Relocating from SF to the east bay I needed to find a new bed that I felt was me. I went to one Furniture store down the street from Furniture City to only feel pressured to buy and leave but when I stepped foot into Furniture City I felt welcomed. Danh was so sweet with me she was patient and very caring. Thank you Furniture City I'm excited for my new bed. I will be shopping with you all in the near future. I highly recommend, great deal and wonderful costumer service read more

Furniture City - My new bed! - Furniture Stores Near Me - San Pablo, California

Ask for Jad he was very helpful. Great price, lots to choose from. They also make custom sofas.

I bought a bed from them that broke in less than a year $800 down the drain terrible products!! I called to tell them the issue the owner of the store is a nice older asian guy that tried to help me but his wife is a very rude person that stopped him from fixing the situation. Never buying anything here again! read more

I love coming to this furniture store. I've bought more than half my furniture from here, and I never experienced any difficulties. From picking out my furniture to the delivery, everything ran great and smooth. read more

Best prices in town and the deliver for a good price and setup everything. Will always come for all furniture needs and wants

I got a sofa in this place long time ago but until now i still remember how rude the guy is from us for asking what are the cheapest they can give us that day coz we dont have a lot of money. He treat us like garbage and he want us to leave asap when he find out that we will not buy expensive furniture!!! Never again will go here even if i have money to buy! read more

My family and I just moved into a new apartment 2wks ago, and we needed some new furniture. I came to this place on yelp....read the reviews (which most were good) so we decided to go take a look. We ended up buying 2 recliners. They are very comfy and the prices were reasonable. I also bought a nightstand. I will definitely be going back to buy more. My son 's thinking of buying a dresser. Thank you for your amazing service read more

Came here today to find a computer desk. As we were walking in, an employee looked at us and just walked away.... we continued to walk down towards mattress and the old lady working there did the same as the other old guy. No one greeted us no one asked if we needed help. We left. I'm not giving my money to a place with no type of customer service skills. read more

I would always get furniture here . unfortunately last year while I pregnant I decided to buy a mattress and a dining set . The dinning set is okay , but my mattress is sinking in on both sides . I paid a decent amount for it and I just can't believe it ruined in just over a year . Today I went in to ask if there's any warranty or anything I can do ? The owner said Nope . I couldn't believe it . He was so nice over the years when we we're purchasing things . My entire family have bought things from here . I was there was a better outcome or they could've said let's see what we can do to fix this . No recommendations or nothing . He just wiped down his walls and looked at the floor . I wouldn't recommend buying a mattress here or at least a mattress $700 or cheaper . read more

My girlfriend and I went there February 19, 2017 to buy a couch which was cool at first. Nice price and good looking couch, we we're told it had to be ordered and it would take 4-6 weeks. We paid half on the couch and waited 2 1/2 weeks before calling them just to see about the couch. We we're told the couch was sold out and we had to wait 4-6 weeks. I had my girlfriend call them back a week later to find out when the couch would be available and we was told May 7th. Clearly that's not 4-6 weeks and they never called to communicate anything about the situation. Then wanted to charge a restocking fee for a couch that was never available of $192 but we ended up paying $40 which is still some BS. If you buy there you might have to do all the communication. read more

Always a pleasure to do business with them. Great prices. Zero confusion. Great selection. Friendly and always punctual. I've purchased a ton of furniture from them over the years and am always happy with the results. read more

Horrible customer service. Kissing my butt isn't necessary but a level of respect for someone who wants to spend money on your product would be nice. read more

This place has been here since I can remember. I would always go with my mom whenever we needed new furniture. It is family owned and the owner woukd always give a slight discount since we paid in Cash and I would buy a few things at a time. However, I recently purchased my own place and naturally came here and unfortunately, the daughter "Dan" is not very good with customer service. First of all, she didn't know the price of anything. Secondly, when I asked if she would match the price of the exact same sofa set at Richmond furniture, she was extremely rude and said I should buy them from there.. read more

Great place! We have made several purchases from them (a couch, dresser and bed). Thus far I have been pleased. However, our most recent purchase has left me slightly disappointed. My husband and I purchased a dresser and twin sized bed for our daughter. It's actually the same bed as we have for our son but I wanted them in white. The natural color is burch. We paid an extra $100 total to have them painted white. Upon inspection (after they'd left) we noticed that the white wasn't as white as it should have been...it looked like the primer... So now my husband and I will probably have to paint it ourselves. I could call and complain and then what. I don't feel like going through the hassle. From here on I'll just pay more expensive prices elsewhere to get exactly what I want. The color may not be exactly what we wanted but the quality is great. The dresser and bed are nice and sturdy just as we need. I'd probably buy from them again. read more

Great place and good prices!!! I took them a little longer than what I was told to get the bunk bed to me but they got it to me the same day as promise. I admire how hard they work and the long hours they put in just to make sure all of their customers are happy and satisfied especially me, I am one hard person to please. I must admit I did get a little nasty and upset because they didn't come between the time I was told but at the end of it all they showed up and I'm happy. I'm sorry for not being patient and acting impulsively. Please accept my apologies. I will definitely look forward to buying more furniture from you guys. Thanks again for your hard work and awesomeness!!!! read more

Very amazing place, nice furniture from couches, to beds, dining room etc..my friend told me about this place. Going back today to buy my living room set read more

Good selection! GREAT PRICES! Nice people! GREAT SAME DAY DELIVERY & SET UP SERVICE! I purchased a futon from there last week and found the SAME FUTON at a different store for $100.00 more!!! I'm buying my bedroom set from there next week!! read more

Great service. They delivered literally in 30 minutes since I lived so close by. Great prices for good quality furniture. Will definitely be going back to pick up more furniture. They had a great selection! Couldn't have asked for more. Took it up a flight of stairs. read more

Well, the furniture was a lot better than the service. I put a bed and mattress on lay-a-way and paid it off within 2 and a half weeks. When I made the last payment, I was told that my bed would be delivered on Thursday, Thursday came and went and I heard nothing from Furniture City. My wife went to check on the delivery on Sunday, they told her that our bed frame had been discontinued, then offered her a different style. She didn't want to make the decision without me. I was available the next day to see what else they had to offer. Because of the limited amount of furniture they had on display, I had to select from a book, everything that I saw in the same price range looked a lot cheaper than what I had originally ordered, then I came across a very nice bed that was $100 more than the original bed that I ordered. I asked if they could accomodate me and give the new attractive bed to me for what I already paid them. They didn't accomodate and said I had to select something that cost the same as what I paid. So I selected a cheap one. Furniture city said once again "We'll deliver on Thursday". Once again, Thursday came and went with no call or anything from Furnitur CIty. My wife and I then went back on Saturday to see what the delay was, we were told the head board and foot board was in but the side rails were not. I demanded at that point for them to give me the attractive bed or a refund, they said please wait, the bed will be in by.... let me guess, Thursday? He said yes, Thursday. I came back Thursday and still no bed rails, they told me the rails are on a shipping container and will be in LA in 2 days. I then asked if I just pay the extra $100 for the other bed, how long before I can get it? They said, "tomorrow". Tomorrow? TOMORROW!!! I paid the additional hundred dollars and finally got a bed. the next day On the flip side. The bed is very nice and comfortable, but the customer service sucks. read more

Got a sectional from here at a great price . They delivered and took it up 3 flights of stairs and set it up in my living room .. awesome customer service read more

We bought most of our furniture from here. Great price and place. Ken is very nice and helpful.