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    Front Porch Quilts

    4.4 (7 reviews)
    Closed • Closed

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    2 years ago

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    4 months ago

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    6 months ago

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    3 years ago

    Fantastic selection and friendly staff- the town is so cute check out the icecream shop!

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    3 years ago

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    7 years ago

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    Ben Franklin Crafts - Recycled Cotton Yarn

    Ben Franklin Crafts

    3.4(47 reviews)
    5.7 mi
    •$$

    This place is as essential to my life as gas in my car…read more The joy of getting from point A to point B, finding something, building something, creating something is priceless. The coffee shop is a bonus. I had never been in Bonney Lake before meeting my now husband of 5 plus years, and I have developed the habit of coming here whenever anything happens in my life. Everything is expensive these days, but I come to Ben Franklin to walk the aisles and feel my feelings. I come here when I am sad, scared, happy, excited. Through celebrations and losses, milestones and ordinary days, it has been a constant place of comfort, creativity, and possibility. I do not usually let staff at any store affect my day one way or another. They have their own lives and stories that I know nothing about... every employee I have encountered here has been kind, helpful, and genuinely pleasant. My child is growing up with paintbrushes instead of iPads, with crochet hooks and yarn, fabric, puzzles, sewing machines, and handmade keepsakes that become symbols of memory. She is learning how to create, imagine, and build with her own hands. A big part of that is because this place exists. We truly love Ben Franklin Crafts. Please do not go anywhere.

    Very disappointing customer service experience…read more I stopped by Ben Franklin Crafts in Bonney Lake today looking for some stretch or jersey-type fabric that I could use for a backdrop. Unfortunately, my experience with the customer service in the textile department was very disappointing. I asked the sales associate if they carried any stretch fabric. Before I could even finish explaining what I was looking for, she cut me off and told me that they didn't have any stretch fabric. As I continued looking through the fabrics, I found several materials that clearly had some stretch, including crushed velvet and other fabrics in different textures. I pointed out the few fabrics that I found to her and said that there were a bunch of stretch fabrics, and her response was, "You call that a bunch?" I then explained that I was looking to use the fabric for a backdrop, rather than clothing. She responded, "Oh, I thought you needed it to make clothes or something." The interaction continued in a way that left me feeling like I was more of an inconvenience than a customer who was simply asking for assistance. At that point, I walked toward the exit but decided to speak with a manager because I felt uncomfortable leaving without addressing what had happened. I asked for a manager but was directed to a supervisor. I explained the situation, and her immediate response was essentially that they didn't have any stretch fabric. I told her that I had actually found several examples myself. She then said, "I guess they're new." Unfortunately, I didn't feel like my concern was really being heard or that anyone was interested in helping me find what I was looking for. I ultimately gave up and left without purchasing anything. It's not the fact that they may not have had the exact fabric I wanted--that's understandable. It's the way the situation was handled. A simple, "I'm not sure what we have, but let's take a look," would have made a huge difference. I wanted to support a local business, but based on today's experience, I left feeling very disappointed and uncomfortable. Hopefully management takes this feedback seriously, because customer service matters just as much as the products you carry.

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    DIY Miniature village

    Ben Franklin Crafts - Professional Custom Framing in Bonney Lake, WA

    Professional Custom Framing in Bonney Lake, WA

    Ben Franklin Crafts - We have a great selection of holiday home decor to choose from.

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    We have a great selection of holiday home decor to choose from.

    Front Porch Quilts - fabricstores - Updated September 2026

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