Might as well just buy a Toyota from Rahal and have it serviced here…read more The people are friendly, there's good coffee, there's a comfy waiting area, prices are competitive with other service providers, y'all get a free wash, and you can poke around checking out new Toyotas. I keep thinking about retirement and coming here to work ...

called me in for a recall that wasnt for my vehicle and then charged me for looking at my…read more4x4

Buyer be ware... They will sneak in their Silent Security junk fee of $299 and REFUSE to remove it…read moreif u want to purchase the vehicle. Legit, we will NOT be returning customers.

I spent weeks looking for a reliable yet affordable used car after mine was totaled in an accident…read more When I came to Freysinger, I was almost ready to give up. Not only were they extremely attentive and knowledgeable, they also gave me a fantastic deal on a great used car (not easy in this current difficult market). I've never experienced such an easy, stress-free car-buying experience. The owner, Tom, was not only knowledgeable and helpful, but also so pleasant and friendly to deal with (rare for such a large dealership). I would recommend this quality dealership to anyone looking for a vehicle. I will be coming here and only here for any future vehicle purchases.

When you leave in the morning not needing a new car and then suddenly that may be the best option…read moreit can be a little daunting. The service guys were terrific and gave me a lot of option. As the new car became the better decision for me, the sales team was great. No pressure, lots of options and very helpful in my decision making. This is my 3rd vehicle in 22 yrs from this dealer and I'll always go back!

DO NOT GET YOUR CAR SERVICED AT MAZDA! If you want to read the lengthy story about why feel free…read more.. I recently moved to PA and needed to get my Mazda serviced. I had been taking my car to a Mazda dealership in CO to get serviced for years so I figured I would do the same here. Being new to the state I also just got an emissions inspection done a few months ago (this will make sense as you read further). Dropped my car off to get serviced and they asked when I would need it by. I told them at least by the end of day which they said would be no problem since I dropped it off at 9:30am. During the service I get a text about the status of my car. I click on a link and watch the video from the mechanic. The mechanic says I have a slew of issues. His recommendations included my brakes needing to be replaced, spark plugs to be replaced, and most concerning was "front suspension control arm busing was completely torn, and rear frame mount is completely torn." I contacted the service department to go over pricing and it was astronomical how much all of this cost, over $3,700! The lady also mentioned to me that the arm busing and frame mount alone "would not pass emissions inspection in PA". Which was funny because my car passed a few months back which I told her. She seemed very concerned about this. I had also just gotten new spark plugs and told her this as well and she said it was only a recommendation. I was not comfortable getting all these repairs done so I told her I wanted just the oil change and filters done. She told me she would contact me once my car was ready. A few hours later and I still did not hear from her. I tried calling the number and received a voicemail saying she was not available. I left a text and got an auto response saying the same thing. I waited another hour and ended up getting a message that they were closed for the day. Never received any communication from the service department, no text (and we had been texting back and forth about my car all afternoon), no call, no voicemail. As a paying customer expecting to get their car done that day, without any communication about my car needing to stay longer, I was very frustrated. Next morning I called as soon as they opened. The same lady that helped me answered. I asked her why they did not contact me about my car. She seem dumbfounded by this and said she tried and thought she left me a message. I told her I got nothing and that I would be happy to show her my call history and text history with them. She didn't acknowledge that this was any fault of hers or whoever else was working on my car. I asked if my car was ready and she said yes. I went there a few hours later when my husband was able to step away from work to take me. When I walked in she finally apologized to me. She said she looked at their system to see why I didn't get anything and it apparently went down that afternoon. Yet they can't call their customers if their system is down. Seems like a lack of customer service. I didn't want to argue, seemed pointless, so I paid and left. Few weeks later I take my car to Hampden Auto to get a second opinion. One a few minutes of glancing at my car they said there was nothing wrong with the front suspension control arm bushing and nothing wrong with the rear frame mount. My brakes were worn but didn't need to be replaced right away. Over $3,700 dollars quoted by Mazda over absolutely NOTHING!!! This inspection made more sense considering the auto shop I got my emissions inspection done at said none of these issues existed either. I always expected a dealership to have higher service prices but to completely make up recommendations and not thoroughly inspect a car before sharing information with the customer is careless. On top of the lack of customer service, very disappointing. Go elsewhere for your car services. Updated comment to owner...Tried emailing you but the email bounced back.

Jamie and her team take great care of our vehicles. they always check before repairs are made and…read morethey give honest answers about what is a safety issue and what can wait. trust them to keep our vehicles running and our family safe.

I had a flat tire and called Autocamp. They were able to get me in the same day to fix it. Jamie…read moreand Britney are so friendly. I love this shop! They make me feel like family!​

I got my Toyota Avalon from AZ Auto like year ago and still runs great. This is the place we get…read morecars from for our family members.

Great place for service and buying. Excellent service. bought 2 cars from them. one of ford…read morefusion's which I bought 4 years ago. still runs and drives perfectly. shot out to all the people who works here.

I ran across a flat tire and chose this location because it was nearby by. It was after hours so I…read moredropped off my keys. It took a full day for them to put on a spare tire. Within a few days my tire was back flat. I have heard nothing but bad things from others when sharing my experience about this business. I found amigos tires!! They are super fast with my emergency tire needs and I don't even have to get out of my car!!

DO NOT RECOMMEND COMING HERE I used to love theses people…read morethey did an amazing job prior to opening all of theses new locations I had to come get new tires (live 30 mins away but they been good to me so I always come back) brought my vehicle in on Saturday they did 2 tires, needed 4 they stated they needed to order parts to come Monday cause there closed on Sundays cool not a problem come back Monday for my APPOINTMENT arrive they asked me to wait no problem I finally get into the facility they give no instructions where to park the car employees just staring at me (probably because they all mostly speak Spanish but I also do so a conversation would have went a long way) finally front desk lady asked me to enter bay 2 I do, again no one addressed me just stares so I stayed in my car because I wasn't instructed to do otherwise it 90+ outside I would like to stay in the ac as long as I can finally I get out to look for a food spot asked how long they would be she said an hr to an hr & 30 mins cool imma go get something to eat chill asked her to call me wen it was done never got a call I come back at 5:30 pm after arriving at 3:30pm I get there no ones working on my car and they have 3 new cars in there that everyones working on so I asked wats taking so long with a visible upset face because again its 90+ out and inside there place so I started to get impatient and talked to the manager lady kept cutting me off to repeat the same thing that the lug nuts was bald that's y its taking forever but I literally purchased new ones so break the old ones off idc she stated I knew it would take long (I did not) and that I would need to come back AGAIN for the 3rd time so they can order another part (whole time didn't need another part) no thank u mama I told her I would not be coming back here to get my vehicle done so I can leave, a nice young gentleman asked which vehicle was mine and FINALLY started working on it because they did nothing for 2 hrs due to more people coming in they are not first come first serve as well as they do not care about ur appointments they care who stays in there business and watches them so I did just that they got my car done in 15-30 mins after I complained and lied about having to go to work by 6pm and if they wanted they money they better get to getting. Long story short sorry for the ted talk but if u going there make sure u tell them ur deadlines be very clear if they need to order something to let u know immediately and watch to make sure there actually doing there job I wouldn't have had a problem if they would have communicated to me that it would take longer than expected I would have brought it in earlier and went back home but instead they were dismissive rude and unapologetic so they will no longer be getting business from me

Terrible shop, spent 3500 on two different vehicles with two different issues. Neither is fixed…read moreand they won't return my calls.

They cracked one of my rims while installing new tires and refused to replace the rim. Brandon said…read moreit was already cracked and sealed by the old tire. I would not recommend this business.

I had a really disappointing experience at Sutliff Volkswagen. I'd been talking with Mike Grady,…read morethe Sales Manager, for a couple of weeks about a 2020 GTI. I live in NJ, so driving three hours to see the car was a big commitment. Before going, I noticed in the photos that the front bumper had a lot of scrapes and scratches. Mike assured me in writing that the bumper would be sanded and repainted. When I got there, the car itself was great -- but the bumper clearly wasn't redone. It looked like they just spot‑painted a few areas and you could see the paint drip marks from how poorly the job was done. When I tried to bring this up, Mike was incredibly dismissive. He wouldn't even sit down with me, spoke down to me while I was seated, and gave me maybe four minutes of his time. Meanwhile, he had all the time in the world for the older couple sitting at the table next to me and even went outside to go look at a vehicle with them. Any time I tried to explain my reasoning or talk about the condition of the car, he cut me off and dismissed it as "this is what it is". After driving three hours, being treated like I was an inconvenience instead of a customer was honestly shocking. Buying a car should be exciting, not something that makes you feel small. I ended up buying a 2024 GTI in Ohio instead. It was more expensive, but the experience there was night and day. They treated me like a human being, and that alone made it worth the extra cost. Sutliff Volkswagen didn't lose my business over price -- they lost it over how they chose to treat me.

I had to replace my windshield recently due to a crack from a rock. The windshield repair person…read moreadvised I would just need to have an inspection sticker reissued. The inspection was just completed 4/26. I was there today for an oil change and sticker reissue. PA Law says they can only charge for the sticker plus a $2 fee, for a total of $12-16. They charged me labor, and the cost was $28 to put a sticker on my windshield. I questioned the service clerk, whose response was "they don't work for free." I will not be returning.