Lovely owners. Good work. I have gotten both repairs & new jewelry there. The son is especially…read morenice & lets you know when you don't need a new piece from them before checking what you already have.

This should have been my first stop when I started looking for a wedding band. They have a great…read moreselection and their jewelers are so friendly and explain everything. There is a reason it was the first place that popped up when I was searching for a good jeweler in DC.

This boutique is lovely! Walked out of European Wax after an appointment and stumbled upon this…read moreplace. Lovely Turkish pieces and lots of jewelry that you can tell is great quality and very affordable! Bought some sunglasses and some hoops, but will definitely be back for more.

Formerly known as Turquoise, this shop had tents during the Sunday flea market in Eastern Market…read moreand a store in Adams Morgan. They no longer participate in the flea market, and since moving to Dupont, they have expanded both their jewelry selection and added home decor. This store is open and airy, and very well laid-out. Per usual, I love Bloom. You'll find the same or similar pieces to Lou Lou or Francesca's here, but at lower prices. The same purse I had just bought at Lou Lou was $6 less here. Their home decor consists of mirrors, pottery and glass pieces (including Polish pottery) and plenty of evil eyes. The owner is always very friendly and he told me they are doing fantastic in this new location, which makes me happy.

He was super nice and clearly stated how long it would take. His work is amazing and highly…read morerecommen this place.

I had a very bad experience. I took in a watch and needed a new wristband. My watch was switched…read moreon me. I came back to find what happened the next day and waited 45 minutes after their opening hours. I returned and was told that it was my fault. I had brought my original watch box to show that what they gave me was different than what I brought in. They insisted it was all my fault. I had gone there in the past but avoid this place now. Awful customer service.

i have used Bert's repair service for years. They do a great job at reasonable prices…read more They also have interesting vintage jewelry and some nice gold jewelry as well.

Dropped off two watches today for battery replacement. Now one watch is not working and the other…read moreis not only not working but the back is missing. Yes, I should have checked before I left, but honestly how hard is it to replace batteries? Unbelievable.

I came in with a bent ring on my finger that I couldn't get off. Another jewelry store told me to…read morego to the ER for them to cut it off. These folks got the ring off and reshaped it to be just like new. And then they wouldn't even take payment for doing so! I also asked if I should get a different ring to make sure this doesn't happen again. They inspected it and gave me some tips for the future, but said it bending again was unlikely. So they didn't lie to me to try to get me to buy something from them. Kind, honest people. Thank you!

Bought a pearl pendant. Pearl fell off within days. Called to fix it. They picked up and I told…read morethem about this and they immediately hung up and stopped responding.

Over the past few years, I've patronized RLJ to: purchase jewelry; sell jewelry; get appraisals of…read moreindividual pieces of jewelry; repair jewelry; and change out old watch batteries for new ones. I've been happy with all of the results. The staff is knowledgeable and straight forward. I've worked with Rob, Lori and Lal. As others have mentioned, it's a very convenient downtown location, across the street from Macy's. A high degree of professionalism is found here.

Quick, easy and professional service. I stopped in to get my watch battery replaced. It took about…read more3 minutes from start to finish and cost $19 (with taxes). The jewelry itself that they were selling looked ok, nothing really wowed me. Overall I would recommend them for their services.

These guys did an amazing job repairing my wedding band, which was no easy feat! I bent by diamond…read moreeternity band, and they made it look brand new. Replaced the stone, fixed the platinum, and shined everything up perfectly. The service was impeccable and right on--they gave me a time estimate and it was done right on time. The people who work there are so nice and friendly. They were really helpful and even let my little girl try on a few outrageously gorgeous rings, just for s's and g's. I was also impressed with how well priced the repair was--it was way, way less than I was expecting, and I was particularly blown away when I saw the finished product. It was spectacular. The jewelry is beautiful and there's a range of items, from tasteful and dainty to glitzy and showy. It's definitely on the expensive side, but then again, quality usually is. We'll definitely be returning to Boone & Sons in the future for jewelry purchases--they were so great, I can't imagine going anywhere else!

The jewelry is beautiful and the prices are market. I have shopped at the downtown store for years…read moreand have received good customer service. My recent experiences at the Chevy Chase store is a different story. Octavia specifically has been abrupt, apathetic, and killed any joy I had in buying a new piece of jewelry. I will not go to the Chevy Chase location again.

100% would recommend for custom work. I got my engagement ring custom set here after doing copious…read moreresearch on DC area jewelers (yes, all the ones you're thinking about). I'm extremely detail oriented and particular, and Ideal Cut is a hidden gem of quality + value. The shop itself is plain -- don't let that fool you. The handiwork is awesome and the prices are incredibly reasonable specifically because (1) genuine honesty, and (2) lack of insane real estate overhead and working capital that any other jeweler with a flashy showroom prices into the markups they pass onto customers. Mr. Tan spent hours with me while I showed him drawings and designs of the custom setting I wanted. He made multiple CAD adjustments as we sat side by side until I was 100% happy. Again, other jewelers have fine print and will charge you extra past the [second] modification or past the wax stage. I love my ring and felt I had an empathetic and creative partner in bringing it to life.

They were SO speedy especially compared to the other quotes I got that said WEEKS, they did it in…read moreHOURS. Highly recommend getting a quote beforehand because this ended up saving me money. Happy with the job they did

Fantastic service from Bill (Bethesda)! He very quickly evaluated the problem with my android phone…read moreand repaired it quickly and efficiently. I'm seriously challenged by modern technology, and my sons are Apple only people (i.e., their eyes glaze over when you mention "android"). Accordingly, I was grateful that Bill was able to disregard my lack of knowledge without making me feel stupid. They now have a loyal customer for life.

I'm very happy with the customer service in this store. I like their honesty. I trust the staff to…read moredo their job very well.