The owner was honest and very helpful. My elderly father needed a mattress within a 24 hour…read moreturnaround time. They made a mattress with custom specifications and delivered it to me the next day. They don't haul away your old mattress but given the incredible price point it was worth the extra effort of calling the city to make a bulky item pick up. Highly recommend.

This is the BEST place to buy your mattress. I wouldn't go any where else. I just got my mattress…read moredelivered and it's soo soft and nice. Best price and great customer service. I'm excited to try this new cooling gel top and cooling material. My old bed got really warm so I'm very excited about this feature. I always buy my mattress here and I'm coming back to buy 2 more full size for my kids.

They are still open during the pandemic…read more Safe and very clean showroom with gloved delivery. Great prices and service!

This review is a bit overdue for I have purchased my mattress a year ago but I have been extremely…read moresatisfied with my purchase. Initially I got the Bamboo Dream Queen Mattress medium soft, tried it out for a week and I felt it was too soft for me . I gave Mattress 33 a call and I went with the medium firm which was just right for me , a la Goldilocks . The initial purchase was a bit different since they don't have a showroom at their location so I kind of just winged it when they asked what type of firmness I'd like . They did let me in the back of the warehouse and I got to feel a couple different types of mattress with my hands. They have many levels of firmness so I recommend you find what's right for you even after it has been delivered and you got to sleep on it for a bit . Although the product price was fair , I appreciate the service given from both mattress deliveries . They were very understanding when I requested my mattress to be firmer so they had a new mattress made for me while exchanging the one I originally bought . I hope this post helps someone with their decision to give this place a shot and get great sleep with their mattress . I hear they do showrooms fundraisers at schools so that'd be a great time to get a demo of all the beds .

The service, selection and price point was spot on. They have an electronic bed that analyzes your…read morebody and what degree of firmness is best for your body type. The gentleman waiting on us was very patient, answered all of our questions and help us choose the best bed to meet my mother in laws needs. She is 95 years young and she really appreciated the way she was treated.

I was looking for a new bed and stop by this location to browse the options they had. After heading…read moreinside, Ana was the one that helped answer all of my questions. I told her a few of my preferences and she showed me options that met that expectation. Throughout the interaction, I really felt she had my best interest in mind and helped me find the best deal. After choosing a bed, I was able to work out a delivery date with them. On the actual day, the delivery staff was very efficient. They came on time, moved the bed inside the bedroom, unpacked it, and left. It was a positive experience from start to finish.

Thank you, Marivel & Joe for my new queen mattress and box spring!…read more Marivel was so helpful during the whole process of purchasing a mattress! I purchased a bed online and didn't realize how unstable the slats looked until Marivel pointed it out. Great input and very knowledgeable! Ultimately, I purchased a more stable bed from a furniture store and she was able to accommodate the day I wanted my queen mattress delivered by Joe. As for price point, they are the best in town. LITERALLY, I struggled to find a better price with the same quality of their mattresses in La Puente, West Covina, Walnut, and Industry. Anyone with mattress needs, go to MattressGuyz and they will not disappoint!

Store hours are incorrect made a 20 minute drive to a closed store, also nobody answers the phones.read more

If you're looking for affordable furniture I would recommend AMBC. My dad & I purchased a bed along…read morewith two bed frames. Jessica was the one who assisted us. She was very friendly, professional, and and responsive when we were texting. Will be returning and recommending many more people if I ever need any furniture!

This is the second time I've driven by the store. It is closed, empty and mostly boarded up. The…read morephotos made it look a lot like another store in this area that I'm looking for but can't remember the name. It was frustrating that no other Yelper had reported this place closed and out of business.

Today me and the wife went inside to shop for a mattress. Brian was busy with other customers. as…read moresoon he was done he came over and didn't beat around the bush. i like that we told him what we wanted he knew exactly what we expected. Way to go Brian thank you so much Thanks Again Brian!!

Misleading information on a "2-year" floor model that appears closer to 4 years used…read more.. I'm sharing this so other buyers are aware before purchasing a floor model. I visited Ortho Mattress and was helped by Brian, who was professional, knowledgeable, and took the time to walk me through multiple options. I made it clear that I value sleep quality and durability, and I was willing to invest in a high-quality mattress that would actually last. He showed me an Aireloom Chester floor model and spoke highly of Aireloom as a premium brand - that even the White House had Aireloom mattresses in at one point. The mattress felt great in-store, supportive and firm. Because it was a final sale floor model, I specifically asked: How long has this mattress been on the floor? Has it had a lot of use? I was told it had been on the floor for about 2 years, and that luxury mattresses like this typically see less foot traffic. Based on that - along with my own research that floor models around ~2 years can still be a good value - I moved forward. The mattress was originally around $5,500 and I purchased it for about $2,000 (plus tax), with a box, frame, and protector included. What happened after delivery: On the first night, I woke up with significant back pain and noticed the mattress was bowing in the middle. After sleeping on it more, it became clear there are compression zones that aren't obvious during a quick in-store test, but become very noticeable overnight. Eventually I couldn't take the back pain anymore and moved the mattress out of my bedroom and into the living room. That's when I checked the tag: The mattress shows a manufacture date of February 2022 and delivery in March 2022, which makes it closer to 4 years old, not 2. That's essentially double the represented wear time, and it directly impacted my decision to purchase. Attempt to resolve the situation with the store: I contacted the store and spoke with district management. I explained that: I made the purchase based on the "~2 years" representation The condition and tag suggest significantly more use I'm not asking for a refund - just a mattress I can actually sleep on. I was told there is nothing they can do due to the final sale policy. Final thoughts: I understand what "final sale" means, and I take responsibility for that. But final sale shouldn't mean accurate information doesn't matter. The difference between 2 years and ~4 years of use is significant when it comes to support and longevity. Had I known the true age and condition, I wouldn't have purchased it. It's frustrating because I went in trying to invest in better sleep and ended up worse off. Advice to others: If you're considering a floor model: -I personally wouldn't after this experience -If you do, verify the actual manufacturing date yourself -Don't rely only on how it feels in-store -Be very cautious with final sale items where you have no protection Brian was professional during the sales process, but overall this has resulted in a $2,000+ mistake and ongoing back pain. I'd still be open to a reasonable resolution if the store chooses to take accountability and make this right.

Walked in needing a new dining set, couch and accent chair. Serena greeted us at the entrance and…read morehelped us navigate the store. I showed her a few pics of my desired lay out and we took it from there. I found everything I needed, in the colors I wanted. It also helped that Serena completely understood the vibe I was going for. My furniture gets delivered this week and im so excited. Prices made perfect sense, furnishing a home can be expensive but Bob's had something for every budget and financing too.

Purchased a marble kitchen island last year and when I scheduled delivery the store canceled my…read moredelivery telling me it was the last one and it was damaged in transit. That the marble had cracked when loading to the truck. I was able to contact the delivery driver directly after that and he told me it was NOT damaged and could still deliver it. When I called the store to tell them to continue to deliver it they told me it was damaged and would cancel my delivery. I asked them to send me photos of the damage because I still wanted it, I would get it fixed and they refused. I believe it was never damaged and they just didn't want to deliver it for whatever reason. Then when I asked them to please help me contact the manufacturer about getting a replacement, they took several days before I followed up. They said they are still checking and then didn't message me for months until I reached out again. They briefly apologize and kept saying they don't know anything about it, even though I gave them the order number and were able to pull it up. They were not able to help find what I needed. And I felt like they were just trying to brush me off. Disappointed to say the least.