A good place to get your car washed while traveling…read more While visiting the O'Fallon, Missouri area, we decided to stop at Waterway Carwash to clean the car after several days of traveling. The location was easy to find and offered both fuel and a car wash, making it convenient to take care of both at the same stop. We filled up with gas first before heading through the wash. Since this was our first visit to a Waterway location, we weren't familiar with how everything worked. The wash itself was straightforward, and after it was finished, we pulled into one of the vacuum and detailing spaces to wipe down the car. A staff member politely informed us that we had parked in an area reserved for VIP members and directed us to the appropriate area for standard customers when we were pretty much done. It was an easy mistake for first-time visitors to make, but the employee handled it professionally and courteously. The facility itself was very clean and well maintained. The vacuum and detailing areas seemed well organized. The prices also seemed very reasonable for the services provided. Overall, we had a good experience despite our brief confusion about the parking areas. Between the clean facility, courteous staff, reasonable prices, and convenient location, I would recommend this Waterway Carwash to fellow travelers or anyone in the O'Fallon area looking to give their vehicle a good cleaning.

Natalie was so nice! She helped me check in and pay on the kiosk. She also explained the different…read morecar wash options. The crash itself was great, we chose the ceramic. It doesn't get window paint off just FYI. I wouldn't say it's a deep clean. It's the highest option.

I was out and about and noticed that Best Express Car Wash is touchless. A touchless car wash is…read morebest for me since my vehicle has a soft top. It was $7 for the basic wash and the vacuums are free and you can use them either before or after your wash. This was fine but all of these washes fail when it comes to drying. Instead of removing the water that's left they whip the water around so that it dries in a very odd frantic pattern on your vehicle. It did get the bulk of the chemicals and dirt that remained from the 2022 snowpocalypse off though.

DO NOT USE this wash unless you are willing to assume responsibility for damage done to your…read morevehicle by the car wash. Rather than taking pride in ownership and making things right when damage is done, the owner will do everything they can to dodge responsibility and leave the repairs on you. For those wanting more information, here is the back story: I went through this wash and after, noticed it had left deep gouges in the fenders on the right side of my truck. I return to the wash and Chris, the attendant working, is adamant that the wash could not have done this. I am also adamant that these gouges were not there prior to going through this wash, so he says to appease me, let's run the truck back through the wash and he will prove to me this wasn't sustained here. Much to his surprise, one of the mechanical arms from the wash was close enough to make contact with my fenders on the right side when running it through, to the point where he had to stop the wash and hold the arm back while I drove through the wash so it doesn't cause any further damage. Obviously, this confirms that it was indeed this arm that scratched my fenders (much to my relief, I'm now thinking ok good, at least I have proof now). He says he can't do anything about this and that the owner will be in touch on how to proceed with repairs. I give it a week or two and don't hear anything, so I start calling everyday (either get voicemail or get an employee who says "oh yeah, the owner has your name and number and should be calling you"). Still after over a month, I never get in touch with this guy. The only way I end up getting any reply is through Facebook messenger, to which I get a reply that "Dan has tried reaching out. The videos do confirm a scratch sustained by the car wash on the fenders but your truck looks wider than most, you have aftermarket wheels with 2 inch spacers (which is incorrect) indicating aftermarket products have been added and we will not cover any repairs as indicated on our signage". This is absolutely false. I own a Ford raptor which from the factory, without any aftermarket products, is built with wider fenders. I also do not have 2 inch spacers in my wheels, they just assumed this without actually assessing my vehicle and this explanation makes no sense as no damage was done to my wheels or tires, it was to the actual fenders on the truck. Anyways, I'm sure I could get damages paid for via civil suit but honestly it's not worth my time, just wanted to at least make people aware of how business is done here.

I prefer a brushless car wash as my vehicle has a soft top. This one is brushless. It's not the…read morecheapest but there are free vacuums and trash cans, etc. Bonus you can get gas in the same stop. Also the Mobil on the Run is pretty well stocked. I've been here twice recently and I'm thinking of getting a membership. It's conveniently located in the valley across from all of the stores. My one complaint is you can pay for the car wash at the pump as you are paying for your gas. I can live with this though. I'm sure I'll be back!

Quick car wash service! It was my first time using automatic moving car wash service.read more

Today I cancelled my car wash membership. Since Zips bought this property quality and service have…read moresteadily declined. The air blowers--even with the previous company--have always been an issue by leaving far too much water on the vehicle. However, the so-called free vacuums are now an issue. (They're not free because you have to purchase a wash to access them.) It's dicey whether you'll find a spot where vacs work on both sides of the car. Due to non-operating and broken vacuums I moved my car four times and did not find machines working on both sides. I eventually vacuumed one side, then moved the car to finish the other side. Small air pistols previously allowed me to blow off excess water on windows. After multiple tries I found none working today. I simply haven't been getting my previous value and am now paying more. There are also many more nearby car wash options than even a year ago. On the plus side, employees were friendly and helpful in canceling the membership.

This place always makes my daughter & I love car washes even more. After the lights & awesome soap…read morefrom the wash, the quality of my vehicle is usually spotless. The price could be better, but you can't go wrong with top value.

Great little express car wash. You're usually in and out of the car wash within five minutes…read more The price is pretty fair I will say the only suggestion is their vacuums are not very strong and some of them are worse than others as far as strength. Hopefully they get these improved soon.

If sincerely wish 0-stars was an option. I have $1300 in damages to my vehicle from this place in…read moreO'fallon, MO. I am working through small claims but want anyone else with this issue to know they have 5 years to take them to small claims. I can't be the only one who has been treated poorly by this place. Please take the time to read this and avoid this place!

Nathan came out to clean our minivan today and did "the works". It looks AMAZING! He was here for…read more6 hrs and never stopped working! We have used our car for multiple road trips including cross country with 4 kids so it was UGLY. Thank you Nathan! We will definitely be using your company in the future!

Came to my house to detail my car. My car was in good shape already but now it is in awesome…read more condition. They did an EXCELLENT job and I highly recommend their services. Dennis S.

This is my favorite car wash in the area. It's also the only one I've been to in the area but lol…read moreevery time I go here they do an impeccable job. I get the basic, but they also wipe down inside and vacuum and idk what they put in their soap but my windshield is always so clean that I whenever it is pouring out, I don't even need to put in my wipers because whatever they put makes the water glide right off. It doesn't affect the visibility at all despite it being cloudy, cars driving right in front of me, or even with fog on top of it all! Definitely great value and there's always at least two people working to dry it quickly to get me out of there asap. Loyal customer right here! Also... during the summer it can get backed up, so I know the people know about this place!

I just paid $12 for water and soap to be sprayed on my car. Not a single brush of any type touched…read moremy vehicle. They upped their prices and it's no where listed before you enter. So the kid tells me the prices changed and no big deal I pay increase for the simple exterior wash. I went through the whole thing and they didn't have any of the normal things. No brushes. No device on either side of the car scrubbing or cleaning anything. I only got one pic from my rear view mirror. You can see there is nothing to wash or scrub the exterior of the car anywhere.