The person I dealt with on the phone, DJ, was personable, patient, and helpful, and they moved my…read moresister's furniture and appliances exactly when they said they would and without incident. However, pricing and payment were an issue. I was first given an estimate of $390-$490, but it ended up being $690. Then, due to a recent experience with a bad employee, they could only accept payment by Venmo or CashApp, rather than give them a card number by phone. The problem with that is that I had neither on my phone, so I had to add one, and neither Venmo nor CashApp allows you to use a credit card, so I had to put it all on my debit card, which was an unexpected and inconvenient expense. I hope they come up with a better payment system, but again, DJ and his crew handled their part perfectly.

The movers were on time, very professional and were able to squeeze me in last minute. I would…read moredefinitely recommend this company for your moving needs!

These guys are a great local moving company. They are experienced and took very good care of every…read morepiece they moved for me. They have the best rates in town. I tell everyone I know who is moving about these guys. I would definitely use them again!

I definitely do not. They broke several items (irreplaceable canister set of hand tossed pottery,…read morecrystal vase, expensive salt lamp with blue globe...all packed by them, lost glass table tops and a mink coat with a fox collar. Funny, every other cost in that closet made it to my destination. Then they asked for a receipt or picture. This cost came from Anstasia Furs in Winston-Salem, NC. The movers themselves were polite I just know a tub as heavy as the one with the pottery could not have been blown off a stack by the wind. Being honest about accidents goes a long way toward respect. They have ignored my insurance claim and will not return my call about it on follow up. I have waited two weeks on that call. I will make another when they open on Monday. I will say they reduced the price; however, a mink coat with a fox collar costs way more than that reduction or what I get for it, if anything. My name was embroidered inside on the lining. All of this is quite sad. I have a bean pot, a fruit bowl, two soup bowls and a double dip caddy that match the pottery. Oh, there was a matching honey jar in the tub as well. I have pictures which were with my claim. I do not have access to the photos from here so I will keep them between me and the company. My first move with them went well. It seems the two experiences were like night and day. With the losses and breakage, I wish a star rating was not requested.

It will be a miracle if you get all your stuff back. They stored our boxes for two months in…read morebetween moves. Furniture came back scratched, dirty, or broken. Fragile boxes piled under boxes marked "books". Plates broken. My son made the mistake of packing his favorite autographed pillow. Lost. No one calls you back. They representative told us he was filing a claim had to send him all the pictures and descriptions and then never did put a claim in. Months later I am still dealing with this. Highly regret using this company.

Unfortunately, I used this company in the middle of July 2022. I booked with them and closer to the…read moredate of the move I never heard anything. I had to call them to confirm. He finally confirm and they showed up late stating that the truck broke down and was stuck m, that was the first red flag. They showed up with three men, but it ended up only being two men for a two bedroom second floor apartment job, the two guys were courteous enough but amateurs obviously, and had not been on the job long. They left a hose to my washing machine at the old apartment. A couple of things were cracked and broken. They became dehydrated and didn't have any water for themselves and I had not purchased groceries. I went to the store and got them some Gatorade and they started performing a little bit better. This company charges professional prices for amateur service. I would never ever use them again.

We were moving into an apartment a week before we closed on our house. We contacted A-1 Moving…read moreafter reading the excellent reviews on Angie's List. We called and scheduled our move with the company owner and he even gave us a call on the morning of our move to see if we were okay with moving with rain forecast all day or if we wanted to reschedule. We had the flexibility to wait a day, but we decided to keep our original move date and hope for a break in the rain. The owner's son Todd and his crew arrived on time and ready to work. They did a walkthrough with us to review what they were moving and were very careful in placing runners to protect our floors. This was a furniture and appliances only move since we were still trying to declutter and decide which household items needed to follow us and what could be donated. Despite a light rain, the crew had the truck packed in no time and headed down the road less than 10 miles to our apartment. They were just as quick and professional unpacking the truck and moving them into our much smaller surroundings. There was no damage to any of our belongings. Total move time from start to finish was an AMAZING 90 minutes. A-1 Moving has a 2-hour minimum and the hourly charge was $130 for 3 men. For $260, I saved my back and got it done a lot quicker than if I rented a truck and tried to do it myself. Hiring A-1 Moving was a no-brainer.

Perfect packing ! They was soo gentle handled with care ! Definitely going to use them for my next…read moremove

This team was amazing! Great communication, punctual, polite, reasonably priced, and really went…read moreabove and beyond to help us move a lot of very heavy furniture, even with steep stairs involved at my new home. They also were willing to be available at a very short notice, and made sure everything was taken care of quickly and carefully. Will be recommending them to anyone looking for a moving company in the future!

Though they gave me a quote very promptly, I could not afford $120 with a three hour minimumread more

Phillip and Dom did a great job moving us. They were very friendly and professional. It was obvious…read morethat they knew what they were doing and did it in a timely manner.

Everything went as discussed... in fact, the got there 30 minutes earlier which was a plus. Very…read morehard working, careful and respectful. Would definitely use again.

great service! great guys! They were on time - efficient and hit the job done quickly. recommend…read morethem 100%. gave the company name to my old apartment leasing office to refer anyone who might need movers.

Hiring Freelance Movers was the biggest mistake we made in our move back to SC. First, I was…read moresupposed to have 3 guys and 2 showed up. I'm not sure where he got these two guys but they had no idea what they were doing. One got hurt taking something off a piece of furniture that did not have to be removed, and I know this because it had been moved by another company when we moved to NC. They looked like they were just picked up off the street and given a job with no clue what to do. After he got hurt we waited for someone to come and replace him and no one came. So he did what he could with one hand and were not able to finish the packing the truck which is what they were hired to do. That sat stuff on my dressers and scratched one and also our TV stand. My son-in-law helped them a lot and that should not have ever happened. No refund or any reduction in price was given for the help they received or for the time wasted. They set us back 2+ hours in getting on the road to drive to SC. If you hire this company make sure the guys know what they are doing.