Location: Fresno Airport Date: June 27, 2026…read more Service: Travel Recently went to the Fresno airport to depart on a trip. I was able to find two parking spots for disabled parking available on the first floor as the signs display stated. After I park my car and took my bags out to suitcase I was able to check in. PreCheck went through pretty quick and awesome and I was able to get to my gate and time before departure. There will be a second part of this since I have the return back to the airport shortly. Happy travels everyone.

I am here at least once a month picking up and dropping off my boyfriend. The airport is always…read moreclean, has plenty of service desks available, usually isn't too crowded, they have shaded spaces outdoors to sit and it is newly renovated. We love grabbing a delicious salmon bagel and a drink from inside and appreciate all the local things to do info around. The sequoias make a great addition inside and a piece of our local natural offerings that everyone should see, explore and appreciate the magnificence of. The airport is small and with lots of clear signage it makes it easy to navigate. Fresno PD always makes their presence known.

Ever since discovering first class on Alaska Air, I have never thought twice about any other…read moreairline. The attendants are always super kind and accommodating. Their Waldorf salad, presentation, and cocktails are second to non! (2) free bags, free meals, free lounge in the terminal, and only cost me $800 round trip from Fresno to Eugene via Seattle! Excellent!

At Washington-Reagan Airport, my wife lost her cell phone about an hour before takeoff...and the…read moreticket agent (a young lady whose name I wish I had) walked the extra mile to help us find it, and when an officer actually did find it, the ticket agent literally walked the extra mile to the gate to return it. It made a world of difference to us, and made the whole travel experience far better. Keep up this culture!

I had an incredibly disappointing experience with United Airlines, specifically with one of their…read morecontractors, Vanessa, who was a poor representative of the company. My wife, toddler, and I arrived at the United Airlines counter at 1:33 PM for our 2:20 PM flight (well within the 45-minute mandatory check-in window). However, there were no United representatives present at the counter when we arrived. A few minutes later, Vanessa showed up wearing her cool shades, casually walked to her computer, and stood there without acknowledging us. When Vanessa finally called us to the counter, she asked why we were there. I explained that we needed to check in our luggage for our flight. Vanessa then informed me that I was "minutes" late, stating United's policy required check-in 45 minutes before departure. When I told her we were at the counter by 1:33 PM, she dismissed this entirely and said it didn't matter whether I was on time or not. She flatly told me my only option was to reschedule and emphasized that she was busy. I asked for her name so I could file a complaint, but she refused to provide it and wasn't wearing a visible name badge. After calling United Airlines, I was informed that employees are required to provide their names but that there was nothing else they could do to resolve the issue over the phone. Eventually, I spoke with the Airport Director, who identified her as Vanessa and mentioned that she had no direct supervisor for the day. In the end, I had to purchase a new ticket with Southwest Airlines, where their customer service (special thanks to Carlos) was excellent and understanding. I couldn't say the same for United's staff--Vanessa's behavior was not only unprofessional but entirely lacking in empathy. Instead of taking my first-class flight home with United, I had to go out of my way to deal with their incompetence and indifference. Vanessa is a poor representation of customer service, and this experience was enough to make me avoid flying United Airlines in the future. If you value good customer service, avoid Vanessa and United Airlines altogether.

I chose United Airlines for work purposes. The bag drop attendant was really friendly. The airline…read moreattendants are just as friendly as Hawaiian. My only issue is that there's no charging stations on the plan. There's no wifi across the sea to Hawaii. Planes are always clean. I feel like I have plenty of room at my seat Please fix the charging stations. I need that

My first Yelp Review is for American Airlines gate attendant Alexis H at Fresno International…read moreAirport. She was extremely pleasant and helpful assisting customers board while also fielding multiple questions from others awaiting their flights. I witnessed her ability to multitask through several customer service functions while maintaining an extremely high level of professionalism and patience. While waiting for others board to she allowed me to stay seated due to an injured knee and alerted me when it was time to board. Lastly, she proactively took it upon herself to check the flight to see if there was a closer seat for me and placed me there. Alexis should be commended for her excellent customer service and exceeding expectations. Thanks DC

Flight 2089 fat. Inefficient, no coke (the most recognizable brand in the world). Not one smile…read moreand very blunt crew. Attitude follows leadership!

Who can go wrong with Delta Airlines. This was a friendly reminder of flying with folks who enjoy…read moretheir jobs. Excellent staff and they made the process seamless from checking in to boarding. During the flight just exceptional customer service. The landing was a breeze. Mahalo from Hawaii

This review is for Delta airlines as a whole. I flew with them from LAX to Italy and back. The…read moresmall things I appreciate: the pillow and blanket, the hospitality, larger seat space, more comfortable, provided headphones at no charge, but the best part is I had my carry on, my backpack, and my fanny pack. No one told me to pack my fanny pack or not use the overhead space for my backpack, which is awesome considering you need all the leg room you can use. Our first flight over, my best friend and I had a row to ourselves, on the way back one empty seat, and they made sure to change our seats at the gate to accommodate for us sitting together. There was a girl who had a seizure on our plane and they were so good about handling the whole situation. We even had nurses and EMT's on board, which were a wonderful blessing. I definitely remember Yvette and Farrah amongst others. Every single crew member was super sweet and kind and that goes a long way. Have you seen their recent marketing ad? Best I've seen and I actually watched the whole thing (4 times lol).

Young employees with very bad customer service. Mostly new. They get new young employees every…read moreyear, who just doesn't care much and want their hours so they get paid.

Check in customer service -10. 1st part of training is how to completely ignore customers in line…read moreand focus on visiting with each other. When they decide to acknowledge and help a customer they are intentionally rude. 2nd part of training is to take out there hate for their job on customers. With snarky answers to customers relevant questions. In Las Vegas, an employee began to lead us to an open window for service, but stopped abruptly to visit with a friend in line leaving us standing there. The blonde lady that was visiting with co-worker since we were in line finally took a breath; I ask if she had time to help us. She begrudgingly turned to us with half open eyes to display total disdain for asking her to help us and spoke very rudely to us while checking us in. She spent a lot of time checking out my partners boarding pass in her iPhone wallet noticing mine was there as well. Then questioned why I only had mine in my iPhone wallet. I told her I only need mine. She asked if I cared mine was in my friends wallet also I replied, " I only need mine". She said, "don't you care?" I repeated I only need mine. She didn't like that. Then she gave me a sticker for my carry-on (which was not given to me in Fresno) I proceeded to place it, then she said, "you didn't listen to me", you peel it this way". She never said that to me. Bitch At boarding You're allowed one carry-on and one personal item. My friend had her backpack and a tiny tiny shoulder strap zipper bag. Boarding wouldn't let her on the plane until she put that tiny zipper bag inside her backpack, then told her to go to the back of the line. What a dick. This is a Fact at Fresno and Las Vegas airports. NEVER AGAIN! I respect myself. Never going to pay for egregious service, at check in and boarding. I hope Allegiant goes bankrupt with their ancient planes, and horrible, horrible employees.

This is the main Airlines customer service' (Toll Free) phone number: 1*877*456*2077. It's…read moretoll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

I needed assistance and decided to call this business at 18337089019 The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

This airline should be penalized, I booked two tickets in Jan. 2024, for Sept.20,2024. When we…read morearrived we were informed that the flight was sold out. Our options were to wait 2 days for next available flight, asked how that happen when we booked flight 9 months ago. But was told since since we did not select a seat, all seats were sold, even if we paid for flight in Jan. 2024. I explained there were 240 seats in flight we had paid for 2, they should have only sold 238. But no use explaining we had to go to a different airport. This is not the first time we had lousy service, 4 years prior our suite case was lost and lot located until 2 weeks after we arrived home. This was the last time use this airline. I NOT RECOMMAND IT!

No stars if I could. We can easily miss our cut off time to check in luggage or check in and miss…read moreour flight, yet when they are late or systems are down, we don't have any compensation! I hope more airlines open to Mexico travel so this airline goes out of business. They can't seem to get it together, EVER, expensive and very unreliable service.

The new Southwest trick is telling passengers on most 1 hour flights that there will be turbulence…read moreso no snacks or drinks if any kind of. And who doesn't love the no assigned seating for decades !

Waiting for our flight to Las Vegas at Fresno Airport. Needs more improvement and decorations.read more

I will never fly with this company ever again. I was over charged for my suitcase $250 dollars,…read morethat's ridiculous.

The WORST travel experience we have ever had by far!!! We…read moreare avid travelers and have used over a handful of different airlines including Spirit. Since our experience with Spirit was good we figured we'd try frontier for a super last minute trip. The "flight ticket" was cheap but that's the last thing that was cheap. You get charged to choose your seat, charged to bring a carryon, charges to check a suitcase and the total of each ticket ended up being 4 times the amount they advertised. QUADRUPLE! The aircraft was disgusting, and the flight attendants were the WORST fight attendants you can imagine. Poor appearance, no manners, talking crap about each other, talked crap TO the passengers and even cussing! The flight to AND from our destination was OVER 2 hours late causing passengers to miss their connecting flights meaning they had to sleep I'm the airport and the flight attendant told.him he should have not been so cheap and booked through another airline if he cared so much about not missing his flight. Mind you, they were 2.5 HOURS delayed and we did not get ANY notification of it till we were boarded on the plane. That's when they sent out a message that they were going to be late. I will NEVER, EVER, EVER fly this airline again even if it were free. Worst nightmare. They should be put out of business. Do not fly with them under any circumstances or you will be sorry. You've been warned.