I was very happy with their service. Freddy is very professional and friendly. He came on time and…read moredid an excellent job disconnecting my old stove gas line. I asked him about some other job I needed and he did it without excitation. He is the best! I will recommend Onefservice if you ever need appliance repair service , they are very professional and have very reasonable pricing.

"Freddy came over and handled everything smoothly. He was prompt, communicated clearly, and gave me…read morea fair price. He was incredibly accommodating to everything I needed and did not waste my time. The repair was done quickly and professionally. Freddie made the whole process easy -- highly recommend."

Our refrigerator stopped working out of the blue. Steve was accommodating with his schedule to…read moreattend to our problem. He spent his time diagnosing the problem and offered sound solutions. He attempted a fix and scheduled to come back to check on our freezer with a money-back guarantee if it did not work. The refrigerator and freezer works better than before. He even fixed the noisy sound the refrigerator had before without us realizing. Now it feels brand new. It's not about the money with Steve and by far had the lower quote compared to other service we had tried. Just give him room to work and ask questions if you need to, he is open to giving solutions. Fantastic service and thoughtfulness. HIGHLY RECOMMENDED

We called Steven to have a look at our dryer which was making a terrible noise…read more He worked with our schedule, arrived on time, and in less than an hour was able to take apart the whole dryer and diagnose the issue. Sadly our dryer is a goner, but I really appreciated that Steven was very forthcoming and recommended that we not do the expensive repair. I highly recommend Steven for his knowledge and professionalism! Will definitely call him for any other appliance needs going forward!

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

They took my old Jewish, 1940's era refrigerator, passed down from my grandfather and fixed it up…read morereal good. Works wonders, keeps everything nice and cold.

Eli is extremely trustworthy and easy to communicate with. He did a great job fixing my Liebherr…read morefridge and freezer. Highly recommend.

Eli fixed our Bosch washing machine. He was prompt, knowledgeable, and professional. Price quoted…read morewas price paid, and diagnostic fee was applied toward total cost. Repair comes with a 3 month warranty on parts and labor for peace of mind. Highly recommend!

Highly recommend their services. Always finds the issue very quickly and works quickly. Very…read moreresponsive. They are my go to place now for household repairs!

Had a problem with our LG gas dryer. Igor texted back same day on Memorial Day, said he wouldn't…read morecharge any extra for a holiday, and diagnosed the issue in 20 minutes. He had an extra igniter in his car, charged a reasonable amount, and warrantied the work. To the point and honest, would use him over a big repair place anytime.

Everyone needs an appliance business where the service people are honest, reliable and timely. All…read morethree were true for Accurate. Additionally, they service charge is actually reasonable. I appreciate Anthony for waking us thru what was wrong, where to not spend money, and getting our dryer and stove back on the up and up.

What a great service!!!! My air conditioner would not turn on and I called this company. I have…read moreused them before. I explained the problem and the technician was able to guide me into solving the problem myself. No muss, no fuss. They are the best!!!!

This is a scam company. They order spare parts and, after replacing them, return the old part to…read morethe customer in order to get a refund. BEWARE OF SCAMMERS

Honest and reliable company. Alex was able to resolve problem with my Thermador oven for half the…read moreprice that the Thermador repairman was unable to fix. Highly recommend.

Very disappointing experience…read more I paid about $170 for the first repair for an E:23 error. The technician reattached the hose and assured me that the repair was covered by a warranty. Shortly afterward, the same hose became disconnected again and the washer started leaking water. Now I'm being told that I need to pay another $215 for a connector and installation to prevent the hose from disconnecting again. If the technician already knew during the first visit that a connector was needed to properly and permanently fix the problem, why wasn't I given the option to have it installed then as part of a complete repair? Instead, I paid $170 for a temporary fix, was told it had a warranty, and now I'm being asked to pay even more for a second visit. I would have much preferred an honest, upfront price for a complete repair from the beginning rather than paying twice for the same underlying issue.

I do not recommend their service. They said my refrigerator needed a new motherboard and it would…read moretake 5 days to arrive. The repairman came with the new motherboard and said it was the wrong one. At that point I said I want a refund and discontinued their service. I received a text apologizing and told I would receive a partial refund for what I already paid within 5 business days. That was more than 5 weeks ago. I called about 2 weeks ago and was told they would issue the refund and would call me back to confirm. The call and refund never happened. I went to another appliance repairman and he fixed my refrigerator right away.

I cannot recommend this company enough. John came to fix my Subzero refrigerator. He was extremely…read moreprofessional, honest and gave a very fair quote to do the job. Definitely the best to work with.

They came out quick. They are honest and high integrity. They did not stick me with an…read moreunnecessary repair. It turned out that my lightbulbs were just out. Jiggling the panel turned them back on. I thought I had bigger problem. I've definitely encountered repair people who would have been dishonest and told me I had to replace the whole control board or something. These guys did not. I will definitely call them in the future when I have any other problems with my major appliances.

I hired Vita Appliance to inspect and repair my washer and dryer. I was charged $500 plus…read morematerials, supposedly for cleaning lint and fixing a dryer door latch that stopped the machine from running. At that price, I told Olzhas I might as well buy a brand-new washer and dryer. He convinced me not to by promising a 1 year warranty on the repair. Since I was already spending heavily on renovations at the time, I trusted him and went ahead with the repair. Once he received the deposit, communication became a nightmare. He barely responded to texts or calls, and I had to chase him repeatedly just to get updates. Seven months later, the dryer broke again, same issue. When I contacted him, he claimed it was a different part of the door latch and therefore not covered under the warranty. To make matters worse, he wanted to charge me another $400 for the repair. I again had to chase him just to even come take a look. At that point, I gave up and bought a brand-new washer and dryer. I ended up wasting hundreds of dollars on repairs I shouldn't have needed, when I could've replaced the machines months earlier and saved myself the stress. After all this, he still had the nerve to ask me to leave a 5 star review. I don't recommend Vita Appliance. Poor communication, questionable warranty practices, and a complete waste of money. Save yourself the headache and go elsewhere.

The absolute WORST customer service, and almost totally non responsive. Took literally days and…read moremultiple outreach attempts to respond to messages, and no showed multiple times, leaving us hanging for over a week for what would have been a straightforward fix.