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Frontier Airlines

1.0 (3 reviews)

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2 years ago

I will never fly with this company ever again. I was over charged for my suitcase $250 dollars, that's ridiculous.

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2 years ago

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3 years ago

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United Airlines

United Airlines

1.7(29 reviews)
0.0 mi

I chose United Airlines for work purposes. The bag drop attendant was really friendly. The airline…read moreattendants are just as friendly as Hawaiian. My only issue is that there's no charging stations on the plan. There's no wifi across the sea to Hawaii. Planes are always clean. I feel like I have plenty of room at my seat Please fix the charging stations. I need that

I had an incredibly disappointing experience with United Airlines, specifically with one of their…read morecontractors, Vanessa, who was a poor representative of the company. My wife, toddler, and I arrived at the United Airlines counter at 1:33 PM for our 2:20 PM flight (well within the 45-minute mandatory check-in window). However, there were no United representatives present at the counter when we arrived. A few minutes later, Vanessa showed up wearing her cool shades, casually walked to her computer, and stood there without acknowledging us. When Vanessa finally called us to the counter, she asked why we were there. I explained that we needed to check in our luggage for our flight. Vanessa then informed me that I was "minutes" late, stating United's policy required check-in 45 minutes before departure. When I told her we were at the counter by 1:33 PM, she dismissed this entirely and said it didn't matter whether I was on time or not. She flatly told me my only option was to reschedule and emphasized that she was busy. I asked for her name so I could file a complaint, but she refused to provide it and wasn't wearing a visible name badge. After calling United Airlines, I was informed that employees are required to provide their names but that there was nothing else they could do to resolve the issue over the phone. Eventually, I spoke with the Airport Director, who identified her as Vanessa and mentioned that she had no direct supervisor for the day. In the end, I had to purchase a new ticket with Southwest Airlines, where their customer service (special thanks to Carlos) was excellent and understanding. I couldn't say the same for United's staff--Vanessa's behavior was not only unprofessional but entirely lacking in empathy. Instead of taking my first-class flight home with United, I had to go out of my way to deal with their incompetence and indifference. Vanessa is a poor representation of customer service, and this experience was enough to make me avoid flying United Airlines in the future. If you value good customer service, avoid Vanessa and United Airlines altogether.

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United Airlines
United Airlines - Grab your snacks from Hudson's

Grab your snacks from Hudson's

United Airlines

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Allegiant Air

Allegiant Air

1.1(17 reviews)
0.0 mi

Young employees with very bad customer service. Mostly new. They get new young employees every…read moreyear, who just doesn't care much and want their hours so they get paid.

Check in customer service -10. 1st part of training is how to completely ignore customers in line…read moreand focus on visiting with each other. When they decide to acknowledge and help a customer they are intentionally rude. 2nd part of training is to take out there hate for their job on customers. With snarky answers to customers relevant questions. In Las Vegas, an employee began to lead us to an open window for service, but stopped abruptly to visit with a friend in line leaving us standing there. The blonde lady that was visiting with co-worker since we were in line finally took a breath; I ask if she had time to help us. She begrudgingly turned to us with half open eyes to display total disdain for asking her to help us and spoke very rudely to us while checking us in. She spent a lot of time checking out my partners boarding pass in her iPhone wallet noticing mine was there as well. Then questioned why I only had mine in my iPhone wallet. I told her I only need mine. She asked if I cared mine was in my friends wallet also I replied, " I only need mine". She said, "don't you care?" I repeated I only need mine. She didn't like that. Then she gave me a sticker for my carry-on (which was not given to me in Fresno) I proceeded to place it, then she said, "you didn't listen to me", you peel it this way". She never said that to me. Bitch At boarding You're allowed one carry-on and one personal item. My friend had her backpack and a tiny tiny shoulder strap zipper bag. Boarding wouldn't let her on the plane until she put that tiny zipper bag inside her backpack, then told her to go to the back of the line. What a dick. This is a Fact at Fresno and Las Vegas airports. NEVER AGAIN! I respect myself. Never going to pay for egregious service, at check in and boarding. I hope Allegiant goes bankrupt with their ancient planes, and horrible, horrible employees.

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Allegiant Air - Radiers Nation livery

Radiers Nation livery

Allegiant Air - Waiting for my Allegiant flight back to Vegas 11/29/2020

Waiting for my Allegiant flight back to Vegas 11/29/2020

Allegiant Air - Vegas here we come. 12/26/2020

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Vegas here we come. 12/26/2020

Aeromexico - For urgent direct support with 'Aeromexico Airlines representative', call 1 877 906 7691™ and reach 'Customer Service directly' at any time.

Aeromexico

3.0(7 reviews)
0.0 mi

@#I reached assistance and decided to call this business at +18556574700. The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

The primary 24/7 (toll-free) Aeromexico phone number to talk to a person is ™1 877 906 7691 *™ ,…read morewhich is available 24 hours a day, 7 days a week. This hotline is available 24 hours daily to assist with reservations, flight Changes, group booking, rebooking, Cancellations, refunds and all other Travel enquiries. ## Traveling for an Important Milestone I was flying to another city to attend my university graduation ceremony. Since my family was already there, I was traveling alone and feeling a mixture of excitement and nervousness. During boarding, one of the flight attendants noticed the graduation cap sticking out of my backpack and casually asked if I was heading to a graduation. We chatted for less than a minute before everyone settled into their seats. I honestly didn't think anything more about that conversation. ## A Surprise During the Flight About halfway through the journey, the same crew member walked over while serving refreshments and handed me a small paper napkin folded in half. Inside was a short handwritten message that simply said: "Congratulations on your graduation. Wishing you success in whatever comes next. Enjoy your special day!" It wasn't signed with a name or made into a public announcement. It was just a quiet, thoughtful gesture. I was genuinely surprised because they had taken the time to remember a conversation that had lasted less than a minute. ## A Memory That Stayed with Me The rest of the flight was smooth and comfortable, but that little note stayed in my pocket for the entire weekend. After the ceremony, while unpacking my bag at home, I found it again. Instead of throwing it away, I kept it inside one of my books because it reminded me that kindness often comes from unexpected places. ## Why I'll Remember This Airline Airlines often compete on prices, schedules, and onboard services, but experiences like this are impossible to advertise. The aircraft was clean, the departure was on time, and the service was excellent--but what made this journey unforgettable was the genuine human touch. Years from now, I probably won't remember which seat I was in or what snack was served. I will, however, remember that someone I had never met took thirty seconds to make a stranger's graduation day feel even more special.

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Aeromexico
Aeromexico
Aeromexico

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Corporate Aircraft

Corporate Aircraft

5.0(3 reviews)
1.0 mi

All right, I'm not a jet-setter. I don't travel all over the world on a whim. I didn't even know…read morewhat an FBO was until I read the other reviews here (and maybe Google helped too). But, for the first time last month, I got to fly private. That experience alone warrants 5 stars. When's your flight? 5:00pm? Try to be there at 4:45. Running a few minutes late? No problem, the plane will wait for you. The safety brief went something like this: "So, uh, you've got your seatbelts, pretty standard, just make sure they're on for takeoff and landing ...hey, does anyone want some snacks or soda? They're up here in the drawer." Now THAT'S service. Long live the proletariat, but man...this ish is legit.

I had a disappointing experience at another field FBO so I wanted to try Corporate. This is the…read morekind of FBO I've expected to see at this airport. I agree with the comment below that it is in the Northwest corner by B12, it's off the beaten path but worth the stay. Excellent, modern, clean facility, reasonable prices, friendly and helpful staff. Pilot lounge was top notch. I just wish AirNav had the ability to post pictures. Called in about 10 minutes out and advised of our intentions. Off of the taxiway we were greeted by line service, shut down, walked in a crew car was waiting for us. After getting lunch and getting lost on our drive back the aircraft was fueled, lined up with other aircraft and it was a few minutes before we were ready for departure. I'll be back again this place was great

Frontier Airlines - airlines - Updated July 2026

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