I've never seen a great restaurant go from good to so bad in a short time. Changed the menu and removed much of my favorite dishes. Now charging an automatic 15% tip, regardless of party size. Originally just 10% during Covid, never went away and now even bigger. Tonight they were out of Dt Pepsi. The steer tacos came with hat looked like a cup of water poured over them. I asked for Nachos supreme with no beans and it came out covered In beans. I'm done and never going back. I used to look past the poor service for the food, but now that is terrible and they take thier tip anyway. There are way better Mexican food places to eat. read more

Okay to be fair it was our own fault...we checked the Yelp reviews first and we were warned but we didn't believe them. That's our bad. The service and the Ambiance were both Great! My margarita was actually really good as well! But they fell short in the food area...believe the past reviews. My wife's Taco Salad was literally a bowl of meat without seasoning and half a handful of lettuce. I guess if they hired a great cook or two we wouldn't be able to get a table on a Saturday night. Another clue we missed! read more

Ordered a beef chimichanga and a spinach and cheese quesadilla. When I got home, the quesadilla wasn't there so | had to go back to the restaurant to get it. When I got back home, I saw that the chimichanga was chicken and not beef. And the spinach and cheese quesadilla was nothing like what I usually order. read more

Frida's is a great example of how a Democratic left-wing socialist Society works. They have added a 15% tip to parties under five, parties over five have a 18% tip added and carry out has a 10% tip added. I don't mind paying a tip if the service is good my last experience was horrible. The server we had was asked twice to bring us limes three times for napkins, which we had to go to the bar and retrieve. My wife's beef burrito tasted sour. We had to get another waitress to go find our waitress in order to discuss the matter. Even after taking the dish back management didn't even come over to ask if everything was okay. in addition to the bad service, they have reduced their menu to a two sided plastic card instead of the huge booklet that they had previously. This restaurant is definitely on the decline. I will not eat there again and if you're smart, you will reevaluate your Mexican preference before going back. read more

First time here and my co-worker and I loved it. Emmanuel was our server and he was awesome - never missed a beat, super responsive and friendly. Our food was equally amazing. I had the chicken chimichanga and my friend had the quesadilla - came out super fast and was absolutely delicious. I read a lot of reviews of this place and there was a lot of complaints about service - people must have had a bad day, because our service was fantastic. In other words, don't believe the negative hype. Hoping this review changes some perceptions - please give them a try. read more

Frida's Restaurante Mexicano - Chicken Chimichanga - absolutely delicious - Mexican Near Me - Collierville, Tennessee

Came here on a date night with my husband. We ordered single vodka sodas. Drank single vodka sodas. Were charged for DOUBLES. Paid $15 a pop. We did not ask for doubles and our drinks were certainly not strong enough to be two shots apiece. There was obviously a miscommunication between our server and the bartender, and they refused to fix it. Sent an email to Frida's trying to resolve the issue, and they never responded. read more

My kids and I got up and walked out after coming for my daughter's birthday. No one came to our table to even acknowledge our presence or take a drink order for fifteen minutes. Multiple servers walked by, multiple times, and ignored us even though I was trying to get their attention. Drove up to Casa Mexicana instead and had a much better experience. read more

Jesus was absolutely brilliant and resilient at his service. I truly appreciate the great customer service and dedication for service

Really great food and atmosphere! Great location! Huge delicious portions for the price. Highly recommend!

We ordered through Uber Eats. My husband loved his Shane King Burrito, praising the steak for being flavorful and tender, and the rice for being "extra tasty". I got the Frida's Special Chicken, and it did not disappoint. It was a huge serving, quite tasty. We were both very disappointed with the Chunky Guacamole. The "chunks" were very large, and hard to mash into guacamole. If you waited to eat chunks of avocado with dressing, then this is the dish for you. If you want true guacamole that you can scoop with a chip, avoid this dish. We ordered a side of cheese dip which we did not receive. We ordered chips & salsa and received two large bags of chips. The chips were underwhelming, the salsa ok. read more

Best Skinny Margaritas in town, made from scratch and best enjoyed by the pitcher for a group. We sub the homemade tomatillo salsa for the regular salsa and it never disappoints. Facility is clean to the point of being g spotless. High quality meat is utilized, something I always question at other Mexican restaurants in this area. read more

Frida's Restaurante Mexicano - Skinny Margaritas - Mexican Near Me - Collierville, Tennessee

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Me and my Colleagues went here for lunch today. The food, service and atmosphere was awesome. I highly recommend this place. We had Frida's burrito, etc. I will go back and sit outside when it's cooler and have a drink and smoke a cigar. read more

Placed an online order for pick up. The soup lid wasn't on all the way, so it made a mess in the bag. The soup was just shredded chicken in water (see photo), so I drained it and heated it up in my own chicken broth and herbs and salt and pepper. My last order also wasn't so great- In that one I got a cheese enchilada a la carte. The cheese wasn't even melted and the whole thing was cold. So this was my last visit. read more

Frida's Restaurante Mexicano - Chicken soup?? It's shredded chicken in water. Thats not broth. There's zero flavor here. - Mexican Near Me - Collierville, Tennessee

One of my favorite Mexican restaurants in the Midsouth. Has huge portion for your a very good price. Love how their chips and cheese dip taste. I usually mix the cheese dip with salsa for a blended taste. Great atmosphere to take your family or special friend for any occasion. They also have great margaritas which will get any party started read more

I eat Mexican food pretty often and this place is my go to. Everyone is always so welcoming and the atmosphere is great. Today, I got their chicken fajitas and it was just as amazing as other times. They always give a great portion too. Our server did an amazing job and was very kind. Frida's just never disappoints! read more

Hands down, I ordered a few different street tacos. Easily the top two I've had in my life. Super flavorful, super juicy, and healthy portion. Total sleeper Mexican restaurant, hidden in a shopping mall. Yes, it's that good, and reasonably priced. Well done!!! read more

Rstaurants that take advantage of their patrons just need to close. Fridas is taking advantage of their customers. Here's their scheme: If you order online for PICKUP yourself, directly from their webpage, they charge you the same amount as if you are ordering from DoorDash. That is not right. They are getting away with it because people have become accustomed to paying higher prices when using DoorDash. They charge you a premium of 33% to %38 percent more for you to go and pick up your own food. If you go in rather than place the order online, the prices are 33% to 38% CHEAPER. Frida's food is good, but when compared to other equally good Mexican restaurants in town, whose uninflated prices are already cheaper than Frida's, there is NO WAY Frida's is worth 50%+ more than the other offerings. Do better Fridas! Call them, write them, review them. read more

Frida's Restaurante Mexicano - Mexican Near Me - Collierville, Tennessee

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This place is in an outdoor mall shopping center. We had to wait about an hour on a Thursday afternoon. The waitress was friendly but had no idea what she was doing. We tried to order multiple drinks and were told that they did not have them only to see others get the drink. This place has a full bar so they should be able to make Long Islands and other drinks. She was not familiar with the menu either. The food was good. The Shane King burrito did not have much shrimp but it made up for it with steak. read more

Frida's Restaurante Mexicano - Shane king burrito - Mexican Near Me - Collierville, Tennessee

Frida's had been nothing but always a great and wonderful service each time me and my friend went after church. Great outdoor seating as well. Love the food. read more

Although we've lived in the area for nearly 25 years, we'd never heard of Frida's because it's not in the same area of Carriage Crossing as the restaurants we usually frequent. We had a group of nine people and a few of them recommended Frida's for our group. We made reservations and went on a Saturday around 5pm. Our total experience was outstanding! Our server was on top of things from the start and always kept our glasses filled and needs met. The chips, salsa and cheese dip were excellent as appetizers. Our entrees came out promptly and everything was delicious. Our entire party raved about the great evening we had. We'll definitely be back soon! read more

Cold food. found paper in my food. LOST MY appetite. Waited 2 hours to get my food. Slow workers took time to get my food waste of time

It is true that they add a 10% services charge to the bill but honestly the service was worth it. I just had a bad meal at another local place and wanted something to tie me over. I sat at the bar and the bartender, clearly busy, was very attentive and made sure I had whatever I needed. Note that I only got the chips and cheese sauce and a beer but they were excellent. Atmosphere is good and service was really good. read more

Waited a while to get seated coz the host/hostess disappeared. We sat outside It took a while for the waitress to appear. Service is slow like molasses. We were seated next to the window. The window sill was filthy. Not coming back here. read more

I've been here twice. First time was busy but our waiter was very attentive. We started off with the margarita pitcher, it was very sweet and couldn't taste the tequila so we ordered an extra shot to give it a kick. For food we got the sampler, won't be ordering this again, the food was sitting on a pile of browned lettuce. Second time around we came on a Monday and sat at the bar. We got the jumbo margaritas with Cabo Wabo Silver Tequila for $12, the bartender said it was their special of the day. The tequila was definitely there and it tasted great! so much so that I ordered 3 of these. For our entree we got Fajita's for 2, they came out steaming hot and tasted great. Definitely more than enough for 2 people. Overall a great experience the second time around. The bartender was also very nice and attentive. read more

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The food was delicious, but I will not return to this establishment. As I walked in, I could sense the atmosphere was a little off, maybe because of the lack of customers. However, people were cleaning the light lamps while everyone was eating. The worst part was the bill! They automatically add a gratuity to our bill without notifying us. It was three adults. Lastly, they were advertising a free dessert for your birthday on their website as you review the menu. However, the server stated it was outdated, but the manager would handle it (won't charge it). When the bill came out, it wasn't on there. After he swiped my card, the dessert was charged. I feel like they ripped me off and weren't being honest from the start. They need to be more transparent instead of being sneaky because they don't have as much customers. read more

Frida's Restaurante Mexicano - Bill - Mexican Near Me - Collierville, Tennessee

Walk here sometimes on my lunch break. ALWAYS friendly, yummy, and affordable. I like that there is a Bible in the front where the hostess is and a Bible verse on the receipt. The atmosphere is very relaxing and well decorated. read more

***Update*** BEWARE: They started with a 10% "COVID Service Fee" that was secretly a tip despite what the waiters/waitresses tell you. TODAY, it was an 18% "Service Charge" and they expect a tip on top of that. I'm LITERALLY one more BS charge away from scratching Frida's off of our weekly routine. It's starting to "tick"me off. Manager confirmed that this "service fee" is in fact a tip and it does go to your server. Ps... their margaritas aren't as good as they used to be either. read more

Frida's Restaurante Mexicano - Great Presidente! Excellent Fajitas!!! Family Favorite! - Mexican Near Me - Collierville, Tennessee

The best steak quesadilla in the business and some of the best margaritas I've ever had

Love the cheese dip! The El Jefe Burrito is huge and has everything you need! I love the staff very nice and polite! Bartender is amazing! The vibe is very chill I do love that beautiful patio! read more

I'll start with the good things first. We were sat quickly and distanced between tables. I like that our drinks came in plastic cups along with plastic silverware. Now to what made this a semi frustrating experience. I think our server is still new and when you're training people, I think it's important to make sure they know the menu and are comfortable to be alone. I was very clear about my order and still received the wrong thing. I asked for the correct item and it looks like all they did was put the meat on the right taco shell. Everything is room temperature, doesn't seem freshly cooked and the onions are raw. If I come back it'll be awhile. Chile, let me update this since we have our ticket. So we got the happy hour drinks and were charged full price. I'm not mad at the server but it's definitely clear she has not be trained well. It's important to train your employees well. read more

Frida's Restaurante Mexicano - Carne asada street tacos - Mexican Near Me - Collierville, Tennessee

Went for a quick anniversary dinner on a Wednesday evening. Upon arrival we were seated at a booth. The booth was in close proximity to another table that had a patron. We asked to move (no social distancing going on). We moved to another booth. Took a while for our server to arrive. Placed a drink order. Someone brought cold chips and salsa. We asked for napkins as there were no napkins nor silverware on the table. Took a long time to receive those. Ordered Pollo Tampico (my usual) and tilapia tacos. Took a long time to get food. When it arrived, it was ALL lukewarm or cold. Obviously, it had been sitting in the back. Told server, she offered to redo the meals. We didn't want to send out meals back. I did opt for them to send me a new meal, my husband didn't. We had to flag down someone else to refill our salsa. Very disappointing evening. read more

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As an international traveling food critic and unbeknownst to the staff, the following is what I experienced: + Hostess was very welcoming and personable. + Pleasurable atmosphere. + Quality of food was excellent. If you are in the area and don't take the time to dine here, you missed out on a superb experience. read more

Jesus the most beautiful service ever. Gisselle was so great as well we have never had great service like this before go see them . Love Keia read more

My fiancé & I have been coming here for about 5 yrs now.. When we lived downtown we'd still drive over to this location. The service is ALWAYS wonderful and the food is just as great! I've never had any issues. Even when they are busy we've never had to wait very long to be seated or for our food & the food comes out fresh and hot. If you're hungry & you don't want to wait very long. I highly recommend coming here. The waiters there are even familiar with us which is very nice. read more

Frida's Restaurante Mexicano - Chicken, steak, & shrimps quesadilla! YUM! - Mexican Near Me - Collierville, Tennessee

Ok for a chain. The food is good but not great. We did have excellent service on our last visit. The portions are large. I enjoined the shrimp chimichanga. read more

GO TO SKYBOX GRILL INSTEAD. This is a picture of my Margarita at Skybox down the street. Fridas has a hard rule of 10+ people = 1 check. We had a group of 20 that we were willing to work with fridas to simply divide out 10 and 10 in order for 1 person to not have to pay for alcoholic beverages and meals of 20 people. They absolutely REFUSED to work with us. When we told them we could not add alcohol to our expense report, they just said "sorry. That's our rule." I would like to add that there was maybe 4 other people in the restaurant so they could have accommodated us since there were plenty of servers waiting. Do not go here. I will never go again to this location or midtown. read more

Frida's Restaurante Mexicano - a margarita in a glass - Mexican Near Me - Collierville, Tennessee

This restaurant has a serious management problem. I took my family there for dinner on Friday 1/06/2023 (my inlaws, my 2 kids, and my wife). The ambiance and food were relatively OK, but the service left a terrible taste in my mouth. Service was slow in spite of the low occupation at the time, but forgivable. We weren't given knives with our meal, and when we asked for some (we had ordered steaks and enchiladas), the waitress replied that she needed to know exactly how many we needed because the manager didn't like to give them out unless they were needed so they didn't have to wash them (really). Then I asked if they had any really hot sauce (the one they served with tortilla chips was OK but not spicy). The waitress said yes and asked how many we needed. We asked for 2. Then the bill came, and when I examined it, I noticed they had charged $6.18 for "Tamale Sauce". I asked the waitress about the charge, and she said that was the hot sauce I was given. I asked to please remove it from the bill because she never cautioned me there would be an extra charge for the sauce AND it was so bad no one at the table ate it (it wasn't spicy, it had a rancid flavor). She said she couldn't do it but she could bring the manager. The manager, a person who identified as Carlos, was intolerant, unwilling to listen, and awful. He had a terrible condescending attitude and, in all, refused to remove the charge for the horrible salsa we couldn't eat and were not warned we'd be charged for. For reference, we ordered appetizers and all 6 of us had ordered dinner plates. The total for the bill was $181.72 (service charge included). This guy acted as if we were trying to cheat them and get something for free. Despite the restaurant being conveniently located near my home and the food being reasonable, I can never go back and can not recommend it to anybody. A restaurant's service is an important thing for me, and this place treated us like trash. Never again. It bothered me enough that I waited until I was calm to write my review. I hope this is read by management, and they take action to correct what will lose them a lot of business. read more

Frida's Restaurante Mexicano - The bill - Mexican Near Me - Collierville, Tennessee

Come for the drinks! Eat the chips and Salsa! Both of those things are pretty good. Service was actually really good for the size of the group we had. I commend the wait staff for a job well done. My beer was always full, I didn't want for a single thing, and everyone was very nice. They were also quite cheerful on top of all that! I hated my order. I hated that I ordered it. I hated the fact that they have it, to be ordered. It was quite possibly the worst thing I've ever tried to eat before. It's called Camerones Diablo. Yuck. Boo. Hiss. I don't think I'll return for a second helping. There are 279 better Mexican places within a 10 mile radius. read more

Frida's Restaurante Mexicano - Chips sal... - Mexican Near Me - Collierville, Tennessee

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This restaurant has gone down tremendously. I had my daughters graduation party here as I have had mine, and my son. One thing I loved was they are accommodating to large groups. I have never had an issue before May 17th. They told us they did not have chips and salsa and half the items on the men we could not order nachos, anything with chicken etc. They had my information and did not call ahead to let us know they told us once we sat down and asked for chip. We were a large party so we couldn't go anywhere else we made die with what they had. I ordered 1 taco and was charged 2 dollars for a spoonful of sour cream my friend was charged 10 dollars for queso that came in the small dish you put your salsa in. Her steak was that unbearable she had to drown it in cheese. I could go on and on thankfully the servers were so kind and attentive. when we left we saw the guest downstairs with chips and salsada. I reached out to Jesse G he basically told me the supervisor said they had a good night no issues. The reason there were no issues is because we mad due with what we had and there was no point in complaining about something that we thought was out of there control. Meanwhile the whole tome they were lying. I will never return and I highly doubt not recommend. ZERO STARS read more

Whenever we lived in midtown Memphis we found the Frida's location there to be atrocious. They had this dreadful waiter who was always belligerently nasty to customers. I gave them a poor review to which they never responded. However that was just as well since that location is dirty and dank looking. We thought perhaps the new location in Collierville was better. Today our waitress had the charm of a cactus. She kept mixing up our orders, had to be asked 3 times to bring my iced tea, never once smiled or exchanged pleasantries. I typically am very understanding if someone is overworked or forgetful if they are sweet and positive. However this unpleasant waitress did not deserve to mandatory 10% surcharge that was added to our bill. We will not be returning to Frida's for a very long time. El Mezcal down the street from us is worlds better in service. read more