1. United Airlines

    1. United Airlines

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    Atlanta, GA

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    United Airlines

    1.9 (106 reviews)
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    Trash on my seat while boarding. Come on now.,.,,

    Trash airline. Plane is dirty. Flight attendants rude. No internet. No entertainment. Zero service. Filthy plane. Oh, and the entire side of my flight has broken call buttons. Seriously, get it together. I'm not fussy, but this flight is straight out of Spirit airlines circa 1994 Fly Delta or Jet Blue

    Flight cancelled so many times, given so many excuses! Now stuck at the airport till 10am

    Absolutely worst airline! Postponed flights, apparently they forgot to bring a flight attendant! So over 50 people are stuck here

    Except there's no screening because the WiFi is no bueno!
    Danny B.

    I don't really give two star reviews. If I've truly had a poor experience with a business it's usually bad enough that I will put them down for one star. But I'd say in this case the two star rating is on point. It's not an absolutely terrible experience to fly with United compared to other airlines but it's far from awesome. For example, I get on planes knowing full well to expect a lower quality of food than a good restaurant might provide, but I've generally been disappointed with the food even by industry standards. Case in point: My tea was not hot or even really warm on my short flight to Chicago. The time before that, when I was headed from Atlanta to California, the breakfast choices were the type of food: pancakes and eggs that need to be fresh. The entrees were noticeably stale! The other piece that's annoying is that they offer in-flight entertainment from your mobile device, but my experience has been that the signal was barely strong enough to stream music, not strong enough to even initiate the movies or tv shows offered. So basically, you'll just be sitting there for the duration of your flight. I really want to give United a three star review but they just don't make it to average in my opinion. Yes I'll probably fly with them at some point again but I definitely won't go out of my way to choose them, because in my opinion, basically all they do is get ya there haha

    Rush??? Took 5 days to get to me plus a lot and f items were stolen from this bag!

    Absolutely the worst airlines out there!! I purchased an economy seat.....when I checked in at the kiosks there was an agent there who offered to help, then she charged me for a small carry on $35. Had she not been there I could have gone about my business checked and carried my small bag on without anyone knowing....that being said if you fly any economy seat on United you are not allowed a carry on. Stay far away from this airline! NEVER again!!!

    Neal E.

    Checked in at the United Airlines ticket counter at Hartsfield-Jackson Atlanta International Airport. I had already checked into my flight using the United app on my iPhone, but I needed to drop off my bag. There was no one in front of me in the Premier line, used the kiosk to enter my information and the United agent immediately checked my ID, tagged my bag, and I was done! At the Gate Area (Gate T14), we walked up just as boarding was starting. Was in Group 1, boarding was as orderly as it could be, considering many travelers are inconsiderate and clueless. Good job United.

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    Alway delayed by a minimum off 1hr . The Wi-Fi is never available. I recommend spend a little more for far superior services

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    One of the best airlines the seats was comfortable and spacious overall it was a very good experience for us.

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    Page 1 of 3

    Ask the Community - United Airlines

    Review Highlights - United Airlines

    I've usually flown into and out of Concourse T, Gates T14 and T15, for my west coast trips.

    Mentioned in 3 reviews

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    Delta Air Lines - Sitting inside the upstairs loft at the Delta Sky Club in Concourse F at Hartsfield-Jackson Atlanta International Airport (ATL).

    Delta Air Lines

    2.2(904 reviews)
    0.7 mi

    Flying out of Atlanta back to LAX, my wife and I had the opportunity to fly in Premium Select class…read moreon an Airbus A350-900. It was worth remembering (documenting). By maintaining Delta Platinum Medallion level, I'm able to purchase a Main seat (not Basic) for me and a companion, and almost immediately upgrade to Comfort+, if they are available. That's been my M.O. for most flights, sometimes (very rare these days) being upgraded to F.C. the day of. So when I got a notification 2 days before our flight to LAX, that we had been upgraded to Premium Select, I was excited, mainly because it was something new (knowing that Premium Select is different than first class). We also got to pre-order our dinner for the 4 hour flight, right on the app. Premium Select was tied to boarding group 2, and had 40 seats. The A350-900 has Delta One lie-flat seating (1-2-1 configuration with total of 32), so after that group 1 boarded, it was our turn. Premium Select is configured in a 2-4-2 configuration, meaning that a Delta One seat is about twice as wide as a Premium Select. Main economy is configured as 3-3-3, so that missing seat's width is distributed across 8 seats: the width is pretty much the same as an economy seat. Where it is quite a bit better is the pitch (the space between you and the seat in front of you) and the existence of manual built-in adjustable leg rests and foot rests. It made a big difference for me, being able to elevate my legs and feet. There are three buttons to control it (with the 3rd button controlling the recline). One negative is that the space in front of you to store a small personal item, is a lot smaller (shallower) than a typical seat. My wife had to put her duffel bag up on top because it wouldn't fit. Other added feature included the aforementioned dinner (similar to what one would get served on a first class seat), noise canceling headphones, bottled water, pillows and blankets for comfort, and a Tumi amenity kit. The seatback screen seemed bigger as well, though there were continuing problems with the playback of movies throughout the trip, with inconsistent sound (a lot of static) from the headphones. Wifi worked fine, so used that instead. This flight had a total of 10 flight attendants to take care of the 300 plus passengers, and they were friendly and attentive. Because of a problem with the flight attendants not arriving on time to the gate, we were delayed 1 hour. But nobody seemed to be in a hurry (LA seemed to be the final destination for most), and the flight ended up being very pleasant. Our checked bags did come, though to the wrong marked carousel. But it was nice to be home, taking a Lyft back to Long Beach.

    Here we are - coming & going again Flying high…read moreInto the wind Where will it take us Where will we go Does anyone know Our ticket says CLE And today It's just me So here we come To the city on the lake And Rock'n Roll Hall of Fame This airbus aisle is plenty Compared to the CRJ Dare I too complain The seat spaces Keep getting smaller The in between space too Oh well I made it this far Sitting so close to "you" Main thing is we're safe And make it all on time So now, I'll cut the whine

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    Delta Air Lines - Baggage claim carousel 1 in Hartsfield-Jackson Atlanta International Airport domestic terminal South. Delta Air Lines.

    Baggage claim carousel 1 in Hartsfield-Jackson Atlanta International Airport domestic terminal South. Delta Air Lines.

    Delta Air Lines - Delta Air Lines Flight DL 675 on September 12, 2024. Atlanta (ATL) to Portland (PDX). View from Seat 14B on a Boeing B737-900ER.

    Delta Air Lines Flight DL 675 on September 12, 2024. Atlanta (ATL) to Portland (PDX). View from Seat 14B on a Boeing B737-900ER.

    Delta Air Lines - View from Seat 23E on Delta Air Lines Flight DL1869. ATL Atlanta, Georgia to PLS Providenciales, Turks and Caicos. Boeing B737-900ER.

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    View from Seat 23E on Delta Air Lines Flight DL1869. ATL Atlanta, Georgia to PLS Providenciales, Turks and Caicos. Boeing B737-900ER.

    Copa Airlines - For urgent direct support with 'Copa Airlines representative', call 1 877 906 7691™ and reach 'Customer Service directly' at any time. This

    Copa Airlines

    4.4(29 reviews)
    0.3 mi

    The Copa Air Lines main customer service number is **+1888 551 O145™ or +1888 551 0145*. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **Convenient Reservation Process & Personalized Travel Planning** The journey began with a reservation process that was straightforward, organized, and designed to simplify every stage of travel preparation. Business class features, including premium seating, flexible fare options, and priority airport services, were presented in a clear and user-friendly format, allowing travelers to compare available benefits before confirming their booking. Flight schedules, passenger details, and seating preferences were completed efficiently, while instant confirmation provided a detailed itinerary with every essential travel arrangement in one place. **Priority Airport Services & Comfortable Departure Experience** Business class enhanced the airport experience through dedicated services that made departure more comfortable and efficient. Priority check-in counters helped passengers complete airport formalities without unnecessary delays, while fast-track security access reduced waiting times throughout the terminal. Lounge access created a peaceful setting where travelers could enjoy refreshments, catch up on work, or simply relax before boarding. Priority boarding ensured an organized start to the flight by allowing passengers to settle into the cabin with ease. **Premium Cabin Comfort & Personalized Inflight Hospitality** The onboard experience reflected the premium standards expected from business class travel. Spacious seating, generous legroom, and thoughtfully designed personal space created a welcoming atmosphere for both relaxation and productivity. The cabin remained exceptionally clean and well maintained throughout the journey, adding to the overall travel experience. Attentive cabin crew provided personalized assistance, professional hospitality, and prompt service, ensuring passengers felt comfortable and well cared for during the flight. **Thoughtfully Curated Inflight Amenities & Relaxing Travel Environment** Business class offered a variety of carefully selected amenities that enhanced comfort and convenience throughout the flight. Freshly prepared dining, entertainment options, and premium cabin features allowed travelers to enjoy a more personalized onboard experience. Every detail was designed to create a peaceful atmosphere where passengers could relax, remain productive, or simply enjoy uninterrupted travel in complete comfort. **Efficient Arrival Services & Complete Premium Travel Experience** Following landing, efficient arrival services helped complete the journey with the same level of comfort experienced before and during the flight. Priority baggage handling ensured luggage was available promptly, making the final airport process quick and convenient. From the reservation experience and exclusive airport privileges to refined cabin comfort, quality inflight amenities, and attentive service, business class delivered a well-rounded travel experience defined by reliability, convenience, and exceptional hospitality. The journey concluded with arrival services that carried the same premium standard from beginning to end. Priority baggage delivery allowed passengers to retrieve their luggage without unnecessary delays, creating a convenient transition from the airport to their next destination. From efficient reservations and fast-track airport services to refined cabin comfort and attentive onboard hospitality, business class delivered a well-balanced travel experience focused on convenience, reliability, and personalized care. Every detail contributed to a journey that felt seamless, comfortable, and genuinely rewarding.

    The Copa Airlines main customer service number is 1(855) 264-8023TM or 1.888.552.0251. This number…read moreis available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **The Promise of a Journey Well Planned** Business class introduced a more confident way to begin every trip by combining intelligent preparation, flexible travel arrangements, and personalized passenger support. Each stage before departure was carefully coordinated to reduce unnecessary complexity and create a stronger sense of control. Instead of concentrating on travel procedures, passengers could focus on the purpose of their journey and the opportunities waiting ahead, knowing every important detail had been managed with comfort, clarity, and dependable care. **Every Stage Moving in Perfect Sequence** Premium travel connected planning, airport assistance, and boarding through a smooth and carefully organized process. From reviewing itinerary details and completing essential formalities to receiving dedicated support and preparing for takeoff, every transition followed a natural rhythm. Travelers could remain productive, enjoy peaceful surroundings, or simply relax before departure while each service worked together to create an experience defined by efficiency, convenience, and complete confidence. **A Cabin Built Around Possibility** The business class cabin offered a sophisticated environment designed to support every way a passenger might choose to spend the flight. Spacious seating, elegant interiors, carefully balanced lighting, and intuitive personal features created an atmosphere suited to productivity, entertainment, and uninterrupted rest. Whether travelers wished to complete important work, enjoy a favorite program, read quietly, or simply admire the horizon, every element contributed to a sense of privacy, flexibility, and effortless comfort. **Refinement in Every Inflight Detail** The onboard experience was shaped by thoughtful hospitality and careful attention to the moments that mattered most. Expertly prepared cuisine, premium beverages, selected entertainment, and refined travel amenities enhanced the journey without disturbing the peaceful cabin atmosphere. Professional cabin crew delivered personalized assistance with warmth, consistency, and genuine care, ensuring every passenger felt welcomed, appreciated, and fully supported throughout an experience defined by quality and attentiveness. **Landing with Momentum Intact** The premium experience continued naturally after touchdown through coordinated arrival support and dependable airport services. Priority baggage handling, organized passenger assistance, and efficient terminal transitions helped travelers continue their plans without unnecessary interruption. Whether moving toward an important meeting, comfortable accommodation, connecting flight, or new adventure, every stage preserved the same sense of reliability, convenience, and thoughtful organization established before departure. **A New Measure of Exceptional Travel** Business class represented more than additional space or exclusive benefits--it introduced a complete philosophy of traveling with greater comfort, confidence, and purpose. By bringing together intelligent planning, sophisticated surroundings, attentive hospitality, and seamless coordination, every flight became an experience worth remembering. The destination completed the itinerary, while the care, refinement, and meaningful moments created throughout the journey established a higher standard for every adventure still to come.

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    Hartsfield-Jackson Atlanta International Airport - Inside the Delta Sky Club in Atlanta Concourse B on 3/19/2026 around 12:30-1:00 PM EDT.

    Hartsfield-Jackson Atlanta International Airport

    3.3(5k reviews)
    0.7 mi

    Of all the airports I get to airport, I like walking this one the most. Sure, the train will take…read moreyou from terminal to terminal, but if you have the time to spare, I encourage you to walk....there's interactive art exhibits along the way that help pass the time. My favorite is the rainforest one. Sights and sounds are well done. Busy airport? Yes. Long lines? Probably. But come prepared and you'll be fine.

    Hartsfield-Jackson is a stop on nearly every flight (and that is typically Delta) departing…read moreHuntsville Alabama going either east, west, north, or south! You cannot avoid Hartsfield! I can't count the times I've connected at Hartsfield-Jackson - it's been too numerous to count! Interesting to learn the airport is named for former Atlanta mayors William Hartsfield and Maynard Jackson and that it is the world's busiest airport by passenger traffic since 1998 (except 2020 when C-19 affected travel) and that Hartsfield-Jackson served 108.1 million passengers in 2024 - Wow! For me, it's crowded! Everywhere! The trams are packed and are useful! The amenities are okay, if you have the time to a. get to your next gate (after all this airport has 200 gates), and b. if there's room for you to get a seat in a restaurant or bar. Depending on the time of day, I typically get a Jersey Mike's sub, an Auntie Anne's pretzel, or something at a bar like TGI Fridays, PF Changs or Phillips Seafood. And a bottle of water from one of the news stores. I've never had a bad experience at Hartsfield-Jackson and all the staff have been helpful, friendly and professional. The lack of a fifth star is due to the extremely crowded nature of this airport, each and every time I have been on travel through Atlanta!

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    Hartsfield-Jackson Atlanta International Airport - Saturday 11.08.25; Hartsfield-Jackson Atlanta International Airport (ATL)
 6000 N Terminal Pkwy (at Airport Loop Rd)
 Atlanta, GA 30320

    Saturday 11.08.25; Hartsfield-Jackson Atlanta International Airport (ATL) 6000 N Terminal Pkwy (at Airport Loop Rd) Atlanta, GA 30320

    Hartsfield-Jackson Atlanta International Airport - Boeing 767 headed to Munich!

    Boeing 767 headed to Munich!

    Hartsfield-Jackson Atlanta International Airport - Terminal T

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    Terminal T

    Southwest Airlines

    Southwest Airlines

    2.1(798 reviews)
    0.9 mi

    The Southwest Airlines main customer service number is *+1 866 346 5014 or +1 (844) 239.0422*. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. The Promise of Travel Perfectly Orchestrated Business class introduced a more distinguished way to experience air travel by bringing comfort, precision, and personalized care into every stage of the journey. From the earliest travel arrangements to the final destination, each service was thoughtfully coordinated to create confidence and eliminate unnecessary complexity. Whether passengers were traveling for ambitious professional goals, meaningful celebrations, or unforgettable escapes, every departure became the beginning of an experience shaped by refinement, purpose, and exceptional attention. #. Every Detail Moving in Effortless Harmony Premium travel reached its highest value when planning, airport services, and passenger support worked together as one seamless experience. Flexible arrangements, organized itinerary assistance, refined departure facilities, and efficient boarding procedures allowed travelers to move forward without feeling rushed or overwhelmed. Time before takeoff became an opportunity to complete important work, enjoy peaceful surroundings, or simply anticipate the journey ahead while every transition unfolded with clarity, balance, and remarkable ease. #. A Cabin Created for Life Above the Clouds The business class cabin revealed a sophisticated environment designed around the changing needs of every traveler. Expansive seating, elegant interiors, carefully balanced lighting, and intuitively arranged personal spaces created the freedom to work, unwind, or enjoy entertainment without compromise. Whether preparing for an important engagement, reading in complete tranquility, admiring the horizon, or settling into uninterrupted rest, passengers experienced a private retreat where contemporary design and effortless comfort existed in perfect harmony. #. Hospitality That Turns Service into an Art The inflight experience was elevated through thoughtful details delivered with warmth, precision, and genuine consideration. Exquisitely prepared cuisine, premium beverages, carefully selected entertainment, and refined travel amenities added distinction to every hour in the air. Professional cabin crew anticipated passenger needs while respecting individual preferences and personal space. Every interaction felt naturally attentive rather than routine, creating an atmosphere where travelers felt welcomed, appreciated, and completely supported throughout the journey. #. Arrival Designed to Preserve the Momentum The premium experience continued beyond touchdown through coordinated services created to maintain comfort, confidence, and convenience. Priority baggage handling, organized passenger assistance, and efficient airport transitions allowed travelers to continue toward their next plans without unnecessary interruption. Whether heading to an important meeting, refined accommodation, a connecting flight, or a remarkable new destination, every stage preserved the same effortless rhythm and dependable care that had defined the journey from the beginning. #. The Standard That Redefines Every Journey** Business class represented far more than elevated seating or exclusive travel privileges--it introduced a complete philosophy of exceptional air travel. By uniting intelligent preparation, sophisticated surroundings, personalized hospitality, and seamless execution, every flight became an experience of lasting significance. The destination completed the itinerary, but the confidence preserved, the comfort experienced, and the unforgettable moments created along the way established a powerful new standard for every journey still to come.

    **Southwest Airlines** main customer service number is +1 866 346 5014 or +1 844..239..0422 This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. Convenient Reservation Process & Personalized Travel Planning The journey began with a reservation process that was straightforward, organized, and designed to simplify every stage of travel preparation. Business class features, including premium seating, flexible fare options, and priority airport services, were presented in a clear and user-friendly format, allowing travelers to compare available benefits before confirming their booking. Flight schedules, passenger details, and seating preferences were completed efficiently, while instant confirmation provided a detailed itinerary with every essential travel arrangement in one place. #. Priority Airport Services & Comfortable Departure Experience Business class enhanced the airport experience through dedicated services that made departure more comfortable and efficient. Priority check-in counters helped passengers complete airport formalities without unnecessary delays, while fast-track security access reduced waiting times throughout the terminal. Lounge access created a peaceful setting where travelers could enjoy refreshments, catch up on work, or simply relax before boarding. Priority boarding ensured an organized start to the flight by allowing passengers to settle into the cabin with ease. #. Premium Cabin Comfort & Personalized Inflight Hospitality The onboard experience reflected the premium standards expected from business class travel. Spacious seating, generous legroom, and thoughtfully designed personal space created a welcoming atmosphere for both relaxation and productivity. The cabin remained exceptionally clean and well maintained throughout the journey, adding to the overall travel experience. Attentive cabin crew provided personalized assistance, professional hospitality, and prompt service, ensuring passengers felt comfortable and well cared for during the flight. #. Thoughtfully Curated Inflight Amenities & Relaxing Travel Environment Business class offered a variety of carefully selected amenities that enhanced comfort and convenience throughout the flight. Freshly prepared dining, entertainment options, and premium cabin features allowed travelers to enjoy a more personalized onboard experience. Every detail was designed to create a peaceful atmosphere where passengers could relax, remain productive, or simply enjoy uninterrupted travel in complete comfort. #. Efficient Arrival Services & Complete Premium Travel Experience Following landing, efficient arrival services helped complete the journey with the same level of comfort experienced before and during the flight. Priority baggage handling ensured luggage was available promptly, making the final airport process quick and convenient. From the reservation experience and exclusive airport privileges to refined cabin comfort, quality inflight amenities, and attentive service, business class delivered a well-rounded travel experience defined by reliability, convenience, and exceptional hospitality. The journey concluded with arrival services that carried the same premium standard from beginning to end. Priority baggage delivery allowed passengers to retrieve their luggage without unnecessary delays, creating a convenient transition from the airport to their next destination. From efficient reservations and fast-track airport services to refined cabin comfort and attentive onboard hospitality, business class delivered a well-balanced travel experience focused on convenience, reliability, and personalized care. Every detail contributed to a journey that felt seamless, comfortable, and genuinely rewarding.

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    Southwest Airlines - The Southwest Airlines main customer service number is 1 (877) 328-7011TM or 1 888 552 02.51TM. This number is available 24/7 for booking, c

    The Southwest Airlines main customer service number is 1 (877) 328-7011TM or 1 888 552 02.51TM. This number is available 24/7 for booking, c

    Southwest Airlines
    Southwest Airlines

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    British Airways

    British Airways

    1.0(4 reviews)
    0.3 mi

    The customer service is abhorrent! The lack of concern follow up or follow through on their behalf…read moreis maddening! We flew to Portugal in May they lost our luggage, I had NOTHING for 5 days of our 6 day trip. We were not in Lisbon there was no Walmart type shops to buy things so I was forced to stay stuck in my room with no clothes or proper shoes because I'd worn comfy slides for the flight. Our trip was ruined and now I'm being told to send more info before they close my case but the emails don't specify what more info they need. When I reached out through chat on their site I was in the queue for fours hours before I got a person who told me there was nothing they could do it had to be done through their customer service department and gave me the customer service email address that I already have. I waited in line two hrs after landing to start this claim. Also I'd left a bag on the plane but remembered before we reached the terminal. I asked the bus driver if I could ride back or what to do he pretended to speak no English he put his hand in my face and by the time I could tell the agent at the counter (who actually was amazing thank you Pedro) he called the the crew for that gate they found nothing because the cleaning crew had already boarded and of course turned nothing in. That was $250 gone. I can't put into words how terrible my experience was and has been since. I WILL NEVER FLY WITH THEM AGAIN. LONDON HEATHROW BRITISH AIRWAYS IS THE WORST!!

    I had a ticket atlanata- London and got covid. Sent all the info to them . They approved a…read morevoucher. I went to Isreal tge voucher and my $700 ticket was 17 cents. They said I was a no show and they was what tge taxes were worth. What??? I kept sending in documentation and proof of covid and their execituve off ice denied it. After 2 years and hundred of hours on the phone, I gave up.

    Photos
    British Airways

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    JetBlue - Frustration

    JetBlue

    1.8(30 reviews)
    0.9 mi

    I used Jet Blue for the first time from Hartsfield Jackson in Atlanta. I was really impressed. I…read morechecked in on the app but when I got to the airport I asked for a wheelchair because I have bad knees. I boarded the plane before other passengers because I'm slow. That was a nice touch. The plane itself was nice and clean and I have to say comfortable and I'm a large size person. There was WiFi on the plane and the option to watch tv or a movie. I watched a documentary about Aretha Franklin. The flight attendant advised passengers in my section that another passenger had an allergy to shell nuts. They advised they would not be providing nuts as a snack and asked if anyone was currently eating any at the time. The passenger seated by the window on my row was already eating a bag of nuts so she alerted them and the flight attendant changed her seat. That meant we could stretch out with no middle seat person. That was awesome since the flight was full. I was impressed with how friendly the staff was on that flight. Also they give a snack that is a full regular size bag. Not a tiny joke of a snack. Our landing at JFK had to be one of the smoothest ever. I have zero complaints about JetBlue and look forward to booking with them again in the future.

    I am extremely disappointed with JetBlue's service. Our tickets were canceled twice, causing…read moreunnecessary stress and confusion for my entire family. On top of that, after the second cancellation, JetBlue separated our family onto two different flights instead of keeping us together. Traveling with family should not be this difficult, and the lack of coordination and customer support made the situation even worse. We planned this trip carefully, and these repeated cancellations completely disrupted our travel plans. This experience was frustrating, inconvenient, and unacceptable. I expected much better organization and customer care. Unfortunately, this situation has seriously affected my trust in JetBlue, and I will reconsider flying with them in the future.nuestra experiencia con decepcionante. La aerolínea canceló nuestros boletos dos veces, causando un gran estrés y desorganización en nuestro viaje familiar. Lo más preocupante fue que nos dejaron en vuelos separados de nuestros hijos, algo totalmente inaceptable para cualquier familia que viaja junta. A pesar de múltiples intentos de comunicarnos con el servicio al cliente, no hemos recibido respuestas claras ni soluciones. La falta de responsabilidad, comunicación y consideración hacia los pasajeros --especialmente familias con niños-- demuestra un servicio muy deficiente. Esperábamos más profesionalismo y apoyo en una situación creada por la misma aerolínea. No recomendamos viajar con JetBlue hasta que mejoren su atención al cliente y manejo de cancelaciones.

    Photos
    JetBlue
    JetBlue
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    Alaska Airlines - 9/8/24

    Alaska Airlines

    2.5(20 reviews)
    1.0 mi

    Dates: June 30 - July 8, 2026 BOOKING Code: NWZQMY…read more THE GOOD I purchased a RT trip fare. I travel by wheelchair because of a mishap occurring over 15 years ago, when I was knocked down onto the floor at an airport by a rushing traveler. When, "Going", (flight to Seattle) my pillow and blanket pack did not make it onto the plane. I was unaware that it was not with me until I had boarded and was unable to locate the items. The packing cube generally stays attached to my carry-on luggage. I was very concerned because I recently had neck surgery and I'm also challenged with intense and wide-spread arthritis. The planes, generally, are kept VERY cold during flights. I voiced my concern to one of the crew members and all tried, in vain, to locate the items. They were wonderful! The air was kept moderate the entire trip and a neck pillow was fashioned out of paper towels and plastic. It worked and I had a very restful and comfortable flight and to my knowledge, there were no complaints concerning the plane's less than frigid air. Thank you! THE BAD I paid for an upgrade, twice, once when I purchased my RT fare and again for my return trip, to have more sitting space and not to be required to walk far to deplane. I have an artificial right hip and severe arthritis in my back and both leg joints, especially knees and left hip. My seatmates were two men. (Full flight, no seats available) The middle seat was occupied by a 6'4, @280 lb gentleman who had no extra space and basically took what little I had sitting in the window seat, "8F". He was just as uncomfortable as I. The man, in front, let back his seat and again the middle seat passenger's knees were cramped with no movement allowed at all. I had lost my pillow and blanket on my initial flight. My daughter bought me a replacement pillow. I just needed a blanket. I tried to grab a blanket when boarding the plane from 1st class, I was told they were ONLY for first class passengers. I tried to explain my circumstances and was quickly shut down and asked to proceed to my seat. Different plane, different crew, different attitudes. When I tell you I suffered, let me tell you, I SUFFERED! The plane was freezing! My seat had no back support and no butt support. The bottom foam padding had separated and was lumpy. It provided no support for my aging and arthritic hip whatsoever. My feet and ankles swelled and my back and hip were in excruciating pain thereby rendering me unable to stand when it was time to deplane. In order to deplane, 2 service people assisted me in order for me stand out of my seat and then to hobble off the plane into a wheelchair. I did not get to enjoy my family that I visited. My activities were limited. The pain in my joints stayed with me the entire stay. I am on a fixed income. Airline tickets are currently extremely high cost expenditures. It will take 6 months to pay off, with interest, the cost of the ticket. My recommendations to ALASKA AIRLINES: 1. Do not count pillows, extra seat cushions and blankets as "extra" baggage. Most seniors need them for medical reasons, not just for comfort. 2. Invest in ergonomic seating for your passengers. We all deserve to be comfortable though you have us packed in like sardines in a can. 3. Train ALL crew to extend quality customer care.

    Do not use this airline. We are sitting waiting for our bags at 1pm EST and all of the bags are on…read moredifferent concourses making it impossible to get them. This had my exhausted children grumpy and of course none of the restaurants in ATL Airport. I was using the wheelchair aces and an angry Karen didn't even check for my wheelchair we had to ask the pilot for help an absolute nightmare

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    Alaska Airlines - 9/8/24

    9/8/24

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    9/8/24

    Frontier Airlines - Delays

    Frontier Airlines

    1.3(246 reviews)
    1.0 mi

    We flew from San Juan Puerto Rico into Atlanta. We landed and got off the plane. We asked about…read moreour checked baggage as we are connecting to Boston. We were told all set not to worry about it. The connecting flight ironically was the same plane? Refueling? The plane departure was 10:40 On time. We went to the restroom Walked to the concession area came back and was told Gate is closed - you missed it 10:28pm The staffing at the gate were less than helpful Supposedly the woman at our gate Didn't catch her name but was very NON-EMPHATIC of our situation. She claimed she called our names We were a party of 4 6 others also missed this flight!!HOW DID 10 PEOPLE MISS THIS FLIGHT tonight??? The man at the adjoining gate tried to stick up for her and said she called your name I heard her Meanwhile his gate was loading and we heard him giving them Last call boarding in 5 minutes Flight # Ft. Lauderdale 4 minutes please come to gate 3 minutes doors will be closing 2 minutes final call Ft. Lauderdale flight # They made the flight by the way As for me and my family we are sitting on the floor waiting for a 6:00am flight to Boston. If it wasn't for Ella at the ticket counter to assist us I'd probably have some really nasty things to say about this airline. Will I fly Frontier again? Probably not unless I had no other options. One last complaint I ordered a vodka and cranberry stewardess took my card and said $ 15 and pointed to leaving a tip Not only was it dark I couldn't see the tip choices Apparently I gave a $ 2 tip So it cost me $ 17.04 I know should have said no tip But they should at least point to the no tip option!!

    Frontier really said, "What if flying felt like a side quest?"…read more The ticket was $39 and by the end of the trip I somehow owed them custody of my firstborn and $14 to breathe near the emergency exit. The seat didn't recline, didn't cushion, didn't believe in me emotionally... but it WAS technically a seat. Boarding the plane felt like Walmart on Black Friday: Zone 1. Zone 2. Zone 47. People fighting for overhead bin space like it contained the last Xbox on Earth. The pilot came on the speaker sounding exhausted: "Folks, if this plane starts making noises... just mind your business." And the snack prices??? The flight attendant handed me a Pringles can like it was rare contraband: "That'll be $11.50 and a small sacrifice." But listen -- they got me across the country for less than the price of an Uber Eats order, and the plane only shook twice, so honestly? Elite service. Would absolutely fly Frontier again against my better judgment.

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    Frontier Airlines - Pitching the rewards card program.

    Pitching the rewards card program.

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    United Airlines - airlines - Updated July 2026

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