I enjoy going to PT at Active Solutions Therapy Services. It has been seven weeks since I began and…read moretime has flown. I had a total right knee replacement two years ago March and PT was at New Mexico Ortho. Not the best experience. Some staff seems to be bored, apathetic, impatient. Not so at ASTS. Gaven who did my initial evaluation is a pro, personable, polite, friendly. He also encouraged and praised me. In fact, the entire staff are pro's, personable, polite and friendly. They seem to enjoy their jobs and are so encouraging toward their clients. Debbie, Tijeras NM

I've been having PT there. Everything seemed to be going well until I got a call that someone there…read morehas Covid-19. They called and said I should be tested. They refused to tell me anything more than I was there when the Covid infected person was there. Then they tried to set up a tele-physical therapy visit. It is a fairly large place with I'm estimating 8-9 rooms. They would not say if I was within 6 feet or any other distance of the infected person. Because of this refusal and that they were so eager to book a tele appointment I can only assume they are incompetent in dealing with this public health emergency and instead are more concerned about $$$ Truth is always best.

I have been here three times for three different therapies. The therapist's have all been…read morewonderful. They care about what is best for you (the patient). I am currently working with Tim. I have improved in a short time. UNMH always gives you the best care.

I appreciate the honesty and professionalism of the staff that I interacted with at UNM Hospital…read moreOutpatient Rehabilitation. I was referred to this location by my primary care who thought I could benefit from the staff here. I was taken care of by Jack (DPT) and Holly (PTA) and I really appreciated their professionalism, their genuine interest in helping you get better in the areas you needed help...and simply their honesty and kindness to understand some of the issues I faced. I spent probably 1.5 months with the staff here doing some exercises at the location + take home exercises on my own as well and thought they were, for once, not too bad for a couch potato like me. But like I said, what I appreciated more was that they listened. I raised potential concerns that I had and talked about one specific symptom on one of my follow up appointments that seemed like it wouldn't so much be physical but may be a bit more neurology related and they honestly told me their capabilities and their thought on potential next steps that I might need to explore (since it might not be something that physical therapy that they could help with). Thank you for your help and honesty. If I ever had any physical therapy/rehabilitation needs, I would wholeheartedly be happy to take a visit at this place again!

OK, this one is for the ladies - with lady problems. They are so busy that they schedule a couple…read moreof months out, but they have a robust cancellation option. They are so busy because they do great work and if you follow the regimen, there are quick improvements to be had. They have a good team of occupational therapists and techs. They have a very handy app to lead you through the exercises and do a great job of educating their clientele.

Good quality care, therapists knowable , office staff friendly and attentive. I had good care for…read moremy Lymphdema from Savannah. Highly recommend her. Hands on massage.

It seems like with places like this, your experience is almost entirely determined by the quality…read moreof the staff members that handle your particular child. We've been to a few places around town (Chatterbox, Indigo), and each of them, including this one, has pretty typical management. This means some decisions they make are frustrating and other aspects run smoothly. We had a wonderful therapist at Indigo who unfortunately quit. The management only gave us one weeks' notice despite having like a month's foresight, and we were left without a therapist, which is why we tried Climbing Tree. The speech therapist we were assigned here, Sarah, is dedicated, devoted, and serious about helping her patients improve. And for this experience (going on for half a year now), we're giving this place 5 stars. But be aware your mileage may vary greatly, and it is always worth exploring all your options.

Two-Star Rating because I devoted my valuable time volunteering here for nothing and need to give a…read moreheads up to prospective volunteers....DO not waste your time! For nearly a month I drove 18-miles one way, to basically clean the office, top to bottom including the bathroom. I was there to gain experience in the field of Occupational Therapy so that I might know that this is indeed the field for me. Schools require service in the field and it's become harder to get this exposure coupled with intense competition. As a result Climbing Tree Therapy Clinic has become one of many such private clinics that uses people, hard-working students trying to do the right thing, as nothing more than salary-free housemaids. Unlike the big hospitals where I had over 130hrs volunteering in the field of PT, with a set schedule of therapists you help out and shadow, There was absolutely no structure here. In addition no background checks, no communicable disease tests or vaccinations as does most places to protect clientele (e.g., TB testing and criminal record check) considering they work primarily with children this is concerning and yet my suggestions fell on the deaf ears of the administration head. I would often show up an hr earlier than the staff with nothing to do, so I would read various books on OT. Then when staff would show up, I would hear 2nd and 3rd hand that I wasn't busy enough?!?! This place desperately needs some training on how to best use folks valuable time so that it's a positive experience all around. I just couldn't believe how badly I was treated and I was "Giving" my time, that's what a volunteer is and should be appreciated not told to go scrub a toilet because there is no proper management.

Domechi is great !!…read more He really knows what he's doing with massage techniques . definitely recommend!!

Maggie was my wife's OT therapist after her operation. The first session she took measurements…read more The second session was cancelled; the office called us only 20 minutes before the appointment to let us know. We were in the car driving because we live 40+ minutes away. The remaining appointments were silently cancelled shortly after. The office did not bother to call us, we called them before our scheduled appointment to verify. No one answered so we left a message. Our call was not returned. We called another location that didn't offer OT, and they are the ones that told us all our appointments had been cancelled. Without commenting on Maggie's competency, we find the treatment we were given by the front office utterly unacceptable.

Dr. Dickie is a pill pusher. My brother is there recovering from a TBI, after being there for 30…read moredays he has become depressed due to minimal socialization. The doctor was pushing anti-depressants when he knows our end goal is to have him off medication. My mom is the power of attorney and told the doctor absolutely not to the medication he was pushing on my brother. After my mom left, he went back into the room to convince my brother to get on a low dose. Disgusting!! All they want is money by putting you on medication that creates more side effects for more money. I will definitely be reporting this doctor and do not reccommend this place. After 30 days of being there my brother has had very little improvements.

Amazing care with amazing physical therapy. The staff is amazing all around. This for sure is the…read morebest Rehabilitation center in Albuquerque. Insurance can be tricky and if you have to pay out of pocket it is expensive but the care for your family member is unbeatable. They have a whole top floor just for physical therapy. I highly recommend this center.

I've been through a lot of physical therapy throughout the last few years with a broken humerus,…read moretwo total knee replacements and spine issues. I think this place is by far the best I've experienced. The therapy I received was well rounded to strengthen the necessary muscles for my recovery and it all really helped tremendously. The owner and his staff were all very professional. I only encountered positive, encouraging feedback on my progress and I highly recommend them!

For the most part, once your routine is established, the care is pretty haphazard. Staff is…read morestanding around gabbing with each other and not particularly interested in monitoring clients. A few appear to genuinely be interested in helping. Several behave as though they're rather bored with the job. There's very little consistency with who is helping you. It's pretty apparent who the newer and less experienced employees are, they're still enthusiastic. The rest pretty much mirror the owner who appears to care less.

Every therapist is warm and welcoming. Office staff are nice and helpful…read more I am grateful to have found a place my entire family can come to for support. Thank you to entire NG team you all are wonderful! Treatments include: EMDR, talk therapy, breathing techniques, meditation, fun and engaging support groups.

Experienced and expanded staff knowledge on the journey clients are seeking relief on. They host…read moreIntensive Outpatient Programs as well as one-on-one care.