Had an appointment with Holly at 2:30. When I got there she was working on two ladies at the same time. The front door was locked and one of her clients had to let me in. Once inside, she had forgotten we had an appointment. She asked me if I could come back in 45 minutes! I agreed because I needed my hair done and she already rescheduled a previous appointment we had scheduled from the previous week. I cancelled my next appointment and I won't return. read more

If a client comes in ready to have their Covid grown long hair cut off, you should respect that. The stylist had me so convinced that I did not want what I wanted that I did not come by the following day for a real cut. I ended up paying for a very expensive trim. Going to SuperCuts. Hope it turns out OK. read more

After three excellent haircuts and experiences, I'm a fan--no experience with coloring services. I would definitely recommend this establishment--Summer is my stylist whose precision is unparalleled. She pays so much attention to my cut, from listening and talking about what I want before the cut, to ensuring it's a finished product. I've got curly hair and she knows how to cut curly hair. I see lots of men and women in here, and also people who seem to be regulars. The front desk staff are very helpful and friendly. In fact, when I forgot my wallet last time I was there (embarrassing), they made no big deal about it and I called in my card when I got home. Granted, I was a multiple repeat customer by then so they knew me; yet, I still appreciated their flexibility. There is also a policy that if you don't like a service, come back in three days and they'll fix it free of charge--I had to use this once simply because I wasn't sure I wanted to go "that short" at my first cut. I came back three days later (called ahead of course) with a braver attitude, and Summer shortened the cut. They carry several different hair products, way beyond your basic Redken (think Oribe, R+Co). The prices are just high enough to match their great skill level and be more expensive in the Little Rock hair market, but still reasonable to me ($50 for a woman's cut/style). read more

I was treated like a second class citizen at Fringe Benefits. If you are not a wealthy housewife, you will not experience decent service at this place. They were snooty, rude, and the girl charged me more than she quoted for the service provided. I will be taking my business elsewhere. read more

I had Tony cut and perm my hair and he did such a excellent job !!! Everyone was so nice to me and made me feel right at home . I will be back for sure !! read more

Love Fringe Benefits! If you're looking for a new salon, look no further. Fringe is on the forefront of products and have the best, friendly staff. I always leave feeling like a better version of myself! read more

I love Fringe Benefits! I wouldn't get my hair cut anywhere else!

I've been getting my hair cut and colored at Fringe for the past two years. The stylists are excellent and friendly, as is the desk staff and management. Scheduling an appointment is straightforward. Truly the "holy grail" of salons! read more

I made an appointment for a blowout prior to a big interview. The stylist called the day before to see if I could come in an hour later; I told him no, that I was happy to try and find somewhere else to go, but I wasn't flexible on the time that day because I had an interview. He told me that he was fine w/ the orignal time and not to worry about it. So I show up for my appointment and wait...and wait...and wait. Normally I wouldn't mind at all, but I had somewhere to be and I still needed to change clothes, etc. So I told the front desk very politely, "I'm sorry, but I will have to leave, I just can't risk being late to my interview." So the front desk person (who was also VERY nice) said he would try to see if someone else could get me started. I suppose the girl wasn't very happy about doing it because she immediately told me that my hair was greasy, that there was no way that she could fix my hair for the interview in 30-45 minutes (all I wanted done was wash and blow dry). I tried to be nice and make conversation...I never once complained about them running behind. The girl's station was right next to the original stylist w/ whom I was scheduled (I think his name was Evon, sp?). He was obviously running way behind and there was no way he would have been able to get to me for at least an hour (which is fine, but when we talked the day before he should have let me try to find somewhere else to go). What's worse is that he never acknowledged me AT ALL, never apologized, or anything. So the girl (I think her name was Megan--her station was next to his) "helping him out" proceeds to tell me that I need to go to hair classes and learn how to fix my own hair. I explained to her very politely that I had an interview and I really just needed it to look clean and professional and I always feel more confident when I have my hair done. She couldn't seem to comprehend why I was in such a hurry. I explained to her that I had to change clothes prior to the interview (I didn't want to wear a suit to the hair salon in case something got spilled on it, etc.) and she seemed flabbergasted that I needed to change clothes. She asked me where I LIVED, seemingly incredulous that I lived in that area (salon is in a very upscale neighborhood) which I DO. The stylist made NO attempt to fix my hair w/in the time frame and drug her feet w/ everything. I told her, very politely, that I would have to leave. I left with a wet head and then had to rush home and scramble to get ready. It was a horrendous experience. I have never been talked to so horribly by people that I was trying to be nice to. I never complained about their tardiness or unprofessional behavior while I was in the salon. Maybe they are nice to their regular clients, but I wouldn't know since I will never be one. read more