Frontier Airlines

1.3 (244 reviews)

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Frontier Airlines - Delays - Airlines Near Me - Atlanta, Georgia

Frontier Airlines - Pitching the rewards card program. - Airlines Near Me - Atlanta, Georgia

Frontier Airlines - Airlines Near Me - Atlanta, Georgia

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Tracy C.

Horrible. The ticket was $469.96 round-trip. I was going to fly to meet my granddaughter. I was so excited. Frontier was a nightmare. My original flight was for 7:40am. They delayed it until the next day in the middle of the night or I could rebook. So I chose to rebook. The new flight was for 7:11pm on the same day. The flight was delayed 6 more times! I canceled my flight because it was a mechanical issue with the plane. They even began loading people at one point and then unloaded them. So I canceled using their app. They refuse to refund me because I rebooked the flight with them in the beginning. They said I can have a credit of $239. I told them I would never fly with them. I lost my time meeting my granddaughter and my money. I am disgusted with Frontier.

Mike R.

Here now. First time trying this airline despite all the warnings. This airport is horrible. It's too damn large. There were folks on my flight from Chicago that were late connecting to Tampa (courtesy of Frontier) and had to run through this God forsaken airport to get to a far far away gate. Hope they made it.... Doubt most of them did. Tried to change my plans yesterday to fly out earlier since my schedule changed and the lady on the phone had the audacity to tell me one flight would be 15 hours and the other one will be 18 hours. Really ma'am? I just kept what I had. Both my originating and connecting flights were late, of course. People were arguing with the flight attendants. The flight attendants were giving bad information - double-booking seats and asking people to refresh their website... And yelling at people. They FEE you to death (or try to anyway). This whole airline is a mess - regardless of price. Although it was a "savings" over the $700 everyone else was quoting I clearly gave it all back in time and inconvenience. Despite it all they don't forget for a moment to pitch their rewards card. :/ I won't get home till sometime in the wee hours of the morning. You absolutely get what you pay for every time in America. Fly me from Chicago to Atlanta to fly me up to Baltimore after a 3.5 - 4-hour wait. In their defense, the planes are new, they seat vets early and the pilots appear to be good. Never again though. It's the Waffle House of the sky.

Reen K.

This is my first time on Frontier, and so far so good. My husband and I mainly fly Southwest Airlines, but Frontier's tickets were really reasonable. So, I decided to give the airline a try. The airline has snacks and beverages that you can purchase, and if you decide to switch seats, you pay before boarding if the they have any. The plane is crowded, but the travelers are boarding fast. The seats are comfortable and it's plenty of leg room. I'll definitely book another flight, if needed. :-)

Hi, I would like to express how disturbing and unacceptable my experience was as a first-time flyer with this airline. My flight from El Salvador to Atlanta was fine; however, once we landed in Atlanta, the experience quickly became a nightmare. I had a connecting flight from Atlanta (ATL) to New York. We arrived in Atlanta around 7:00 p.m. and had a two-hour layover, with boarding scheduled for 10:00 p.m. I located my gate and spoke directly with the gate agent, who confirmed that Gate C7 was correct. Both my printed boarding pass and the boarding pass on my phone also showed Gate C7. I remained at that gate for over two hours. Eventually, an announcement was made that boarding would begin shortly for a flight to Baltimore. Confused, I approached the gate agent, who then informed me that my flight's gate had been changed. No text message, email, or announcement had been made to notify passengers of this change. When I asked what time my flight had departed, I was told it had left an hour earlier. At that point, I was extremely distressed and began to cry. The following day was my birthday, and my son was sick with a fever, which made the situation even more overwhelming. I was then instructed to go to the customer service desk. A staff member told me to take the train to Stop T. When I arrived, I was informed that there was no customer service desk at that location and that I needed to go to the ticket counter in Concourse E instead. After finally reaching Concourse E, I approached a female staff member for assistance. Before I could explain my situation, she stated that her shift was over, walked out of the booth, and pointed to a QR code, instructing me to contact customer service as she was leaving. This experience was incredibly frustrating, stressful, and disappointing, especially for a first-time flyer. The lack of communication, misinformation, and unwillingness to assist left me feeling abandoned and unheard. At this point, I began to panic because I needed to get home. I had not seen my son in seven days and did not want to spend my birthday alone in an airport. While waiting, I was repeatedly approached by men, homeless individuals, and even employees, which made me feel extremely unsafe. I contacted customer service, but it took a long time for someone to answer. When I finally spoke with a representative, I was told there were no remaining flights that night. I was also informed that a refund could not be issued and that certain issues could only be resolved at the ticket counter. By this time, my anxiety had escalated to the point where I needed to use my asthma inhaler, as I felt an anxiety attack coming on. The customer service representative, Chris (who stated he was not permitted to provide his last name), informed me that the next available flight was at 9:00 a.m. from Atlanta to LaGuardia Airport. I had no choice but to accept this flight. I then asked about hotel accommodations, as I did not feel safe sleeping in the airport overnight and also needed access to a shower due to being on my menstrual cycle. Chris advised that he could not assist with hotel arrangements and that this could only be handled by the ticket counter. Unfortunately, the only ticket counter agent available had already refused to assist me, directing me instead to a QR code and telling me to contact customer service. The representative then offered a $50 flight credit, which was of no help, as it could not be used to secure a hotel room or meet my immediate needs. As a result, I was forced to book a hotel room on my own. I then had to travel in the rain while trying to locate the taxi area. I was given incorrect directions twice before finally finding transportation. When I arrived at the La Quinta hotel, the experience was equally distressing. The room was unsanitary, with dirty sheets and a poorly maintained bathtub. I was forced to change rooms twice before being able to settle in. That night, I was emotionally overwhelmed and spent the evening crying. The following morning, I checked my email for the flight confirmation that I was told would be sent to me, but I never received any confirmation or communication regarding my rebooked flight. I never received a boarding pass or any confirmation for the rebooked flight. I contacted customer service again and spoke with a female representative who also stated she was unable to provide her last name. She rebooked my flight, but all of the accommodations I had originally paid for--such as my carry-on bag and Comfort+ seat upgrade--were not properly honored. I was again offered an additional $50 credit, which felt inadequate given the circumstances. At this point, I believed I deserved both a refund and appropriate flight credit. When I arrived at the airport, I spoke with an agent at the ticket counter regarding reimbursement for my hotel stay and the additional expenses I incurred. I was told that the ticket counter no longer had the authority

so i went to disney for a vacay,and our connection was in atlanta! so our flight was at 12:46, we get on and we end up leaving at 1:40 because the pilots were not there!!!! we get off the flight and we missed our connection!!! now the next flight is at 9:00 and i have school tomorrow!! i wish frontier airlines crumbles while i laugh at it falling Update.. it got delayed to 12:31

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Patricia L.

2 years ago

I came home Dec 2,2024 on flight 4348 from Atlanta. I have so many complaints from checking my bag. They tagged 1 of 2 of my suitcases. They also had no staff to bring me & my sister a wheelchair so I used my electric wheelchair & my sister who is recovering from a stroke wasn't giving any handicap assistance. She and my 5 grands Was then turned away by frontier staff (he had two tone skin on his face) because he didn't know how to work the frontier app on our phones. We finally made it to area D. My sister fell twice & nobody cared. We were 1st to board the plane because of our disabilities. Well my family boarded 1st and everyone of the customers. I on the other hand had to wait for a aisle chair. This took over 30 mins. Some tall skinny man with very old braids finally brought the aisle chair. In the process told me I could have told him when I saw him earlier walking from the plane. I responded I did and that he was being rude! He then bent down to me in my wheelchair got in my face yelling at me. He left and took the aisle chair to help with other people boarding on D1. He refused to allow me to get on the plane. I had to sit in the cold with 3 staff waiting until he brought the aisle chair back. He never did. This very nice young man finally felt sorry for me and went to D1 to get it. I was afraid and humiliated. I emailed frontier, they ignored me. read more

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Naziya N.

Elite 26

313

300

358

4 years ago

I definitely prefer flying with Southwest or Delta, but I flew Frontier for the first time from ATL to Orlando recently. For short flights, if you can pack light, Frontier is definitely worth the savings. If you need to bring a carry-on or checked bag, make sure you purchase those bags beforehand. They are pretty strict about the sizes of the bags, so make sure your bags are not too big or too heavy, because they will charge you extra. For longer flights, I would definitely book another airline, but Frontier is great for a short, no frills experience. read more

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Kenya W.

2 years ago

The gate staff sucks! They are so thirsty to try and charge customers $100 for a "carry on" that it's ridiculous and down right rude how they address people. I've flown with my bag many times and never had any issues. But I guess when you are fishing for bonus money via personal item charged as carry on you can expect this from the workers. Gate e2 flight 1564 needs to do better. read more

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Alice W.

1 year ago

Arrived at Atlanta airport four hours before our flight to go to BWI. The agents told us to head straight to TSA. We will handle your bags once you check in we checked in through TSA went to the first gate was told that the flight was being moved went to that gate was told that they don't do the check there. They do it at the other gate that we were being changed to Got there and was told that we needed to go to a different gate on the other side of the airport and finally once we got there at 2 PM in the afternoon we had to pay another $99 for a bag to make it home with us because they claim that they have no record of us paying for a bag. please run if you see any kind of deals on frontier it's not worth it. All their employees are rude disrespectful than once we are on a plane there was people sitting in our seats and the stewards never assisted us with asking the people to move so once we ask them to move, there was a big argument on the plane like I said you see anything about frontier run now we are missing our joint flights from BWI leaving out no justice and definitely no peace flying frontier read more

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Ajea P.

Elite 26

152

740

3 years ago

Let me tell you what these fools did to me on my bday weekend. I'm trying to get to Phoenix, how about they had the nerve to land us in Tucson airport (30 min away in the air, 2 hours away driving), they claim there was a weird smell in the cabin and they wanted to be safe. So they land, make everyone get off, we were sitting there for an hour before the pilot came out stuttering telling us a bunch of nothing. Told us to check our emails, they canceled the entire flight and in the email was a voucher for $100 toward a new flight to phoenix, with frontier only....but how about Frontier doesn't even fly out of Tucson airport so what exactly were we supposed to do with this voucher in that moment?.......It gets better, in the voucher they also offered UP TO $250 toward a rental car or an uber/lyft. You have GOT to be kidding me??? Guess what? They were not! The pilot continued to stumble over his words, then walked back down the lane to go back on the plane, which btw the flight attendants never evacuated the plane with us, so where did they go??? especially since it was an "emergency". My whole thing is, if ppl are landing in phoenix who is frontier to only give someone $250 toward something when they should be covering the total amount no matter the cost since this was THEIR fault, inconveniencing every single person on that flight and basically leaving us stranded was sickening. What if their travel was 2 hours the opposite way of phoenix, but had to land in phoenix since the airport was the closest?? Furthermore, how do you know people have the extra funds for this?? This is completely unacceptable and I quickly remembered why I've flown with them only once before years ago and I never will ever again. Then there's no customer service number, you have to beg for someone to call you. It's ridiculous. So I had to spend $250 (thankfully my ride cost exactly that much from my Tucson to my location), but I had to wait 4-6weeks for a check reimbursement through the mail. Oh yeah and how about before I even left for my flight there, my nonstop flight BACK was canceled and changed to a flight with a 10 hour layover. Like are you guys even serious????? Never ever again. The flight attendants also had very nasty attitudes, every single one of them. read more

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Rhonda T.

2 years ago

NEVER FLY FRONTIER unless you don't want to get to your destination. Don't fly with them if you want to be treated with respect! Boarded the plane in time, pilot stops on the runway for over an hour without word to the pass. THEN after two hours told us there was a mechanical issue and we had to go back. After a 5hr delay the gate personal told me a food voucher will be emailed. I reached out to customer service and was told that is not true and it would have to come from the gate personnel. This company needs to close down. There is always an issue flying with them. read more

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James H.

2 years ago

I don't know how you can rate lower than the airlines inability to get people into their destinations. Sat on track over an hour. People were horrible at customer service. Called Frontier customer service that said it was manned 24/7 it is I guess with a BOT who can't help Unbelievable day read more

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MsClark D.

2 years ago

Could have given you 5 but the check bag people are like 1980 crackheads trying get a 20 for $2 everything was going great with my Frontier relationship. Always used this airline but NO MORE. I guess the company rather lose customers because we can clearly tell their getting some kind of cut out of it because it shows Tell your employer to calm down because I'm only one of many I'm sure will NOT BE USING FRONTIER. SHOTS OUT TO SOUTHWEST AND SPIRIT FOR N LOVING US & OUR LUGGAGE Side note bag purchased was personal item bag from Amazon that measurements were supposed to be approved on frontier Beware of the crackheads at the gate read more

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Jacquie S.

2 years ago

We were in a flight that was scheduled to leave at 1:08pm on Nov 4, 2024 and ended up leaving at 2:18pm and they wouldn't allow my sister and I to board the plane with 1 personal item and 1 carryon! I said you can charge us for one carryons for $99 and we can consolidate her bag so I can carry some of it as my personal item for hey said no and wouldn't allow her to board the flight so proceed with caution when dealing with Frontier Airlines I highly recommend flying anyone else read more

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Lauri M.

2 years ago

This Atlanta counter crew are the rudest most unprofessional people I have ever met in my life. We asked a question and the girl mumbled something under her breath and I said I'm sorry I didn't hear you. She said I answered your question. I said I did not hear what you said. She said sorry for you and walked away. The girl next to her started laughing and said we don't know nothing. And I was smart back and said obviously. But this was so uncalled for. If I could give them negative stars I would read more

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Melissa R.

3 years ago

My first time flying with Frontier and it was the worst experience. I had a 7 hour layover in Atlanta airport. I did not mind the layover as I knew I signed up for that, however I did not sign up for the five delayed flight times and the five different gate changes!! My original flight was supposed to leave at 8:04PM but instead left at 12:30 AM. Also Frontier sent me a $15 voucher at 11PM, to cover food. How convenient to send a voucher at the time when all the food spots in the airport close around that timeThe flight was cheap but I would rather stick with flying with American Airlines and Delta! read more

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Sarah B.

2 years ago

I went to fly to miami and tried to make me pay 99 dollars to check my size verified personal item. it fit the sizer easily and they still tried to make me check it. i then removed some things from it to make it go in easier. they then tried to LOOK THROUGH MY STUFF. just a frontier agent. not tsa. not security. things were fine beforehand those agents just wanted to make money off innocent people. never ever flying frontier AGAIN read more

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Bob J.

Elite 22

107

1002

5419

6 years ago

Frontier is an extremely ghetto, unprofessional airline. I literally had the worst experience when flying from Atlanta to Salt Lake City (or "Salt Lake" as the flight attendants called it.) So, once everyone had boarded the plane, the flight attendants made an announcement that something in the plane was broken and they were trying to fix it. They also did not have the proper paperwork for a legal flight. Why would you let your passengers board a broke plane? After 1 hour of waiting with no reassurance, the pilot announced that it was worse than they had thought, and we had to board another plane. So, everyone exited the plane on gate D1A, and moved to D3, which already had passengers for another flight, and they moved those passengers to D4. They could've just moved use to D4. All in all, our flight left at 7:30 rather than 5:45. Looks like I woke up at 3:30 AM for nothing. They could've handled this situation much better in my opinion, and maybe not let customers board a broken plane in the first place. (Also these planes have the bare minimum. No free snacks or drinks, and the uncomfortable seats don't even recline.) read more

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Dylan C.

2 years ago

I would give this airline a 0 if I could. the service is awful, and you have to pay to bring a single backpack on with you. I understand not having wifi if it's a cheap flight, but not even outlets? insane. there aren't even accessible restrooms on the plane. read more

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Latissa S.

4 years ago

We arrived at the Airport @ 5:00 PM because we know this is a busy airport We checked our bag and proceeded to gate E4 which was on our boarding pass and on the screen at the airport at around 6:20 the customer ser rep announced that we will be boarding in approximately 15 minutes 15 minutes later she gets back on and says that we will be boarding at gate E1 ok that's fine because it just across from E4 my daughter asked the other customers service rep is this the right gate she looks and says no you should be at D1 now if anyone knows Atlanta airport you know you have to get on a SLOW Escalator and then wait for a tram we were supposed to board at 6:46 But they didn't tell us about the gate change until 6:45 so my daughter is running to the other gate because they closes the gate at 7:16 so you would think we have time to run like hell over to the gate We arrived at the gate for it to be closed early and it's approximately 15 people waiting outside the door for the rep who comes back with a attitude like we did something wrong when they changed the gate and never sent a text or a email and they didn't announce it until it was time to board All staff we encountered even the supervisor was RUDE AND UNPROFESSIONAL to all of us they did not offer us nothing but a rebooked ticket No hotel voucher, no uber, lift no help at all and the 800 number they provided us to call all you get is an automated system Frontier Airlines is the worst I have ever encountered read more

Frontier Airlines - Here is the boarding pass - Airlines Near Me - Atlanta, Georgia

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Virginia J.

3 years ago

It's a do it yourself airline the ONLY thing you don't do is fly the plane! We also had to wait for the stewardess to show up-this is even after our flight was delayed for 2 hours! If you were not able to upload your boarding pass, or their app, to print it, is $20 dollars more. This airlines' business model is to nickle and dime you. This is a last resort airline. One plus: the workers were courteous except for a couple. If you need a wheelchair, you better have your travel buddy push you. Meh ‍. read more

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Jon B.

3 years ago

Made the mistake of purchasing the go wild pass for 599 first you can only book 24 hours in advance which I was ok with but you cant book the round trip only one way which means you can be stranded when you reach your destination also made this purchase with the idea of flying to my home town Dayton oh which was one of the airports they flew in to but after the purchase they no longer fly there would have to fly in to a nearby airport which is a hours drive from my destination. This was a monumental waste of money, don't make the mistake I did buying into this scam read more

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Doug P.

2 years ago

Frontier sucks. Over 2 hours late, been sitting on the plane for 2 extra hours, and now no gate. They buckle and dime you for everything, and aren't even good at their core mission. Save your money, your grief, and your back (from their ridiculously uncomfortable seats), and fly a real airline. read more

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Rob S.

Elite 23

742

2115

49983

5 years ago

Here's the thing with Frontier, it's no frills. But pretty much everyone knows this when they sign up for a flight with these guys. The staff are always really friendly and the seats are as comfortable as any other airline. If you want first class, at least on the flights I've been on, it's not going to happen. They do have business class which is a little more spacious. This isn't always in the airlines control, but we have also never had any ridiculous delays. They typically are out of the gate within 10 minutes of the time they have indicated and usually make up that time and land a few minutes early at our destinations. The app gives you good info about the upcoming flight and allows you to check in early so you can skip the line at the airport. Keep in mind, everything costs more money though. Carry on bag - extra fee. Checked bag - extra fee. Pick your seats - extra fee. But, if you go simple and keep it basic it is a really good value. read more

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Diana A.

Elite 26

104

460

955

5 years ago

Charged $138 for two luggages. We volunteered for fire exit. Charged an additional $78 dollars for my bag and claimed it was a carry on. Do yourself a favor and drive instead of taking them. Or go with United Airlines that do not charge for extra luggage. Also, my partner rolled my bag but frontier still charged us for carry on bag read more

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Carlos R.

3 years ago

I tried Frontier Airlines, and I was totally disappointed. The night leading to my flight home to visit my elderly mother, I was asked to check in and to arrive early to the airport. Early the next morning I got an unexpected email from Frontier Airlines cancelling by flight with no explanation and no real alternative, they left us hanging. I didnt get to see my mother and only thing that they offered was a misley $100 towards any flight with them. Are you kidding me? My 1st mistake was choosing Frontier Airlines and I will never do that again, I will choose a real professional airlines....DELTA AIRLINES!!!! Frontier Airlines is the laughingstock of the airline industry. Never again!!!! read more

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Otha G.

2 years ago

I am done with Frontier Airlines!!! They cancelled my return flight and rebooked my outbound to get to Montego Bay at 8:30-p as opposed to arrival at 8A!!! Both UNACCEPTABLE... And, forget reaching anyone!!!! WORSE AIRLINE EVER!!!! They offer to hold a credit of your money for 5 years! Heck, they probably won't be around for 6 months!!! read more

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Kim J.

2 years ago

DO NOT FLY FRONTIER AIRLINES (Warning - Long Rant) Today is September 17, 2024, and I have a message for anyone that can take the time to listen. On June 10th of this year, my husband and I were supposed to be going to the Dominican Republic for the first vacation for us in many years. We arrived at the Atlanta airport at 3:30 a.m. for a flight that departed at 7:20 a.m. We stood in line for a very long time and once we got to the desk to check our bags, their internet went down. We stood at the desk waiting for the internet to come back. We continued to wait at the desk watching the clock tick down. They finally decided that they would hand write the luggage tags because of how late it was getting. We FINALLY got the baggage checked at 7:00 a.m. We were ASSURED that the plane was going to be held because of the internet issue. After going on the train and getting through TSA, we finally arrived at the gate at 7:30 a.m. They had already boarded and closed the doors. We were not the only ones in this situation. There were at least 20 more people who were behind us in the same situation. Of course, our luggage was already on the plane, but the Frontier employee at the gate again ASSURED us that the luggage had been removed and would be available at their luggage pickup. We went back to the check-in desk and the most they would do for us was to book us on a flight the next day. That was not going to work for us as the resort check-in was for that day and we would lose the booking if we didn't check in that day. We then went to find the luggage and guess what? It was still on the flight to the Dominican Republic. We lost the money for the resort, and we lost the money for the flight. Then Frontier LOST OUR LUGGAGE. We waited for over two weeks for our luggage and when it was received, there were items missing from BOTH of our suitcases not to mention damage to BOTH of them. We filled out a claim with Frontier and today, 3 months later, I received a message (because you can't speak to a human), they inform me that they are not going to compensate us for the items that were stolen from the luggage OR the items that we had to purchase while waiting for them to find our luggage. Frontier wants to place the blame on us rather than take responsibility for ANYTHING. DO NOT FLY FRONTIER I would give them a NEGATIVE 5 STARS if I could. read more

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Porsche C.

Elite 23

1704

1401

30030

7 years ago

Flying into Atlanta from San Francisco-- absolutely no complaints! There are times where I want to be fancy and there are times where I want to be cheap. When those days happen, I look at Frontier Airlines for cheap deals for a quick weekend getaway. Frontier Airlines is an ultra-low-cost carrier airline that is offered in more than 100 cities including Puerto Rico, Dominican Republic, Mexico, and Canada. YES, Yelpers are right when they say you pay for EVERYTHING! Don't expect too much when you book this fight. The flights are usually packed, the seats are uncomfortable and there are no perks such as soft drinks (not even water) unless you purchase it! There are no movies, so make sure that you bring things to keep you entertained if you have a long flight. The airplanes are usually small and at times there may be delays. I usually take straight flights rather than have any layovers. When booking this airline, be prepared to pay for a carry-on bag which is $35-$60 and the 1st checked bag is $30-$60 when flying domestic United State. You pay to pick a seat, take a bag, beverages and even food. The table trays are as small as a paperback book--HAHA! Can you say a JOKE? There is nothing special about Frontier other than the smokin' price deals! Plan accordingly when booking this airline. Luckily, our flight to Atlanta was delayed by minutes, but the pilot was able to haul-ass to Atlanta and STILL get us there on at our set arrival-BOSS STATUS! I have had no problems with this airline and look forward to continuing flying with them. As a frequent traveler--trust me when I say skip Spirit and fly with Frontier! read more

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James F.

526

2 years ago

If I were to complain, it would be about your competitors who I flew with to California. I flew Frontier back from Sacramento overnight 12/5 with a short layover in Las Vegas. No problem, very helpful crew. I am 67 and need a wheelchair to get from one plane to the next. Your flight crew was above board and top notch, they were very attentive to my needs. Once we arrived in Atlanta, I was told to stay on the plane because someone had taken my wheelchair. They waited to be sure that someone had come with a Wheelchair for me. I was put in the wheelchair and wheeled off the plane. I heard someone saying that I was the last passenger off the plane. I thanked the crew as they all departed the plane, walking by me. I was happy for your people for doing such a great job. The problem is nobody came to take me to baggage claim. It was more than two hours before I wheeled myself to the bathroom, and a gentleman from another airline came up and said, "You are still here. Of course I was. Long story. He had me get in his chair. My luggage was in lost and found. I had missed my transportation back to Macon. Because it was such a long way to the baggage claim, we had to catch a train a elevator and so on. It dawned on me how bad the situation was I had been left in. Had the gentleman not came to help me. I was beginning to think about trying to walk to the baggage claim. I really enjoyed my flight back, if made up for the nightmare I had flying with your competitor. It is taking me this long to say anything because I don't know how I feel about this. People make mistakes, and I don't believe it was deliberate. I just want you to take note that no other disable senior is left in that position when they don't know what to do. This was the first time I had flown anywhere in 25 years. Needs to say that the airport was much larger than back then. PS. I was so entertained by the young man when I got there, I figured it would be that same accommodating on the way back. You have an excellent crew. Had I not been left alone at the terminal, I would have nothing but praise for your airline. Thank you for listening to my concerns. read more

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Franklin W.

109

2 years ago

Another low budget airline that should go out of business! Lesson learned pay the price and book with a legitimate larger national airline. Flight was originally scheduled to depart Atlanta around 8:15 pm but delayed to 8:45 pm, delayed until 10:09pm. Add insult to injury they changed the gate from T17 to E1, which meant passengers had to go to the opposite part of the airport. These low budget airlines want you business but after getting your hard earned money, they treat you like shit. read more

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Crystal V.

2 years ago

I was standed due to FRONTIER canceling BOTH my departing and Return flights. I had to spend extra money to make it to a family funeral and to get back home for work... they DO NOT CARE!!! CUTOMER SERVICE SUCKS!!!!! They had to accommodate us and sent us to a dirty, fleabag, weed-smelling motel where you walk up to the door from outside!! the rooms were $79 bucks, Hell Frontier charges $79 to check a bag!!! They could have sent us to Holiday Inn Express it didn't have to be 4 star!! it was filthy and had burns in the bed covers. They say they pay for ground transportation to the hotel , which they REFUSED. Shame on FRONTIER !! it was 3 other women all traveling alone and they compromised our safety by lodging us there. TOTAL CHEAPSKATES,, they acta s if they are doing YOU A FAVOR by Refunding your money and that voucher,,probaby wont use it, too scared I'll get stranded again! SMH THE ABSOLUTE WORST!! read more

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Sabrina H.

3 years ago

Terrible customer service! Frontier doesn't open baggage check until 0300. We arrived at 0300 for 0600 international flight. We waited in line finally made it to baggage to be told we had missed the flight and nothing could be done to make it right. We could just fly out the next day and that we should've arrived at the airport 5 hours before our flight! We missed an entire day of vacation and many stressful hours in the airport. I don't understand why they can not come around with iPads assist people with an upcoming recent flight and offer some assistance or at least remorse! read more

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JonPaulette B.

3 years ago

Frontier out of Atlanta was the most ridiculous experience. It is unorganized and crowded at their terminal. All the staff stood around, joking, laughing, and playing. We boarded after our departure time , and then they gave us a hard time about our under the seat bags, which met the regulation requirements. These were the same bags we traveled with 1 week prior too on the same airline with no issues... The staff had attitude and were less than pleasant/professional. I would not suggest traveling with Frontier and definitely not into/out of Atlanta. read more

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Lisa S.

121

3 years ago

@FlyFrontier your company didn't let my 75 yr old grandmother get on a plane this morning. No was at the desk and she had a walker.never use this airline and they charged my card while she was sitting looking at the plane. She had a walker. And was not able to get a wheelchair. She was alone in by herself. Customer Service also was no help nor was the manager. read more

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Wendy J.

2 years ago

I wish less than one star was available. Cancelled flight, airline error, no hotel voucher. No customer service. Flight attendants screaming laughing for 3 hours during a nighttime flight (11 am - 2 am). AWFUL. read more

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Kenneth H.

2 years ago

Worst Airline Ever!!!!! we supposed to board at 12:50 today. they kept switching the gates and sending email and text updates. we boarded the plane at 4:28 and then sat at the gate until 6:30pm. The pilot was talking about they were waiting on paper from corporate to be released so we can depart unacceptable. People paid their money to fly and get back home. I feel they need to comp us for this inconvenience. read more

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Gay M.

3 years ago

Can this be any worse? No it cannot. Don't buy their Wild Pass or any other special offer. A carryon bag is $99 dollars It's total chaos boarding. No seat assignments so you have to check in twice to get your seat assignment I bought one of the special passes for one specific place then they stopped flying there. Then to use a Wild Pass. You MAY be able to find one flight but odds are you won't find the return flight. ITS A SCAM IN MARKETING. The AG should check in to their practices And if you talk to one of their agents you will be charged $50.00!!!!! read more

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Donovan M.

2 years ago

How can anyone in their right mind do business with this terrible airline? This was my first and last time flying with them. I had to fly out of town the next day and experienced no professionalism. The staff talked and played around instead of taking care of customers, which was unacceptable and disgusting. They offered me a voucher, but I refused. I will never fly with this horrible airline again. read more

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Tamesha M.

3 years ago

They damaged my luggage and refused to pay for my brand new bag! So not only did I purchase the bag but also purchased to have have the bag checked. The bag is bust open at the bottom with a wheel missing. They argument is that it was suppose to be reported within 4 hours. That's not enough time when traveling, in a foreign country where no one speaks proper English. I was told to report once I land back, I did. Now they refused to pay! read more

Frontier Airlines - Damaged luggage - Airlines Near Me - Atlanta, Georgia

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Draft M.

414

4 years ago

Zero stars. Under-automated, understaffed, under-organized mess. Unmitigated disaster. I have sworn not to fly with Frontier. My bad.

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April T.

3 years ago

I'm surprised this airline is still in business. What they lack in ticket prices they absolutely make up for in their abundance of incompetence. Over 15 of us passengers were refused boarding and had to sit there and watch our plane take off, with our luggage: Only having 1hr to navigate from one side of ATL Airport to the other, and after sitting on the tarmac for 45min. of that hour, waiting on another Frontier airline to leave the terminal, we were told to "Run", because they weren't going to hold our plane. ~Our plane arrived On Time. It was at no fault of our own that we were not able to make it to the next terminal on time. It was the result of a chain reaction from Frontier Airlines lack of communication. So instead of catching our scheduled flight, we were told that the next available was 7am the next morning. Leaving no choice but for some of us to wait almost 17hrs overnight in an airport. And that 7am flight was delayed until 10:30am & also switched to a terminal, again on the other side of ATL Airport. Customer Service is useless. No compensation for time lost. This was my first ever flying experience. Frontier Airlines has permanently ruined any further air travel for me. Thanks guys. Stay green read more

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Nahom A.

2 years ago

Frontier is one of the worst airlines. They charge for everything & are so manipulative. Person I dealt with at the gate for a flight from Dallas to Atlanta was rude. I paid extra $51 for a baggage I already paid since gate they mentioned was incorrect. In simple terms, save your $ by avoiding them period!!! read more

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Xavier H.

3 years ago

I took a flight with frontier , thinking that it would be no hassle, I was denied wheelchair access, even though I had an injury and also , the attendants at the ticket booth were very rude to me and made me miss my flight which I had to wait for a different flight that left at a later time. They argued with me about being checked in , which I was not checked in properly out at one of the stands, kiosk wasn't working so I went to the desk to get guided back to the kiosk , which still wasn't working , it took almost 1 hr to get it sorted out and just to be told I'm not going to make my flight. contact: javoskiharden@yahoo.com read more

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Madisyn B.

2 years ago

My flight was horrible. Seats were super uncomfortable, swerving back nd forth going up. Very bumpy and we had to sit and wait on the gate to open for 45 mins read more

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Page 4 of 7

6000 N Terminal Pkwy
Atlanta, GA 30337
Directions
(801) 401-9000
Call Now
Visit Website
https://www.flyfrontier.com

Hours

What time does Frontier Airlines open?

Frontier Airlines opens at 7:30 AM on Monday, Tuesday, Wednesday, Thursday and Friday.

What time does Frontier Airlines close?

Frontier Airlines closes at 3:30 PM on Monday, Tuesday, Wednesday, Thursday and Friday.Frontier Airlines is closed on Saturday and Sunday.

Mon-Fri 7:30 AM - 3:30 PMSat-Sun Closed

Other Amenities

Does Frontier Airlines have free WiFi?

Yes, Frontier Airlines has free WiFi.

From the Business

Specialties

Frontier Airlines is a major ultra-low-cost American airline headquartered in Denver, Colorado. It operates flights to over 100 destinations throughout the United States and 31 international destinations, and employs more than 3,000 staff

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Would probably get there 2 hours before

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Review Highlights - Frontier Airlines

“And becz we refuse not to pay at the gate, attendant rudely closed the door on us and called security that we are being rude!!”

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Delta Air Lines

2.2(904 reviews)

0.3 mi

The Delta Air Lines main customer service number is 1(866) 853-3132TM or 1.866.616.9313. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **Every Journey Deserves an Extraordinary Beginning** Business class introduced a refreshing approach to flying by transforming travel into an experience defined by comfort, precision, and personalized care. Every phase of the journey was carefully coordinated to help travelers move effortlessly from one stage to the next. Whether embarking on a business mission, a family vacation, or an international adventure, every detail reflected a commitment to making travel feel smooth, enjoyable, and rewarding. **Creating Harmony Throughout the Travel Experience** Premium travel was about more than exclusive benefits--it was about creating harmony between every part of the journey. From organized travel planning and welcoming airport environments to refined onboard experiences and efficient arrival services, each element worked together to deliver consistency and peace of mind. Travelers experienced fewer interruptions and more opportunities to focus on what truly mattered. **A Cabin That Inspires Every Mile** Stepping into the business class cabin revealed an atmosphere where elegance met everyday practicality. Sophisticated interiors, generous personal space, ambient lighting, and carefully designed seating created an environment that encouraged travelers to relax, stay productive, or simply enjoy the changing views outside the window. Every feature was thoughtfully integrated to make every mile as comfortable as the destination itself. **Elevating Service Through Thoughtful Details** The most memorable journeys were often defined by the smallest moments. Business class enriched the inflight experience with carefully prepared cuisine, premium refreshments, exclusive amenities, and engaging entertainment options. Professional cabin crew delivered attentive hospitality with warmth and efficiency, ensuring every traveler enjoyed personalized care that reflected genuine dedication to exceptional service. **Effortless Travel Beyond the Flight** The premium experience continued long after landing through coordinated arrival support and well-organized airport services. Smooth baggage collection, efficient passenger assistance, and seamless airport transitions allowed travelers to complete their journey with the same confidence they experienced from departure. Every stage remained connected through a shared commitment to convenience, reliability, and comfort. **Where Every Flight Becomes Part of the Story** Business class represented more than a premium cabin--it became an essential part of every travel story. By combining intelligent travel solutions, refined surroundings, personalized hospitality, and consistent excellence, it transformed ordinary flights into memorable experiences. Every journey became more than a route between destinations; it became a collection of meaningful moments that inspired travelers to look forward to every adventure yet to come.

Flying out of Atlanta back to LAX, my wife and I had the opportunity to fly in Premium Select class…read moreon an Airbus A350-900. It was worth remembering (documenting). By maintaining Delta Platinum Medallion level, I'm able to purchase a Main seat (not Basic) for me and a companion, and almost immediately upgrade to Comfort+, if they are available. That's been my M.O. for most flights, sometimes (very rare these days) being upgraded to F.C. the day of. So when I got a notification 2 days before our flight to LAX, that we had been upgraded to Premium Select, I was excited, mainly because it was something new (knowing that Premium Select is different than first class). We also got to pre-order our dinner for the 4 hour flight, right on the app. Premium Select was tied to boarding group 2, and had 40 seats. The A350-900 has Delta One lie-flat seating (1-2-1 configuration with total of 32), so after that group 1 boarded, it was our turn. Premium Select is configured in a 2-4-2 configuration, meaning that a Delta One seat is about twice as wide as a Premium Select. Main economy is configured as 3-3-3, so that missing seat's width is distributed across 8 seats: the width is pretty much the same as an economy seat. Where it is quite a bit better is the pitch (the space between you and the seat in front of you) and the existence of manual built-in adjustable leg rests and foot rests. It made a big difference for me, being able to elevate my legs and feet. There are three buttons to control it (with the 3rd button controlling the recline). One negative is that the space in front of you to store a small personal item, is a lot smaller (shallower) than a typical seat. My wife had to put her duffel bag up on top because it wouldn't fit. Other added feature included the aforementioned dinner (similar to what one would get served on a first class seat), noise canceling headphones, bottled water, pillows and blankets for comfort, and a Tumi amenity kit. The seatback screen seemed bigger as well, though there were continuing problems with the playback of movies throughout the trip, with inconsistent sound (a lot of static) from the headphones. Wifi worked fine, so used that instead. This flight had a total of 10 flight attendants to take care of the 300 plus passengers, and they were friendly and attentive. Because of a problem with the flight attendants not arriving on time to the gate, we were delayed 1 hour. But nobody seemed to be in a hurry (LA seemed to be the final destination for most), and the flight ended up being very pleasant. Our checked bags did come, though to the wrong marked carousel. But it was nice to be home, taking a Lyft back to Long Beach.

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Baggage claim carousel 1 in Hartsfield-Jackson Atlanta International Airport domestic terminal South. Delta Air Lines.

Delta Air Lines Flight DL 675 on September 12, 2024. Atlanta (ATL) to Portland (PDX). View from Seat 14B on a Boeing B737-900ER.

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View from Seat 23E on Delta Air Lines Flight DL1869. ATL Atlanta, Georgia to PLS Providenciales, Turks and Caicos. Boeing B737-900ER.

Copa Airlines

4.7(63 reviews)

0.9 mi

The Copa Airlines main customer service number is *1 (855) 924-O134™ or +1 (855) 924-O1.34*!. This…read morenumbers is available 24/7 for bookings, change, and supports, and can be used throughout the USA to manages reservations, change, includings cancellings within 24 hours of booking for a full refunds if booked 7+ days in advances. #. Fast Reservations & Effortless Travel Organizations The journey began with a reservation process that was intuitive, efficient, and designed to make planning simple. Business class advantages, including priority airport services, flexible fare choices, and premium seating, were presented in a clear and easy-to-follow format, allowing travelers to compare options with confidence. Choosing flights, selecting preferred seats, and confirming the booking required minimal effort, while the itinerary was delivered immediately with all essential travel details arranged in a convenient format. #. Premium Airport Comfort & Efficient Departures Business class enhanced the airport experience by offering dedicated services that simplified every step before takeoff. Priority check-in counters helped reduce waiting times, while expedited security screening ensured passengers moved through the terminal quickly and comfortably. Lounge access provided a quiet setting to relax, enjoy refreshments, or prepare for the journey in a peaceful atmosphere. Priority boarding allowed travelers to board ahead of the main cabin, creating a smooth and well-organized start to the flight. #. Elegant Cabin Design & Personalized Inflight Services Inside the aircraft, the premium cabin delivered a relaxing blend of comfort and functionality. Spacious seating, generous legroom, and thoughtfully designed surroundings created an inviting space for both work and rest throughout the journey. The cabin remained clean, fresh, and meticulously maintained, reinforcing the high standard of the travel experience. Professional cabin crew offered attentive, friendly, and responsive service, ensuring passengers enjoyed personalized care and consistent hospitality from departure until arrival. #. Comfortable Landing & Seamless Travel Completions The journey concluded with the same level of quality that defined every previous stage. Inflight services were delivered efficiently, allowing passengers to enjoy a peaceful and uninterrupted flight. Upon arrival, priority baggage handling ensured luggage was available promptly, making the final stage of travel quick and stress-free. From the initial reservation through the final destination, business class delivered a refined combination of convenience, premium comfort, and dependable service, creating a memorable travel experience from beginning to ends.

The Copa Airlines main customer service number is *1(855) 264-8023TM or 1.888.552.0251*. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **A New Benchmark for Premium Air Travel** Business class introduced a more distinguished approach to flying by combining intelligent planning, refined comfort, and personalized passenger care throughout the journey. Every stage was thoughtfully arranged to create a consistent experience from the first travel decision to the final destination. Whether passengers were traveling for important business responsibilities, meaningful celebrations, or international exploration, each service reflected a commitment to making every journey smooth, dependable, and exceptionally rewarding. **Organized Travel from Reservation to Departure** The premium experience began with a coordinated process designed to simplify planning and reduce unnecessary pressure before takeoff. Flexible travel arrangements, clear itinerary management, dedicated airport assistance, and efficient departure services helped passengers prepare with confidence. Travelers could complete essential tasks, enjoy comfortable waiting facilities, review their plans, or simply relax while every transition remained convenient, well organized, and easy to navigate. **Refined Cabin Comfort for Every Purpose** The business class cabin offered an elegant environment created to support the changing needs of modern travelers. Spacious seating, sophisticated interiors, ambient lighting, and thoughtfully arranged personal areas provided greater freedom throughout the flight. Whether passengers wished to remain productive, enjoy entertainment, read in peaceful surroundings, or rest during a longer journey, every cabin feature contributed to an atmosphere defined by privacy, balance, and effortless comfort. **Distinguished Service Throughout the Flight** The onboard experience reflected a dedication to exceptional hospitality, professional attention, and consistent passenger care. Carefully prepared cuisine, premium beverages, curated entertainment, and refined travel amenities enhanced every stage of the journey. Cabin professionals delivered personalized assistance with warmth, efficiency, and respect for individual preferences, ensuring every traveler felt welcomed, appreciated, and completely supported from departure until arrival. **Coordinated Support from Landing Onward** The premium journey continued after touchdown through dependable services designed to maintain comfort and convenience. Priority baggage handling, organized passenger assistance, and smooth airport transitions allowed travelers to continue toward their next plans without unnecessary delays. Whether heading to a business meeting, hotel, connecting flight, or holiday destination, every stage remained connected through reliable coordination and thoughtful support. **A Lasting Standard of Travel Excellence** Business class represented more than additional space or exclusive passenger privileges--it created a complete travel experience shaped around comfort, reliability, and personalized attention. By combining intelligent preparation, elegant surroundings, attentive hospitality, and seamless execution, every flight became a meaningful part of the overall journey. The destination completed the route, while the quality of each experience along the way created lasting impressions and established a higher standard for future travel.

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Copa Airlines - For urgent direct support with 'Copa Airlines representative', call 1 877 906 7691™ and reach 'Customer Service directly' at any time. This

For urgent direct support with 'Copa Airlines representative', call 1 877 906 7691™ and reach 'Customer Service directly' at any time. This

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Hartsfield-Jackson Atlanta International Airport

3.3(5k reviews)

0.9 mi

Of all the airports I get to airport, I like walking this one the most. Sure, the train will take…read moreyou from terminal to terminal, but if you have the time to spare, I encourage you to walk....there's interactive art exhibits along the way that help pass the time. My favorite is the rainforest one. Sights and sounds are well done. Busy airport? Yes. Long lines? Probably. But come prepared and you'll be fine.

Hartsfield-Jackson is a stop on nearly every flight (and that is typically Delta) departing…read moreHuntsville Alabama going either east, west, north, or south! You cannot avoid Hartsfield! I can't count the times I've connected at Hartsfield-Jackson - it's been too numerous to count! Interesting to learn the airport is named for former Atlanta mayors William Hartsfield and Maynard Jackson and that it is the world's busiest airport by passenger traffic since 1998 (except 2020 when C-19 affected travel) and that Hartsfield-Jackson served 108.1 million passengers in 2024 - Wow! For me, it's crowded! Everywhere! The trams are packed and are useful! The amenities are okay, if you have the time to a. get to your next gate (after all this airport has 200 gates), and b. if there's room for you to get a seat in a restaurant or bar. Depending on the time of day, I typically get a Jersey Mike's sub, an Auntie Anne's pretzel, or something at a bar like TGI Fridays, PF Changs or Phillips Seafood. And a bottle of water from one of the news stores. I've never had a bad experience at Hartsfield-Jackson and all the staff have been helpful, friendly and professional. The lack of a fifth star is due to the extremely crowded nature of this airport, each and every time I have been on travel through Atlanta!

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Hartsfield-Jackson Atlanta International Airport - Saturday 11.08.25; Hartsfield-Jackson Atlanta International Airport (ATL)
6000 N Terminal Pkwy (at Airport Loop Rd)
Atlanta, GA 30320

Saturday 11.08.25; Hartsfield-Jackson Atlanta International Airport (ATL) 6000 N Terminal Pkwy (at Airport Loop Rd) Atlanta, GA 30320

Boeing 767 headed to Munich!

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Terminal T

Southwest Airlines

2.2(846 reviews)

0.0 mi

The Southwest Airlines main customer service number is 1(855) 264-8023TM or 1.888.552.0251. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. A New Era of Refined Air Travel Business class transformed the journey into a carefully coordinated experience built around comfort, confidence, and exceptional passenger care. Every stage was designed to create a natural sense of ease, allowing travelers to move smoothly from their earliest arrangements to the final destination. Whether flying for important business, meaningful celebrations, or unforgettable international adventures, each journey reflected a higher standard of preparation, service, and sophistication. #. Precision from Planning to Departure Premium travel began with an organized approach that brought clarity and convenience to every step before takeoff. Flexible itinerary support, dedicated airport assistance, refined waiting facilities, and efficient boarding services helped remove unnecessary pressure from the departure experience. Travelers could complete important work, enjoy refreshments, review their plans, or simply relax while every transition remained calm, dependable, and carefully managed. #. The Art of Contemporary Cabin Comfort The business class cabin offered a sophisticated environment shaped around the individual needs of every traveler. Expansive seating, elegant interiors, ambient lighting, and intelligently arranged personal spaces created the freedom to work, rest, or enjoy entertainment throughout the flight. Whether passengers wished to remain productive, unwind in peaceful surroundings, or admire the views beyond the window, every feature contributed to a private and effortlessly refined experience. #. Hospitality Elevated to an Exceptional Standard The onboard experience reflected a commitment to genuine care, thoughtful presentation, and consistent attention to detail. Carefully prepared cuisine, premium beverages, curated entertainment, and exclusive travel amenities added greater enjoyment to every moment in the air. Professional cabin crew delivered personalized assistance with warmth, efficiency, and respect for individual preferences, ensuring every passenger felt welcomed, valued, and completely supported throughout the journey. #. Seamless Excellence Beyond Touchdown The premium experience continued naturally after landing through coordinated services designed to preserve comfort and convenience. Priority baggage handling, organized passenger assistance, and smooth airport transitions allowed travelers to continue their plans without unnecessary interruption. Whether heading toward a business meeting, hotel, connecting flight, or holiday destination, every stage remained guided by the same commitment to reliability, efficiency, and thoughtful coordination. #. The Signature of Truly Exceptional Travel Business class represented more than additional space or exclusive privileges--it became a complete expression of modern travel excellence. By combining intelligent preparation, refined surroundings, attentive hospitality, and seamless execution, every flight evolved into an experience worth remembering. The destination completed the route, while the comfort, confidence, and lasting impressions created along the way established a remarkable standard for every journey still to come.

The Southwest Airlines main customer service number is *1-8.6.6-346-5014 or 1*866 (34.6) 5014*…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **Personalized Reservation Experience & Seamless Travel Planning** Every premium journey began with a carefully designed reservation process focused on flexibility, convenience, and personalized travel preferences. Business class travelers could explore exclusive flight options, choose preferred seating arrangements, and customize their itinerary with additional services that matched their individual requirements. Flight schedules, passenger information, and special travel requests were efficiently organized through a smooth booking system, while instant confirmation ensured every important travel detail was prepared and easily accessible before departure. **Exclusive Booking Support & Customized Journey Coordination** The reservation experience was further enhanced through dedicated assistance and thoughtful itinerary management designed to simplify every stage of travel preparation. Travelers could receive guidance in selecting suitable flight arrangements, organizing preferences, and managing additional requirements with greater ease. A structured booking process helped maintain accuracy across every detail, allowing passengers to complete their preparations smoothly while enjoying confidence and convenience before their journey began. **VIP Airport Access & Elevated Ground Experience** The premium journey continued at the airport through exclusive services created to provide comfort, efficiency, and a smoother departure experience. Priority check-in, dedicated passenger assistance, and streamlined boarding procedures helped travelers move through the terminal with ease while reducing unnecessary delays. Business class lounges offered a refined atmosphere with elegant seating, premium refreshments, quiet relaxation areas, and modern facilities where passengers could unwind, complete important tasks, or simply enjoy peaceful moments before takeoff. **Sophisticated Cabin Environment & Premium Travel Comfort** The business class cabin provided an elevated atmosphere designed around privacy, relaxation, and exceptional comfort throughout the journey. Spacious seating, contemporary interiors, enhanced personal space, and advanced cabin features created a peaceful environment where travelers could work, enjoy entertainment, or rest comfortably. Every element of the cabin reflected thoughtful design and attention to detail, allowing passengers to experience a refined and enjoyable journey above the clouds. **Gourmet Dining & Personalized Inflight Services** Every onboard moment was enhanced through carefully selected services created to deliver comfort, quality, and passenger satisfaction. Premium cuisine, refreshing beverages, advanced entertainment options, and exclusive travel amenities added a refined touch to the inflight experience. Professional cabin crew members provided attentive and personalized hospitality, ensuring every traveler received thoughtful care while enjoying a welcoming and sophisticated atmosphere throughout the flight. **Comfort-Focused Arrival Assistance & Smooth Destination Transition** The premium experience continued after landing through organized arrival services designed to provide convenience and efficiency. Priority baggage handling, dedicated airport support, and streamlined arrival procedures helped travelers complete the final stage of their journey comfortably and without unnecessary delays. Every arrival service maintained the same high standards of care experienced throughout the trip, allowing passengers to transition smoothly toward their final destination. **Complete Premium Journey Experience & Lasting Travel Impression** From the initial reservation process and customized itinerary planning to exclusive airport privileges, sophisticated cabin surroundings, refined inflight hospitality, and reliable arrival support, business class delivered a complete travel experience built around comfort, elegance, and exceptional service. Every carefully coordinated detail contributed to a journey where convenience, personalization, and premium hospitality remained consistent throughout, creating a lasting impression that extended beyond the destination itself.

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Southwest Airlines - The Southwest Airlines main customer service number is 1 (877) 328-7011TM or 1 888 552 02.51TM. This number is available 24/7 for booking, c

The Southwest Airlines main customer service number is 1 (877) 328-7011TM or 1 888 552 02.51TM. This number is available 24/7 for booking, c

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British Airways

1.8(5 reviews)

0.6 mi

The British Airways main customer service number is 1(877) 370-7520TM or 1.877.370.7520. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **Every Journey Deserves an Extraordinary Beginning** Business class introduced a refreshing approach to flying by transforming travel into an experience defined by comfort, precision, and personalized care. Every phase of the journey was carefully coordinated to help travelers move effortlessly from one stage to the next. Whether embarking on a business mission, a family vacation, or an international adventure, every detail reflected a commitment to making travel feel smooth, enjoyable, and rewarding. **Creating Harmony Throughout the Travel Experience** Premium travel was about more than exclusive benefits--it was about creating harmony between every part of the journey. From organized travel planning and welcoming airport environments to refined onboard experiences and efficient arrival services, each element worked together to deliver consistency and peace of mind. Travelers experienced fewer interruptions and more opportunities to focus on what truly mattered. **A Cabin That Inspires Every Mile** Stepping into the business class cabin revealed an atmosphere where elegance met everyday practicality. Sophisticated interiors, generous personal space, ambient lighting, and carefully designed seating created an environment that encouraged travelers to relax, stay productive, or simply enjoy the changing views outside the window. Every feature was thoughtfully integrated to make every mile as comfortable as the destination itself. **Elevating Service Through Thoughtful Details** The most memorable journeys were often defined by the smallest moments. Business class enriched the inflight experience with carefully prepared cuisine, premium refreshments, exclusive amenities, and engaging entertainment options. Professional cabin crew delivered attentive hospitality with warmth and efficiency, ensuring every traveler enjoyed personalized care that reflected genuine dedication to exceptional service. **Effortless Travel Beyond the Flight** The premium experience continued long after landing through coordinated arrival support and well-organized airport services. Smooth baggage collection, efficient passenger assistance, and seamless airport transitions allowed travelers to complete their journey with the same confidence they experienced from departure. Every stage remained connected through a shared commitment to convenience, reliability, and comfort. **Where Every Flight Becomes Part of the Story** Business class represented more than a premium cabin--it became an essential part of every travel story. By combining intelligent travel solutions, refined surroundings, personalized hospitality, and consistent excellence, it transformed ordinary flights into memorable experiences. Every journey became more than a route between destinations; it became a collection of meaningful moments that inspired travelers to look forward to every adventure yet to come.

The customer service is abhorrent! The lack of concern follow up or follow through on their behalf…read moreis maddening! We flew to Portugal in May they lost our luggage, I had NOTHING for 5 days of our 6 day trip. We were not in Lisbon there was no Walmart type shops to buy things so I was forced to stay stuck in my room with no clothes or proper shoes because I'd worn comfy slides for the flight. Our trip was ruined and now I'm being told to send more info before they close my case but the emails don't specify what more info they need. When I reached out through chat on their site I was in the queue for fours hours before I got a person who told me there was nothing they could do it had to be done through their customer service department and gave me the customer service email address that I already have. I waited in line two hrs after landing to start this claim. Also I'd left a bag on the plane but remembered before we reached the terminal. I asked the bus driver if I could ride back or what to do he pretended to speak no English he put his hand in my face and by the time I could tell the agent at the counter (who actually was amazing thank you Pedro) he called the the crew for that gate they found nothing because the cleaning crew had already boarded and of course turned nothing in. That was $250 gone. I can't put into words how terrible my experience was and has been since. I WILL NEVER FLY WITH THEM AGAIN. LONDON HEATHROW BRITISH AIRWAYS IS THE WORST!!

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Spirit Airlines

1.5(492 reviews)

0.0 mi

Mboye was the kindest, most helpful person that we interacted with all day during a VERY stressful…read morehotel day. We are en route to a charity medical relief trip, and if not for her patience and accommodation, we wouldn't be going. Ripple effects are real and she for sure changed lives just by being there.

Flight ATL to LAS, plane was half empty…read more Pushed back a few minutes early and got in the air. I know exactly what to expect when flying Spirit and expect nothing more. As long as I get to my destination safely and on time, I am good!

Photos

Feeling like pissed off to a point of losing it? Then l recommend flying this airline.

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Ethiopian Airlines

3.2(11 reviews)

0.1 mi

I reached out to this business at 18556689025 for assistance. The call was answered in a timely…read moremanner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I needed assistance and decided to call this business at 18556689025. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

JetBlue

1.8(30 reviews)

0.0 mi

I used Jet Blue for the first time from Hartsfield Jackson in Atlanta. I was really impressed. I…read morechecked in on the app but when I got to the airport I asked for a wheelchair because I have bad knees. I boarded the plane before other passengers because I'm slow. That was a nice touch. The plane itself was nice and clean and I have to say comfortable and I'm a large size person. There was WiFi on the plane and the option to watch tv or a movie. I watched a documentary about Aretha Franklin. The flight attendant advised passengers in my section that another passenger had an allergy to shell nuts. They advised they would not be providing nuts as a snack and asked if anyone was currently eating any at the time. The passenger seated by the window on my row was already eating a bag of nuts so she alerted them and the flight attendant changed her seat. That meant we could stretch out with no middle seat person. That was awesome since the flight was full. I was impressed with how friendly the staff was on that flight. Also they give a snack that is a full regular size bag. Not a tiny joke of a snack. Our landing at JFK had to be one of the smoothest ever. I have zero complaints about JetBlue and look forward to booking with them again in the future.

I am extremely disappointed with JetBlue's service. Our tickets were canceled twice, causing…read moreunnecessary stress and confusion for my entire family. On top of that, after the second cancellation, JetBlue separated our family onto two different flights instead of keeping us together. Traveling with family should not be this difficult, and the lack of coordination and customer support made the situation even worse. We planned this trip carefully, and these repeated cancellations completely disrupted our travel plans. This experience was frustrating, inconvenient, and unacceptable. I expected much better organization and customer care. Unfortunately, this situation has seriously affected my trust in JetBlue, and I will reconsider flying with them in the future.nuestra experiencia con decepcionante. La aerolínea canceló nuestros boletos dos veces, causando un gran estrés y desorganización en nuestro viaje familiar. Lo más preocupante fue que nos dejaron en vuelos separados de nuestros hijos, algo totalmente inaceptable para cualquier familia que viaja junta. A pesar de múltiples intentos de comunicarnos con el servicio al cliente, no hemos recibido respuestas claras ni soluciones. La falta de responsabilidad, comunicación y consideración hacia los pasajeros --especialmente familias con niños-- demuestra un servicio muy deficiente. Esperábamos más profesionalismo y apoyo en una situación creada por la misma aerolínea. No recomendamos viajar con JetBlue hasta que mejoren su atención al cliente y manejo de cancelaciones.

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United Airlines

1.9(106 reviews)

1.0 mi

United here does a great job always amazed at how professional people are. How welcoming they are…read morehere in Atlanta things work really well everybody seems to be well organized not scattered focus on customers. Love United love the United experience here in Atlanta..

I'm extremely disappointed with United Airlines. After…read morepurchasing first-class tickets for my family, I was told at the gate that first class had been oversold and that I was being downgraded to economy. When I asked how that was even possible, I was repeatedly told that "the computer selected me." I don't buy that explanation. It felt like I was singled out because of my Eastern European last name. Then, after I challenged the decision at the gate, another passenger--an African American woman--was suddenly chosen to be downgraded instead. The whole situation was handled terribly. I've been a loyal United customer for years. I have elite status and consistently keep around 250,000 miles in my account. This is not how you treat your loyal customers. Shame on you, United Airlines.

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United flight UA 626 ATL to ORD. Inside a B737-800/900. Gate T18 at Hartsfield-Jackson International Airport. View from Seat 30A.

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United flight UA 626 ATL to ORD. Inside a B737-800/900. Gate T18 at Hartsfield-Jackson International Airport. View from Seat 30A.

Alaska Airlines

2.5(20 reviews)

0.0 mi

Dates: June 30 - July 8, 2026 BOOKING Code: NWZQMY…read more THE GOOD I purchased a RT trip fare. I travel by wheelchair because of a mishap occurring over 15 years ago, when I was knocked down onto the floor at an airport by a rushing traveler. When, "Going", (flight to Seattle) my pillow and blanket pack did not make it onto the plane. I was unaware that it was not with me until I had boarded and was unable to locate the items. The packing cube generally stays attached to my carry-on luggage. I was very concerned because I recently had neck surgery and I'm also challenged with intense and wide-spread arthritis. The planes, generally, are kept VERY cold during flights. I voiced my concern to one of the crew members and all tried, in vain, to locate the items. They were wonderful! The air was kept moderate the entire trip and a neck pillow was fashioned out of paper towels and plastic. It worked and I had a very restful and comfortable flight and to my knowledge, there were no complaints concerning the plane's less than frigid air. Thank you! THE BAD I paid for an upgrade, twice, once when I purchased my RT fare and again for my return trip, to have more sitting space and not to be required to walk far to deplane. I have an artificial right hip and severe arthritis in my back and both leg joints, especially knees and left hip. My seatmates were two men. (Full flight, no seats available) The middle seat was occupied by a 6'4, @280 lb gentleman who had no extra space and basically took what little I had sitting in the window seat, "8F". He was just as uncomfortable as I. The man, in front, let back his seat and again the middle seat passenger's knees were cramped with no movement allowed at all. I had lost my pillow and blanket on my initial flight. My daughter bought me a replacement pillow. I just needed a blanket. I tried to grab a blanket when boarding the plane from 1st class, I was told they were ONLY for first class passengers. I tried to explain my circumstances and was quickly shut down and asked to proceed to my seat. Different plane, different crew, different attitudes. When I tell you I suffered, let me tell you, I SUFFERED! The plane was freezing! My seat had no back support and no butt support. The bottom foam padding had separated and was lumpy. It provided no support for my aging and arthritic hip whatsoever. My feet and ankles swelled and my back and hip were in excruciating pain thereby rendering me unable to stand when it was time to deplane. In order to deplane, 2 service people assisted me in order for me stand out of my seat and then to hobble off the plane into a wheelchair. I did not get to enjoy my family that I visited. My activities were limited. The pain in my joints stayed with me the entire stay. I am on a fixed income. Airline tickets are currently extremely high cost expenditures. It will take 6 months to pay off, with interest, the cost of the ticket. My recommendations to ALASKA AIRLINES: 1. Do not count pillows, extra seat cushions and blankets as "extra" baggage. Most seniors need them for medical reasons, not just for comfort. 2. Invest in ergonomic seating for your passengers. We all deserve to be comfortable though you have us packed in like sardines in a can. 3. Train ALL crew to extend quality customer care.

Do not use this airline. We are sitting waiting for our bags at 1pm EST and all of the bags are on…read moredifferent concourses making it impossible to get them. This had my exhausted children grumpy and of course none of the restaurants in ATL Airport. I was using the wheelchair aces and an angry Karen didn't even check for my wheelchair we had to ask the pilot for help an absolute nightmare

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9/8/24

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9/8/24

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46 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Axel S.

1 month ago

I am extremely disappointed with Frontier Airlines and the way they handled our recent trip from Atlanta (ATL) to Miami (MIA). Our original flight was scheduled to depart at 10:00 AM. Early that morning, Frontier sent us a text message stating that the flight would be departing earlier than scheduled, around 8:00 AM. While inconvenient, we adjusted our plans and arrived at the airport much earlier than necessary. After arriving at the airport, Frontier then informed us that the flight was actually delayed back to its original departure time. As a result, we spent several unnecessary hours waiting at the airport due to Frontier's poor communication and constantly changing information. The confusion continued throughout the day. We initially went to the assigned gate (E40), where Frontier staff told us there was another flight occupying the gate and instructed us to return later. After leaving to get food and coming back, we were told the departure gate had changed to E9, on the opposite side of the airport. We walked across the airport only to discover that a completely different airline was using that gate. We then checked the departure boards and learned that our flight had been delayed yet again, this time until midnight. Because of the extensive delays, we paid for airport lounge access and waited several more hours. Around 11:30 PM, after an entire day of delays, gate changes, misinformation, and waiting, we were finally informed that the flight had been canceled. The way Frontier handled the cancellation was unacceptable. We were not offered hotel accommodations, meal vouchers, transportation assistance, or any meaningful support. The next available Frontier flight was not until two days later, arriving late at night, which was completely impractical for our travel needs. To make matters worse, Frontier only offered a refund of approximately $375 for four tickets, which was barely the cost of a single one-way ticket on another airline. We had no choice but to purchase replacement tickets with another carrier at several times the original cost just to continue our trip. We were also given conflicting explanations about the reason for the delays and cancellation. Initially, Frontier claimed the issue was related to Miami air traffic control. Later, Frontier personnel indicated that the actual issue involved a crew-related problem. The lack of transparency and inconsistent information only added to an already frustrating experience. This was one of the worst airline experiences I have ever had. Frontier's poor communication, constant gate changes, repeated delays, cancellation, lack of customer support, and failure to provide basic accommodations left my family stranded and forced us to spend significantly more money than planned. I would strongly encourage Frontier to improve its customer service practices and take responsibility when operational issues disrupt passengers' travel plans. Based on this experience, I would not choose to fly Frontier again and would not recommend the airline to others. read more

Archil G.

4 months ago

Avoid at all costs! They will turn your flight into a nightmare and won't care! Marginally cheaper fares are not worth it! Our family recently traveled from LaGuardia Airport to Denver via Dallas with Frontier Airlines. A 4-hour delay caused us to miss our connection. At LaGuardia, we proactively asked Frontier staff about rebooking options and were explicitly told that Dallas staff would assist us. This information was incorrect. Upon arrival in Dallas, we were informed that we should have been rebooked before departure. As a result, we were stranded in the airport for 13 hours with our 11-year-old child. Frontier provided no hotel, no food, and no meaningful assistance. We were forced to pay $148.35 out-of-pocket for a hotel Frontier staff in Dallas were dismissive, unprofessional, and at times appeared to avoid accountability by trying to hide their company badges. The situation worsened when we were required to pay $297.00 for carry-on baggage at the gate--despite being clearly told in New York that these fees would be waived. Boarding passes were withheld until payment was made. We also encountered significant difficulty attempting to file a complaint. We were denied a clear written contact method and told we might not receive a response. Ultimately, the only way to receive any reply was by filing a complaint through the United States Department of Transportation, and even then, the response by Frontier was completely useless and unhelpful. The core issue is that Frontier failed to provide accurate information at the point where it mattered most. We specifically asked about our connection and were not informed that no onward flights would be available for 13 hours. Had we been properly advised, we would have made different arrangements. One employee in Dallas even acknowledged that the situation had been mishandled and that we should not have been allowed to board in LaGuardia under those circumstances. This entire situation--especially being stranded overnight with a child--was completely preventable. read more

Mery Stephen M.

4 months ago

Call $++1 (866)-645-02.O8™® or *++1(8 88)- 329 -O4.O3™®, the main 24/7 **customer service** phone number for **Frontier Airlines **. This (toll-free) line, open 24 hours, connects you ... ***A Smooth and Stress-Free Flight Experience from Start to Finish*** Planning this trip was refreshingly simple and efficient. The booking process was quick, user-friendly, and easy to navigate, allowing me to select flights and confirm my reservation without any confusion. All essential travel details were clearly displayed, making preparation feel organized and stress-free. The instant confirmation provided immediate peace of mind and set a positive tone for the journey. ***Efficient and Well-Organized Airport Experience*** The smooth experience continued at the airport. Check-in was fast and hassle-free, with minimal waiting time. The terminal was well-organized, making it easy to move through security and reach the gate comfortably. Staff members were professional, courteous, and always ready to help, which made the entire process feel seamless. Boarding was punctual and well-coordinated, ensuring a relaxed and stress-free departure. *** Comfortable Cabin and Relaxing Atmosphere*** Once onboard, the aircraft cabin was clean, modern, and inviting. The seating provided good comfort, making it easy to relax throughout the flight. The peaceful and calm environment added to the overall experience, allowing for a pleasant journey. The cabin crew were friendly, attentive, and consistently provided excellent service, ensuring passengers felt well taken care of. ***Reliable, Comfortable, and Enjoyable Journey*** Overall, this was a highly reliable and enjoyable travel experience. From easy booking to smooth boarding and a comfortable flight, everything was handled with professionalism and care. I would confidently recommend this airline to anyone looking for a stress-free and pleasant journey. read more

David G.

5 years ago

Frontier Phone Number +1-808--444-46.49** I use Frontier constantly, and the staff you meet face to face is superb. in any case, whenever you book something and are compelled to manage a human, in the russian roulette universe of phone client support? its like the scourge of being in this nation. THEY never talk great english. My continuous booking was climbed to at first class with the objective that we could sit together. the announcement given to me? was for single flights exactly when I was holding for two. the hard and fast worth she gave me was misconceived, and I ended up skipping minds my record due to the worth she misquoted me. I expected to have her repetitive what she was expressing around numerous occasions, and solicitation that her conversation all the more moderate. I in spite of everything didn't get her. Exactly when your charging someone for two tickets, you should give the full scale cost for the two tickets since both of them are being charged together. seeing two separate charges for a comparative ticket? was misdirecting. Pick up the pace constrained offers level 40% off call +1-808--444-46.49** /Frontier Reservation Number. Beginning now and into the not so distant when I have to call you, I will demand someone who conveys in english. until I get someone who does. its perplexing. to think I held up over 20 minutes to book that flight/update, the to see this two days afterward was particularly beguiling. I endeavored to book this on the web and it didn't work. I got it done to get this managed, and basically need to rehash that you need to give the entire total to someone when they are using a card. Total for the two flights that I booked. State Huge Expresses gratitude toward Frontier Customer Service +1-808--444-46.49**. read more

Jack S.

6 years ago

We're enormous aficionados of Frontier, so normally we were energized that our flight home from LHR to SFO we booked through +1-855-9483-665 was really a Frontier work flight (however needed to check in through Delta's site, and so on). The lady who helped us at LHR handle in our packs was really working the Frontier work area. I simply don't care for the entryway set up at LHR, however I don't believe that is their deficiency. There on the off chance that you need to utilize the bathroom, you should be certain you go before they check your ticket at the door for you to hold up in the sitting area. At that point the bathroom took a couple of moments to stroll to. I didn't have the foggiest idea about this from the start and she filtered me in then let me know and afterward "disboarded me" to utilize the restroom. This was the main carrier I've taken that gave us a container of water while we were strolling down to the plane. They worked admirably of taking care of us on the plane as well and were benevolent. Legroom was alright and the washrooms appeared to be a little cleaner than others I've taken. At the point when I called about possibly 14 days before our outing, I can't exactly recall, yet I called asking something, and they said that they didn't have a portion of the data, or whatnot, however that we were affirmed, and so forth. I feel this may have been because of us flying various transporters or whatnot, however everything was fine. We didn't encounter any hiccups with them on the flight or previously and we got to SFO somewhat sooner than the normal appearance time. All things considered, I am satisfied with Frontier and energetically prescribe them for your movements to/from the UK. Best global flight experience I've had up until now. read more

Ikia D.

1 year ago

On May 17, 2025, at approximately 1:45 PM, my fiancé Ikia and I had a frustrating and disappointing experience at the front desk while preparing to board Frontier Airlines Flight F9 2634. We were met with unhelpful and inaccurate service from two customer service agents, Ms. Katelyn and Alexis. When we asked if we could be accommodated with seats together, since our original booking had us sitting separately, we were incorrectly informed that we had not paid for seats and, even more concerning, that we did not have seats on the plane at all. This response was both confusing and distressing, as we had valid tickets and expected at least a baseline level of clarity and professionalism. It was only after we requested to speak with a supervisor that the situation began to improve. Thankfully, Mr. Jaylen stepped in and handled the matter with professionalism and care. While we were ultimately still seated apart, he confirmed that we did indeed have seats on the flight and ensured we could travel home as scheduled. We're very thankful for his calm demeanor and solution oriented approach, which stood in stark contrast to the dismissive and inaccurate service we initially received. Frontier Airlines must address the training and oversight of its ground staff, particularly agents like Katelyn and Alexis. Providing passengers with false information and failing to show basic respect or courtesy is unacceptable. While we appreciate the support we eventually received from Mr. Jaylen, this incident highlights the need for better training and accountability in customer service to ensure other travelers don't experience similar issues in the future. read more

Susan Sarandon Susan Sarandon S.

2 months ago

*Call main assistance (Toll Free) phone number is +1(8 55)|657|66.00 available anytime (day or night). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! read more

Susan Sarandon Susan Sarandon S.

2 months ago

Susan Sarandon Susan Sarandon S.

2 months ago

*Call main assistance (Toll Free) phone number is +1(8 55)|657|66.00 available anytime (day or night). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again read more

Susan Sarandon Susan Sarandon S.

2 months ago

Call main assistance (Toll Free) phone number is 1(8 55)|657|66.00 available anytime (day or night). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again * read more

Susan Sarandon Susan Sarandon S.

2 months ago

*Call main assistance (Toll Free) phone number is +1(8 55)|657|66.00 available anytime (day or night). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again read more

Emily D.

6 years ago

My continuous booking was climbed to at first class with the objective that we could sit together. the announcement given to me? was for single flights exactly when I was holding for two. the hard and fast worth she gave me was misconceived, and I ended up skipping minds my record due to the worth she misquoted me. I expected to have her repetitive what she was expressing around numerous occasions, and solicitation that her conversation all the more moderate. I in spite of everything didn't get her. Exactly when your charging someone for two tickets, you should give the full scale cost for the two tickets since both of them are being charged together. seeing two separate charges for a comparative ticket? was misdirecting. Pick up the pace constrained offers level 25% off call +1-855_^948^--3661 /Frontier Reservation Number. Beginning now and into the not so distant when I have to call you, I will demand someone who conveys in english. until I get someone who does. its perplexing. to think I held up over 20 minutes to book that flight/update, the to see this two days afterward was particularly beguiling. I endeavored to book this on the web and it didn't work. I got it done to get this managed, and basically need to rehash that you need to give the entire total to someone when they are using a card. Total for the two flights that I booked. State Huge Expresses gratitude toward Frontier Customer Service +1-855_^948^--3661. read more

Erykah M.

3 months ago

personally excuse my french but whole heartedly FUCK this company . they delayed my flight 3 hours made me miss my connecting flight next flight isn't until 6 something in the damn morning they don't accommodate hotels when it's not your fault their team is behind , their customer service team have god awful listening and comprehension skills I had to explain everything at least 4 times each call . I will never fly with this company again and I fully plan on suing for the panic attack I was about to have and the asthma attack I just about had on the phone with a customer service agent while running across the airport because they decided to move my departing flight that was connected across the damn airport . they say "we notified you" when my phone was still on airplane mode because of me still being in the sky. if I could give a negative star count I def would read more

Jackson D.

4 years ago

Frontier Airlines Customer Service Cancellation Policy 24 Hours, Cancellation Fee It is cool delusion to be an ordinary traveler of Frontier Airlines Cancellation Policy as far as booking a flight ticket online without any problem. In the event that you have booked a flight ticket on the web or disconnected mode, you can drop your trip inside 24 hours of procurement and you are plainly qualified to locate your full discount. What's more, you don't need to pay for the discount too. There is a straightforward cycle to demand for the discount utilizing your oversee booking page without any problem. In any case, on the off chance that you face a blunder and you can't get discount, you may contact client delegates right away. Frontier Airlines Customer Service Cancellation Policy 24 Hours, Cancellation Fee Call +1-805(626)-*6063* read more

Lina M.

6 years ago

I love Frontier Airlines customer service +1-855-948-3661. We had amazing service and a great trip. We had wonderful service from all airline personnel from when we called with questions, booking and the flight attendants. Everyone was wonderful and had the aloha spirit. They seemed to really care about your comfort and happiness. We traveled back and forth from LA to Oahu a number of times for business the last couple of years. We upgraded to their extra comfort seats to give my tall husband extra leg room. They also have movies and tv to make long flights easier. The price is not bad and definitely worth it. They had in flight meals and snacks. They were very tasty and appreciated when running with no time for meals before the flight. I definitely recommend Frontier Airlines and will select them again. read more

Eric M.

6 years ago

Best Frontier Airlines as they handle this Covid circumstance very nicely. I expected to go to Las Vegas this Sunday 3/15 I had a go at calling their booking +1[855]- - [948]- - 3661 and it was around 90minutes standby time, however they likewise have text capacity and email. So I attempted the messaging way and sure enough somebody reacted inside 2 hrs . I exhorted them what will occur in the event that I drop my excursion and the operator on the opposite end clarified everything. I imagined that it was great to get my miles restored, however it will take around 5-7 business days which is anything but an issue. Continuously flew on Frontier Airline to Las Vegas in light of their direct flights and since they dealt with me . I will consistently fly with them and return as a dependable client read more

Gina S.

6 years ago

I love Frontier Airlines customer service +1-855-948-3661. We had amazing service and a great trip. We had wonderful service from all airline personnel , booking and the flight attendants. Everyone was wonderful and had the aloha spirit. They seemed to really care about your comfort and happiness. We traveled back and forth from LA to Oahu a number of times for business the last couple of years. We upgraded to their extra comfort seats to give my tall husband extra leg room. They also have movies and tv to make long flights easier. The price is not bad and definitely worth it. They had in flight meals and snacks. They were very tasty and appreciated when running with no time for meals before the flight. I definitely recommend Frontier Airlines and will select them again. read more

Bibby B.

1 year ago

Book Your Flight Hassle-Free - Call Now! Looking to book your next trip quickly and easily? Whether you're planning a weekend getaway, a business trip, or a family vacation, we've got you covered. Our team is here to help you find the best flight deals and make your booking experience smooth from start to finish. Call Now to Book Your Flight: ********* Call @ ++1 {８８８}- 397-1O33™************** OR ********* Call @+1{８８８}- 37８-754O ™************** Why Book With Us? Fast & Easy Reservations 24/7 Customer Support Exclusive Deals & Discounts Domestic & International Flights Group & Last-Minute Booking Assistance Don't stress over complicated online forms or fluctuating prices. Just pick up the phone and let our experienced travel agents handle the rest. read more

Cassidy M.

134

7 years ago

I will NEVER use Frontier Airlines again. I had flown from Tampa to Chicago last weekend. Today looking at my bank statement they has charged my card for some flight to Denver, and they charged me for a carry on bag which I only had a checked bag and a personal item. When I called the customer service people were not helpful in any aspect and the supervisor couldn't even give me a definitive date as to when I get my refund back or if I'll even get one at all. No one apologized nor offered anything for my inconvenience. Seeing as how I can't place a review on their page I'm posting on here. I would not recommend to anyone to fly through them and I definitely will not be using them anymore. And I would still like my refund read more

Calvin P.

6 years ago

Best Experience ever. Frontier Airlines ( Reservation/Cancellation Team // 1 (855) 948-3661 // ) Great customer service each time I've flown. Planes are new, spacious and clean. Snacks are for sale and the options were great! I joined the $9 fare club to get discounts on flights and baggage. For the most part i really enjoyed flying with Frontier Airlines and I'm SUPER picky about everything and they've met my expectations hands down with their customer service. Gorgeous flight crew The best care Eat good and wake up to a gorgeous angel Yessss the best Business class is awesome. Being taken care by gorgeous woman Awesome flights Excellent Customer Service Team 1 (855) 948-3661. read more

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3.0

(1 review)

The airline is above average, and has a lot of amenities that other carriers do not have, like…read morein-seat entertainment and meal service. We've flown Southwest and Lantam internationally, and SAS is on par or better then Lantam. The only downside is being in the middle of a 4 seat row and not being able to get out to use the restroom or stretch. My wife and I were trapped for 10 hours going to Ireland, unable to move. You must pay for comfort if you do fly with them. On the return trip, we were able to secure seating in the side rows with only 3 seats. The food is very hood and plentiful. The check-in kiosks are not very location friendly and all self aerve, unless you are a higher tiered member.

Korean Air

4.2

(6 reviews)

To tag on to my Eva Air review... you just haven't flown until you fly on an Asian airline…read more The reason, Korean Air gets 5 stars is because of the food. The food was delicious on Eva but Korean Air is on another level. The other big thing(related to food) is that Korean Air served good food(and plenty of it) on my short flight as well as the long flight. The entire check-in process, dropping my bag off, employees... they make it as seamless as possible; Both in the Manila airport as well as the Incheon. Again, like the other Asian airline I traveled on... both Korean Air flights had no shortage of flight attendants ready to assist you with whatever you needed. Also, 3 or 4 outfits for the flight... like an outfit for each meal and sleep time. To be honest, it just makes me giggle a little. All flights also supplied pillows, blankets, and headphones(for in-flight entertainment). I'd still suggest taking your own pillow(if you need it). I was super excited that the entertainment included Kdramas. There were a few shows in their library that I've been trying to get to for a while. What better way to pass the time than while you're flying?! The only complaint I had with this airline was one of my flight seats. It was one of those weirdly angled seats so it was mostly my fault for picking that seat for a long flight. But... it definitely did a number on making my tailbone hurt. I was ready to get off that plane when it landed!

When we were stuck in the Seoul airport, with our flight to Hong Kong being canceled, an employee…read moreof South Korean Air bent over backwards to help us get a flight, and have our luggage transferred to that flight. We owe her big time! Plus the flights were great, we had free wine and a meal on each flight. The meals were not bad, either! I would fly with them again in a heartbeat!

Signature Flight Support

3.0

(7 reviews)

#Yelp #Yelp365 25 - This location has many Net Jets plane coming in and out. The fuel prices are…read moremarked up, and it is much cheaper if you do the self service just across the way at KPDK. They have HERTZ car rental, along with shuttles to the local area. The concierge is knowledgeable about the area and getting you there. The support staff, getting you off the ground quickly, or to your car is also really friendly. They have warm cookies in the lobby most the time. Signature makes it easy with their network to arrive, borrow the crew car and grab a bite in cities across the US.

I was there yesterday. Besides having high fuel prices there was a $46 overnight fee. Even though…read moreI filled out a report the day before requesting fuel it wasn't done when I arrived. I had to asked 2 times to get the plane fueled up. Won't go back

Hartsfield-Jackson Atlanta International Airport

3.3

(5k reviews)

Maynard H. Jackson International Terminal

3.7

(83 reviews)

Passed through on a connection to see the advertisement that featured my sister, Dr. Liz. I like…read morethe international terminal for its convenient security lines, upscale shopping and quick dining options.

One of my favorite places to be because I know it leads to another destination!! This may be the…read morebusiest airport in the world but it's pretty sufficient. One thing I don't like it the hours for pre-check. It should be open the same time the regular line is.

GOGO JETS - Atlanta

5.0

(1 review)

I love the excellent customer service and attention to your trip details most definitely will use…read moreagain.

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