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    Ethiopian Airlines

    4.1 (11 reviews)

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    2 years ago

    Love this airline! Best customer service and nice plains. One of the best airlines to fly anywhere in the world, and still expanding.

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    Ask the Community - Ethiopian Airlines

    How is your airline addressing flights delays and cancellations?

    How is your airline addressing flight delay and cancellations?

    How can I quickly speak to a flight representative?

    How can I quickly speak to a flight representative?

    How do you keep passengers informed about schedule or gate changes?

    How do you keep passengers informed about schedule or gate changes?

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    Delta Air Lines - Sitting inside the upstairs loft at the Delta Sky Club in Concourse F at Hartsfield-Jackson Atlanta International Airport (ATL).

    Delta Air Lines

    2.2(891 reviews)
    0.3 mi

    Delta Air Lines within Hartsfield-Jackson Atlanta International Airport was pretty much my…read moretransition from Tallahassee Florida enroute to Chicago Illinois. During that transition, I really did not get the chance to enjoy the airport itself because once I arrived, I was in search of the airline gate. Post my short layover, the airline gate was easy to find within the terminal thanks to posted signage, as well as the Plane Train for getting me to the concourse quickly! By the time I arrived at concourse F from concourse B, it was time to board the airplane once I arrived at the Delta Air Lines gate. By then, I swear my anxiety level was nearly at its peak because I did not even have a boarding pass at the time, so I was thinking to myself that I might miss my flight back to Chicago. Near the end of the boarding process, the gentleman that was checking travelers in came over and assisted me, which released that anxiety. The last thing I wanted was to miss my flight, or purchase another ticket, which more than likely would have resulted in a later flight back to Chicago. As for the airplane interior, I loved that the seat area had enough space to where I could adjust my body while seated. I had a decent amount of foot space to where my military-style backpack could fit underneath the seat in front of me. And there were also charging outlets within the seat, thankfully because I burned most of my battery checking the Delta Air Lines website for my boarding pass while enroute to the concourse. While onboard the flight, I ended up watching the movie 'Blade', which put a smile on my face after the commute to get to the gate, and potentially missed the flight. And onboard this flight, the Delta Air Lines attendants gave out refreshments, and snacks which are always a plus. In closing, I am still open to choosing and recommending Delta Air Lines to a friend, relative or colleague even after this experience. My rating given is mostly because of me not receiving my seat until near the boarding process was completed, which is something I never want to experience as a traveler who just wants to go home. Anyway, safe travels, and blessings to all that read this review. ~ Keep moving Forward ~ Thomas G

    So the flight officer being ill is not the fault of the airlines but the multiple delays that were…read morenot clearly communicated to those of us waiting was their doing. FYI--comfort plus isn't comfortable at all. Seats don't recline & having a larger lady spill over into my seat forcing me to hang over into my husbands seat so that her body habit-us did not assault me was NOT worth the extra cost. (She worked for the airline we later learned.) First time flying with Delta and my last .

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    Delta Air Lines - Baggage claim carousel 1 in Hartsfield-Jackson Atlanta International Airport domestic terminal South. Delta Air Lines.

    Baggage claim carousel 1 in Hartsfield-Jackson Atlanta International Airport domestic terminal South. Delta Air Lines.

    Delta Air Lines - Delta Air Lines Flight DL 675 on September 12, 2024. Atlanta (ATL) to Portland (PDX). View from Seat 14B on a Boeing B737-900ER.

    Delta Air Lines Flight DL 675 on September 12, 2024. Atlanta (ATL) to Portland (PDX). View from Seat 14B on a Boeing B737-900ER.

    Delta Air Lines - Inside Delta flight DL 1223 IAH Houston to ATL Atlanta. View from Seat 24B (middle). I'm logged into Delta Sync on the seatback screen.

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    Inside Delta flight DL 1223 IAH Houston to ATL Atlanta. View from Seat 24B (middle). I'm logged into Delta Sync on the seatback screen.

    Southwest Airlines

    Southwest Airlines

    1.9(753 reviews)
    0.1 mi

    Although has a Southwest Credit Card we were charged $35.00 for her one piece of luggage. I thought…read morethat flyers with a Southwest Credit Card got one piece of luggage for free.

    This is the main 'Southwest Airlines customer service' (Toll Free) phone number: 1*877*456*2077…read more It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

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    Southwest Airlines - They still are standing down.  No apology or nothing!

    They still are standing down. No apology or nothing!

    Southwest Airlines
    Southwest Airlines - The gate person who refused to help me.

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    The gate person who refused to help me.

    JetBlue - Frustration

    JetBlue

    1.8(30 reviews)
    0.1 mi

    I am extremely disappointed with JetBlue's service. Our tickets were canceled twice, causing…read moreunnecessary stress and confusion for my entire family. On top of that, after the second cancellation, JetBlue separated our family onto two different flights instead of keeping us together. Traveling with family should not be this difficult, and the lack of coordination and customer support made the situation even worse. We planned this trip carefully, and these repeated cancellations completely disrupted our travel plans. This experience was frustrating, inconvenient, and unacceptable. I expected much better organization and customer care. Unfortunately, this situation has seriously affected my trust in JetBlue, and I will reconsider flying with them in the future.nuestra experiencia con decepcionante. La aerolínea canceló nuestros boletos dos veces, causando un gran estrés y desorganización en nuestro viaje familiar. Lo más preocupante fue que nos dejaron en vuelos separados de nuestros hijos, algo totalmente inaceptable para cualquier familia que viaja junta. A pesar de múltiples intentos de comunicarnos con el servicio al cliente, no hemos recibido respuestas claras ni soluciones. La falta de responsabilidad, comunicación y consideración hacia los pasajeros --especialmente familias con niños-- demuestra un servicio muy deficiente. Esperábamos más profesionalismo y apoyo en una situación creada por la misma aerolínea. No recomendamos viajar con JetBlue hasta que mejoren su atención al cliente y manejo de cancelaciones.

    JetBlue routinely lies to its customers, saying there is no overhead baggage room left and forcing…read moreyou to check your carry on. Every time I fly there is room in the back even though they forced me to check my bag. On my flight today, the last six overhead compartments were empty, though they told me "The crew says all luggage bins are full and you will have to check your bags." JetBlue states that you get one carry on, but you do not unless you are in groups A or B. This is a policy of deliberate lying to force you to buy more expensive seats.

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    JetBlue
    JetBlue
    JetBlue - Check in

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    Check in

    Frontier Airlines

    Frontier Airlines

    1.3(231 reviews)
    0.1 mi

    We flew from San Juan Puerto Rico into Atlanta. We landed and got off the plane. We asked about…read moreour checked baggage as we are connecting to Boston. We were told all set not to worry about it. The connecting flight ironically was the same plane? Refueling? The plane departure was 10:40 On time. We went to the restroom Walked to the concession area came back and was told Gate is closed - you missed it 10:28pm The staffing at the gate were less than helpful Supposedly the woman at our gate Didn't catch her name but was very NON-EMPHATIC of our situation. She claimed she called our names We were a party of 4 6 others also missed this flight!!HOW DID 10 PEOPLE MISS THIS FLIGHT tonight??? The man at the adjoining gate tried to stick up for her and said she called your name I heard her Meanwhile his gate was loading and we heard him giving them Last call boarding in 5 minutes Flight # Ft. Lauderdale 4 minutes please come to gate 3 minutes doors will be closing 2 minutes final call Ft. Lauderdale flight # They made the flight by the way As for me and my family we are sitting on the floor waiting for a 6:00am flight to Boston. If it wasn't for Ella at the ticket counter to assist us I'd probably have some really nasty things to say about this airline. Will I fly Frontier again? Probably not unless I had no other options. One last complaint I ordered a vodka and cranberry stewardess took my card and said $ 15 and pointed to leaving a tip Not only was it dark I couldn't see the tip choices Apparently I gave a $ 2 tip So it cost me $ 17.04 I know should have said no tip But they should at least point to the no tip option!!

    Frontier really said, "What if flying felt like a side quest?"…read more The ticket was $39 and by the end of the trip I somehow owed them custody of my firstborn and $14 to breathe near the emergency exit. The seat didn't recline, didn't cushion, didn't believe in me emotionally... but it WAS technically a seat. Boarding the plane felt like Walmart on Black Friday: Zone 1. Zone 2. Zone 47. People fighting for overhead bin space like it contained the last Xbox on Earth. The pilot came on the speaker sounding exhausted: "Folks, if this plane starts making noises... just mind your business." And the snack prices??? The flight attendant handed me a Pringles can like it was rare contraband: "That'll be $11.50 and a small sacrifice." But listen -- they got me across the country for less than the price of an Uber Eats order, and the plane only shook twice, so honestly? Elite service. Would absolutely fly Frontier again against my better judgment.

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    Frontier Airlines - Pitching the rewards card program.

    Pitching the rewards card program.

    Frontier Airlines
    Frontier Airlines

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    Ethiopian Airlines - airlines - Updated June 2026

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