Freddy and his team were punctual and efficient in helping me diagnose my refrigerator issue. They…read moreordered a new part which only took 2 days to receive and tried to replace it. Unfortunately my refrigerator was too old and the new part does not fit (not their fault that Frigidaire does not make the part I need). His prices were reasonable for the amount of time and effort it took to figure out the situation. I had to get a new refrigerator and Freddy helped install a new waterline since PC Richards was not able to do so. Freddy is very responsive and works during weekend hours (came on Sunday twice) so convenience was definitely appreciated. I would highly recommend him and his team to help service all of your appliances!

They respond fast, were courteous and helpful. fixed my dryer which did not heat,maintenance, and…read morecleaning. Happy costumer.

Highly recommend their services. Always finds the issue very quickly and works quickly. Very…read moreresponsive. They are my go to place now for household repairs!

Had a problem with our LG gas dryer. Igor texted back same day on Memorial Day, said he wouldn't…read morecharge any extra for a holiday, and diagnosed the issue in 20 minutes. He had an extra igniter in his car, charged a reasonable amount, and warrantied the work. To the point and honest, would use him over a big repair place anytime.

I reached out to Vlad to help inspect and clean out my dryer. He has excellent customer service and…read morecommunication skills, always responding promptly to my messages. He kept me informed when he was running late for our appointment and was happy to postpone our appointment for the next day. He took the time to explain everything he was doing to me and gave me advice on how to prevent the problem going forward. He also helped me look into an unexpected air conditioner problem that came up right before he arrived. I will definitely consider him for any future appliance issues that I may have.

Stop your search. The universe has brought you the right technician to fix your washing machine…read more If you trust me, ignore everyone else and book the initial service with Vlad. If not, keep reading. I've had my Samsung washer since 2018 and it's been flawless... until it suddenly started stopping mid-cycle. No error codes. No warning lights. Just... stops. I spent two hours on ChatGPT trying to cosplay as a technician before admitting it was time to call a real professional. Yelp is chaos. You send out a handful of requests and immediately get flooded by bots and generic "call us" replies. Most companies quoted me double what Vlad charged for the initial visit. One was literally 4x. I was skeptical and worried the low first visit was bait before they hit you with a brutal follow up bill. I'm happy to say I was wrong. Vlad showed up, got straight to work, listened to my full (probably annoying) rundown of what I'd tried, nodded, and immediately started diagnosing. This ended up being a pretty uncommon issue with multiple possible causes, and he approached it the right way: methodical, cost-effective, and transparent. He was clear about pricing up front, didn't play games, and didn't mark up parts. I had a hard cap in my head before I'd just replace an 8-year-old machine, and I genuinely trusted that he was trying to fix it the right way without wasting my money. It took multiple visits only because the issue was rare and tricky, but he kept at it, communicated the whole way, and we both celebrated when it finally ran perfectly again. Vlad is the only person I'd call for appliance repair. Honestly, I'd probably let him deliver my first born too.

I had a great experience with BCHD with a repair on my refrigerator. I booked through the chat…read morefeature here in Yelp. The communication with prompt and made it easy to schedule an appointment. The repair team(2 people) arrived at the beginning of the service window, were very polite in my home, identified the issues my unit was having, made the repairs and completed the work in about an hour. It saved me needing to replace my refrigerator. I was really impressed and would certainly use them again if I have any appliance repair needs.

I have an all in one washer/dryer unit with a temperamental water pump that keeps breaking. BCHD…read morewas extremely responsive and fit me in the next day. Dima is friendly, knowledgeable and shows you everything as he's fixing the appliance so you feel like you have a good handle on what he's doing and why. He fixed my unit (for the second time) in no time flat. Hopefully I can keep the unit running better from now on, but if not, I won't hesitate to call this company again!

Just before the holidays, my wife's KitchenAid mixer broke. I brought it in for an "emergency"…read morerepair, and the mixer was back in service after a few days! This is the 2nd time we had brought the same mixer in - the previous repair lasted 15 years! I really appreciate Bruce's expertise.

Store takes cash payment up front, yet doesn't deliver any repairs. Repair sits in store for months…read morewith NO follow up!

I came across the previous review and it seems 8 years later, this "company" still conducts shady…read morebusiness practices. I scheduled cleaning of my ductless systems based on recommendation from my condo's board President. At first it seemed like Vadim and his associate knew what they were doing. After cleaning and reassembling my living room unit, it began making a loud noise which was not present prior to the cleaning. Vadim himself heard the unit before and after and agreed it was louder than it was before. He told me that the bearing was dry and proceeded to apply some kind of lubricant. The noise was still present, albeit slightly quieter but nowhere near what it was before cleaning. We rescheduled another day for him to reassess the unit because it had been a whole day ordeal at that point. He returned about a week later and upon inspection, he was unable to remove the blower wheel. Mind you, the unit hadn't been turned on, let alone used since his last visit and he was the only one that ever disassembled the unit for cleaning since the initial install. He fumbled with the motor side this time and blamed my motor for being old leading to the noise. What exacerbated the noise, according to him, was that the motor is now vibrating and making contact with the plastic housing that covers the motor. I asked him why the motor worked perfectly fine before he disassembled it but now, conveniently after the cleaning, my motor is failing? Not to mention the blower wheel is now stuck, whereas I personally saw him remove it for cleaning the first time?? He blatantly said the unit is old and parts fail. So it worked flawlessly before but magically decided to fail as soon as he finished working on it??? Needless to say, he denied any responsibility and said he can order the motor and replace it for me but will have to charge me; the kicker, he doesn't know how much it'll cost... Please do yourself a favor, learn from my mistake and avoid these crooks at all cost; he will swindle you!!!

Amazing service and very knowledgeable workers. Also very nice and understanding. Never had any…read moreproblems with the ACs he installed. Probably one of the best services I have come across so far. Highly recommend Vadim's Cool and Heat to anyone and everyone. Definitely deserves these 5 stars

Alexsandra diagnosed and fixed our dishwasher quickly. Responsiveness and communication is a…read morestrong suit. Communication was clear and service was punctual. He even shopped around for a better price on the part we needed! Price was fair and never exceeded what was agreed on. A follow up visit was needed after the initial fix & Alexsandra responded right away to address the issue.

From the owner: Certified technicians and top-notch equipment within 15 min drive from you. Prompt service 7 days a…read moreweek. Clear and transparent infographic to ensure mutual understanding and trust between the company and customers. Customer-centric approach. Competent dispatchers are always in touch.

He explains everything and is easy to work with. He has done 3 jobs fixing my furnace so far.read more

From the owner: "They say that the equipment needs to be changed? Just call us".read more

Magomed my technician was wonderful. I moved into a house with a built in Thermodor refrigerator…read morethat had wobbly shelves. Magomed ordered the appropriate parts and fixed the shelves and Now it's as if it's brand new.

An endless cycle of expensive repairs! They fixed my oven when it didn't heat properly, and I paid…read moredearly. A month later it didn't turn on and more expensive components were needed. Shortly after it would sometimes turn off and always take forever to heat up. They brushed off my complaints but called me later to give"free diagnostics" and offered to service other appliances. NO WAY IN HELL.