I saw an ad for the furniture store in a local Gilbert newspaper. The ad mentioned design services…read moreand that caught my eye. The store is in downtown Gilbert and has been there for over 50 years! Hanna helped me with the furniture choices and design services. The store is beautiful and the quality of the furniture is top-notch. Todd at the store is now helping me with window coverings and I am impressed as well. Hanna and Todd have been talking with each other and I love the collaboration!

A one-star rating honestly feels generous for our experience with Norwood…read more We purchased over $20,000 in bedroom furniture and blinds from this store. Unfortunately, the bed (approximately $3,800) has been a major and ongoing problem, and other items such as the nightstands and dressers also have drawers that do not align properly. At the time of purchase, we were only shown a photo of the bed and were assured that it could be customized at the factory. That never happened. Instead, the store chose to modify the bed themselves at their warehouse, without consulting us about the details and not in the manner we had requested. The result was a bed that was painted a color we did not choose and that does not work with our décor. Even worse, the modification changed the design from a platform bed into something entirely different, which created a structure with sharp corners that jut outward from the frame. This has created a serious safety concern in our home. My husband and I regularly hit our legs on these corners and are constantly dealing with bruises. I also explained to the store that I suffer from seizures, which makes these protruding corners particularly dangerous. A fall or loss of balance during a seizure could result in serious injury because of the way the bed frame now extends outward. When we asked to return the bed due to these issues, we were told we absolutely could not because the store had already spent money customizing it. A second major issue is the bed base itself, which appears to have been built with very little support and started squeaking almost immediately. This raised concerns about the stability and durability of a nearly $4,000 bed. To his credit, the store manager did visit our home and suggested a solution: installing a metal support base to stabilize it. We agreed to this fix. However, the night before the installation we were informed that we would be charged approximately $250 for the support. In other words, we were asked to pay additional money to correct a structural issue with a brand-new bed that was already improperly modified and delivered in a color and design we did not approve. We declined to pay for the fix, and the owner, Brian Brundrett, refused to absorb the charge. We are now left with a bed that: * Was modified without our input * Is painted a color we did not choose * Is no longer the platform design we originally purchased * Has protruding corners that cause frequent bruising and present a major safety risk * Has inadequate base support For a purchase of this size, we expected better craftsmanship, better communication, and a company willing to stand behind its products. Unfortunately, that has not been our experience. Based on our experience, I would strongly urge others to think carefully before purchasing from Norwood. Given the safety issues and the fact the bed was delivered differently than represented, we are now exploring consumer protection and warranty options.

I bought a guaranteed for life love seat and sofa. IThe love seat was boxed but defective when they…read moredelivered it. Three times they promised to be here to attempt to fix it. Three times they have failed to show up. No call, nothing. I am disappointed as I thought I bought the best made.

Chad Carling of Furniture Plus is my hero. My husband was…read morerecently diagnosed with advanced Melanoma Cancer. He hurts all over, can't sleep and I have a herniated disk from helping him up several times a night. I knew he needed a power lift recliner fast to save us both. Chad had the best one I could find -the FlexSteel ZeCliner with heat and massage. He beat the local Sedona price by $300 and he and Brett (or Bruce) drove the chair 2 hours to get it to us asap How's that for service? At a time when ppl don't even bother to answer the phone when you call a business (since Covid). Chad and Furniture Plus delivered the BEST possible chair on the market at THE BEST price to someone in need as quick as humanly possible. I found them online and never met them until today. He cheerfully answered all my dozens of text questions before I made the purchase. Sent pictures and videos too. I Love them. My back loves them. My husband found something positive for him on this day in an otherwise grim future. Who knew a piece of furniture could be so uplifting-literally So blessed. So grateful. THANK YOU FURNITURE PLUS -Joanne P. Village of Oak Creek, AZ

Chandler location- I used to go to this store weekly! Really unique furniture that was decently…read morepriced for second hand furniture. Over the last few years prices are at or above new prices and the store itself- STINKS! I literally had to hold my nose while trying to walk through the last two times. They do not provide value and the store smells like a kennel that has never been cleaned! Long time customer saying goodbye! If I'm going to pay new item price- I'll get a new item!

I'm including a letter I sent to the Contact Us section on the website. As a consigner, I want to…read morewarn others about the contract you sign and the mismanagement of inventory. I am writing to express my deep dissatisfaction and demand compensation for the mishandling of a quality custom-made bench that I consigned at My Sister's Attic. The bench was dropped off with a verbal agreement to price it at $650. Unfortunately, due to the negligence of the previous manager, who failed to properly price the piece before his departure, and the subsequent incorrect pricing by the new manager, the bench was sold for a mere $100. This pricing is not only well below the agreed-upon amount but also a blatant disregard for the value of the item and the trust placed in your store by consignors. While I understand that the contract states the store reserves the right to change prices at its discretion, this situation is a clear oversight. The bench was forgotten and priced simply to "get rid of it," as stated by the current manager. This is unacceptable and a slap in the face to a participating consignor. Additionally, the agreement was to sell the item within a two-month timeframe, with the bench being received in-store on March 13, 2025, per the contract. However, it wasn't placed on the floor until a month later, halfway through this timeframe, further diminishing the opportunity for a fair sale. It did sell right after being placed on the floor, further showcasing that the piece had merit as inventory in the store. Had I not visited the store on the day I did to inquire about it and noticed the sold sign without a price tag, I would have never received any compensation for my item. I demand that My Sister's Attic honor the original agreement set by the previous manager. It is evident that none of the items in your store are priced as egregiously low as $100, not even a nightstand. I am still waiting response from corporate. The new store manager, originally gave me an adequate solution but said corporate is refusing to honor it.

Really like this place. They have a ton of unique items and furniture. I would say the furniture is…read morereasonably priced. But some of the clothing and accessories are a little pricey. But overall a solid furniture option in East Valley (where there's not much non cheap furniture to choose from). Definitely recommend.

Furniture Brat has stylish pieces, great prices, and amazing service. Absolutely love it.read more

I got an amazing couch from these guys years ago, they were very professional, the two gentlemen…read morewho carried the massive couch up the stairs did a great job and really look like they enjoyed their work. I highly recommend checking out action Jack's because even though you're getting a huge discount on the furniture they have, it's still top notch, go for it.

Wtf is this place?…read more My husband and I went here looking for a cheap sofa. We walked in, and somebody from an office grumbled to go in the back and see what they have in stock. Thank goodness my husband was there, this place was dimly lit, creepy art, mannequins randomly hanging from the wall and ceiling... There were a few sofas, so we were looking, and suddenly the guy appears from no where asking if we liked anything. We politely excused ourselves and were thankful that we didn't get kidnapped. I can't speak of the prices or quality of the items, but the store is so off-putting. I expected a furniture store, I got a circus/horror shop! :(

Love love love my new dresser. The owners are so wonderful, friendly and helpful. We found them at…read morethe Junk in the Trunk vintage market in Scottsdale and their booth was full! This dresser is exactly what we were looking for to finish up our room and it fits perfectly. They were able to deliver this to our home. The delivery was very quick and they sent a text when they were on their way. They really handled this piece with care all the way to our home. I would absolutely purchase from them again

I got my dresser and my coffee table and dresser here. I love them they are perfect. I will back…read more Can't wait to move into a bigger house so I can come back for more furniture.

I've been shopping at The Potato Barn since their original location which was in a barn Yep, that's…read moreright. It used to be housed in a barn. I love this store because they offer so many different and unique pieces. If you're looking to make your home stand out with a warm, feel and quality products. This is the place to go. Even if you're not in the market for something, I highly recommend stopping by. Their unique design and decor techniques are impeccable. The service was very good. Brittany asked if I needed any help was super personable, but I didn't feel any pressure at all. This iconic furniture and decor store is definitely an AZ staple. I promise you're gonna love it.

When we moved to the Vally a while back we were enthralled by this furniture with its awkward name,…read morethe Potato Barn. We were finding unique and singular items that no other store in the Phoenix Area had - and believe me, my wife and I hit every store in our desert. The extraordinary values, qualities, workmanships, styles, points of origin, assortments, manufacturers of furniture, vases, lamps, beds, living and dining, and pictures and frames and then some is totally unexpected. We've purchased from Potato Barn multiple times over the years, and when we look for additional items, they are the first we go to. Our first purchases from them were over ten years ago, and each item has withstood the test of time both in quality and endurance. One of the fantastic things about Potato Barn is that what is available today, may not be there in a month - they rotate and include new things on a regular basis. When we bought our middle eastern style wood entertainment center, we put a deposit on it, arranged for delivery, made the purchase - and to this day, that piece has never been back to the showroom. We've been happy with that and all the other products we've purchased. If your in the market for quality and uniqueness this should be your first stop.

The service here TOP Tier level. They made sure to get me exactly what I was looking for. They have…read moreEXCELLENT PRICES. They have a great layaway plan. I appreciate that because most furniture stores want you to fill out a credit application. I recommend

Affordable furniture. Delivery on the same say. Come on nothing else could beat this.read more