Follow up after two years of living with the sofa. We continue to be VERY happy with our purchase. The fabric has held up great - virtually no signs of wear. Additionally, Han's guidance to go with a firm foam was spot on. The sofa is still quite comfortable and the foam remains firm and supportive. All in all, still completely satisfied with our purchase and have referred a number of friends here in the last two years. read more

We have been looking for a new sofa for a long time (over 6 months). We stopped by many shops and many custom sofas. We happened to see Alpha Design when we were looking at another nearby furniture store. Hans was very relaxed, but able to answer any questions we had. The prices are very reasonable and there are so many choices of sofa and chair styles and fabrics! We ended up really liking a floor model and were able to save by buying a floor model. We didn't like the legs and he was able to change that. We also saw a chair we liked and also bought that floor model. We couldn't believe our luck. Hans is a great. If you know what you want (or even if you don't) and want to be able to pick your fabric and cushion firmness at a reasonable price, we highly recommend this place. Hans loves to ski too! read more

Four years later and our sofa is still great. Fabric has held up well. We got the mattress coil cushions and they feel the same as they did when we first got the couch.... excellent! We are purchasing a new sofa...and we went to see Hans at his shop and have settled on a new sofa. Hans had come to our house to measure and we will proceed shortly with an L-shaped couch. Looking forward to our new couch! read more

If you're looking for a new couch/chair, please please consider working with Hans from Alpha Design. You'll be very thankful that you did everytime you sit on it! I wanted a chair for my lounge room that matched my specific design style and needs (colorful, deep + soft seat, made with performance fabric, and good quality). I checked online for options and went to multiple big box stores, and couldn't find anything that I liked. So I decided to go the custom route and stopped by Alpha Design to see what options they had. First, their selection was impressive. I could have spent hours looking through the different chairs, fabrics and colors that they had - there was something for everyone's taste. Second, I really appreciated Hans' knowledge and customer service. He helped me pick out a great fabric when I explained what I was looking for, advised me on the right cushion firmness to choose, and was overall extremely kind + knowledgable. The price of the chair was very reasonable - lower than a similar Room and Board option, but with the same level of quality and a much shorter lead time. When the chair was ready, we hit a snag with getting it into my home due to its size. The delivery men were extremely lovely, going over and beyond to get it in. Hans called me to check in after the snag, and then again after delivery to make sure everything was good and I was happy with the chair. Excellent customer service from everyone involved. I've had the chair for a few months now, and I adore it. It's absolutely gorgeous and so well-made and comfy, to the point that I actually use it more than any other chair in the house haha. Very easy to care for as well. Hans' quality and service is some of the best that you'll find anywhere. Please skip that big box store and check out Alpha Design! read more

TLDR: Fantastic process, amazing staff, wonderful couch. Go get some stuff and support this business. Couldn't be happier with this process. We were out shopping for furniture, we were initially just going to get s cheaper thing at ikea but I'm so many happy we didn't. For giggles otw to another shop we stopped by "that one store with the cursed snoopy in the window" and then we met Hans. We looked around a selection, he helped out decided what we wanted but never actually pressured us to buy immediately. The stuff here was actually much more affordable then I thought it would of been. It could of been even more so if we just picked one off the floor. The arrival date was faster then expected..and! And!! The movers took away the old couch and there was no extra fee for the professional moving service. I never knew I wanted a single long cushion until I saw it in person. I'll be back for the next thing I need and this couch will be a part my home and my family for years. read more

Alpha Design Custom Furniture - Pittie approved - Furniture Stores Near Me - Berkeley, California

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Hans helped us design a totally gorgeous and super functional sofa. I asked for a bunch of changes to the floor model, so it ended up being truly customized. Hans worked directly with the manufacturer to make sure it was done correctly. It is beautiful and really well built. The whole family is so happy. read more

Alpha Design Custom Furniture - Furniture Stores Near Me - Berkeley, California

We recently moved to Berkeley and wanted to a custom couch that was spacious, soft material but firm padding plus could deliver soon. Hans delivered to all of our needs from being welcoming- allowing us to explore all the options and materials to helping us narrow down our couch details to even helping getting some extra fabric for the pups to enjoy the couch as well. We ordered an over sized couch with 115in length. The delivery was also soon and smooth. It gives me confidence to trust our local stores that are doing such an incredible job not just meeting bit exceeding expectations and delivering to what was requested. We love our couch and we will be sure to come to Hans store again for our future furniture needs. Definitely recommend checking this local store instead of buying online. You won't regret! read more

Alpha Design Custom Furniture - Our pups enjoying couch time on day 1 - Furniture Stores Near Me - Berkeley, California

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To start. My purchase was in 2017. The review is late on purpose because I wanted to see how well the couch held up. And 5-Star spoiler alert... it's great. Many things great about this experience. Customer service, level of detailed customization, and bullshit free pricing. Will come here again when it's time for another piece. In the meantime I'll refer others. read more

I got an Astoria sectional and it is FANTASTIC. The sectional was for a relatively small space, so Hans let me know that there were options to customize for a larger section in the future as well, which was comforting to know. I love Hans, I love Alpha Design Berkeley! read more

This review is long, long overdue! We originally purchased our sofa back in 2016, with custom dimensions, to fit a specific spot in our home. Hans was super helpful, willing to work with us to get a final product we loved and with a price comparable to that of a standard sofa from a corporate retailer. Fast forward 6.5 years, multiple young children and a pandemic later - our sofa had seen quite a bit of wear and tear, and I reached out to Hans to see if we could get the missing buttons replaced on our tufted cushions. Knowing we had purchased this sofa from him originally, he was able to pull up our receipt and had all the missing buttons fixed/replaced for us, free of charge. He truly went above and beyond to make the whole experience relatively seamless and hassle-free. I would 100% recommend getting a custom sofa here - you are getting a wonderful product, for a reasonable price, supporting a local business, and getting amazing customer service! read more

Hans is great! We came in and picked out our design and specifications for a 3 piece modular sofa with an ottoman. After which Hans was very communicative and overall a lovely person and a great professional to work with. Highly recommend. read more

Alpha Design Custom Furniture - Furniture Stores Near Me - Berkeley, California

We left our old sofa behind when we moved to Oakland so we had to get a new one. We shopped everywhere: EQ3, Bay Home, IKEA, Ashley, West Elm, on-line. None really had the perfect sofa or they'd take 6 months for it to be made in China and sent over. Finally decided to trust Yelp and check out Alpha Design. They're on the busy intersection of University and San Pablo but they have parking behind the store on the university side. Hans is, as all the other reviews attest, amazing. We found the perfect design, he let us customize the fabric, the cushion thickness, the cushion materials, the stitching, and even the height of the legs. And what was more amazing, he has them made in SoCal and so it only took 10 days from ordering to when it arrived in our house. He also had cushions made for the armchair in our house so it matches with the sofa. I'm fairly sensitive to toxic outgassing and the sofa and armchair were usable from day one. No VOCs that my migraines could detect, st least. Amazing service. Definitely check them out before you go with the other folks. read more

We looked at couches at a lot of stores. Hans was the best person to work with. He had so many options and with our specific measurements was able to alter various couches to fit our needs. An exceptional number of material selections made it fun to try to find the perfect choice. He had lots of suggestions and steered us very well. The couch came within a couple weeks and his crew did a great job with the delivery! Highly recommend this establishment. read more

For what we spent on a custom L-shaped sofa, we could have bought a bunch of sofas at Ikea. And frankly, it was totally worth paying a fair price for a piece of custom furniture that's already bringing the family together in the heart of the home, is a pleasure to hang out on, and feels like it's constructed from quality materials. A pleasure to do business with, and would not hesitate to recommend splurging on something as central to the home as a really good sofa. Treat yourself! read more

Hans is very nice, professional and attentive to our needs. He doesn't overcharge for customization, and his prices are very reasonable. He is very kind and cares for his customers. Our couch arrived in pretty fast and in great condition. Love our new couch! Thank you Hans! read more

Alpha Design Custom Furniture - Furniture Stores Near Me - Berkeley, California

When I looked online and priced sectional sofas at major retailers I had serious sticker shock. I found Alpha online thanks to yelp reviews and I have to say we were 100% satisfied. Hans walked us through the process of selecting fabric and size and pillow style and cushion filler. It is truly customized furniture. And it's made in the US and only took about four weeks to be delivered. The delivery team came exactly on time and was incredibly friendly, professional, and persistent- they had to remove a leg of the sofa and to get it in my door. I would refer anyone here and would happily order from them again. read more

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Hans and his store Alpha Design might be the only business on yelp that has the most 5 star ratings I've ever seen. This is someone who has found their calling in life and consistently delivered. His custom materials, his flexibility, his ability to make and keep his word go above and beyond. We needed a new sofa and for our new home in Oakland and we leave clear across the other side of the country. We like good quality and wanted to support a local furniture maker. First know that Hans has every style and configuration desired, even if it's not on the floor. He has a variety of soft and firm cushions. He has a variety of colors and fabrics. And he most always has floor models for $500 (more or less) off. We ended up going with a floor model.and we love it. We needed a pullout bed or so we thought. Hans has options there too. A basic pullout, a luxe pullout comparably in quality to our actual mattress and then he has these ottomans that can attach which is what we went for, converting our sofa into a queen bed. Who has all that? At the last minute, Hans accommodated our desire to change the color of the ottoman- free of charge. He worked with our crazy timeline and with us being so far away. We paid what one would pay for something from a store like Room and Board, but got the quality of something even better. We also got something unique to fit our needs. THANK YOU HANS! read more

Alpha Design Custom Furniture - We LOVE this! Floor model, $500 discount. Ottoman locks in to make a queen size bed for extra guests. - Furniture Stores Near Me - Berkeley, California

We bought a sectional with chaise from Hans in early September and love it. We checked first at Crate and Barrel, Pottery Barn etc and couldn't find a sectional and double chaise that was the right size or comfort. We walked into Alpha Design and Hans immediately helped us identify and customize a great couch to our liking. From the fabric to the legs to pillows, Hans was super knowledgeable and never tried to push anything on us. The couch arrived in less than 2 months which was fairly amazing given COVID 19. The big stores are all at least 3-4 months wait time. The price we spent was actually less than what we'd spend at Crate and Barrel. Highly recommend this business!! read more

Hans is the best! Just had my couch delivered and it's great! Just what I wanted. I had been to every couch place in the area and by chance wandered into Alpha. When I told Hans what I was looking for, a queen sleeper sectional, he said no problem and that he can have any couch custom made! Plus it took less than 2 weeks from ordering to bring delivered. During the delivery today, Hans called several times to check in and make sure I got exactly what I wanted. Amazing customer service and he deserves 100 stars!!!! read more

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Update: thanks very much for your response Hans. It was helpful and the cushion is actually very comfortable.

This store is located on a great block with plenty of parking. We stopped in one day to browse, then compared the sofa we liked to those available online and at other stores. Ultimately, it was clear that the merch here is of superior quality at a great price. The sofa that caught our eye on the first visit was available at a discount since it was the floor model, making it even cheaper. The customer service is outstanding!!!! No pressure, laid back, the products speak for themselves! The owner and his assistant hand delivered the couch the following day, carried it up to our second floor apartment, and even took our old couch away. I cannot begin to put into words how great the service is here. Highly recommended!! Thank you! read more

Alpha Design Custom Furniture - Furniture Stores Near Me - Berkeley, California

Love our chaise lounge chair from Alpha! We had a very specific request: no arms, custom length, and custom width, that needed to fit a specific corner of our apartment, and we got exactly what we wanted here! Hans helped walk us through multiple options while also helping us pick the best price for what we were looking for. For example, making sofas shorter is cheaper than making them longer, etc. Hans was very personable and easy to talk to. Not pushy at all and let us browse or helped us as needed. It was a wonderful buying experience. We had gone in a few times before we were ready to purchase, and it was less expensive than I thought it would be for custom furniture! Honestly it's about the same price as a regular furniture store, but better because you can make custom measurements! The chaise was delivered within 2 weeks too, so we didn't have to wait long at all! Especially during a time when a lot of other furniture stores were back ordered. I'll definitely come back next time I want to get a sofa! We use our chaise lounge (2 adults and 1 dog) everyday and probably spend the majority of our leisure time there and it remains in great condition and very comfortable! read more

Basically, shopping for a couch can be a nightmare. You either get bed bugs from a frankly boring colored thrift store couch (true story), a numb butt from an IKEA couch, largely ignored by the associates at Pottery Barn because apparently you don't look like you are old enough to buy a couch from them (that won't come for three months anyway...), or faced to choose between uncomfortable color or comfy boredom in beige. Basically I didn't have a couch for several months after numerous roadblocks to furniture success, and then I got the teal colored apartment sofa of my dreams from Alpha Design. I chose everything about it, all fabrics were the same price, they didn't pressure me at all, and then delivered it into my tiny little studio themselves at no charge. Awesome. I feel like their ridiculous furniture in the window doesn't do them justice. My couch looks modern and fun without being tacky and is comfy after owning it for about a year. It is not a solid piece of furniture (the outside back and sides aren't filled, the fabric is just taut), but that doesn't bother me. Basically, I am really happy about my experience and how friendly the process was. read more

Alpha Design Custom Furniture - Teal perfection in an apartment sofa. - Furniture Stores Near Me - Berkeley, California

I appreciate your response. There were only two people in the store the day of my visit, both of whom were behind the counter. I was the only customer there. What does someone who "seriously looks like they are there to buy a sofa" look like? Every person who walks through your door should be treated like they are seriously there to buy a sofa. A simple "welcome to our store, I will be right with you" would have sufficed. Also, the fact that you stated the salesperson was in the middle of an expensive sale is insulting. I purchased an expensive custom sofa from another store after being completely ignored in your store. Looks can be deceiving. Your staff should learn to treat ALL customer like they matter, regardless of if in their opinion someone doesn't "seriously look like they are there to buy a sofa". I won't give my business to a company that does otherwise. Best to you. read more

I visited many sofa stores when looking for a sofa, and Hans and his store were the best. He was patient and very helpful in working with me to figure out exactly the sofa I wanted with different customizations. The sofa arrived on time and it's beautiful. I've been very happy and could not recommend Hans more! read more

My wife and I spent at least 3 months shopping for a new sectional. We visited several stores well known name brand stores in the Bay Area. We were looking for a specific size and style in our sectional and none of the stores had exactly what we wanted. Out of curiosity, I did a yelp search for "custom furniture" and Alpha Design popped up. We visited showroom in Berkeley that weekend and were greeted by Hans. Hans is quite a character. He's a small business owner at heart. When you walk in, you'll typically see a tv in the back playing various live concerts from his dvd collection. He's very friendly and was patient with all of our questions. He's not pushy at all. In fact, we didn't even make a purchase on our first visit. Weeks later, we came back to make a purchase. Hands once again greeted us and helped us design a custom sectional based off the popular Oliver model they had on display. We chose the dimensions, fabric, cushion firmness, legs, leg height and of course color. You'd think with all of this customization, the price would be expensive. Our final price was actually less than what you'd pay for at Room and Board or Crate and Barrel. Except that our sofa was one of a kind! Purchasing a sofa from Alpha Design has been one of our best buying experiences ever. The customer service you get is second to none. The owner, Hans is a really great guy and we were very happy to support his business. read more

Alpha Design is by far the best furniture store I have ever shopped in. If you need a couch, you are doing yourself a disservice by not shopping here. There is an enormous range of couches to fit nearly anyone's preferred style, and there is a huge diversity of colors, fabrics, and options with regards to customization. To top it off, this is all at a very fair price that can't really be beat elsewhere. Unlike with most other furniture stores, there's no hidden fees or constant attempts to upcharge you. It's all a very simple process. But what makes Alpha Design really something special is Hans. Hans is incredibly kind and eager to help find (or design!) the best couch that suits your needs. We had a truly unfortunate situation where our favorite couch didn't fit in our doorway. In no time at all, Hans had a dozen new ideas for how we could customize the couch to better suit our home while still matching our preferred styles. In short, the world needs more people like Hans, and the furniture world could use more places like Alpha Design. Shopping at Alpha Design has been the only enjoyable furniture shopping experience of my life and was seriously the high point of my week. 6/5 stars! I can't recommend it enough. read more

This is one of those, I'd give Hans and Alpha Design 6 stars if I could. He is incredibly easy to work with, generous with his knowledge about couches and helped us choose from a number of great, well made pieces in his show room. Delivery was a breeze, happened within a few days and was included in the price. The quality of this furniture is well worth the reasonable price. Start to finish, go see Hans if you're in the market for a couch or sectional. read more

Staff is racist at this establishment. Please do not give them your service. I never usually post reviews for businesses, but the horrible experience I had with this business pushed me to want to warn others. I am a young black woman, and when I arrived at the store, I pulled into one of the parking spots designated for customers. Before getting out of my car to come in, I was answering a few text messages on my phone when a staff from the store came up to my car and asked me if I was a customer. When I said yes and told her I was on my way in, she went on to tell me that I had 10 minutes to get out of my car and come into the store. Not even a full 60 seconds later, she was back at my car window harassing me, yelling at me, and telling me that I needed to leave. She stood at my car with her dog and refused to leave until I pulled off. I didn't even get to step foot in the store to actually see the furniture, but this treatment was extremely uncalled for. She assumed that because I am black, there was no way I could possibly be a potential customer (I cannot possibly think of any other reason for this treatment; I'm sure if I wasn't black, I would've received the benefit of the doubt). I just recently moved into the neighborhood and was looking to support a local business to furnish my apartment, but I would not recommend giving them your service. If you truly believe Black Lives Matter, you should not shop here. RESPONSE TO HANS: I want to first note that in such a long response, there is no apology for the way I was treated at your establishment. But here are some other issues I have with your response: 1. Your employee did not in fact approach me from the back of my vehicle. She pulled up next to me in her own vehicle first, looked into my non-tinted windows, and then decided to approach me. She knew exactly what I looked like and what race I am when she decided to do that. 2. It is a shame that all of your customers aren't as "well-respected" as the one you were awaiting (this seems to be a theme in a few of your negative reviews). If they were so well-respected, why didn't your employee move her own vehicle out of your private spot reserved for customers so that they could have it? Why was I, a potential customer, asked to move, when there were other reserved spots still available? 3. It is very telling that you feel that me recounting my experience as a black woman on a public platform is inciting racial hatred. I promise you that no one else is more exhausted of racial hatred than black Americans. It is even more telling that you believe that having black friends and employees makes you or your employee incapable of racism, even if it was implicit bias. I'd recommend perhaps reading a copy of Robin DiAngelo's White Fragility to learn more. Lastly, it is even MORE telling that you are bringing up supporting the local "African American" community with food and money, generalizing them as if they are all so poor, malnourished, and in need of your donations (maybe this is why it was assumed that I couldn't possibly be a potential customer). Do you offer these acts of community service just so that you can be able to justify yourself as a non-racist in moments like these? It's okay to sometimes be in the wrong, but to not own up to it is much worse. The more racially-conscious people reading your response will also note the irony of you reporting a me as a black woman to the police and threatening to take legal action for simply sharing my experience, which is indeed the purpose of Yelp. More than anything, I hope you can use this as a learning opportunity to really make sure that your employees are treating all of your potential customers with dignity and respect. Maybe invest in a few racial sensitivity trainings? Be well. read more

Hans is professional and very easy going. He made a big purchase very simple and even revised our customization until we were happy with our life-long couch. Grateful to have a durable, comfy and well-made couch in this world of IKEA furniture! read more

We were in search of comfortable couch in a reasonable price range and Alpha Design checked all of the boxes. Hans walked us through each option in the store and answered all of our questions. Customizing a couch seemed a bit overwhelming at first because Alpha Design offers so many choices, but Hans guided us through the process and we couldn't be happier with the final product. We also live on the 4th floor of a condo complex and the delivery of the couch went smoothly. The delivery showed up exactly on time and they found a way to fit the couch into our relatively small elevator. read more

Why I did not go to them sooner- not sure. We had talked about getting a new couch for about 2 years but let it go and it was getting ratty. But because our cat peed all over our old couch we finally looked around to get a new one! The process was easy- and a great deal also. The couch arrived and it is perfect- so comfortable and did not take long at all and this was a custom built sofa. Good thing is-- my kitty who had had an infection (causing the errant peeing) was treated by the vet and is all better now- and we have a new couch! Yea! Thank you Kitty and thank you Alpha Design. When we need any other couches I would go back to them and recommend them to everyone. read more

We needed a couch to fit our quirky space. We went to this store and spoke with Hans, the owner, who was friendly and accommodating...at first. We ordered a couch eleven weeks ago. It was initially delivered a week after he said it would be ready...okay, no big deal. On delivery day, it didn't arrive when he said it would...a few phone calls and some patience, and it arrived. Okay, again, no big deal. It arrived and the cushions were wrong - not what we had ordered and paid for. This is where the real fun began. The delivery guys called Hans to report that the cushions were wrong; I spoke with him and he said he'd fix it. Great! Days go by, and we hear nothing. I call him; he hasn't ordered the correct cushions, and now says he needs to come measure for them. Okay. A few days later he comes, measures in what looks like a haphazard way, asks if we're *sure* we want the cushions we agreed on and paid for, acts put out that we still do, and finally assures us that the new cushions will arrive within a week. Two new cushions arrive two weeks later, after we call multiple times to follow up: one is *mostly* right but he got the measurement wrong by a couple of inches, which is noticeable...the other cushion is way off, not even close. Again, we hear nothing from Hans about how he's going to make this right. Again, we have to call multiple times to see what's happening. In all of these interactions, Hans acts as though it's not his problem to make it right and deliver the couch we ordered and paid for many weeks ago. How do you run a business this way? He eventually assures us that the final cushion will arrive within two weeks. Two and a half weeks go by with no call, no news. We call and he says it will *definitely* be here within another week, and he promises he'll call us to follow up. Again, he misses his deadline, and again - he does not call to let us know what's happening. We call *again* and he says it will be another week. When we express our frustration, he says that we have *a* couch, so we shouldn't be frustrated. !!! We STILL don't have the couch that we bought ELEVEN weeks ago. I would never, ever recommend this business to anyone unless they REALLY love the experience of eternal frustration. read more

So glad we found this place!!! Honestly, the prices were much lower than we were expecting given the quality and amount of customization that was possible. We are completely thrilled with our pieces. We got a three seat couch, an ottoman with tray, and two swivel chairs. They arrived when he said they would. Communication was great and the delivery guys were stellar as well. The furniture and fabric feel of high quality and like they will last a very long time. I only have great things to say about Hans, the shop, and the whole process. Thank you! read more

Like others on here, my partner Nikki and I looked for couches for so long to no avail.. We were lucky enough to stop by Alpha design. Hans was so warm and friendly and didn't make us feel rushed or pressured to buy anything. Our 1 year old toddler ran around his store while we tried out different couches and he was very understanding and even played with her while we searched. We finally found the perfect couch and Hans has gone out of his way to make sure we have been happy and satisfied with the product. We'd recommend his store and services to anyone looking for a great couch and even greater customer service. Thank you so much Hans for everything! read more

I've looked at this store for years. It has been a Berkeley landmark with Snoopy sitting in the front. Finally made it in and I'm glad I did. The owner was welcoming and made ordering a custom sectional a breeze. It sits like a dream and I don't want to get off. read more

Alpha design furniture is the best possible place you could go if you're in the market for a new sofa. Hans was absolutely lovely and let us take our time with the decision. He also answered every question we had and made recommendations based on our needs. I can't believe we got to customize the entire thing and it was still so reasonably priced! This is probably the best customer service experience I've ever had. Hans is a wonderful human and extremely knowledgeable when it comes to sofas and fabrics. We love our new red sofa. It's perfect! read more

If I could give Alpha and the wonderful sales manager / leader Hans 10 stars I would. My wife and I recently bought a sofa set from Alpha. Hans was so patient and helpful and thoughtful as we figured out what we needed. Given travel and other commitments we had a hard time finding a delivery window. Hans was so patient and flexible as it took us a while to find a good time. After we got the sofas we realized we messed up - we'd forgotten to confirm with Hans that the large sofa would have a sleeper built in. A sleeper sofa was crucial. We were kicking ourselves, thinking we'd messed up and nothing could be done. But one phone call to Hans saved the day. He simply arranged to have the sofa picked up, sent back to the factory, and to have a sleeper installed. Major problem solved. If you're in the market for furniture look no further than Alpha Design and Hans. The quality of product, which is A+, is only surpassed by the quality of the customer service, which is A++. read more

Hi Everyone! I have a great review for you. If you need a new sofa, don't waste your time running around all over, go see Hans at Alpha Designs. My new sectional is beautiful, custom designed by me and Hans got it to me in two weeks! unbelievable. Hans is a very nice, honest man and my husband and I were happy to spend our money at his local, small business. We got exactly what we wanted for way less than Pottery Barn or Crate and Barrel. Thanks Hans, we are 100% satisfied! ... Oh and everything in the floor room is discounted so you might just find it there, without waiting, great store! read more

Alpha Design Custom Furniture - Furniture Stores Near Me - Berkeley, California

Best possible experience. Best customer service. Best prices. Best product. Infinite options for customizing. I spent 6 months off and on looking for a couch. I went to Decorium & priced out a couch with a few modifications. They wanted TWICE as much as Alpha for a couch of similar quality. Because I was under the impression Love Sac was the most customizable couch out there I was an inch from buying a $5000 couch from them despite their crappy customer service and single armrest option. I thought the ability to do full couch cover/upholstery replacement was genius until I discovered it cost min $3000 unless you get the crappiest, tackiest fabrics they have. Might as well buy another friggin couch for that price. I'm a perfectionist. I specked out every last detail possible, floor to seat length, seat to armrest, seat depth, fabric, cushion thickness, seat thickness plus some other shit I can't remember. Hans and the young lady that works there were patient with every bit of it. Hans even offered creative solutions on how to achieve certain details I wanted for less money. I don't recall them ever saying, "we can't do that" or "we can't get it in that color" or all the other "nos" I got everywhere else. These 2 were amazingly helpful, polite and professional. There is no reason whatsoever for me to take my business to a big furniture chain over this fine small business. I'm never going anywhere else. read more