I'm extremely pleased with this organization. They were prompt, courteous, knowledgeable, reliable…read moreand affordable. The very day I called to inquire about an estimate, the owner visited the premises and was ready to go over exactly what was needed and scheduled a repair time around my schedule. After the repairs were complete, he also conducted a follow up visit at no charge and corrected other minor repairs that were needed. He took the time to explain every detail of the repairs. This organization is appreciated. I wish all contractors/repair companies were as great as bright star!

Never ever use this company. The man is rude and obnoxious. The warranty company sent him I had no…read morechoice. They replaced an ice maker- which broke again after 33 days. Then told me they had to order one. Almost one month later- they don't show up on the time they tell you. He randomly called to come on a day I wasn't home! Then told me he'd send a tech at 8 am Friday. Well it's 9:25 no tech! When I called he was rude nasty and obnoxious- then said "I said I'd try by 8" no he said 8 am!! They are so unreliable and rude please stay away. If it was fixed the right way the first time I wouldn't need them again . They need to learn how to be polite& respectful of people and their time. Make a set appointment and keep it! Horrible company many. Hope choice warranty drops them. Make sure you record your conversations with this guy too! Very important

Great job, came when he said he would. I paid more than in the past with other contractors but Jeff…read moredid a much better job.

They did a wonderful job on our driveway and filled in the cracks and seal coated after. They told…read moreus to keep off the driveway for a few days so tire tracks don't occur. We are so glad they were able to do our driveway it was worth the wait. Thank you JWS.

Frank came highly recommended to me, and I can already see why. I called on a holiday weekend and…read morereceived a response from Jen right away. He arrived promptly and was extremely communicative throughout the entire process. He was incredibly kind, thoughtful, honest, and patient with all of my questions. He took the time to explain everything clearly, and I could tell right away that he is a genuinely good and trustworthy person.

We have had Frank and his crew come out quite a few times to our home. Our house needed lots of…read moreelectrical updates initially, and then over the years we just had small projects completed here and there. One time we had a pretty urgent electrical issue with an improperly wired stove from the previous owner , and Frank came out right away to help. Their pricing is very reasonable , and he is transparent with everything. The office staff is also very helpful with scheduling/billing. I appreciate the guidance with getting new equipment installed/replaced. He takes the time to provide explanations and reasoning which is a big plus. We just moved again, but are still local. We absolutely will be calling them in the future!

Had a great experience with these guys. AC quit on a 90+ degree day and I called them the next…read moremorning. Although they had a full schedule they found time to stop by that afternoon. They were completely transparent on the cost for the visit and diagnosis. They were able to fix the problem and get me up and going within an hour. Very professional throughout. I highly recommend.

I called them when our Central AC stopped cooling. Tony was quick to respond and come onsite…read more He was courteous and polite. Told me it was out of coolant and recommended we do a pressure test to figure out how bad the leak was. After two days his other guy came in and said leak wasn't that bad and that filling it up with coolant would last us one season (next few months) but that we would have to replace the AC unit soon. Less than a week later we had lost all coolant and they were kind enough to come back again and refill again and very next day we were out of coolant. Sweltering hot! Nice people. Gave us a quote which was $2k more than Home Depot's quote and $3k more than another HVAC contractors, so I went with HD. I feel bad I couldn't give Fontaine my business even though I liked them, but $2k is just 2 much.

Had I been a character in the old Batman TV series, I would definitely have been Mr. Freeze…read more(hopefully when he was played by George Sanders rather than Otto Preminger!). I like to think I can handle adversity as well as anyone, but I'll have to concede that I'm a big wuss when it comes to staying cool during the torrid months of summer. (Had I been a character in an H.P. Lovecraft story, it would have been Dr. Munoz in "Cool Air.") When I was a kid, my family had central air conditioning in the house, but my father, a child of the Depression, would only turn it on when the weather turned so brutally and insufferably hot that even he couldn't ignore it. As I got older, suffering from migraines, rampaging insomnia, and various other ailments, my parents took mercy on me and bought an air conditioning unit to put in my bedroom window, and I was very happy with that little unit. The rest of the house might resemble Hades Lite (or just plain Hades), but in my room, it was a cool and refreshing oasis, a restorative "boy cave," supplemented by my pile of Black Sabbath records, my stack of horror comics, and those few "Adult" magazines I had been able to shoplift from the Preakness Luncheonette. When I finally (and reluctantly) entered adulthood, and moved into where I live now, for the 1st time I had central air conditioning that I alone was responsible for, and that air conditioner was on continuously from the end of May to the middle of September. In the midst of one scorching hot summer, it stopped suddenly. In a panic, I called a company that may have been Economy, although at this late date I'm not entirely sure. The repairman examined my unit, made some repairs (and the price, as I remember it now, wasn't prohibitively expensive). He told me the filter hadn't been changed in a long, long time. "Huh?" I managed to respond. "Filter?" Patiently, he explained that the filter needed to be changed regularly. I could buy them at the local hardware store. I heeded the advice. A few years ago, I had to have the unit replaced, and this time it definitely was Economy who did the job. They did it very well, and... again... the price wasn't exorbitant. (Although the new thermostat was baffling to me when I had to replace the battery and reset it; thank God for Youtube tutorials! I mentioned it to a friend, and she agreed, telling me her elderly mother had recently had the same thermostat installed and had nearly given herself apoplexy trying to figure out how to use it.) It's been working fine since then, but last week, one of the hottest stretches I've ever experienced in my lifetime, had me very nervous. (In addition to migraines, insomnia and various other ailments, I'm a bit of a paranoid.) Everything seemed to be working fine, and I was cool enough, considering, but the temperature on the thermostat wasn't reaching as low as I had set it. Common sense told me that because it was so exceptionally and brutally hot outside, the air conditioner had to work that much harder and wasn't necessarily going to get down to a level of frigidity that would keep Mr. Freeze, Dr. Munoz or yours truly perfectly happy, but common sense pitted against paranoia never has much of a chance (at least not with me). I called Economy in an effort to reassure myself, but...naturally...got a voicemail. It was expected, but my nervousness increased. Resigned, I left a voicemail message. Truth is, I wasn't expecting any call back. According to their website, they close at 5pm. A few minutes after 5, however, I received a call back from Joe. I expressed my concerns, and he was very patient, explaining to me that I was probably correct in my assumptions, but that if it did present a real problem, to call them back and make an appointment for someone to come out to my place. He also told me that if I changed my air filter more frequently during the summer months, it might blow out cold air a little more efficiently. It was a reassuring phone call. I've liked the service I've gotten from this company in the past, and I have to say I was mightily impressed by the callback on what had to be one of their busiest days. I'm so used to calling companies for service, much less to simply ask a question, and getting no response at all, that this was a notable and commendable departure from what I'm used to. It's a family run, local business, they've been around for a long time, and I would readily recommend them to anyone.

Correctly diagnosed the problem in my 30 year-old Lennox central air-conditioning system and found…read moreit to be repairable when another outfit just wanted to replace it. I'm saving a bundle. I so appreciate their honesty! Highly recommend these guys.

Eric's team came after our old water heater sprang a leak. They were quick, courteous and thorough…read more The guys had to get creative to fit the new vent pipe into the chimney thimble with the furnace vent pipe. Eric's customer service came through again. Paul W

I don't usually rate any companies, but i had to. I rate Eric Grubb and his staff, Matt and his…read morecolleagues 5 stars because they were prompt, professional, courteous and accommodating. We had issues with our Tankless water heating system as it was not releasing hot water. The guys came the next day and figure out the issue, they order the parts it needed. In a matter of few days they returned and install the parts. When the water system did not respond, they investigated and inspected all aspect of the house and got it to work. I recommend Eric Grubb and his staff for your Tankless Water System. These guys were professional and wonderful. Thank you Matt and the other guy.

Kevin, Rich and the team at McCormack Contracting ust completed our deck. They were not only…read morereasonably priced, but completely professional and did a beautiful job. They were always on-time and got the job done efficiently. They paid attention to all the small details of the job and their work area was left completed neat and clean each day. I would highly recommend them and plan to use them again in the future.

We recently had our deck redone by McCormack Contracting. Kevin's team, led by his brother Richie,…read morearrived on time and started work immediately. Within an hour the entire old deck had been removed. The install began with laying out a perimeter feature board, followed by the main deck boards of a contrasting color to make the deck even more beautiful. There were several mitred corners to be dealth with as well as stairs. By the end of the day, the entire deck including stairs was completed. I think we had a 1/2 board left over. The yard was swept so you would have never had known any one was there. Everyone in the crew was friendly and a pleasure to work with. They even allowed our dog, Beans, to oversee the work. True quality, professional install, I would highly recommend McCormack contracting. Jon/Julie Rowland