Took my grandkids out for a evening at the movies, I was shocked at the disarray of this theater…read more The carpet is so nasty that your feet stick to it. It's completely outdated and the popcorn and snacks were stale. The person at the counter was very nice. Seating is wore out, there's a musty smell as well. Just not the experience we wanted to have.

Took the wife and my youngest daughter to the movies here yesterday. Still as good as it was…read morebefore and the experience very nice. This is the real deal.

Tried to pre-purchase 4 tickets to see a movie one night and we ended up being about 15 minutes…read morelate and they locked the doors, tried calling to get a refund for our tickets and no one answered. So I tried calling a few days later and they said there was nothing they could do. Absolutely ridiculous that I can't get $36 refunded for tickets I never even got to use.

handicap friendly clean theater area parking friendly clean restroom . I felt like the seating…read morearrangement is excellent and you can enjoy the movie and in comfy seats

Awesome, well kept, traditional 2 screen Drive-In-Theater!…read moreTake your kids! Show them how we used to watch movies in the old days, before it's closed for good... They're only open on the weekends, so keep that in mind when visiting the theater. The concession stand is pretty decent, serving traditional Drive-In-Theater food. It was going to be closed this year, but I was pleasantly surprised to see it's still running, YAY!!!

Clean theatre and good seats. The kids loved that they had refills available on popcorn and drinks.read more

If I could give ZERO stars, I would. This place is RIDICULOUS. I was visiting from Las Vegas and we…read moredecided to take my grandkids to the theater to watch a movie. There isn't much of a choice here (which I guess is why they get away with their ridiculous policy). As I walked into the door, I had my purse on my arm and the first thing that was said to me was NOT welcome to the theater, thank you for coming, it was "you cannot bring your purse in here". I was confused and didn't understand and he said it again, you can't bring your purse in here if it's bigger than a piece of paper 8.5"X11"!! I still didn't understand as I have never heard of such a thing and asked to speak to the manager. She comes up and rudely says that it's policy for the safety of our patrons. I was flabbergasted. IF someone was hell bent on doing something bad, are they going to carry it in their purse?!? My daughters truck did not lock so I said I'm not leaving in the car so they said I had to put it in the office or leave. TRUST THIS, if I wouldn't have had two very upset grandkids, I would have left that very second and not spent a single penny in this place. I then told her she could search my purse - she then RUDELY says "it's not my responsibility to search your purse" you have to leave it in the office - so I had to leave my purse in the office (not locked in a cabinet or anything, just sitting on a desk. WOW I said I certainly hope nobody bothers my purse and she said they won't and I said well they better not when another lady pipes in and yells SERIOUSLY?!?!? To which I replied SERIOUSLY!! You seem to have a captive audience because I understand there isn't much in the way of a choice in movie theaters in this area. If there were a choice, I guarantee you would change that policy very quickly. I think we all know that this policy to "protect" the customer is just a lame, veiled attempt to stop your customers from bringing in snacks and not have to buy your overpriced garbage.

My husband has a hearing impairment. We have been here a few times and he has used the…read moreteleprompters. Tonight, we saw a movie and tried three different teleprompters. None of them worked. We asked for the manager and she could have cared less. It's unbelievable. Why offer them if none of them work. She was not even slightly compassionate. If you have a hearing impairment, you are not welcome here. Save yourself the frustration. Go somewhere else. We have had great experiences at Fort Henry Mall at the NCG.

Every time we come here something is wrong. Last time we came up here and the screen wouldn't work,…read moreso we spent 2 hours up here and had to get a rain check because it was never fixed. We asked about refunds for concessions, since we spent $45 and were snapped at by the manager saying "you still ate your snack why would we refund that?" Thats fine, things happen. We weren't mad. This time we spent over $100 on tickets and concessions for 2 adults and 2 kids, and they are OUT OF FREAKING ICE!!!!!!! Manager couldn't care less. Once we got into the actual theater, it was doing the same thing it did last time the screen wouldn't work. You can hear the ads and commercials, but nothing is on the screen. My husband went out and told the manager (which was also the manger that had to issue our rain checks last time) that the screen wasn't working, and she snapped at him and said "it will be fixed by the time the movie is on." My husband said "okay well last time we were here, it wasn't fixed, and we spent 2 hours here for nothing." she said "oh well I don't remember that." Manager has been the absolute rudest human on the planet both times we have had encounters with her. I'm also attaching some videos of the absolute disgusting area around the drinks and walking to the theater. Workers just standing behind the counter that could have easily went out and cleaned up a little. We will be taking our business to NCG theaters in Kingsport from now on. Cleaner, cheaper and 100% better customer service.

I really like this theater and the people at the front that I spoke to are very nice! Very helpful…read moretoo! They helped us split the check so that it wouldn't be too expensive for either one of us. The bathrooms were kinda gross. Like the back stall toilet was filled with piss and toilet paper so I didn't spend too much time in there, but other than that this place is awesome.

Clean theatre, comfy seats, easy ordering and delivery to your seat (for food). Pickup for drinks…read morewas a little discombobulated, but all staff were friendly and helpful!

Arnold's Drive In is a small establishment in boondocks of Knott County. When my friend and I…read morestopped by around 6:30 P.M. we were the only customers in the place. The interior was very dirty, and the waitress was smoking inside. They were almost out of all condiments, and the ones they did have were expired. The bathrooms didn't have running water and the toilet hadn't been flushed in an obviously long time. However the food we ordered was well made and tasted good and the owner of the establishment was very friendly and made time to talk to us. However, a friendly face and average food was not enough to make up for how dirty the establishment was.

Arnold's recently changed locations slightly, but the food is still just as good as ever…read more Everything form burgers and hotdogs to fish dinners and some unique, local favorites as well, such as the Wildcat burger! A very good place to eat, and they also deliver!

We took our grandson last night to see Goat…read more Check-in was quick. The popcorn was fresh and we got the combo with the souvenir Goat popcorn bucket. Great service at the concession stand. The theater was very clean and the employees were friendly.

I appreciate how quaint and nice this place is. Though the seats needs upgrade. However, I love how…read moreit help continue family tradition here in Richmond.

Nice cozy theater in a small plaza near interstate. Decent prices and clean theater. Employees were…read morekind and helpful. Some combo choices too.

Always super low key and not typically crowded! Clean and they have good concessions!read more