Freddy and his team were punctual and efficient in helping me diagnose my refrigerator issue. They…read moreordered a new part which only took 2 days to receive and tried to replace it. Unfortunately my refrigerator was too old and the new part does not fit (not their fault that Frigidaire does not make the part I need). His prices were reasonable for the amount of time and effort it took to figure out the situation. I had to get a new refrigerator and Freddy helped install a new waterline since PC Richards was not able to do so. Freddy is very responsive and works during weekend hours (came on Sunday twice) so convenience was definitely appreciated. I would highly recommend him and his team to help service all of your appliances!

They respond fast, were courteous and helpful. fixed my dryer which did not heat,maintenance, and…read morecleaning. Happy costumer.

Whale repair is an excellent service. I called about my dishwasher, they came over, told me what…read morewas needed, ordered the part and had it fixed very quickly. Then the next week I had them come over and fix my oven! A reliable business worth supporting, will be using their services in the future without question.

Highly recommend their services. Always finds the issue very quickly and works quickly. Very…read moreresponsive. They are my go to place now for household repairs!

Honest and reliable company. Alex was able to resolve problem with my Thermador oven for half the…read moreprice that the Thermador repairman was unable to fix. Highly recommend.

They repaired my dryer and 2 months later I had the same problem with dryer. I called them several…read moretimes, waited a week and never received a call back. I wouldn't recommend them

They were able to fix my microwave when it's not working and they were efficient and helpfulread more

I had the problems with PTAC Islandaire . Technician came for diagnostics, and I paid more than…read more$200 for visit. I have agreed to pay for repairing but nothing happened after that. I called many times, but result was zero. Don't ever think to call the company for help. Mikhail, Staten Island.

I reached out to Vlad to help inspect and clean out my dryer. He has excellent customer service and…read morecommunication skills, always responding promptly to my messages. He kept me informed when he was running late for our appointment and was happy to postpone our appointment for the next day. He took the time to explain everything he was doing to me and gave me advice on how to prevent the problem going forward. He also helped me look into an unexpected air conditioner problem that came up right before he arrived. I will definitely consider him for any future appliance issues that I may have.

Stop your search. The universe has brought you the right technician to fix your washing machine…read more If you trust me, ignore everyone else and book the initial service with Vlad. If not, keep reading. I've had my Samsung washer since 2018 and it's been flawless... until it suddenly started stopping mid-cycle. No error codes. No warning lights. Just... stops. I spent two hours on ChatGPT trying to cosplay as a technician before admitting it was time to call a real professional. Yelp is chaos. You send out a handful of requests and immediately get flooded by bots and generic "call us" replies. Most companies quoted me double what Vlad charged for the initial visit. One was literally 4x. I was skeptical and worried the low first visit was bait before they hit you with a brutal follow up bill. I'm happy to say I was wrong. Vlad showed up, got straight to work, listened to my full (probably annoying) rundown of what I'd tried, nodded, and immediately started diagnosing. This ended up being a pretty uncommon issue with multiple possible causes, and he approached it the right way: methodical, cost-effective, and transparent. He was clear about pricing up front, didn't play games, and didn't mark up parts. I had a hard cap in my head before I'd just replace an 8-year-old machine, and I genuinely trusted that he was trying to fix it the right way without wasting my money. It took multiple visits only because the issue was rare and tricky, but he kept at it, communicated the whole way, and we both celebrated when it finally ran perfectly again. Vlad is the only person I'd call for appliance repair. Honestly, I'd probably let him deliver my first born too.

Everyone needs an appliance business where the service people are honest, reliable and timely. All…read morethree were true for Accurate. Additionally, they service charge is actually reasonable. I appreciate Anthony for waking us thru what was wrong, where to not spend money, and getting our dryer and stove back on the up and up.

Same day service. Very friendly. Came with necessary part. Great price! I would totally use again…read moreand fully recommend!

Worst appliance repair company in New York State. HORRIBLE service. Unprofessional and rude staff…read moreand communications. If you want your appliance's to ever work again do not use this service.

We were pleased with the initial service they provided to help fix our Electrolux dryer issues. The…read moreservice tech came 2 times, with the end result it was better for us to buy a new dryer. We were told on several occasions that we would be reimbursed as they ultimately did not fix the issue, and that the checks were mailed out (total around $500). Andre was great with responding to my calls, but now he and the company been radio silence. I am pursuing small claims court.

Everything went well. Danny is wondetful. He was on time,…read moreefficient, neat and clean and did a great job of replacing the waterline to my refrigerator that had been leaking. I highly recommend D&M Appliance Repair. 5 Stars

5 stars! I used D&M…read moreAppliance when the washing machine at one of my rental properties broke down. The office manager, Grace responded promptly. Danny then showed up on time, and diagnosed the issue quickly. The repair was completed efficiently and at a very reasonable price. I value honest, locally owned businesses, and this was exactly that experience--straightforward service, no upselling, and quality work. I'll definitely be reaching out again for any future appliance repair needs.

Pretty incredible service and utmost professionalism…read more Fridge had an issue of water dripping into the freezer, then freezing (causing an issue to remove drawers) and leaking onto our hardwood floors (warping them). I did all the usual googling and managed to reduce the issues it could potentially be to two, neither of which I could address myself and had to get a professional. Dial was recommended to me by a neighbor in my building. Thankfully, they service Beko, which is not a very common brand. They were suuuuper professional and I couldn't be more pleased with the service, from start to finish. Dial's professional approach was apparent from the start of my initial email. While they weren't available for a phone call Sunday, they emailed me back pretty quick and said they would call me the next day. And they did! The phone call was great. They scheduled my appointment right away, were transparent with what the evaluation would cost, they got me a Certificate of Insurance for my building within 24 hours, and offered to call me in case someone canceled so they could come sooner. I felt very comfortable and felt I could trust them. The tech (Alex) called me 25min before arriving. He arrived in the window of time they suggested. Alex was super professional on the phone and also in person. Everything was please and thank you with him. He explained the possible issues it could be (both of which were the ones I found with some googling). He took action to address both and explained everything he was doing while he did it. I honestly don't expect much from appliance repair people (I've been burned in the past), but Dial went out of their way to help me, make me feel comfortable, was transparent about everything, and did as much and more than I could have expected. Would 100% recommend Alex (tech) and Margaret (staff) for any issues.

WASTED 4 WEEKS ON FAILED OVEN REPAIR: Technician diagnosed the issue as a thermocouple repair, then…read morewe spent 4 weeks waiting for the part and repair job. But after the installation, the oven was still not fixed, then ultimately Dial Appliance told us they couldn't fix it and we should contact Bosch. So now we are 4+ weeks without an oven, and while they refunded us partially, they did not refund the $136 service call fee, which should have gone towards the repair fee since we agreed to the repair, but then they weren't able to do the repair. I don't normally write negative reviews but this was truly a 1-star experience unfortunately, as we paid for wasted time and misinformation.