My experience here was a very good one. Scheduling an appointment was very east. In fact, they…read moredid all the work. I've my doctor sent the radiology order, they got a hold off me and have me several appointment options. Most of the time places make you reach out to them and almost make it difficult. Not SimonMed. The building was easy to find, the waiting time for my appointment minimal. The staff was caring, friendly, professional, and efficient. I found it refreshing in today's medical service world where most providers just want your money and treat you like you're wasting their precious time. Kudos, SimonMed.

After arriving at the directed time of 715 for an 8 am appointment, and waiting 45 minutes. I was…read moretold that they are backed up around 50 minutes. I had no choice but to reschedule the appointment, and am curious why they waited until the last minute to tell me... Also, as one of the staff approached the building, she stopped to talk to another patient outside making derogatory comments about a vehicle in the parking lot, and then came inside to say the same insult to a fellow staff member, in front of a waiting room full of people. Yes, the vehicle was mine. How professional that I'm paying you to talk poorly about my vehicle.... Not a good look and I won't be back to this location.

Great caring, professional technical staff. Every one of the techs for over 7 years has been…read moreexceptional. Check in is "hit or miss" depending who is at the counter - have experienced warm and friendly and helpful; but also have experienced curt and no eye contact. I prefer the staff who cares I'm there and is courteous, makes eye contact and helps. It's the outstanding tech folks who keep me coming back. Thank you!

on june 11, 2026 appt was 1130 am theresa the tech called me…read more & stated we are doing a breast ultra sound i said no you are doing a us of my axilla bilateral. she said we do what the order says not what you say. she was very sarcastic. i agreed with her we do what the order states. she looked at the order & came in my room& i asked what did the order say she said axilla. she talked to me in a very condescending way . she did not like to be corrected. the following day i spoke to xavier guerrero operations manager i explained my experience to him. he told me he would speak to heidi feverri the director and he would get back with me. well it's been almost a month and i have not heard a word from either of them. my experience was terrible

What can I say, nobody ever looks forward to a mammogram and it's been a couple of years since my…read morelast but let me just say by far this was the best I've ever had kudos to the girls up front Miss Georgia and Miss P My mammogram tech Angela by far you are the BEST tech I have ever come encountered with thank you for being my blessing today as well as being prompt and gentle You all are an amazing asset/team and I look forward to seeing you next time Merry Christmas and Happy New Year

MRI always running late…read morethis time 45 min and we are still not in Next time a different office

Had a 3:35pm appointment and arrived at 3:15pm. I was checked in and had my CT Image taken and out…read morethe door in 15 minutes at 3:30pm. Extremely professional staff in the wait area and imaging area. I'm glad I chose this location to have my scans taken, because of the excellent quality of care and professionalism of the staff. Five Stars SMIL Medical Imaging and thank you!

Beautiful building and phenomenal staff! There are two locations here so make sure which location…read moreyou do go too.

Absolutely frustrating: X-ray machine is broken but all numbers route to main scheduling department…read morethat has wrong information that keep saying the office is has a working X-ray machine & taking clients. The boss of this location is currently on vacation and is the only one authorized to inform scheduling department of this problem. The employee was nice and the security guard for the building was nice though (not their fault).

Back in November of 2023 I had a CT performed. I received a bill in December of 2023. The issue I…read morehave is not with the staff who performed the CT but the billing department. Since January of 2024 until currently I have been trying to get this bill for my CT paid for by insurance. I do not know what incompetent people are employed by Arizona Diagnostic Radiology in their billing department but because of their unprofessionalism with not just the initial contact employees but the supervisory staff as well has made me decide to NEVER have a service done at any Arizona Diagnostic Radiology Center. For 6 months I have been calling both them and my insurance company for payment of this bill. I have insurance and for 5 months the idiots at AZ Diagnostic Radiology billing put no notes in my calls, only tried one time to send the bill to my insurance company and basically blamed me for all of the problems with the billing and were rude beyond belief. So I have insurance, I have the paper that shows insurance company approved the CT. I have done everything AZ Diagnostic has advised me to do for the the last 6 months and they sent me to collections. I have a perfect credit score and always pay my bills. They are pathetic and I have absolutely nothing good to say about the billing department. Worst billing department I have ever dealt with. If I could give them a minus I would.

Top notch! Everyone was wonderful. I highly recommend the stand-up MRI. I 'm claustrophobic and I…read morehad absolutely no problems with this stand -up MRI.

great experience- they recognize when they have delays and address with water and small snacks to…read morepass the time - first time a medical facility recognized a delayed appointment time and valued their patients time with a smile a a small bite to pass the time A++++

Having spent several decades in ambulatory healthcare administration, I was struck by the…read moresignificant breakdowns in intra-office communication at this RadNet imaging center. The problems appeared to involve both my medical circumstances and the appointment process itself. Most concerning was the imaging center's apparent failure to communicate important limitations in their capabilities to the ordering physician in advance of the appointment. The result, in my experience, was nearly two hours of unnecessary waiting, followed ultimately by cancellation of the scheduled scan by the imaging center. RadNet is a publicly traded corporation whose business model centers on owning and operating diagnostic imaging networks across the country. While medicine has historically been viewed as a profession insulated from direct corporate control, the growth of companies like RadNet illustrates how large, investor-backed corporations are now deeply integrated into the delivery of medical care. In my view, this represents a contemporary example of corporations being permitted to function, in substance, as medical practice enterprises, and I believe the implications for patient care warrant serious consideration.

My wife has been suffering the effects of a car accident in June of last year and her pain…read morespecialist Dr Anket Patel requested an MRI of her lower lumbar spine. We were sent to Arizona Diagnostic Imaging for the MRI. They offer comprehensive outpatient imaging services across the greater Phoenix area, situated in the Paseo Health Center building, right next to the EverNorth Urgent Care office. Hours: Monday through Friday from 8:00 AM to 5:00 PM (Closed Saturdays and Sundays).You can reach them at 602-795-HEAL (4325) or by email at info@azdiagnosticimaging.com.ing directly at (480) 455-1850 or via the main support line at (844) 870-3019. Everyone was friendly and intake and the MRI were relatively painless.

When you get there, the receptionist check-in people appeared to not want to be there and do not…read morelike their job. When we got called back, the lady had no idea what exactly the orders were for and had to go back to look at them. The documentation had the fax number as to where to send the results to and they still sent them to the wrong place.

I had to have an MRI and I'm in constant pain from neuropathy. I was dreading it so much. I had the…read more2 most wonderful people helping me through the procedure. Abraham and Brittany. You both deserve big raises for caring so much about your patients. I can't thank you enough! You went way beyond any expectations for kindness . Donna Hunt

Awesome customer service, amazing techs.read more

The office is large and nice and cool when waiting for an X-ray. The staff was prompt and…read morecourteous. The wait time was not long at all so I can't complain whatsoever. They had little lockers to put my daughters clothes in when she changed to get her X-ray. That was pretty convenient.