Amazing care and very thorough. Felt taken care of since day one. Knowledgeable and friendly…read more First class service!

I HIGHLY recommend Dr Wilde. He really felt braces were not the right course of action for me. In…read moretoday's world, we always assume someone will try to rip us off. Not Dr Wilde. He is very diligent and honest. His staff are very nice and welcoming.

Love this office staff is super cool and very careful and caring highly recommend also there is a…read morelady there that owns a card shop with her husband she washed out my eye

We are new patients to this practice, although we are certainly not new to the orthodontic process…read more We previously received orthodontic care from another provider in Tucson, so we have something to compare this experience to. My biggest disappointment with this practice has been the lack of communication and customer service. There is absolutely no communication regarding upcoming appointments--no confirmation texts, phone calls, or emails. On one occasion, we arrived at the appointment time we believed we had scheduled, only to be told that our actual appointment was scheduled for a later time. A simple courtesy reminder or confirmation would have prevented this confusion and inconvenience. The orthodontic services themselves have been average--nothing particularly exceptional or above and beyond what we have experienced elsewhere. I understand that this practice may have a large patient volume, but it often feels as though everything is left entirely up to the patient or parent to keep track of. This is especially disappointing considering that many of the patients are minors who are in school, meaning parents or guardians are ultimately responsible for making sure they get to their appointments on time. In my opinion, basic courtesy communication--such as a reminder text, call, or email--should be the minimum standard of customer service, particularly in a practice where appointments are so important. Overall, we have been disappointed with the level of communication and service. Orthodontic treatment is a significant commitment, and patients and parents should feel that the practice values their time and makes an effort to communicate with them. Unfortunately, that has not been our experience so far.

I had a very concerning experience at DentalPros and feel other patients should be aware. I've had…read moremany routine dental cleanings over the years without issues, which is why this experience stood out. During my cleaning, the hygienist (who mentioned she has been practicing for 40+ years) was extremely rough and there was a significant amount of bleeding during the cleaning. I have had many dental cleanings over the years and have never experienced that level of bleeding or discomfort. My gums were sore and continued bleeding afterward, and they have remained painful for more than 10 days. The appointment was also uncomfortable for other reasons. The hygienist spent much of the time discussing her personal health issues (including multiple bouts of shingles and intestinal parasites) and repeatedly promoting "red light therapy" that she offers at another office. It felt very inappropriate in a professional setting. After the appointment, I contacted the office because I was genuinely concerned about the care I received. Unfortunately, no one responded to my messages or returned my calls. The complete lack of follow-up was just as troubling as the experience itself. Dental visits can already be stressful, and patients deserve gentle care and responsive communication when something goes wrong. Because of the lack of response, they have lost my family of four as patients. If you choose this office, I strongly recommend asking which hygienist you are scheduled with beforehand.

Dr. Michael and his assistant Alyssa were fantastic. I…read morehighly recommend Dr. Michael, and Alyssa!

Have been going to Old Pueblo Dental for many years and have been very satisfied with both the…read moreskills of the dental hygienists and the dentist.

The dentist was extremely patient and kind, thoroughly explaining everything without pushing for…read moreextra dental work. They spoke directly to my girls, ensuring they understood and had the opportunity to ask any questions or voice concerns. The dental hygienist was amazing and even accommodated my oldest daughter's appointment a week early. The office staff was excellent as well, she even called us to advise of an opening today get us in due to I expressed my concern of one of my girls tooth pain.

I want to give them 5/5 because they are professional, clean, kind. I also wanted to give them a…read more2/5 because 1) even though all of the assistants were kind, their job as the suction and water application is very important and can actually make or break an experience and I didn't enjoy being gagged, poked unnecessarily, and having to swallow the dirty dental water with chemical/tooth fragments in it and 2) my care plan changed mid second appointment under nitrus so they had to oxygenate me for my signature and then give me nitrus again to complete the work and the additional tooth. 3) I was never actually shown my xrays while they discussed the care plan and I think some attention to detail might have avoided the reason I am ultimately unhappy. My first visit I was told we would be working on 4 teeth and watching one, and we would be separating those into two visits. They did the bottom teeth on the first visit, where I expressed concern about my top retainer not fitting me when they do the work at the next visit. They told me not to worry and that it would be fine, just to bring the retainer so we could make sure it fit correctly. They also said they can do retainers and said they could straighten my bottom teeth for me (I have a permanent retainer there but they are only slightly crooked and I wasn't asking about that). I was in the chair probably 3.5 hours for both visits. When I showed up for the second visit - I reminded him about my retainer and that I brought it in, he said okay, no worries we will try that at the end to make sure it fits correctly and that they could make it fit if it didn't. They got me started on nitrus and were tinkering in there for a while and then he said alright so we actually need to do this other tooth that we were only watching but you can come back for that and now we're gonna be watching this other (random) tooth too. Unfortunately, this made me a bit skeptical because I don't understand with the x-rays and the full inspection that took HOURS the first time, why we wouldn't be aware of this. This conversation all took place while I was already on nitrus and they'd been working in my mouth a while. They said we have to bring you off the nitrus to get your signature to do the other tooth if that's what you want to do. I said fine, I wasn't really wanting to come back so soon, do it. I wasn't wanting to do a third appointment after they said I'd be doing two and not have to come back a while. The cost of that would obviously go up to pay for a repeat of the nitrus and whatever else. They had me sign the paper and put me back on nitrus. Then when it was finished he asked how my teeth felt, I said good I think (they had to give me more of the numbing agent because I was feeling again and so I couldn't feel much of anything until the very next day around noon, almost a whole day later) but that I just wanted to make sure my retainer fit because it cost me a lot to get them this way. He said ok grab it and we'll try it on but followed up with there's no guarantee it's going to fit. WHAAT... no. That was literally the opposite of what had been said. I was told to bring it, so that we could ensure it fit. So yeah, I wanted to love this office and ive been telling everyone to go and that they're awesome but upon writing the review I think the niceness and cleanliness gave them more credit than maybe they deserved. That said, I'd have been more upset if they'd made me come back later but I also think they are inconsistent with what my needs are and left me feeling like it was a used car salesmen type business. Everything with my teeth feels healthy and good. But my retainer doesn't fit how it should and I didn't like the change of tone from it will fit to it might not and that's just the way it is, but we can make you another one and fix your teeth again.. $$ and also adding more teeth in to work on that weren't mentioned at the original care plan. Including a new tooth to "watch" when the one they said they were watching was one they wanted to fix after all. This was not a terrible experience, just could have been better. For improvement, I recommend more training for the assistants, and more consistency in the care plan for the doctor I saw. This office was beautifully maintained, clean and comfortable.

I have a horrid anxiety issue with dentists. I'm a Clinical Therapist by trade and I can't even…read moredeep breathe or meditate my way through the level of anxiety I get going to the dentist. That being said, I just had my initial appointment with Dr Abraham and I couldn't have felt more at ease. He offered several different ways to get my teeth taken care of while managing my wild anxiety. He was very patient, gentle and kind. The insurance person there was amazing, made you feel like you've known her your whole life and all the office staff were very kind and welcoming. I'm surprised to say that I'm looking forward to working with them all and I'm so grateful I found Dr Abraham and this practice.

I am a new patient to Skyline Dental, and I am very impressed with this office. I have been in a…read morefew times for treatment and consultations. Liz is very friendly and makes you feel welcome from the moment you walk in the door. Melissa helped Dr. Raymond with my consultation and my exam and was so great and made me feel comfortable. Marianna is the best hygienist and makes your entire experience pleasant and you can really tell she loves what she does and cares for her patients. Dr. Raymond is great and I look forward to continuing the process of improving my smile.

I moved here 9 years ago and thought that my dentist where I lived most of my life was great…read more But Dr Raymond is, without a doubt, the best dentist I have ever dealt with. He and all of the people working there are wonderful, and the initial appointment that I had was amazing, my mouth has never come close to being analyzed like that, I loved it and feel so confident going forward. I don't think I've ever recommended any service as much as I'd recommend him. 5+ stars, give him a try!

Friendly staff, quick, quality service. Great incentives for the kids to invest in their care…read more Happy to be a customer.

They did braces for my son. They make their check-in process easy I recommend using this…read moreorthodontist they are professional, and are well renowned

This is a good clinic and good dentist overall. Everyone is very friendly and they use more…read morestate-of-the-art equipment than my previous dentist. The only issue I have is that if you use insurance (I do), they require you to pay the estimated amount before they even bill your insurance,. IF you overpay, they will then send you a refund. I don't care for that. All my other dentists would directly bill my insurance first and I would pay the remaining patient responsibility amount after it was fully processed. Finally, they don't use nitrous oxide either, which I always have used for a major dentail issue such as a root canal.

Thorough, professional, knowledgeable, pleasant!!! Can't say enough good things about this…read morepractice!! After being with another dentist for 1-1/2 years, my teeth were deteriorating...SmithDentalWorks was recommended and I couldn't be more grateful. I have a lot of confidence in this team!! My teeth will be well taken care of moving forward.