A year ago I bought a new car a year ago and they called me to schedule a complimentary service and…read moreoil change. I gave them my mileage and scheduled my appointment. Upon arrival, I was told my appointment was a week ago (not when I scheduled it, since today was my day off). Then I was told no, worries, they will get me in and done in 1-2 hours. So I went to the waiting room. Next I was told they can't offer me complimentary services because of my mileage is past the allocated miles on the warranty. Remember I told the person on the phone my mileage. So I left and don't forget plan to return to Auffenberg. This is not the first waste of time after buying 4, yes f-o-u-r cars from them.

I just had my VW Atlas worked on last week at Auffenberg, they were very professional, Larry the…read moreService Director ensured that all was taken care of in a most timely manner. It appears that I will do all my service and repairs there in the future. The quality of service is what one would expect. They did a really great job.

sold us a piece of junk truck,…read more had engine troubles within the first week of driving it off the lot the truck was un-driveable without risking blowing the engine the owner took forever to have "his mechanic" try and fix it and the mechanic informed us after having it several days, that the engine was never going to be any good! owner of Drivers Seat refused to replace the vehicle or make any attempt to make good on the repairs or reimburse us I strongly recommend that you never buy d try I'm the useless used car dealer

My boyfriend is purchasing a car from here and they have been so helpful through the entire…read moreexperience! The staff is very friendly and knowledgeable, and they've done such a great job with helping him out-he has very little credit-and working so hard to make sure he's getting a quality vehicle for a decent price!

Great guys to have work on your car got me in and out super fast great deals on tires and they are…read moresuper cool to talk and joke around with while you wait.

Worse car lot EVER! Sold me a car for 3,400 knowing the heat didn't work, no windows worked, every…read morelight came on in the dashboard, the motor has went out already I purchased the car 10/20/2014 they have kept my car for 3 weeks and the car still hasn't been fixed. They have been lying to me for 5 weeks. I wouldn't suggest anyone go here. They suck...

Good prices on gas. Quick transactions inside the store, and the employees behind the register have…read morealways been friendly. My only complaint is that it's a pain to turn left back onto Manchester from this station.

I came in for an oil change and a fluid check on way my through town. The guy who checked in my car…read moreand got my info was very pleasant and polite and I felt totally confident leaving my car there. He was upfront and told me they probably couldn't get to the car until the afternoon. Later, I'm pretty sure he was the same guy who called me and told me what they found (some fluids needed filling and air filter replacement, etc.), and he gave me an exact price. Prices were decent, but I'm not from the area, so maybe that's skewed. Later, I picked up the car from a different guy and he seemed like I was wasting his time. Excuse me? I'm handing you my credit card and you are taking money from my account. Maybe you want to lighten up. Hit or miss, here. But my car seems perfectly happy and I suppose that's all that matters. Bonus point for being upfront and straightforward about everything. :)

Always upfront with me. Squeezed me in for a tire repair and had me on my way in short order! The…read morebest!

I orginally asked for a simple throttle body cleaning and the guy behind the counter said what they…read moredo is shoot some chemistry thru the inlet of the throttle body and i had left with a symptom the car didnt have after they had custody of it..im sitting in the waiting room and i can hear them reving the engine to 5000rpms at least and then i see their person roll out to test drive my property ...he comes back parks the car in the rear to hide their shame ..the guy charged me $182 dollars for 1 hour labor and the chemistry ..so i get int the car after they gave me back my key..i start it ..the idel surges past 2000rpm and throws a check engine light ..and putting it in gear was jolting the whole car cause the idel was stuck at 1500 rpm ..and still has not got any better since a month later and it still thows codes still idels too high ..the did look at it on the original day later in the afternoon ..told me the issue was my MAF sensor and so i replaced it ..they asked for another bite of the apple ..i refused ...cause they seem clueless here and quiet frankly ..they were looking to be in my pocket as deep as they can get ..thanks obrien since you dont know a throttle body relearn ..or to just clean the throttle body ..i now gots to spend 100's of dollars trying to chase down what ever you people did to my car ..dont reply ..just go way like everyone else should ..they always put the blame on the customer ..and isnt that special ..

Great shop. Have used them a number of times and found them to be fair and reasonable. Plus,…read morethey will often identify other issues (that really are potential problems, not just money makers for them) and make suggestions. They have also offered more than one solution when possible. They get busy, so sometimes you might wait an extra day or so, but I feel like they are worth it.

Very very good. Pleasant. He repaired my car. He knew exactly what was wrong. A good value for my…read moremoneyj

Communication is key with me when repairing a vehicle. Rister's exceeded expectations here. I had…read moreto have a transmission replaced, they came with a recommendation from a trusted source. I am glad i followed that recommendation! Everything went extremely well. I will be returning to them for sure!

The guy that answers the phone all the time, forgot his name, big white guy, is Rude and will…read moreovercharge you. He tried to charge me $480 for a battery for my jeep wrangler which didn't include installation. When i refused, he tried to charge me $70, half an hour of diagnostics, for checking 2 of my fluids (oil & transmission fluid) without performing the diagnostic on my transmission, i was there to get a transmission diagnostics. In addition, got mad and hung up in my face because i chose to take it elsewhere. Horrible experience, I highly DO NOT recommend. The new shop I took it to informed me that my battery that was already in the jeep was under warranty and I can switch it out if I want or he can get me a better battery (same battery that Risters tried to charge me $480 for), for $250.

Ken is so honest. His shop is really one in a million. I trust him and have been going here for…read moreyears.

Two years ago I took my vehicle here because the "check engine" light was on. Took it there because…read morethey used to do emissions testing and I was confident they could take care of the problem. I had to return 2 times because the light kept coming on. After spending $1700.00, I quickly took it to get tested. Two weeks later the light came back. Fast forward to today, time to get it tested again. I went to another shop. Current shop owner asked if I had a shade tree mechanic or took it to a shop last time. I explained the situation and was informed it would be $2200 because the work done previously had to be corrected. Save yourself the trouble and go elsewhere.