We freaked out reading the reviews after the fact that the groomer had our dog in the van. While her overall grooming turned out great and she wasn't traumatized. The groomer guy seemed to be on some sort of mood altering substance and I'm saying this in a very careful way. We won't be using this service again due to the price being insanely high and the groomers obvious use of substance. read more

This was my email to them of the incident: Okay so the first thing I was charged the full amount when I booked 4/18/24. On 04/19/24 the appointment was in the morning between 0700-0900 hours the groomer was late and by the time she got here the appointment had to be rescheduled. I was told no problem since you already paid the full amount you'll receive an email or call back for reschedule. None of that happened so I called myself of 04/23/24 and scheduled an appointment for 1500 hours. The groomer got here early and he took my cat. Half way through the appointment he comes to the door with my cat still not fully dry and I'm told my cat was not able to be dried or completed the cut because he was "difficult" one would think you guys are the professionals hence why I booked the service. On top of that my cats tail received a laceration as you can see in the pictures attached. All in all horrible service and not what I expected by any means. I was baffled that even after that, I was told I had a "balance" of $80 something dollars for what? I paid the full amount on 04/19/24. It was confirmed on a recorded line so you should be able to replay that for confirmation. I have also attached proof of our banking statement. I hope you realize how unprofessional this whole situation is. I attached before and after pictures as well so you can use it as reference to how shitty the cut was. No groomer has ever charged me that much, hurt my pet, and on top of that demand more money. read more

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I was really nervous to try this groomer or anyone new in particular but I've been unable to go to the groomers due to a broken leg. I decided to try a mobile groomer and am so pleasantly surprised. Frankie followed my directions exactly and did a fabulous job. It did take a little longer than anticipated but well worth the wait. I will definitely use them again. read more

Fritzy's Pet Care Pros - Pet Groomers Near Me

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He did a horrible job with the haircut and then actually cut my dog stating that "he was moving too fast and cut her a little bit". I had to rush her to the vet because she actually needed stitches. He also cut her nails too short to the point of her paw being all bloody. I would NEVER recommend them for your fur babies absolutely the worst grooming experience ever. read more

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They did half the job. My mom's dog is a big Alaskan Malamute and left him wet. They still had the audacity to charge her $140. They only did half the job because they had another job to get to. He stank after they cleaned him too. Unprofessional read more

200$ for a puppy haircut wtf !! Seriously that is so expensive for no reason I can't do it myself

After reading all of the reviews how is this company still doing business. I had my yorkie done on Friday and they shaved her and she to is in pain they cut her nails so short they are bleeding. Again I ask why are they in business!!!! They were 30 minutes late to the appointment and they took over 2 hours. All my dog needed was a trim and a bath. Please do not use them for anything and they were very expensive and want there money up front. Because if you had to pay after service no one would pay. Again do not use this business ever!!!!! read more

I wish I could give them negative stars. First, I made an appointment, and of course, they took my money. Then, I received a text confirming my appointment for today. 45 minutes after the proposed arrival time, I call. They then say that they would call me back. 30min later I call them back. I was told I was on stand-by with no appointment scheduled. This business is completely unprofessional and a giant SHIT SHOW...Use a different groomer, they suck!!!! read more

I had a appointment at 2:00 pm they didn't show up I called them at 2:45 they said she would call me back about where their groomer was. 30 minutes later they call me saying the groomer is having van problems. Unprofessional read more

When I booked an appointment my credit card was charged $212 for two small dogs. At the time of the appointment I was told it would be an extra $7.48 per dog for "other". I told the technician I already paid $212 and can they add the extra amount to the card I already used. I was told I would need to make separate payment. I had to use another card. When I checked both my accounts I saw that they charged me $232 on the card they were only to charge the $7.48 x 2. In total they charged $444. I am still waiting on a reimbursement and for the overcharge fee which resulted. I will never do business with them again. Only used mobile because my options was limited. read more

The worst of the worst and I would sure like to know how my review was taken off after a couple years. They were responsible for my dog running away and getting hit and killed by a car. Beware!!!!!!! read more

This company likes to Nate and switch. We ordered a shampoo, cut, and teeth brushing for our Shitzu and paid ahead then they tried to charge extra for teeth brushing. The man on the phone was rude, condescending, and very unfriendly. Then a women called back and was the same. She sent a recording of my conversation when I ordered the work, it verified what I said lol she didn't even listen to it. DO NOT USE THIS TERRIBLE COMPANY.!! read more

They are the worst. They canceled their appointment last minute and never showed up. I'm glad they didn't or else they would've hurt my dog just like the pictures that were posted on here. Don't ever call them, they are very unprofessional and don't know what they're doing. read more

Absolutely the worst "inexperienced"groomers, rude staff, that just want to ream you for more $, while they're at fault that your animal(s) are worse off than they were before being groomed by Fritzy's pet care pros Refused to make it right, cut my pup, left open wounds on my dog and left my 15 wk old kitten completely matted(she had none to begin with) Promised to send an experienced groomer 4 my appt. Which cost a ton of $, found out he was new, sorry 2 months is not experienced. Stay away from this Fritzy's pet care pros. You'll be taking your animals to the vet, which adds up after what this company charges for less than par grooming services & no customer services at all. They just shovel u right out to the trash. All pet owners beware! They are the most dangerous,inadequate & an evil group of so called "professionals" I've ever experienced in my life for pet care.. so if you love your animals, pls stay away from Fritzy's pet care pros. Nasty, uncaring & greediest behavior from the top to the bottom of this company. I'm sickened by them.. read more

The worst... I mean THE WORST customer service. I called to get my mobile appointment scheduled and prepaid $230 for the service. The appointment was supposed to be Oct 13th at 10am. I called the day before to confirm my appointment and they said they had scheduled me for Dec 9th. Never did anyone ask if that date was okay. The lady knew I was desperate to get someone out to me. I asked for a refund and they immediately were able to fix the appointment issue and said, "that was out mistake but we can come out Oct 13th at 10am." They asked me to sedate my rescue dog or give him Benadryl an hour before the service. So it's Oct 13th and it's 10:05am and I called the office to get an update and they said they didn't have anything for Oct 13th. They incorrectly scheduled my appointment TWICE. I had already given my dog Benadryl. I spoke with a manager whose name is Christina and she was very rude and hung up on me when I requested a full refund. I also spoke with Kendra from customer service and she was rude when I asked her to transfer me to the manager. PLEASE PLEASE DO NOT BOOK WITH THEM. I had read the yelp comments but was desperate to get someone out to me soon so I disregarded them. I ultimately didn't feel comfortable having them around my dog and they're customer service was the worst. read more

aftermath of his torturous grooming! look at the razor burn! he is in soooo much pain! my yorkie looks like a chihuahua?! why? do not, repeat, do not let fritzy's torture your animal! we learned the hard way. they are pricey too! horrible! read more

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Very disappointed in the service we received from this mobile groomer. When we called to schedule an appointment we told them that we had a big young cat that was very strong and would likely run if given the chance, so we asked for an experienced groomer. When the groomer showed up we again advised her that our cat would take off if given half a chance. The groomer bathed and shaved him, but left him unattended to ask us a question, and you guessed it, the cat took off. The groomer was very apologetic, but the damage was done. We finally got the cat back 24 hrs later, after looking all over the place for him. We live in an area with coyotes, racoons, and all kinds of predators. So we were quite worried. So, Fritzy's then proceeded to charge us full price! The groomer tried to get us a discount, but customer service told her no. When customer service finally called us a day later, we got an insincere apology and no satisfaction. So, if you want to pay $120 dollars for someone to lose your pet, these are the guys! Oh, by the way, they are extremely expensive. read more