We have two medium/ large dogs and were looking for a place to take them for both daycare as well…read moreas to have for boarding when we found K9 Country Club. During the first daycare experience, everything seemed to go OK, but we were surprised that they didn't seem tired at all upon pickup. At our previous daycares, the dogs would come home ready to rest and relax... definitely wasn't the case this time. Despite the initial daycare experience, we decided to board our dogs here over the New Years holiday as we really needed to have them in a safe place where they would be able to be together and would have daycare during the day. Our dogs seemed to do really well and did come home exhausted after the three day boarding experience and seemed to be in good spirits! The only odd thing was how thirsty the dogs were when they got home - it was like they hadn't drank in days (but this could just be from over excitement). The reason that I chose to remove a star is because they seem to be very disorganized and the front desk woman is a bit rude. Multiple times I was contacted for a missing vaccine or paperwork or this or that and yet they already had it ... just lost it/ misplaced it. Even upon check in, I had to go over the same items (like medication instructions) over and over because the woman checking us in did not listen (and truthfully is pretty rude). Additionally at check out... I was handed a bag full of stuff that wasn't mine. I was glad I checked as some other dog/ owner would've been without their bowls, food, etc. Despite the front desk woman being rude, the rest of the staff and the manager here are all very friendly and work to get things right. One employee that really went above and beyond (and will be the reason we come back is Casey (I hate to say I'm not 100% sure on his name, but I believe that's it). He took extra time to get to know the pups so they felt comfortable going with him, wrote down all the instructions for himself and also took time to speak with my family to ensure we felt comfortable. Overall - a good boarding place but one that has some improvement opportunities in administration.

K9 CC is a unique boarding & training facility conveniently located to San Antonio in the beautiful…read moreTexas Hill Country. All the employees and instructors are friendly and skillful. I always feel welcomed and even my sensitive senior pup loves her classes there. The care starts the minute you enter the facility , and all employers are gracious and friendly. There's an underlying sense of fun that's reflected in interactions with my pups. You can't go wrong with choosing K9 CC!

In 2019 Patriot Dog Training trained my Presa Canario, KAIRO. He spent 8 weeks with Bennie and the…read moregang and returned home with manners and exceptional obedience. He was so obedient and happy that my Cane Corso puppy, ROMAN is now training with them. They kept me up to date, sent pictures and was always available for my questions. Can't wait until ROMAN returns home so I can see what he's got!

Wow!! I took my high energy Doberman puppy to Patriot Dog training for the board and train program…read more I dropped off a naughty boy and picked up a puppy that was more behaved. They also gave me the tools to work with him and continue the training he had received. Afterwards, I signed him up for a refresher when I went on vacation and saw even more growth.

I just want to say Thank You Very Much, Lisa. My American Bulldog Mix, Cali Anne was well taken…read morecare of. Lisa was so easy to get in contact with, and just as easy to work with. She is very personable, and will do everything she can to accommodate you and your pet. Her prices are more than reasonable. Her team also seemed very nice and seemed that they really care about my dog. They took care of my dog for a weekend, and gave her a bath. She smelled so clean. Your pets will have access to grass and space to stretch their legs here. To me that is very important.

Exceptional care and kindness for our recent rescue! Hank is a big love bug but nervous of new…read moresituations, people and dogs. Lisa has the situation in perfect control and Hank had the best time! Highly recommend!

We have been using Melody's pet ranch for many years. Even when we had moved to downtown San…read moreAntonio (45 min 1 way drive). Our fur babies are well taken care of and are very normal dropping off and picking up. Once at last minute, Melody's had no openings. We tried a place with "frills" and it took them a week to behave as normal when we picked them up. It was as if they were in shock of some sort and extremely terrified (tails between their legs). It was horrible. They have NEVER reacted like this at Melody's, not even their very 1st time. Thankfully, we are 5 min away now.

Our Cocker Spaniel is SO HAPPY when he goes to the Ranch. He is anxious to arrive and is greeted…read morewith enthusiasm by the staff that all love our dogs. Bonus with the addition of the bathing option which we love too. Thanks Melody's!

We visited with Laura about the pup we just adopted from a nearby shelter. We were given a one…read morefree lesson as part of the package we received from the shelter. We found Laura to be very nice, kind and compassionate. She gave us much information and advice regarding our new pup. She is obviously passionate about dogs and their training.

Making and keeping dogs and their partners good citizens is the the goal of this trainer. Laura…read moreputs part of herself into all her traing to ensure the success of your dog. I know this because she has trained two of my hounds, one as an incredible certified service dog, and the other well on his way to becoming a good K9 citizen. There are only five stars in this review. I would give her a 10+ Fran

Decent enough place but the pricing is a complete scam and there is no real way to see your charges…read moreup front. The website lists anything from $40-60 a day but it's going to be over $100. Just plan for that and it'll be ok. After coming here for years I finally asked about all the extra charges and the staff got very angry and defensive. I was told all hotels charge 3 days for a 2 night visit.. the day you arrive, the middle one and pick up day.. why am I suprised. (that really happened). I actually tried to make clear it wasn't a money thing and offered to pay double just so we could have a discussion about all the charges but even that didn't work. :) Just plan on $100-$120 a day and if they offer you a bathing or grooming session know that is going to cost the price of the Bathing AND an additional day charge for the dog staying late to have to done. (again.. double) I think its that they list a "lodging" charge but then also have a "Spa" charge so you're paying separately for the day and the nights but thats not really disclosed anywhere and they don't want to explain any of the prices or how they got there.

Great staff - kind, respectful, caring, accommodating to client's needs. Beautiful facility -…read moreclean, well kept, even decorate lobby for holidays in professional hi-class form. Lobby has numerous pet products like odor eliminating candles, pet toys, snacks, dog biscuits, cute pet attire, & much more! In-site grooming as well as DIY bath wash. Staff works with dogs in their own weight/size range with agility courses, cognitive games, sensory games, playtime toys and even a swimming doggie pool to splash and enjoy in the summer heat. Highly recommend!!!

Great training for my 10-year old son and his Cane Corso pup! Very knowledgeable and professional,…read moreno complaints, GREAT training and instruction. Highl

*using same review from broadway location since we train at both facilities *…read more In 2021, i thought that my people/dog aggressive blue heeler was unfixable and possessed the potential fate of being put down. It is now Jan 3, 2023 and I am truly so happy with SMS. My consultation was late December 2021 with Austin at the Broadway location. I explained to him my concerns and goals and he was very enthusiastic about Bojack's potential with the program. Austin had me test the e-collar for my own reassurance as an owner. (test was on fatty area of the palm). I never had doubts about using this sort of training tool, especially with a dog like Bojack which I knew needed something more than just a "good boy! here's a pat on the head". Bojack did the 6 day course where he attended a daycare-like setting at the Broadway facility 3 days for 2 weeks. (He was muzzled for each class which I fully supported). After every class, I would get a lesson on what Bojack learned such as how to use the e-collar and the basic commands that follow with it, (heel, place, sit, down, stay, come). Bojack already knew these commands from a previous program he did but I was mostly looking forward to the years' worth of group classes that are included in the price. (these group classes were the absolute selling point for me. I was very dedicated to Bojack's progress). Bo's first group class was Jan 27, 2022. It has been almost an entire year and I truly can't believe the progress he has made with SMS. In these past 12 months, Bo has truly mastered most of the commands and exercises that we do during group class. Bojack has now been accepted into the brand new Advanced II class that will consist of weekly field trips for higher-skilled exercises and a more challenging environment. This is all credited towards the amazing trainers he has seen throughout the year: Patricia and Mike throughout the year, Zach for the last half of the year and Isaac for these past couple weeks. (also a big thank you to all the trainees/newer employees that help run the facility). I am not going to lie, Bojack still has reactivity issues, but I have accepted and so should you, (if you are a severely reactive dog owner), that these behaviors will likely not go away due to many unique reasons. BUT, what you CAN do is learn how to be proactive. Proactivity and consistency is the key for owning dogs like these. You can't expect to drop a couple grand on SMS, not attend any group classes and then expect a cured dog. Those group classes are absolutely vital to you and your dog's training abilities. Being consistent is so important, I can't stress that enough. With the dedication I put into Bo and SMS for the past 12 months, I can now take Bo to any crowded place and feel confident in his ability to execute an excellent heel walk while walking by distractions amongst other commands. Thank you trainers and Lisa for the environment you created, for the training you provided and the confidence you instilled in me and Bo :)

One star as in imagine being a loyal client for 10 years, calling a manager to discuss a singular…read moreinteraction related to rudeness from a staff member, and hearing "We love your dog, we just wish we felt the same way about you as clients."

After 10 years of being a Pawderosa customer, they've lost my business for good…read more I am the type of person that likes to build a relationship with a company or service and stay there long term, so it didn't bother me that Pawderosa didn't have all the bells and whistles (like included daycare with boarding and live camera feeds) their competition has. I was a very content customer, other than one issue that I considered relatively minor in the grand scope of things. I've personally referred dozens of people to them over the years, which I now greatly wish I could take back. A few weeks ago, Pawderosa asked their customers to fill out a survey to ostensibly help them improve their service. I filled it out with generally high marks, but did note that the hours of operation are tricky to abide by. The posted hours here on Google are incorrect; they actually close their lobby every day from 12-1, and occasionally other times too for staff trainings or for other reasons. There is no communication with their clients about this other than posting it on their door. I am a business owner, mom to a toddler, and I have 2 pets as well, so trying to find time to drop off my dog without running into their closures has sometimes been an issue for me. I noted that in the survey, and their reply to that was to tell me to call the office if the door is locked and they would facilitate a drop off that way. That solved my problem, and I thought that was the end of that. Fast forward a couple of weeks, and my wife arrived 5 minutes after 12 to drop off our dog. She called me and I said "Oh no worries, they told us just to call them if this happens so I'll do that." I called and they let it ring through a few times, but I kept on trying, as that is what I was instructed to do. They finally answered, I explained the situation, and they told my wife to go ahead and drop off our dog. When she stepped into the office, Hannah was extremely rude to her, ignoring her greetings and admonishing her to mind the posted hours next time. My wife walked away feeling like she had just been sent to the principals office! So of course, I wanted to address this rudeness: I sent an email to one of the managers in hopes that we'd be able to clear the air and receive an apology for the rude treatment. What ensued were some of the most humiliating and awkward conversations my wife and I have ever been party to in a professional setting. Hannah called me from her personal cell phone (perhaps to avoid the call being recorded on the company line, but that is pure speculation) and berated me for 3 minutes straight. She let me know in no uncertain terms that she was not sorry for behaving the way she behaved, and gave me a talking to like I was a disobedient child for calling during their lunch hour as instructed. When I asked who I could escalate this issue to, given that she made NO attempt to smooth this issue over with me, she told me "no one" and that she's the top of the line due to the owner being a busy entrepreneur who doesn't speak with clients. Being a business owner myself, I found that rather shocking. I would never tell any of my customers that I am too busy to speak with them, especially not people that have been loyal to my business for 10 years and spent tens of thousands of dollars at my establishment. But either way, I took the hint. Hannah and Pawderosa management were letting me know that they don't need my business and to not let the door hit me on the way out. Then my wife called, giving them the benefit of the doubt and sure that this was a huge misunderstanding. She spoke with Amanda, who doubled down on Hannah's message, saying that I am "a bad vibe," "hostile," "irritating" and that I am a "problem client." Amanda's idea of fixing this was to cut me out of all future communications and deal exclusively with my wife. She asked what specifically I have done to warrant these descriptions of my character, and Amanda said "well I don't know off the top of my head." When asked if I had ever raised my voice to her or any staff member or used bad language with any of them, Amanda admitted no, I had never done that. So by their own admission, there is actually no evidence of me being anything but cordial and professional with them, besides my "vibe". Safe to say, this was all news to me! I rarely even interact with their staff, outside of sending them reservation request emails and vaccination updates. When I pick up or drop off my dog, it's a 1 minute interaction at most, and I am, as a rule, very sure to say Thank You. So, I scoured my email to see if I had ever been a "problem client" as accused, and I did have some constructive feedback for them in 2017 -- nearly 8 years ago. I suppose that and letting them know on their survey that their hours are inconvenient are enough to throw away a 10 year relationship and make me feel like I'm back in high school being gossiped about by the mean girls.

I have to thank River City Rottweilers for the dog of a lifetime. I've been a Rottweiler advocate…read morefor 27 years and I've had the pleasure of having 2 Rotties before purchasing my 3rd from River City. His name is Rex and he is hands down the most awesome dog ever. He is of superb health, quality, temperament and has a ton of personality. He's a very loyal, loving gentle giant. River City produces amazing dogs of the best pedigrees worldwide. I would highly recommend anyone that's interested in the breed purchase a dog from this kennel. I've seen the rest but River City produces the best. I will definitely be getting my next Rottweiler from River City Rottweilers and I recommend you do as well.

I got Zeus champion male Rottweiler from them in 2007 the greatest dog and the greatest health I've…read moreever seen in a dog rip Zeus son of wandor and Rosy

Claudia is such a love to our Lily dog. We totally enjoy having Claudia take care of our pets…read morebecause we know they will be loved and well cared for just as we do. Claudia has full access to our home while we are away without reservation. She works hard to give you peace of mind while you leave your loved pets behind. I highly recommend her for all your pet sitting needs.

From the owner: Familiar Surroundings Pet Sitting is designed to take care of your animals while you are away in…read moretheir own "familiar" surroundings. When animals are in a kennel they tend to become stressed, develop respiratory issues, are cooped up for long periods of time and are just plain lonely. I can change that. By taking care of your dogs, cats, fish, reptiles outdoor animals (deer, feral cats, farm animals, etc.) I am able to provide your animals with play time, loving care, dog walking and comfort in their own home which will alleviate any stress caused by kennels and/or boarding.