Like many other Reviewers here, my house is newer construction and within the first few years of living there I was dealing with multiple water intrusion issues. Prior to hearing about FSI I had gone ahead and hired another fiberglass company to fix my roof, which did not turn out too well. Fast forward a year and I was under the gun to find a company who could actually figure out my issues and address them before the damage to my home escalated even further because I was getting nowhere with the previous company. So, I started doing some internet researching and came across Bob Wewer and FSI. I read reviews and watched some videos Bob posted and being in the Real Estate business myself I could appreciate the knowledge these guys possessed based on the reviews and videos. I decided to reach out to Bob and I'm glad I did because now I can sleep at night knowing I don't have to worry any more about leaks. Once in contact with Bob he came out and did a thorough inspection of my roof deck and pointed out multiple issues that could be causing my leaks, and there were many. I knew before contacting Bob that my scupper box was leaking and so I had initially hired them to just replace one of my scupper boxes (because the first fiberglass company did a terrible job with it) hoping that may fix all of my issues. I was working on a budget so at first I only had FSI replace the scupper box and wanted to see if that made a difference, which it did, but there were many other failures going on from the previous contractor that kept the leaks persistent. After trying just the scupper box repair I decided to go with the other recommended repairs and I'm glad I did. My wife and I finally go to sleep worry free about a leaking roof. In my experience, I am a firm believer in "You get what you pay for". With that being said the cost of the recommended repairs were significant but in my opinion what I got for that price was well worth it. I paid less money for the initial contractor I had hired a year prior, who did subpar work and was almost impossible to get a hold of on the phone, but I still needed to hire FSI to fix their work. Even though some contractors may quote less it will cost more money in the long run fixing their work and in addition to monetary cost it could cost you more stress. I guess you have to ask yourself how much are you willing to pay for peace of mind? In addition to their exceptional work, in my experience, they excel in one aspect of business that most contractors I have worked with in the past miss out on; Communication. Initially I had dealt with Bob and then once the job was started I started talking with Robert, Bob's son. In past experiences, not being able to get a hold of my contractor added to the stress of an already stressful situation but with Robert, it was the complete opposite. He would answer his phone/texts practically every day/time of the week I called and was extremely helpful in explaining things. He made the entire process very smooth and I honestly felt he genuinely cared about my situation when speaking with him. Not only did he want to get the job done correctly, he wanted me to feel at ease and always assured me that they would be there for me to get this done right, and they delivered big time on their promise. These guys are the real deal, true professionals at their craft, and from the research I have done these are possibly the only guys who do ALL of the work themselves, nothing is subbed out. I normally don't write reviews but I felt compelled to spread the word about FSI, Bob, and Robert to help other people who were going through the same situation my wife and I were going through. If you get these guys to work for you then you will have the best professionals on the case protecting your most valuable asset. read more

I have a 4 story townhouse. The top level is the master suite and includes a large fiberglass deck that serves as part of the roof for a bedroom directly below it. This bedrooms ceiling developed numerous leaks after a heavy rain. We had previously seen some ceiling cracks and thought it was just the home settling. We had plumbers, roofers, and our insurance company come out and all agreed it was most likely a leak from the fiberglass deck. I found three companies in Philadelphia that could actually repair fiberglass decks; Not just recoat them. FSI Restorations was one of the three. Our neighbors townhouse had a similar problem a few years prior and I knew what they paid for the repair (they did not use FSI) and so I was prepared for an expensive repair so I wanted the best company I could find and never worry if the leak was really fixed. I chose FSI Restorations. I've used a lot of home repair services over the years and FSI was one of the best I've ever experienced. They come from a roofing background so they have a lot of experience with leaks. They have a very thorough inspection and quote procedure at no charge. Here is what really stood out about FSI: 1. They really know leaks. They not only found and fixed the fiberglass deck leak (extensive repair of the multi layer deck) but also proactively pulled off the door and frame leading out to the deck and found damage from an original door pan not properly designed/installed. They built a fiberglass pan and re installed the door. This repair was directly over one part of the ceiling leaks. They also installed flashing all around the fiberglass deck. Their repair cost was about the same as what my neighbor paid for their deck repair but was much more thorough. I feel I got a much better repair for the money. 2. They are very honest. They gave me a worse case quote based on their initial evaluation. Once they tore the top layer of plywwod off the entire deck they saw the second layer of plywood had water damage only in the middle plywood sheet (1 of three sheets of plywood across the deck). They proactively lowered their original quote as they did not have to remove the entire second layer of plywood). 3. They do the repair work like it was their own home: They are a family owned business. Once the fiberglass repair was done it rained and I showed them there was a little puddle area on the deck. They came back out and spent 2 days sanding and re fiberglassing the puddle area and then re gel coating the entire deck. The puddle area is now gone and the deck looks perfect (better then original). The last part of the job was installation of a new deck railing (upgraded to a glass panel railing). During this last phase, I saw a small ceiling crack start to re emerge in the bedroom ceiling below the deck. FSI found the new ceiling crack was actually from a failing toilet ring gasket from the master bathroom on the top floor. They helped repair this even though it was not in the original scope of work. I give my highest recommendations to FSI Restorations regards fibergass deck repair. read more

My situation is very similar to Mark L's experience, whose review is below. He's my neighbor and our homes were built at the same time by the same builder, so our issues were nearly identical. Bob gave us a very thorough inspection and quote, and we ended up choosing to go with nearly all of the recommended fixes. As other have mentioned, this is not a cheap repair, but the quality of the work seems to be top notch. We decided to go with most of the original quote for a few reasons: - Convenience - rather than schedule things piecemeal and have contractors coming and going for months, we decided to knock out everything in a couple weeks. We have two young children, one who naps twice a day in his room directly below our roof deck, so we knew this was going to be a significant interruption to our daily routine. But after about 2 weeks, everything was done and looking great. And our napping son did just fine with all of it (he napped in a travel crib in a bathroom). - Peace of mind - it's nice being able to relax when it starts to rain or snow, knowing my house is once again protected from leaks. - Resale - if we didn't fix our roof now, I figure most of the issues would come up when we go to sell our house at some point in the future, and we'd end up paying for the issues then, not to mention the possible damage that could be done by future leaks. So between pay now (and sleep well at night knowing we have a secure roof) and pay later, it was an easy choice. Overall Robert (Bob's son) and his team did fantastic work and were very courteous. They took their shoes off every time they came in and out of the house, they were respectful to everyone, and clear with when they would be coming and going. I would recommend anyone with fiberglass roof issues give Bob and the FSI team a call. read more

Our just about two-year old house had sprung a leak. We reached out to more than a handful of roofers about our fiberglass roof deck. Some were recommended by friends, others came with recommendations from this site and others. Some said they'd show up and didn't. Some said that we'd need a new roof and that fiberglass wasn't meant for roofdecks??? Others showed up and begged out of the work, having no real clue how fiberglass roofs (the ones all new Philly houses seem to come with) worked. Others just didn't show. It wasn't till I added fibreglass to my Google searches that I came across FSI. There were YouTube videos of them working on roofs just like mine. I talked to the president of the company, Bob Wewer. He sounded like he knew what he was talking about, what a pleasant change. He came out when he said he would, identified the likely issue, the drain sprout, being a different material from the roof expanded and contracted at different rates, creating leaks. He knew how to fix that. He pointed out spots that could become troublesome down the line. He aimed his infrared iPhone attachment at the damp ceiling in our bathroom. He was confident that the drain spout was the issue. He was confident he could fix the issue. His work comes with a guarantee that it will work. He was not cheap. He promised to start within 45 days. He wasn't joking, and bad weather pushed him to 47 days. I thought about deducting a star for the slow start time. But we've had three nor'easters since Bob and his team did their work and now when it rains, I don't sit upright in bed, imagining water running down walls, and damaging dry wall. Now, I can just enjoy the pitter-patter of rain hitting the roof and windows as I fall back to sleep. And that's worth 5-stars in my book. read more

My house was built less than 10 yrs ago and yet within the first few years had issues with leaks from my fiberglass roof. I pride myself on being handy with fixing everything on my own, but fiberglass is not something you can just tackle easily. I had these guys out to take a look and didn't love the quote, since the roof wasn't old, but after a few more leaks realized everything they recommended was entirely reasonable to fix the problem properly. They did some initial work (I was worried about having them do all they recommended), and it helped although I ended up having them back to do the rest. In the end, I watched them uncover a lot of rotted flooring under the fiberglass so am happy they fixed things before it got worse and have not noticed any issues since their fixes. I will say that these guys like to do the job properly, but they're not cheap. I ended up recommending them to 5 different friends in the city with new homes so obviously trust their work and think it's worth the money to stop leaks. They have always been professional and early on I was worried that they missed a spot with caulking and they came out within a couple days to check at no cost; I bring this up knowing how hard it is to get follow-up work from people so was happy how responsive they were. Overall, very pleased that they could fix my issue. Annoyed that I had to call them in the first place since my house is almost new, but that's besides the point. Would definitely recommend again. read more

I was attracted to this company by the PHILADELPHIA DREAM DECK video. Bob was punctual and very helpful in diagnosing the intricate issues that I had on my roof deck and siding. There were hidden leaks that he detected where others did not. His estimate was very thorough. I had others look at my deck. The wanted to sell me coatings and all sorts of sealers and fixes. Bob convinced me that his approach was sound and he proved it with detailed pictures and a boatload of information and details. If you receive one of his estimates you will know what I mean. He is quite the inspector and he tries very hard to locate and itemize the problem so that surprises are minimized once the crew gets started. His son works very closely with him and he has experience beyond his years. The crew removed their shoes every time they entered my home and were very respectful and clean in everything that they did. The result is a roof deck and siding that I know will last the test of time. We went with the new fiberglass roof deck and parapet tops and new Hardiplank Siding and Trim. This was all done without the use of subcontractors which Bob rails about. It's all done under the direction of Bob's family, his son & brother. What a beautiful job they did for us! I watched these guys work. They a true professionals. They are clean. They don't even cuss. I just found them a joy to be around. Thank you FSI! read more

My fiber glass roof deck began to leak in March during a Nor'easter. Like any home owner I did my research and shopped around prior to picking a contractor. The research initially pointed us to FSI restorations. Bob came out within a day of contacting and took the time to walk my roof and other areas of my home to explain my issues thoroughly. I proceeded to have several other contractors out to provide estimates to repair my roof, but none of them could live up to Bob's expertise. When it came to executing the work, Bob's son Robert worked with the same professionalism as his father. Robert clearly explained every step of the process, kept me in the loop, and showed me each step as he progressed through the project. Typical with most repair projects my roof deck unveiled hidden damage once they began demo. Robert took the time to explain to me what additional work needed to be done and worked with me on completing it within budget without hindering the integrity of the deck. It's been about a month since FSI fixed my deck and no issues are present. If you want a company that is knowledgeable,honest, and takes pride in their work, choose FSI. They pointed out a few other potential issues around my house. When it comes time to have them repaired I will choose FSI again. read more

Writing this review was difficult because I was always told to not share really good contractors since they are so hard to come by, but FSI deserves all of your business. If you don't want to read this whole thing, just know I would have no problem recommending FSI to my own family. I had originally hired another roofer to repair my roof and they did a horrendous job. I was on edge getting another roofer after the first experience but FSI was so good at explaining things, communicating effectively, and timely service. Both Bob and Rob would stay at the house a little longer just to talk, laugh, and tell me about their lives. Truly the nicest people. Also, as a quick side note, their videos online are apparently very popular amongst adjusters because an adjuster I worked with knew Rob because he refers to FSI YouTube videos as how things should be done. As a fair warning they are expensive, but you get what you pay for and their service/professionalism was well worth the money. I paid the full amount once I thought everything was done, but there was one small thing they missed. They followed up promptly and made it look perfect. I have no concerns they will uphold the warranty if anything goes wrong. Hire them! read more

FSI Restorations did a wonderful job. We had leaks and Bob came out about 6 years years ago and he did a very detailed and complex analysis and made recommendations for redoing some siding and stucco along with fiberglass work. The price was a little steep as compared to other estimates. We tried another contractor. The same leaks came back and the contractor said it was the stucco and the siding that were leaking and he was not at fault. We just could not go back to Bob after this because, just because. I get a contractor to do some vinyl siding and fixes. The same leaks came back. This contractor blamed the fiberglass contractor. I was absolutely frustrated and I called Bob. He was understanding but he recommended that we remove everything the others had done and he said he would never install vinyl siding, ever. Well, I bit the bullet and FSI did the job: New Fiberglass Flashings and Gel Coat and Hardiplank Siding. There was extreme rot and structural damage and Bob said that we would have had this if he had done the job 5 years before, lesson learned. We have now experienced the heaviest storms with high winds that I have ever seen and after a year, no leaks! Thank you FSI! read more

I 'd like to review FSI Renovation's work on my fiberglass deck. To me words are important, so let's see... AWSOME? Well that seems a bit weak. My deck had 2 problems. Other specialty roofers took 1 qlance and went running and screaming for the door. FSI calmly assessed my problem, offered suggestions and quoted a fair price. After FSI worked their magic, I have a water safe roof that will protect my home thru many a storm. SUPERIOR? Well tnat's a bit of an understatement! FSI arrived on time. Their crew was large enough complete the job safely, professionally and beautifully. And Robert waited for me to get home, so I could approve of the work with him personally. The work site and the rest of my home were in perfect condition. DOWN-RIGHT-GOOD-PEOPLE? YEP! That's it! FSI treated me and my problem roof deck as if we were family. They bravely and creatively solved the 2 scary problems. They skillfully created safe access to my upper roof. They upgraded the deck's top coat. And my roof and home were camera ready clean. Would I call on FSI agIn? Would I recommend FSI to a cherished friend/ family member? In a heart beat-a New York second! read more

We bought a home that a builder (if you want to call him that) put together. It was a rehab and the interior amenities are very nice but the outside, not so much. We have a roof deck. I am sharing some pictures of how things were and how they are now. We did not realize and neither did out home inspector just how bad things were. We had leaking vinyl siding and parapets that were capped in Azek. It was really bad. It ended up being a complete gut out and replace. There were contractors that wanted to try and fix the unfixable. What looked fine to the untrained eye of most so-called experts we were told by Bob was a rotting out situation. The deck was made with silicone and fabric and it was soft and not even a roof! We did not know what we had purchased from the ripoff builder. They were not builders at all! The city inspectors make sure the framing is right but they do not know anything about the details of how it should be finished. We got to it before the structure rotted out. We are glad we listened to Bob. The crew did an awesome job and they did it on time and budget. It was really a good experience. read more

Failing Philadelphia Roof Deck only 5 years old. I looked for people that do fiberglass and I was not impressed. I contacted Bob at FSI and he impressed me. He really knows the business and I felt secure as soon as I met him and his son. They went over the whole roof deck, the pilot house and every inch of the details. What I got back was not an estimate at first but a document that showed everything that was wrong and how some things were right. We setup a time to talk and I became educated. That is what I needed! The contractors out here do not know what they are doing! I was able to weed out the newbies and finally got FSI to do the job. Price was higher but there was a lot of work missed in other estimates that I feel would have been added on as 'surprises.' No surprises with Bob and Ray and company! They did a marvelous job! I am very happy! They are clean, on time and on budget. Thank you FSI Restorations! read more

It was a bear of a job they took on... My wife and I moved into our home in South Philly about 7 months ago. We knew the roof was something we had to tackle at some point, but had no idea what was above us until Bob and Robert and the FSI team came out--- and we're glad we didn't wait much longer than we did. The crew was very communicative during the job, about when they would be coming or not due to weather, and always let me know what they found and why they were doing things. Let's just say they found a lot... from replacing the door frame, adding a door pan, to flashing, replacing rotted plywood, and sealing everything with a gelcoat... it really came to life for me how much goes into to getting a roof deck done right, and all the things this builder did wrong when it was built only a few years ago. I'd trust FSI for any of your roof repairs. They go above and beyond to get the job done right. read more

We had a problem with Fiberglass roof deck with water ponding and previous leaking. We contacted number of contractors and none of them were willing to work with fiberglass decks. I contacted Bob Wewer who immediately got back to me and came to inspect. He is very knowledgeable and figured out what the problem was. He gave a detailed analysis and the estimate the next day. Once we agreed on the price - his team started work on the day we decided and completed work ahead of schedule. We requested some additional work and his son Robert did it at no additional cost in a day. The final outcome was excellent and to our full satisfaction. They are prompt in answering emails and texts and kept us updated with the progress. We highly recommend Bob and his team and will definitely use their services in future. read more

Bob is the man! He is a forensic scientist with the construction of these decks. He looks at which way the storms hit my home in order to provide the most comprehensive and detailed proposal I had ever seen. I mean it! I had a home inspector that steered me right into a mistake. Get Bob to inspect your roof deck and you will find out what I am talking about. He took off his shoes on his first visit. His men take off their shoes EVERY TIME they walk in my home! PROFESSIONALISM!!! X 10!! Ray is the guy who runs the job and his crews are extremely respectful and clean. They care about me and my home. The work is absolutely beautiful but more than that functional and it will be for years to come, I am sure. I definitely recommend FSI Restorations, the shining light on the Philadelphia construction skyline. read more

5 STARS to the men of FSI Restorations because they are true professionals! At the start, they always removed their shoes before they entered my home. I was impressed by the way they conducted themselves and then there is the work that they do. The estimator, Bob lays out every single detail and it is followed through by his family-run operations to the tee. The work is done with extreme care and diligence. Every member of the crew that worked on my home was very curious and caring about my concerns and the impact they were having on my days while they worked. They are fast in the amount they accomplish but I do not question the quality of their work that is inspected and reinspected during the process. I would recommend them to anyone who is in need of fiberglass roof deck repair or replacement. read more

Like other reviewers, my house was built less than 10 yrs ago and yet within the first few years had issues with leaks from my fiberglass roof. FSI came out to take a look. I didn't love the quote, since the roof wasn't old either, but realized everything they recommended was entirely reasonable to fix the problem properly. They were good at explaining things, and communicating effectively. They have always been professional and polite. After the job was complete, there were a few minor items to which they communicated, and resolved at no additional cost. This is a point to note as it usually is a challenge to have a contractor return to a job to address minor issues. FSI was very responsive to this. Overall, very pleased and I would definitely recommend again. read more

We are so happy that we found a contractor that knows how to work on fiberglass roof decks and is reliable and returns when there is a problem. FSI was responsive to our call for help years after the job was done. They answer and even when it is not something that has to do with their job, they are here to help. They stand behind their work and honor their warranty. These roof decks are tricky and with all the contractors out there we are so happy we have the one roofer in Philadelphia that is honorable and trustworthy. They got the job done right when they did it. They returned when we asked them to fix a small item and they didn't even charge us for the service. You can trust these people. I wholeheartedly endorse FSI Restorations for your roof deck needs. read more

FSI Restorations recently restored our once awful roof deck in Philadelphia, PA. They took what was an ineffective rubber roof with ugly floor mats, and transformed it into a fiberglass masterpiece. This father son duo is highly recommended to anyone looking to get a fiberglass roof in Philly. Their attention to detail, ability to adapt to unforeseen issues, innovative solutions, years of experience, and intricate detail are unmatched, that I can guarantee. They were respectful to our house, and great communicators. We trusted them enough to give them a key to our home to come as they please throughout the workweek. I could not be more pleased with our new fiberglass roof, and with their professionalism. Our new roof is the talk of our street. read more