I am the African that was racially profiled and totally disrespected in every way. This racist bigot aggressively demanded that I remove my sweat suit hood claiming that it was store policy for hoodies and hats not be worn when shopping. I was taken aback and told her no. this woman proceeded to demand that I leave the store if I did not remove my sweat jacket hood. she threatened to call the police and when I reiterated that I was shopping she made the call. she described my attire and inferred that I was suspicious and not following "store policy". the store policy is what she CREATED as I walked in the door because after the encounter several people were in the store with something on their head. THIS FUN ZONE LOCATION 1220 OAK ST. BAKERSFIELD CALIFORNIA HAS THE WORST CUSTOMER SERVICE and I WOULD NOT RECOMMEND SHOPPING HERE!!! THE ONLY WAY TO STOP THIS TYPE OF PREJUDICE and DISRESPECT IS TO STOP SPENDING YOUR MONEY WITH A COMPANY THAT TREATS YOU WITH DISDAIN. read more

thief. straight up up sold me some crap that did not work, called the store 10 minutes later, her employee did not test the item as is their policy, and told me all sales are final. Had a nasty conversation ended in swearing. totally unprofessional, barking excuses about state laws prohibit returns when all i wanted was to get a store credit for the 50 bucks i spent for some broken crap. called me back to tell me she gave her employee a write up, like that makes it better that you wrote up your minimum wage employee after you screwed over a customer. called me back to get her two cents worth and yell at me not to return to her store. this is the store with photos of the thieves who steal from her posted on the front glass, but didnt think twice about burning me. now im off to facebook, twitter and anywhere this store has a place to give reviews. read more

A friend and I were having lunch at Chuys when I realized my 4 year wedding anniversary was in a few days! I told my friend I wanted to do something new and different for my husband this year. As we were leaving we saw Fun Zone and we decided to stop and I have to say I was very impressed! As we walked in we were greeted with a smile,,,I explained to the clerk what my situation was and what I had in mind and she pointed me in the right direction. With their great customer service, big selection on fully stocked adult toys and lingerie I was able to get everything I needed to make my anniversary night very memorable. Giving 5 stars for the great new location and atmosphere, customer service and big selection of adult toys and lingerie. read more

3/10/2018 - My hubby came in for some stuff (a list of specifics) and had a great experience. Thank you Savannah for being so chill and helping him feel comfortable. You're awesome!!! 3/15/2018 - I had to edit this review to share my personal experience. My husband and I came in this evening because he is such a fan of this store, And all I can say is it by far exceeded my expectations. Sarah was so very helpful in finding what we were looking for. She gave us ourspace, yet made us feel completely comfortable while asking questions. Thank you once again for such excellent service. read more

Just came for the first time and It was a nice experience! The lady there was very helpful and was well informed on their products and could educate. They have a good selection of toys, lingerie, and more ! I read previous reviews of bad customer service but I'd rate their service 5/5 alone. The store itself also base a good and easy to see display and it is well organized and clean read more

I hope no one ever decides to come here. Bunch of jerk offs (pun intended) they weren't nice, who's not welcoming at a place with fun in the name. Just go to Hustler Hollywood where they are very welcoming and nice. Never ever ever ever ever go to fun zone :-) thx read more

Great customer service and advice from the ladies that work here. I always enjoy visiting this store because its always clean , they have friendly service and tons of variety of products. Shout out to Stephanie for helping my boyfriend find the perfect toy for me. read more

This is an awesome place! It's clean, well stocked and they have excellent prices. It's also a beautifully designed place. The staff is very helpful and I feel it was a great experience overall. I'm definitely coming back and recommending it to everyone I know. read more

thank you to the sensual women that helped me with thoughtful recommendations. I enjoyed the plug, realistic item and the f#*k sauce cum. For hours. Made a few videos if you have a private sharing chat room 7608908645 for more details. read more

Such a large selection. Spent so much time and it was a struggle to make a decision between all the things I found my husband and I loved. Such helpful staff as well that directed us where we needed to head. Can't wait to be back. read more

Cheyenne was genuine and was able to help me find the stuff I needed really quick, I was super thankful they had the products I was looking for, I'll be coming back here again! And also, the place was super clean! thank you read more

Don't be confused from the other reviews.... The store is in a brand NEW location. (On New Stine) The store is clean. Has the latest toys and the employees are very knowledgeable and helpful. I definitely recommend read more

I got kicked out for trying on the toys they was very mean :(( the lady told me that I also couldn't bring my children but they also wanted toys . They had very cool rocket ship toys , but they were very big read more

This was such a pleasant surprise walking into such a beautiful store. The help was exceptional and the product selection is much better than the other two stores in the area. Prices are also way better! read more

Great selection and helpful staff. I got some toys I've been wanting and ended up happy with my purchases. Reasonable prices. I will return and recommend this place to everyone! read more

People of color, don't go here. They hire black people for show just to fire them for no reason. The manager there is horrible and just sits on her phone anyways read more

As long as you follow the stores rules; it's the most amazing adult store experience you'll find in Bakersfield. Great customer service & best prices in town. read more

the worst customer service that i have ever experienced! this racist called the cops on my friend and treated him like shit. never never never shop here!! read more

New location is very clean and has a lot of new products. It's become my favorite spot to spice up my love life. Worth taking a look! You won't regret it. read more