep! It took over two years to get flowers vases replaced. This cemetery has been going downhill! It used to be a beautiful cemetery. read more

My Mother passed away earlier this month. I had pre-paid a niche for her many years ago. I didn't know what to expect in terms of service because it was pre-paid so many years ago. I called them and they informed me that a complimentary graveside service was part of the package we had purchased. I met with Joann and she was so kind and nice to deal with. She walked me through everything in such a kind and respectful way. The day of the service everything was set up beautifully in front of the Last Supper Wall. The attendant there was so sweet and kind. I can't remember her name but she was the best. She very descretely stayed in the backround in case we needed anything. Everything was perfect. I can't say enough about the level of kindness and respect my family received. Thank You so much. The Family of Barbara Rial. read more

If you truly love your loved ones, you wouldn't bring them here to rest. My family made the biggest mistake coming to bring our momma to lay here. So far this place has been hell on earth, gardeners destroy everything in their path, we take it up to the front office and then the staff try to blame it on people vandalizing our decor which isn't true, the gardeners admitted that they had destroyed our decor for our moms grave and ended up replacing it with some cheap plastic cone that had no significance to our stone, all her grandchildren had signed a stone in memory of her and they tossed that to, also a photo of our momma we placed near her stone they tossed that too !!!!, this place is a nightmare please if you care about you're loved ones I beg you don't make the mistake my family made this place needs to be removed it's a joke , if you don't believe in any afterlife that's on you but you'll soon realize after bringing your loved one here that hell does exists. read more

How dare your gardeners after Wednesday as I fixed up my in-laws headstone on Thursday, come back today and it is destroyed everything that I have set up from Mother's Day. Her little pink purse, and her flowers were all twisted around trash. It all on their headstone other peoples headstones are all messed up there's trash everywhere and if you guys did the yard service why is everything still a mess and why are you guys purposely destroying stuff people put out here for Mother's Day, and have no consideration that it took time and whatever to fix peoples headstones up and your gardeners just go over here like it were, nothing and just destroy it and destroy the headstones and destroy all the decorations on peoples plaques out here There is so much trash on the headstone. The headstone is a journey wasn't even a cleanup day as I made sure I came after cleanup day, but it's this destroying are you serious like this is so uncalled for especially when I did all of this, like I said, before Mother's Day, you guys need to start thinking like if these were your parents you guys would feel. read more

This cemetery doesn't even deserve a one star. I would warn others to not have their loved one laid to rest here unless you want your loved one to be buried in the wrong plot! We had a tour with Anthony Family Consultant and chose the final resting place for our beloved Mother. In our culture, we dedicate very careful thoughts into choosing the final resting place for our loved one. We completed the contract and found out on burial day that the WRONG PLOT was dug for our Mother. The plot number on the contract matches with the plot that was dug but it was NOT what we chose when we were physically on the cemetery grounds with Anthony. Anthony tried to refute this and later acknowledged his mistake and apologized, "it's only five feet away" from the plot we originally chose. This cold, heartless, and incompassionate statement still echos with our family. Due to our religion, we had to move forward with burying our Mother even if it wasn't the plot we wanted. We were issued a "discount" but this doesn't remedy their negligence and the incompetency of their staff to not be familiar with the plot numbers and plot availability. Not only did the cemetery fail us, it brought unnecessary and immeasurable heartache to an already grief stricken family. Maybe until the staff at the cemetery find themselves in our shoes will they understand our heartache and have some empathy. I would NEVER bring any business back to them and would discourage any one to have their loved one laid to rest there. read more

Heartbreaking that these people ran over other people's plots with their tractors including my grandmothers!!! Disrespectful and disgraceful. Choppy work and believe me I have seen cemetery work at its best, this is totally uncalled for. Get it together!!!! And now when I thought there can just be reliefs they ran over her parents stones too!! My great grandmother saved and saved for years for these plots, no freakin respect man!!! ): read more

Very happy with Fresno Memorial Gardens thanks to dealing with Anthony Sotomayor. He makes complex situations simple, very professional and polite. Also he is extremely patient. Tony makes sure everything is done correctly with a positive upbeat attitude. I would highly recommend requesting him and working with him directly. read more

Excellent care and communication during a difficult time. The staff is caring and very helpful in making sure arrangements are handled with ease and care. read more

these people just pile on the grief and torment We take your comments seriously, Jeffrey, as there is no greater responsibility than helping families honor their loved ones. Our team is aware that each detail holds great importance and I would like to discuss your concerns further with you, so when you are able, please send your contact information and availability in an email to Aunna.Lopez@dignitymemor.... Thank you. -Aunna Lopez, General Manager So I sent this person an email and this is what I got back I am no longer iwth Fresno Memorial Gardens - If you have my cell phone and would like to keep in touch please do so. For urgent issues please contact Fresno Memorial Gardens @ 559.268.7823 read more

This place has the worst communication ever! I've called and sent various emails, and no one seems to have an answer. Our headstone was delivered 3wks ago, and they still have no timeline as to when it would be installed! I called last week to get some information, and the marker dept., never returned my call. DO NOT WASTE YOUR TIME HERE! Go to Clovis, they will treat you with more dignity! read more

My son was buried out here 2 years ago it has been an awful experience Everytime any family member leaves flowers in the provided vase for my son the landscapers throw them away. Whenever anyone is buried near him his flowers are automatically thrown away. It's too bad to have to replace silk flowers monthly. I would never recommend this cemetery. Over the past 2 years I've been in the office I can't tell you how many times complaining about the flowers being thrown away and no one cared. Once I posted it on Yelp now they suddenly pretend to care. They have put their own flowers out that they picked out and reassured us their flowers would not be thrown away. It feels like more of an insult why can't my son have flowers that our family leave. Just because a complete stranger put flowers on the gravesite does not make it okay to throw away the family flowers read more

I went to visit my loved one 4/13/21 and got to the gate at 7 pm and the gates were closed and locked. There was another gentleman ahead of me and he was wondering the same thing too. He expressed to me that he had been here other times around this time and the gates were not closed. The hours posted at their gate are as follows: Winter 8 am to 5 pm and Summer 8am to 8 pm. Their website hours states they are open 24 hours, however I have tried calling them at different dates and times after hours and no one answers which means they are not open 24 hours and is falsely advertising something they can't deliver. A week ago, I arrived about 7:10 pm and the gates were opened which complies with what the hours listed at the gates stated. I have also arrived after 5 pm and the gates are still opened. This previous Sunday, my family visited again the gates were not closed, but according to the hours on Facebook, it states that they are closed on Sundays. I spoke to Aunna, the general Manager and she tried to explained to me that because of COVID-19, their hours may change, because they contract with a 3rd party and they may have to lock the gates earlier, also that their hours are updated daily on their Facebook page, etc. I told Aunna that my concern is not about their hours changing and that I understand the entire CDC guidelines as I am in the healthcare industry. My concern is that if their hours change, they need to update the hours at the gates, on their facebook page, and on their website because as of now, their facebook hours are 8-5 M-F, 9-4 (Sat) and closed on Sundays. I told her that all different sites have different hours which are all conflicting and if it was fluid, then I wouldn't have this issue. Aunna seemed annoyed with me and was not very professional as she hung up quickly. It seems a lot of other people have had problems with their gates being closed and locked as well while reading the reviews. Management needs to make changes... they are making changes per CDC guidelines, but false advertisements on their hours and unprofessional. read more

While I should be grieving the death of my mom, I'm getting text/emails/calls from Kimberly. We had an appointment on 2/3 the funeral is on 2/8 that she cancelled then started rushing me to sign the forms needed for the funeral. I told her she shouldn't have canceled and everything would have been taken care of. Today 2/7/24 the day before the funeral,she stated she emailed me but got my email wrong. She's been saying this for three days now. Then I get a voicemail from Stacy who wanted to continually talk about getting my email wrong, after two times of me telling her I obviously know my email was wrong I told her I was going to hang up if she kept talking about it. Again this is literally the day before the funeral. Stacy says sarcastically, " ok have a good day bye." Then the email finally comes through but the link is broken. The day of the funeral(I know it had been raining prior) but no effort was given in cleaning the metal that was holding up the casket. The green mats they laid out were covered in dirt, exposed wood under the casket. The chairs had mud on them. Overall it was beyond disrespectful. No effort was given at all to make anything presentable read more

This guy drove by and saw us putting items away to our car. After spending a couple hours with my god daughter. Then drove out and locked the gates BEFORE 7pm!!! And drove away and took a very Long time to return to let us out. He has a responsibility to lock up at 7pm EXACTLY. We were at the gate at 7:52pm. I hope management gets this guy on the correct time. Time just changed 2days ago. read more

I emailed the person who is in charge and still has not answered my email. They are full of bullshit. read more

Fresno Memorial Gardens - We take flowers to my mother's gravesite and this sign is there. What the hell!!. It's a cemetery where you are supposed to take flowers. - Funeral Services & Cemeteries Near Me - Fresno, California

My attitude has totally changed concerning Fresno Memorial Gardens. Mr Copner met with me personally, and we discussed my family's concerns. Immediate action was taken, and Mr Copner nailed us a personal letter outline what has been done. A normal business makes a few mistakes. A superior business takes responsibility for its shortcomings, and immediately makes things right. I highly recommend Fresno Memorial Gardens, thank you for the kindness, care and concern you have shown the Bringetto family. read more

Very professional and respectful services from all the staff and one miss Anjelica made me feel like FAMILY. I very much appreciate the outstanding customer services provided by Fresno Memorial Gardens. Keep up the good work. Thank you read more

Not friendly customer service when you arrive , Olivia needs to gift a smile (we) come here dealing with a death or to make arrangements for when that day comes , make sure you get everything in writing ! Their horrible at dealing with refunds ! read more

Our family purchased a headstone from a third party vendor and had it delivered over a month ago. We paid the cemetery a substantial amount for the mounting of the headstone several months ago. While I understand that this may not be priority for them, I think it is reasonable to expect an estimated time of completion. I mean, if you go to a restaurant and there is a wait, they tell you how long you should expect to wait. Its the same if you take your car in for a repair or service, you get an estimate. It may not always be accurate, but at least one has an idea. I think its a very reasonable request and we have a difficult time understand why its not possible to get an estimate. Furthermore, we have a lot of family at this cemetery, and as much as we would like to continue using Fresno Memorial Gardens, they are making it difficult to justify. read more

After my previous negative review the family services manager Lucas reached out to my regarding my dissatisfaction. He has since rectified the situation regarding my mom and is waiving the extra $820.00 fee regarding the timeliness of her burial. They are now burying her ASAP and it is allowing me to put this behind me and grieve accordingly. I appreciate the fact that Lucas listened to my concerns and made this right. This will allow my family the chance to grieve and move past this situation. read more

This is an area of Fresno that I didn't really know existed. My fathers parents are buried here. I'd avoided this for years now and when I was visiting recently, my mother made me take the drive out to see their resting places. How does one rate a cemetery? I dont think Im doing that so much as just laying down words. My grandfather passed when I was very young. I didn't meet my grandmother until I was bit older but didnt know her all that well, and she passed when I left for college. For many years I'd not thought about these things. When we got to the site, it was a bit surreal, and then at one moment, it hit me like a brick. All this emotion took over. It was overwhelming and I couldn't control how sad I was. It's crazy how sometimes things that are small moments in time can affect you in such a dramatic way. read more

Fresno Memorial Gardens, their Director and Staff have provided such a tremendous service to Veterans and their loving families! This will be my 19th year as the volunteer Master of Ceremonies for Memorial Day Service. 2018 Memorial Day will be their 55th Annual Memorial Day Service & Dedication of the Avenue of the Flags. Each year they sponsor the entire event, work with volunteers to put up the Family Donated U.S. Flags of their Veteran Loved ones and display over 1,400 American Flags lining the streets. This could not be accomplished without the personal dedication of their staff, and we also thank Director Brian L Copner, for his loyal endeavor in making this Memorial Day Service for the families of our community. God bless the souls of those who sacrificed their lives in behalf of our great country, and may Fresno Memorial Gardens be thanked for the wonderful work on the most special day, Memorial Day! SGT Brian "Doc" Burry, U.S. Army, Combat Medic, Purple Heart Recipient. read more

Where do I start..... After the heartache of losing a loved one, the heartache continues while having to deal with the employees at Fresno Memorial. The practices they have here are fishy. Wanting to get a plot for our loved 1, I thought 9g was a little much be we decided to settle because booking an app at other cemeteries were difficult at the time. When we went to look at a headstone at Fresno memorial they wanted 12g for a basic headstone and a 700 setting fee, during the app the 2 sales man said it would be no problem that we were there for the install. With them only allowing 5 family members for the burial, we wanted to have the Family there for the setting of the headstone. We decided to go with another business and had to wait a year before the stone was finished due to shipping issues because of covid. Now, with everything finally done, Fresno Memorial now says that they have bumped their setting fee to $915 and do not allow family members to be present while setting? We have called and emailed Fresno Memorial countless times about this, and we get different answers all the time. 1 employee will tell you yes, you can be there another will say no. We just want to know when they are going to set our sister's stone and why we can't be there, and no one seems to know anything getting different information every time. The staff seems not to know anything. I'm so heartbroken not to be able to be there while they set my sister's stone. With all the restrictions of covid being lifted and it being outside, I just don't understand....... read more

Just wish I would not have ben so stricken by grief when I decided on this place. You pay so much for the space and the marker with a vase but yet they clean up the things you have put there for your loved ones and yet the rules they clean everything up four times a year and if there is a funeral service near by so folks dont trip over you loved ones things in the vase.... I just dont think it is appropriate they do this .. It is heart breaking... Leave it alone We've paid for that spot. Things have been removed several time upon my return to visit. It is sad they dont have any concerns about this... I've visited my grandma in Clovis and they dont do this they let the family members care for the spot of their love ones.... If I had the $$$$ I would move my family out of memorial gardens. read more

At one of the most difficult time for family and friends to go through we are now being told that only 15 people can attend the graveside service of our beloved. We as family and friends understand this is an unusual time we are all going through. Safety and wellness is also our concern. But when you can go to bars and restaurants and sit outside why hasn't Fresno Memorial adjusted their "rules" for services. I believe in speaking with the staff that they have found it makes their job easier to limit the people. They literally lock the gates during a service. So people are standing outside the gates in groups mourning their beloved. By the way the viewing at Chapel of Light, which is inside is not as restricted. I would hope and wish that Fresno Memorial would take a look at their restrictions and make adjustments to this policy so that people can mourn properly. For our mental health and closure we all need. We need to say a proper goodbye. read more

I cannot begin to describe how terrible this place is. Not only are you experiencing a loss of a loved one but you have to fight with them to get anything done that you already paid for! This is called stealing! If I pay money to have a headstone installed aka the installation fee which is $600+ I expect it to be done in a reasonable amount of time. I had my grandmothers headstone shipped directly there and unfortunately a month after it arrived I had to go back to attend a funeral there. So I stopped by my grandparents grave to see the headstone and it's not there! Imagine my disappointment when I see that the headstone I paid for and the installation I paid for hasn't gone to use. I'm from out of town and won't be able to see it now. I went to the front office to ask about where it was. It was in the back shed area just sitting on the ground along with a bunch of other headstones. Luckily my cousin was going to stay in town and we were told they'd have it installed within the next few days. My cousin called the office back the following day and they never got back to her. So for all I know my money and my loved ones headstone is still sitting in the back and no one working there could care less. DO NOT BURY YOUR LOVED ONE HERE! read more

My experience with Fresno Memorial Gardens was absolutely a cautionary tale. My Dad recently passed and we had wanted to bury him at Fresno Memorial with other family members. No level of management was willing to provide us with information we asked for or needed; specifically we asked for a price list for services (i.e., vault, opening/closing fees, etc.) and were never provided one. The prices we were quoted ended up being nearly twice the cost of other local cemeteries and no explanation was ever provided as to why. Fresno Memorial Gardens is owned by Dignity Memorial/ SCI Management, L.P. We made several attempts to contact them about our difficulties with Fresno Memorial Gardens and never heard back. At a time of family crisis, it would have been much more comforting and reassuring to have received more information from the company. read more

I recently called them looking for information and they were very helpful. I was able to complete my estate planning documents with their help. Thanks! read more