Ryan went above and beyond to help me get my resume printed…read more He worked with me to get the email from my devise to the store and to get the item printed. he did not give up till it was achieved

This is inside the Walmart at Preston and Main (in the front of the store on the Grocery side)…read more There's only one worker and two people ahead of me. I only needed to pick up a box, so I thought I'd have a wait. I tried not to be impatient, but after several minutes I started searching for other nearby locations thinking maybe it would be quicker to drive somewhere else. Somehow the lovely lady realized I might just need something quick she could handle whole the customer currently being waited on was filling something out. I told her what I needed, she grabbed it, I thanked her and was on my way. I didn't get her name, but what a blessing!

Maggie went above and beyond to assist me! She was efficient, patient, proficient and provided…read more profound value with her services! I will definitely return soon!

Our experience has been amazing! We have gotten items printed for ourselves and our agents have…read moregotten they items here as well and the quality and customer service we have received has been bar none!

I needed a very small 1piece print job done. I reached out via phone to see if they could do it…read more Ashley helped me, from there I sent what I needed over via email, she got right back to me, I paid via email invoice then went and picked it up, (all within 24 hrs). I am super pleased with the end product! It came out perfect! I didn't even know this business was here but I will be recommending them now!

I have used Print House for my business since they started their printing business. They are…read morereliable and their printing is top notch. They go the extra mile!

Typically I expect basic transactions at Staples and nothing else. My visit was strictly to get a…read morelarge document laminated. Angie happily helped me while training another team member with another patron. She noticed that the customer before us left her jacket in her cart by the counter. Angie excused herself and hurried outside to catch her before she left the parking lot. When she returned, she asked if I needed anything else and I had been looking at the banner advertising and remembered my best friend needed one made for this weekend. Angie brought me over to her computer to explain options and the best pricing. I was beyond impressed with her knowledge, multi tasking and genuine caring!

I bought a few small notepads for my mom at Staples today. When I got home, I reviewed the receipt…read morebecause the total seemed unusually high. I realized the $21.99 charge was for 5x8 notepads, which no longer have price tags on the items themselves. After checking Amazon, I found similar notepads for about half the price--or less, with many around $7. I admit I should have checked prices more carefully, but I didn't expect such a large markup from Staples. The service and product quality are above average, but the value simply isn't there. I'll only shop here in the future if I don't have time to order online. That said, the young woman who answered my questions on the phone afterward was polite and cheerful. Because of her excellent customer service, I'm giving this store two stars instead of the one star the pricing alone would deserve.

I have used this UPS location for many years and appreciate the convenience however, today as I…read morearrived with all of the packaging that was required and my labels but needed a piece of clear tape they wanted to charge me five dollars. A SINGLE piece of tape! Not even a roll.

I was referred here by one of the local banks that only have operations via their drive thru. I…read moreneeded a document notarized that couldn't be handled that way. This location was not only convenient but it offered better than you could ever think or request "Customer Service". My documents were notarized in as little as 5 minutes. The cost was under $10. The employees provided 5 star treatment to my elderly and disabled Mom who would be considered one of the one's at the top of the high risk list for COVID-19 awareness. Although the line was close to being out the door due to the 6feet distancing restrictions, they were all smiles during the entire process and very patient. I recommend this location for shipping, packaging and notary needs even though it's small and may cost for services that may be routinely free because of the great Customer Service!

No issue, quick in and out, they have a really cool new self-service feature so you can do this on…read moreyour own. It's so easy, even a third grade caveman could do it. Convenient location for Southlake, sometimes parking is a bit of a challenge.

I came to this FedEx location to pick up an order. I was asked whether it was a print order or a…read morepackage. As a customer, I didn't know there was a distinction, so I said it was a package. The employee asked for the tracking number, which I didn't have. I gave him my name, and after a quick search, I was simply told they couldn't find it. There was no attempt to ask additional questions or consider that it might have been under the other category (a print order). It turned out that was exactly the issue. A simple check would have solved the problem and saved me an unnecessary second trip. What disappointed me most wasn't that a mistake happened--it was the lack of initiative to help. Good customer service means thinking through the situation, asking a few follow-up questions, and trying to find a solution instead of stopping at the first dead end. Unfortunately, this experience left me feeling that helping the customer wasn't a priority. I hope the staff receive additional training on problem-solving and customer service, because a little extra effort could make a significant difference.

Needed a small run of a 24pg catalog for a meeting.. They knocked it out in 3 days!…read morePaper stock and turnaround exceeded my expectations! Will definitely use them again in the future.

Let's just keep it simple. This was an unpleasant experience being taken advantage of by this…read morecompany. Overcharged and added fees not listed on original invoice. The quality of the sticker was good but not worth the big price tag.

They are very helpful, efficient and provide great customer service every single time I visit which…read moreis very often. They are busy but handle it well.

Excellent customer service! Brad specifically was pleasant, very positive and helpful.read more