We've been customers of Arctic Air Conditioning since 2017 and have always enjoyed excellent…read moreservice. We have our HVAC systems serviced every 6 months, and various services during the past 9years. Yesterday's technician, Victoria R, was extremely thorough and gave a detailed explanation of the items noted on the Home Health Report. She was respectful of my home (wore booties & cleaned up debris), friendly & courteous. Also, my husband & I were impressed that Arctic Air hired a female technician; more companies should follow your lead!

New AC unit out in 2024 Dec. Could not turn on unit when we…read morewent to use it 1st time in summer once we finally got an apt for them to come the unit barely called the house. This year same thing went to use unit today nothing... After 3 calls the earliest they can get here is Sunday! This is a brand new unit. I'm so sorry we used this company and do not recommend to anyone

Our family had a fantastic experience with Master Touch Home Service in the replacement of our home…read moreheating and air conditioning systems. This recommendation is underpinned by responsiveness, excellent customer service, strong technical ability - and most importantly - a personable, trustworthy, and passionate owner-operator. With the turn of the seasons, our aging furnace wouldn't blow warm air. After researching local HVAC companies via online reviews, we connected with Master Home Touch Service in the Freehold/Manalapan area. The owner, Hovhannes Mirimanyan ("Hov"), was free that day for a service call ($100, but waived for larger projects). We mutually agreed that it was time to replace the 30 year-old furnace. Hov carefully walked us through the issues with our current furnace and air conditioning systems. He then outlined in a "no pressure" presentation several solutions, providing a cost-benefit analysis of each system (G/E, Rheem, Bosch). He showed us photo portfolios of past similar projects. A few days later, a three-person installation crew arrived at our home at 7 AM to perform the removal of the prior HVAC, and install the new system. The installation was completed by lunchtime, with our home left in pristine condition. The next morning, Hov returned to walk us through the details of the installation and how to perform basic maintenance items on the furnace. The Rheem system works great, is quiet - and connected to a smart Honeywell thermostat. The price paid was fair relative to the quality of services rendered. In summary, I highly recommend Master Touch Home Service for residential HVAC projects. They also provide commercial service and selecting plumbing services (e.g., hot water heater replacements).

My Central AC was not working at the end of last season. I called Master Touch and spoke with the…read moreowner, He came out 2 days later and went over my old system and we discussed options. Since the system was 14 years old and not the top of the line, I decided to have Master Touch install a new air controller and outside unit. The unit arrived 2 days later and shortly after that 2 workers arrived. They were polite, meticulous and worked non stop until the job was done. The owner "Hov" came by at completion and went over operation, warranty and even installed the new AP on my phone. It has been cold ever since installation so we havent had the full use of the system other than a trial run but at this point I cannot say enough good things about our experience with Master Touch. We have been here over 45 years and have dealt with many contractors. Master Touch gets the highest rating, I highly recommend the company.

Came quickly and took care of our issue with a lower quote and final price than other businesses…read morehad offered. Very kind and helpful too!

Andrei did an outstanding job with my heating maintenance, including a thorough blower cleaning and…read morefixing the door switch. From start to finish, he was extremely professional, knowledgeable, and respectful of my home. He took the time to explain what he was doing and made sure everything was running efficiently before leaving. The pricing was very fair and transparent, with no surprises. It's rare to find someone who combines quality workmanship, honesty, and great customer service--Andrei absolutely does. I highly recommend him for any HVAC maintenance or repairs. Go to provider. Thank you Andrei!

Contacted East Coast yesterday around 10:15am for an A/C unit not blowing cold. They responded…read moreright away, was in the area to inspect between 11am-1pm, texted around 1pm a bit behind schedule and on the way. Completed repair same day. Very professional service, outstanding communication, good workmanship with fair pricing. Would recommend from my one experience and intend to use again for any of my homes needs.

Contacted East Coast for central a/c "check-up" of vibrating noise. Tech. came on time, inspected…read more& replaced the noisy part. Jason came the following day to make sure the a/c was properly working and with one minor adjustment, everything turned out fine! Highly recommend East Coast; local, professional and Jason & office staff very pleasant!

My Mom's heater is over 36 years old. I moved inb4 years ago to take care of her 24/ 7…read more When the Heater 1st had a problem contacted Xteme Comfort. Anthony has always come out to fix the heater. He's done a amazing job and fairly priced. He does a fabulous job..​

I'm very satisfied by work they did for us. Anthony promised to come at about 11am, and he called…read moreto say he was late, and shortly after that he was at our home. He quickly found out the problem with our furnace. No rush, no pressing into something we didn't need. At about 3pm Anthony came again with a new motor. He has shown me the old motor and the new one. It was difficult to rotate the old motor - that was the problem, it has lost almost all grease. In about half an hour the job was done. Then Anthony advised us about air filtering and has given us other useful recommendations. The total price of the new motor plus labor was roughly half of what the AJ Perri has charged us for the same motor a year ago. This motor worked for one year and died right after its warranty has expired. How do they do that? :-)

Make sure you get Dennis! He is fair, honest, and hardworking! He will analyze your job and try to…read morehelp you save money! He is methodical in his approach and your plumbing needs will be better for it! Last year, he installed a tankless water heater and this year he had to replace my heating wiring system! There were other times he saved me money such as a bubbling washing machine pipe that was nothing more than too much detergent! You will get quality, service and value for your bucks!

*** This is a follow up review. After a conference call with Dept of Consumer Affairs, the owner of…read morethe company is, in fact, a licensed HVACR provider. I appreciate the owner of the company following up the Dept of Consumer Affairs to clear up this confusion. The differentiation is "person" vs. "business". The below was earlier today. Please see abbove for updated info. I telephoned the company to learn of their HVAC license number as I could not locate by their name. Whover answered the phone did not identify the name of the company. He merely said Hello. He gave me a license number. I phoned the NJ State Board of Examiners of HVACR and this entity is not licensed.

I recently purchased a business in Englishtown. Everything in the building works perfectly fine but…read moreI wanted to be able to save on costs by creating a schedule for the heating and A/C. When I tried to go in the settings it required a passcode. Crystal Air was the company that installed the system so I reached out to see if there is a master code the system starts with in order to set the schedule. Instead of letting me know the typical master codes to test they sent TWO people out to input the original code the system came with. I received a charge of $330. This was a feature I could have lived without. I just wanted to see if they had a code I could put in so I could put the schedule in myself. When I called to ask about the bill, the woman at the front desk told me the owner would give me a call (never heard from him). I'm beyond frustrated being stuck with a bill like this. I figured since they installed the system they would know the original code and be able to help without sending two people and charge a bunch.

I contacted this company in June 2023 to service a Santa Fe dehumidifier. They were listed on the…read moremanufacturer's website as a qualified technician at the time. The tech probably spent probably 15 minutes on site and said they would contact the manufacturer for the warrantied parts, charged us for the service call and indicated that they would get back to us to schedule service. We called back numerous times over the next 4 months and were told each time that the office staff would have to call us back because "they didn't have our file in from of them." The company cashed our check in October 2023 (I would have put a stop on it had I realized it wasn't cashed) and we never heard from them again. I took the time to follow up several times after that and got the same runaround despite being assured they would help us. Extremely unprofessional. Beware of this company!

Quick response to refrigerator not working, diagnosed and fridge back to working. Highly recommend!!read more

Anthony is the greatest!! He responds quickly to our calls - tells us when we can expect him & he…read moreshows up. He looks at the problem we have, gets whatever part may be needed and fixes it! He's a great young man. I wish every service person could be an "Anthony"! He's professional, well spoken and his estimate & price are good. He's our guy for life!

I can't say enough good things about FlowPros! They've saved…read moreme multiple times with my air conditioner over the past couple of years--fast diagnosis, honest fixes, and everything still works perfectly. Most recently, they installed a brand-new furnace for us and the whole process was flawless from quote to finish. What really sets them apart is how fair their pricing is and how incredibly quick they are. Every time I've called (even in the middle of a heat wave or freezing weather), they answer right away and get someone out way faster than any other company I've ever dealt with. No endless waiting on hold or weeks for an appointment. Chris is amazing and very knowledgeable and Mason deserves all the praise as well. they're both extremely knowledgeable, professional, and genuinely nice guys who take the time to explain everything. You can tell they actually care about doing the job right. If you need HVAC or plumbing work done, do yourself a favor and call FlowPros. They've earned a customer for life! Highly, highly recommend! Feel free to tweak any part of it, but this version sounds natural and will definitely help them out.

Great service, professional and met the promises price. Did the service and also identified and…read morereplaced a valve. Would recommend