Client of Dom's Auto Service,…read more I have been taking my car (Smart Car) to Dom's for a few years. Battery, DMV inspection... I wish it would have been longer! I was referred by a neighbor who has high regard for Dom's work. I usually sit with my small dog and wait for the completed service. This has allowed me to see who comes if for their service and to schedule appointment. They are regular people like me, seeking residual service. Each of his technicians are congenial; they even stop to say "hello" to my little dog. Mechanical problems? Call Dom's for an estimate and honest work completed - for those who seek value and on-schedule completion of task. ctk

Probably the ABSOLUTE WORST customer service ever! I walked in and was waved off. Told me can't do…read moreanything... No one even looked at my car

I called with a unique situation, as our car had been backed into by a semi causing body damage to…read morethe front of the vehicle. The bumper was duct taped on to prevent it from falling off, and our inspection was due this month. The trucking company has been ignoring all attempts to reach them. I was told to swing by the day before to talk to Justin, the service foreman, to determine if anything can be done as a stopgap until repairs can be made. Justin came up with a game plan, but he knew he'd be off the when I brought the car in, so he talked to Robert and some other guys who were on that day about the game plan. They agreed that bolting the bumper to the frame would keep it secure and follow inspection requirements. When I showed up to get the work done, Noah was looped into the plan, and the 3 of those guys literally saved my sanity and ability for my daughter and me to get to work while our insurance company now battles with the trucking company. Robert was the guy who made the repair that allowed them to proceed with the inspection. After 11 days of getting ignored and being given the run around by Western Express trucking, I seriously could have hugged all 3 of them and when they lent a hand. My husband and I have always had excellent service from your dealership, but these 3 men went above and beyond yesterday at a time of great need, and I can't thank them enough.

Service Department won't pick up the phone, won't respond to an issue or complaint in followup to…read moreservice. Won't answer calls made by landline, cellphone, their own online chat window or email, all tried on the same weekday during regular open hours. ZERO RESPONSE to a serious safety issue. This is why I left Brewer services years ago, but the new faces and names are using the same policies and toolbox as the old ones. I'm sorry I gave them another chance. If they ever contact me, I'll update with what they were willing to do or make it right. If they can convince me of some integrity I might even delete the review. Edit: they eventually did call back. My wife took the car in to address the safety issues they failed to either own or remedy. Within 1 mile of leaving the service department, my wife driving noticed the hood of the car undulating at 40mph. She pulled over and discovered the hood only secondary latched and not closed all the way. After calling to report this, their rep called u and said "they were never under the hood" so if you you want a picture of what dealing with them will look like, this is it. I'm done with them.

My car took over 3 months for minor deer damages. It took almost 2 months before they ever ordered…read morethe parts. They lied about being certified to work on Tesla's and Dawn couldn't care less about the inconvenience caused by their incompetence. Steer away from this place! Horrible experience and unresponsive customer service. I finally had to show up in person because they wouldn't return calls!

worst experience I've ever had. I looked up mechanics around me and read good reviews. they must…read morehave had family write these reviews... even my insurance warned me about them but they already had my car and I like to give people a chance because they seemed helpful when I walked in. they didn't answer one phone call, had to come in to talk to them for updates. it was always a different story to why they didn't have my car done or parts in. we paid for 4 tires they forgot to put the 4th one on. I took the car back in because it was making a weird noise still and apparently that is what it was. my car is still making noises but we are taking it somewhere else because we just don't want to deal with them anymore.

Best mechanic shop around. The whole crew is great, especially the owner, Greg. They take the time…read moreto explain what's wrong and how to fix the issue. If you're tired of going from shop to shop, I highly recommend trying them, they'll be your new go to shop!

I took my car in the shop Sunday night for it to be looked at Monday.. they explained to me on…read moreTuesday the bosses car came first but they will have it done by Friday.. Left them a couple messages on the answering machine friday.. nothing.. BTW the car still runs and we have 3 people to get to work on one car.. We call first thing Monday morning and they said they were pulling it in the shop. Call again around 3, same answer. Oh, we are pulling it in now. So, in desperate need of a second car, I have to pick it up.. No work has been completed on it at all.. very disappointed. Customers are supposed to be priority.. they will not be seeing us again. They didn't even return our call on Friday to pick it up so we could have a 2nd car til Monday. Very unhappy. Now I'm paying 48 dollars for the diagnostics on the car they we already knew were wrong and absolutely no work was done.. I highly recommend not going there, especially if you Need your car.

I took my 2013 Dodge Ram 1500 truck there to have the rear exaust and muffler redone and they did…read morean excellent job in stainless steel looks much better then the original factory. it was done in timely fashion at a reasonable price. at the same time they looked the truck over and noted some other items which I will have taken care of by them in future. thank you for your help DAVE

I take all my vehicles here for services and have always been more than happy. Great team of…read moremechanics and the owner is constantly in contact to make sure you are well taken care of. They stand out amongst all others on the area

Took my car here for repairs after a fender bender! They got it back to me in a little more than a…read moreweek looking brand new! They even cleaned the inside for me! My only complaint is the slew of text messages I got afterwards to rate my service. Even after I opted out of the texts they were emailing me.

I have known Derrick for years. I've taken every car I've had there. I've sent friends and family…read moreto Derrick, knowing they'd be treated fairly, given the highest quality work in the shortest amount of time. As a guy who's dealt with mechanics for forty years, he's simply the best. An honest, decent guy with the highest quality shop. You will never get better value or service anywhere.

Honest quick service reasonably priced! What more can you ask for???? Took great care of our…read morevehicle and got it roadworthy in no time.

Expensive!!!! Few…read moremonths ago, I replaced one of the headlights bulb and they charged 100$ and in thought that was normal. The bulb just gone out already within few months. Got a quote from Hyundai service center for just 30$ and Pep boy quoted 50$. Never should have gone to Lee in the first place. Learnt my Lesson!!

Great Service , get your job done as fast as they can do it. Drop off that evening, put up the next…read moreday.

The used Accord that I purchased two months ago, broke an axle while I was driving UP A HILL. Scary…read moreexperience. And, although I appreciate them finally offering to pay half, the car remains at their dealership until I can afford to pay for the other half. I hadn't been prepared financially to have to deal with something like this happening so close to the purchase of it. Disappointed. SOUTH HILLS HONDA will offer you a 6 month warranty on their used cars.