1. Ft Window Tint

    1. Ft Window Tint

    0

    Tacoma, WA

    Ft Window Tint

    5.0 (1 review)
    Closed 9:30 am - 6:00 pm

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    Response quality

    Excellent

    Services - Ft Window Tint

    Tint application

    Tint removal

    Tint repair

    Ft Window Tint Photos

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    10 months ago

    Helpful 2
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    Speedzone

    Speedzone

    4.2
    (84 reviews)

    Had my car done here last year and they did a phenomenal job. No issues and they were competitively…read morepriced. I highly recommend and would go back!

    I took my recently purchased used Rivian in for front window tinting. The vehicle was parked right…read moreinside their shop, and I stood next to it in the office area the entire time. I personally observed the owner (I believe that's who it was) use a pry tool to aggressively pop open the driver's door panel right at the top near the A-pillar with a casual "I've done this a million times" vibe, showing little caution. He also roughly pulled the weatherstripping out. Immediately after the job wrapped up, I found two small cuts in the vinyl on the top of the driver's door panel exactly where the prying started, about 3 inches from the pillar/door edge area. The spacing between those two cuts matched the spacing on the pry tool he was using. I also noticed one additional small cut in a similar top trim spot on the passenger side, though I didn't have a clear line of sight to watch the passenger door process as closely, so I can't detail what happened there specifically. No other issues visible anywhere else on the vehicle. When I bought the Rivian (used, so I was meticulous), I inspected all panels and trim thoroughly. I also checked the doors and those exact areas again during my drive straight to the shop that day. I habitually look at those spots every time I get in/out or drive no cuts or scratches existed beforehand. I pointed out the damage right away while still there. The owner immediately said he didn't pry against the panel at all and tried to explain exactly how he does it and how he couldn't have made that mark (despite me watching him do it on the driver's side), claimed I must not have noticed the cuts before, tried to downplay it, and even laughed at the suggestion he could have caused any issue. It was frustrating and felt dismissive, having watched some screw up your vehicle and then laugh in your face and try to gaslight you. The tint install itself (handled by the other technician, not the owner) was careful, professional, and looks good so far, no problems with the film application or quality. Because of the rough prying I witnessed, the damage appearing precisely where it happened (at least on driver's side, with the cut spacing matching his tool), and the complete denial plus laughing it off when confronted, I won't return and can't recommend this shop. Seriously, take detailed close-up photos of all door panels, trim, and vinyl BEFORE any service even on a used vehicle. It could save headaches. Or just go somewhere else. Disappointing overall, the owner should handle vehicles more carefully and maybe not laugh at the customer that watched it happen. **PS:** I was standing literally 3 feet away watching him pry the driver's door panel with his tool in the exact spot where the two cuts later appeared and the spacing of those cuts matches the tool perfectly. If someone wants to claim no prying happened, they'd have to explain why I clearly saw him do it right there, right then. To your response. Luke, that is the same contrived response you give on any negative comment. Your "industry standard" is nothing like what should have been done. I took it to several other shops and they said that they would take off the whole door panel, which you did not. you pry against the top portion to get the weatherstripping out. Your response when I brought this to your attention was "this happens all the time people trying to blame me for stuff" So do you think it's all your customers that are wrong or maybe that you're the common denominator. And yeah, I was pissed off because you were laughing in my face and telling me I didn't see what I saw. You know and I know what happened. Save the faux customer care response.

    Ft Window Tint - carwindowtinting - Updated July 2026

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