We brought our new furry friend here for a grooming. After her rescue adventures, she was a little matted, needed her nails trimmed and needed a bath! She's very timid but super sweet and they treated her so well. They did exactly what I asked and she looks beautiful. I'm glad we found a trustworthy and gentle groomer. read more

My pups loves coming here! The most important for me is that my dog is comfortable and he surely is here! He comes back looking so dapper and clean. Love the extra touches of a colorful fun bandana. It does take a long time for them to finish, but you will find the same at other grooming studios. read more

We've been coming to fur factory for 8 years but the past two times we brought our dog there, he's come back with rashes on his body. The first time, the vet thought they were fleas which he only could have gotten from fur factory. Three months later, after his second grooming there, he came back with the same rashes. Either they changed their shampoo or something else. We won't be coming back here anymore for their grooming. It's a shame, they did so well for so long. read more

Love this place. Dropped a stinky pug off and several hours later received a happy, sweet smelling doggie! Very nice and great place!

Understated may seem underrated! Dawn the owner at Fur Factory is a dream for a neurotic obsessive pet owner like me. I've have changed dog groomers like most people change their car oil! I've had dogs for 14+ years and I'm the owner of 3 dogs that must be groomed. That said - Dawn has handled my dogs with love and care and she gives me the peace of mind that every loving dog owner is seeking. Dawn at Fur Factory handles Chaise, (a popular dog in the Reston area who is slowing down a bit - he is a 14 year old bichon frise who has a variety of health issues. I am always nervous about leaving Chaise with anyone. I have left him with Dawn and I know that she is understanding of not only my love for this little doggie - but she is cognizant of his little needs as well. Chaise was groomed today and before she took him in she took the time to make sure he was strong enough and could handle a grooming. (he had surgery a few weeks prior). That spoke volumes to me. It says to me that she's not just looking to make money, but that she was concerned about the health and stability of my dog FIRST! This is a small grooming facility without all the fancy interior aesthetics, which mean NOTHING to me - what is of great value is the quality and care of the service. I rate them STELLAR!!!!! DO not judge their care and capabilities by the plain look of the building. I've gone to fancy shmancy groomers and felt like my dogs were literally in a factory! Fur Factory I feel like my dogs are just as safe as they are at home and they get a 5 star groom! I can't say enough about how much I appreciate this groomer! read more

I take my dog to the groomer two or three times a year. With summer coming, I took my Scottish Terrier there Saturday morning at 8am with an appointment. They called at about noon for me to pick her up. When I dropped her off, the woman there asked me what kind of cut I was looking for. While my pup is a scottie, I don't enjoy maintaining the scottie cut and they were respectful of that. Also, making sure she's comfortable in the hot and humid Virginia summer is much more important than appearances. I like that it's a very open space - you can look right in and see other dogs and see exactly what their groomers are doing to the dogs. Luna left with the cutest kerchief around her neck and full of waggles. My girl usually has some significant separation anxiety but she seemed really happy. For $55, she got a bath, a cut, nails trimmed, and I think they even ped-egg'ed her little paw pads. She's soft and smells so good. I've noticed that Luna has been rubbing her body over everything, but I think that's 2% itch and 98% of her trying to get the smell of her home back on her. I haven't noticed any excessive itching. Overall, a great experience. Sometimes I cut my girl at home but I just don't do a great job. When I take Luna to get groomed again, I will definitely bring her back here. read more

What a great place I have found to get my dog groomed! I had such bad experiences since moving here and this place is wonderful. Privately owned, small and very professional! I took my dog in at 10 and was told she would be ready by 1. Was called as soon as she was done and they were done 1/2 hour early. She looks great and was groomed exactly as I asked. There were no hidden fees. I paid the same as I do at the chains before they add all the other stuff in that they don't mention! The dogs there were within their sight and the ones being groomed looked as happy as they could be! Thank you for an amazing experience. My dog will be back! read more

I have been using Fur Factory for years. I have a cockapoo who hates having her teeth cleaned and is a real pain about her toe nails being clipped. She has the typical hairy ear thing going on that poodle genes are responsible for and she can be noisy to say the least. She always goes off with Dawn happily and when I pick her up she is happy, clean, clipped, polished and so smells so nice. Great service every time and a a caring safe and friendly place. The cost is very reasonable and has not gone up in three years. Knocks spots of any other groomers I have been to and I tried 4 in the area before Fur Factory. read more

We are moving to Reston in June with our four dogs so I'm online looking at veterinarians, groomers and pet services and I come across Fur Factory Pet Grooming. Unable to locate their website for prices, services offered and pics, I decide to give them a call and ask them for their website address. A woman picked up the phone and said in an indignant tone that the reason I could not find their website was because they don't have one...awkward silence. I said that I have four dogs and I am trying to compare different places since I don't know anything about Reston and I am not there yet. She said that I could come in person. She is absolutely right, I COULD drive an hour over there to check it out, but since it's not 1980, I would prefer to just go online and save myself some time. I know, crazy me for not wanting to take 2 hours of my day to preview a potential dog groomer. The next place on the list was Alex Mobile Pet Grooming. They have a website with photos that lists their services, prices and policies. I am not a big Yelper but as a business owner, I just don't get it. You just lost not one, but FOUR dogs who get groomed every six to eight weeks because of not having a website that costs barely anything to set up and maintain. It's a common pitfall for small businesses that in this case and I'm guessing in more than you realize, REALLY cost you. Talk about penny wise, pound foolish. The woman who I spoke with quickly ushered me off of the phone after our uncomfortable exchange. Since you don't have a website, I would assume that your staff would be trained to give good phone. Keep clients on the line, explain services, etc. You know, sales 101. I mean if someone with four dogs is calling your business to inquire about services, I would think that you would want to keep them on the line as long as possible so you can get them to schedule an appointment. Nope, that didn't happen. Fail number two. :/ Looking forward to doing business with you, Alex. read more

Fur Factory - My pack. - Pet Groomers Near Me - Reston, Virginia

We recently moved to the area with our 3yr old Lhasa-Maltese and our unfriendly 13 1/2yr old Portuguese Water Dog. They both need to be groomed every 6 weeks. I was nervous to take the Portuguese water dog since he was with our last groomer for 13 years and is never easy to deal with. Dawn was fantastic! She listened and cut both dogs exactly the way I wanted. She even removed the Portuguese Water Dogs muzzle to cut his face. I chose this place based on yelp reviews and am so pleased. I've just picked up my little dog from his second cut with Dawn and couldn't be happier read more

Fur Factory - Pet Groomers Near Me - Reston, Virginia

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Our little MIa, a mix Bichon-Shitzu, was trimmed there every 6 weeks for 3 years. We loved Dawn and she always did an excellent job. The place is nice and welcoming and the price fair. We had a few disastrous experiences before finding The Fur Factory, thanks to a neighbor's recommendation so we really appreciated the really nice job done there. We moved to California and still miss the Fur Factory and Dawn! read more

This place is a little off the beaten path but worth seeking out. I like that they take their time and make sure your dog looks great rather than packing in as many dogs as possible and doing sub par work. Our golden always comes back looking super spiff and smelling great. Our dog is a little more pricey because he is a hairier breed but since the owners are also the operators, there is no tip line on your bill. I will definitely use them again. read more

Very friendly staff and my Yorkipoos don't seem to mind the experience. Sometimes their claws are not trimmed that thoroughly, but they will redo them on the spot if requested. My daughter loves the little bandannas that they are always sporting after each session. read more

Took my Maltichon there 1 time to try them out. The cut was decent but I think she stayed in her cage the entire day . She wound up getting very sick the next day. I could be a coincidence . read more

I can not say enough about this place. My little guy Charlie had his first grooming appointment today he did awesome and they did a great job. I'm sorry I can't remember the groomers name she picked him up when we got there and loved on him to make him comfortable. I came back to a happy handsome puppy. I didn't know what I really wanted did the best i could in describing it and she got it just right. He is so cute I can't stop smiling and he is really feeling himself lol. I now officially have a groomer. Thank you Fur Factory!! read more

Fur Factory - Pet Groomers Near Me - Reston, Virginia

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We've been taking our cairn terrier here for a little over a year now. They are friendly, accommodating, and really great with the dogs. Baxter has some behavioral issues but they know exactly how to handle him and calm my nerves. Plus they do a great job on his cuts! read more

Love Love Love the Fur Factory. I have been taking my lhasa poo there for over 8 years. She also looks wonderful. She is happy to go in for her "spa day". Fur Factory is WONDERFUL! read more

I had used them for my first border terrier for years!!! They 'strip' them, not cut, as they have two coats. Always fabulous with Melissa. Well, took our 1 1/2 year old there for her second time and someone new did her, and I did ask for Melissa - not a large business. They pulled her undercoat out!! Straight down her back. She had to go to vet for pain. Took her over 4 months to grow it back. I'm sure they knew as Melissa checked us out and was super attentive, however never said a word. So disappointed and upset. Will NEVER use them again. Must be they are losing business in a location that is now losing their status. They don't even deserve one star for what they did to her. Shame on them. read more

Wow i am never ever taking my dog to the Petco "groomers" again! This place is unbeatable! My woolly mammoth of a dog was a mess and I had waited about a month longer than is advisable to take him in because I was dreading taking him back to the other place since it is always a really long day for him and he comes out looking awful! This place...he was home in less than 4 hours and still looks adorable instead of like a naked goat! Everyone was so sweet and no one berated me for having waited too long! I hate that it happens but again, in the past it forced me to be around for 8 hours or more waiting to pick my fur kid up and it is hard to fit that in sometimes. Anyway, I am forever a loyal customer going forward! I also like that is calm in there. The madhouse scene at Petco used to make my guy even more nervous and here he just was like "hey! no big deal!" which is huge. Cannot say enough good things AND the price was exactly the same as Petco! What took me so long to find this place???????? read more

The people at Fur Factory were kind and accommodating. They did a great job on our first visit. We will fur sure come back! Thanks!

I have a very shy rescue Pekingese. He is handled so delicately at Fur Factory. They really understand his personality & take great care in grooming him. I used to have an aggressive Llasa Apso, who was not cooperative with other groomers. Fur Factory was the only groomer that was able to handle her. I highly recommend them. read more

Tried Fur Factory on a recommendation of a friend, they did a great job, and most of all, my dog was very comfortable...i.e. his hind legs were not shaking as I walked in with him, he's not usually crazy about going to the groomers! Will definitely return! read more

I took my coton de tulear puppy there for his very first grooming. Since it was our first time I left it up to them to make him look really cute. They did an awesome job. It has been more than 6 weeks since his grooming and he still looks great. Their price was very reasonable as well and they finished his grooming within a reasonable time frame. read more

I have a Sheltie with a thick undercoat. She did a great job thinning it out. I was pleased with how he looked when I picked him up. The price is also good. I will be taking him back. read more

First I'd like to also address Kim's 1 star rating. As a business owner she should be embarrassed by what she wrote. I'd love to know her business name so I could direct people who use her business to look at her remarks. Think they would rethink using her services! She obviously thinks of herself as a princess and everyone should dance around her. Either that or she got out of the wrong side of the bed that day. Most websites are put up and forgotten and the information is always outdated except for the people who employ and constantly pay a web developer. LOVE, LOVE, LOVE the fur factory!!!!!! Groomers are fantastic and the prices are very fair. Dogs looked fantastic when I picked them up! Getting ready to set up our next appointments!!! read more

I took our dog, Penny, to Fur Factory on the recommendation of a friend, and we were just THRILLED with the result! Melissa did Penny's grooming; she listened to everything I said, then did the nicest job on her. She has not looked this cute since she was a little puppy!! When I picked Penny up, there were two other very happy, nicely groomed dogs being picked up at the same time. We will definitely be regulars at the Fur Factory from now on! read more

dawn and susan at fur factory are great! i had the pleasure of meeting them today when i dropped off my dog brodinski for his first official grooming appt since my husband and i moved from nyc. they did an excellent job on his cut (having done precisely what we asked) and gave him a cute soccerball printed bandana to finish off his look. they are reasonably priced and conveniently located. kani, bro, and i thank you, fur factory! :-) read more

My dog hates hates it when we trim her nails, so let's just say I'd rather have someone else listen to her whining and screaming. Fur factory was great! They found out she hated the nail clipper and quickly adjusted to the grinder, which helped so much. Their nail clipping was much cheaper than other stores (love that!). Will definitely be back as a repeat customer. read more

Amazing service- LOVE my dog's haircut! Brought my dog in because his hair was really matted. In the past I have brought him to Pet Smart and they shave him- yuck!. This place was great- she was patient and spent the time to give him a proper haircut which is adorable. Thank you! Highly recommend this place!! read more

We take our golden retriever here twice a year and absolutely love them. Highly reccomended for cost and product.

Haircut was uneven. I also realized later that night that they didn't clip his nails, so I had to take him elsewhere a few days later.

I dog sit in the Reston area. I take every dog here for emergency grooming. They are good and accommodating to my last minute situation on a week day. They are busy. And they offer great suggestions. I trust them completely over the last 11 years. read more

I have used the Fur Factory twice this year for grooming and each time it was an outstanding job. My Welsh Springer is a nervous nelly and usually shakes going places but she is not nervous going here, which speaks volumes. I would definately continue to use and highly recommend!! read more

Will not take my puppy anywhere else! I have taken our puppy to a local chain for his first grooming appt. They shaved him completely down to the skin. When the ladies at Fur Factory saw him they were so upset! Now, The Fur Factory is the only place I'll ever take our puppy! The bonus??? Our puppy loves to go there! read more

I have had my Golden-Doodles groomed here now 3 times. They are caring people that love dogs - even if they are a little matted..... I have had excellent results here and I trust them to take care of my dogs in their care. Wonderful people all around. Highly recommend - although I worry that they will get too popular and make it hard to get appts. :) read more

Not a fancy place but very good groomers. I have a golden-doodle and HATE when I take him to groomers and all they do it just shave him down completely. Fur Factory only takes off what is needed so that he still looks really cute when I pick him up. They do keep them all day, which I am not a fan but most places do this. I have been using them for about 3 years now and have been pleased every time. read more

Rex loves "bath day". He goes once a month and gets very excited when I tell him where he's going. I swear, he thinks it's his day on the town. I have to leave him alll day because of my job, but he's as happy as can be when I pick him up. During the times he is shedding more heavily they take extra time and effort to get as much off of him as they can while he's there vs. at home! read more

The Fur Factory is THE best. The staff truly cares, and they do amazing wonderful work! I love knowing that our little pup luv is in the best of hands there. Susan will always call me if there's an issue for example they need more time...they never want to rush the dogs and make them uncomfortable, they are all about quality over quantity. We've been taking our bichon/shihtzu mix once a month for bath/hair trim/nail clip/inner ear hair trim since she was a wee pup (after the proper shots). They accommodate all of our "special needs." Susan is amazing - Our dog has gone through some "moving into adulthood" changes recently and she has alerted us to watch for hair texture changes ... which have developed, unfortunately. More quick to matting etc....today's visit was going to take a bit longer due to the matting, and Susan called me and asked how we felt about trimming more length off of our fluffball, so that our little luv wouldn't be too upset about their trying to comb through the matting after they had tried for a while and it wasn't going to progress any further without making pup uncomfortable. I appreciated that so much. We told her to go ahead with the "more than normal" cut -- and we didn't know what to expect when we picked our pupluv up today, but wow she looked gorgeous. Still so fluffy and a beautifully proportioned cut. Susan was more concerned than we were, I think, which says a lot. Every time we go in we see the other dogs being groomed and honestly they all look so content. This Fur Factory team truly cares, it's all about the good of the dog, they truly care and they do amazing work for an great price, and we just don't know what we'd do without them! Thank you Fur Factory! read more

I have been going to the Fur Factory for years well over 15 ! . I have always been very satisfied with the service/care and sense of humor. they are incredibly kind to my babies when they get old and fragile. I had Scottish Terriers for years and my boys came back with the correct Scottie Face not the Schnauzer look. I rescued a mystery terrier from the pound 10 yrs ago and turned him over saying I had no idea what is primary breed was. When I returned by precious Mack was a Westie. which is what my vet thought. They have been great with puppies and the old men (my dogs live well into their teens), Mack is 16 now.. I downsized 2 years ago to Yorkies.( puppies- yes I am a crazy dog woman) They are terriers but after my Scotties are more like canine gerbils. ( I laugh a lot !) Again Fur factory has done wonders, no neck nooses and they come back so cute. Cannot say enough about the staff there. the only problem i have is the stairs but even that can be circumvented. read more