I honestly don't like giving one star ratings but I am truthful with my reviews and this one is no…read moreexception. I hired Lauren for a second time to pet sit for 5 days, 2 scheduled visits a day, mornings 9am-11am and evenings 6pm-9pm. Even with the instructions that were on the website she uses for communication and the notes that I left around the house, Lauren didn't follow any of these things. Her services were well below poor. She came at whatever time was convenient for her meaning my pets had to wait to be fed and let outside to relieve themselves well into the late afternoon and early morning hours between 12am-130am. I left instructions on cleaning my dogs paws off before letting her come back into the house so mud was tracked on the carpet. Lauren ignored this and even made a mess herself. There was evidence that she used our bathroom and muddy shoe prints on our rug. I'm guessing because she did not adhere to the routine and schedule I had in place and paid for, my pets were very stressed and had diarrhea, not only just in the litter box but on pillows as well. If Lauren had been coming to the house regularly, she would have seen this. Had she been doing her job that she charged me for, she would have noticed the mess and my pets being stressed out and could have contacted me. My pets veterinary information is on her website and I have probiotics at home. This could have easily been cleared up but she didn't do her job properly. Halfway through the 5 days, communication was scarce. I had to contact her to figure out what was going on. She finally gave me some wacky excuses about her phone being in a repair place due to it being broken. Even if that were true (which I don't think it is) she claims that you have to put all communications in her website just in case she can't make it to a scheduled visit, that way someone else has the information. If she had people working for her, she should have someone that can relay information to her clients. Despite there being cameras all over my house with time stamps, Lauren still choose to lie to me. I caught her in several lies like the one I just described. One day my neighbor contacted me to let me know that some packages were on my porch all day (delivered early in the morning) so they brought them into their home so nobody would steal them. I asked Lauren if she had noticed any packages on my porch that morning and she said she hadn't noticed anything but would check when she came during the evening visit. Had she actually come in the morning like she was supposed to, she would have seen it. The last day she was scheduled to come by the house, she kept texting me to ask me what time I would be home. She texted me several times asking me this and I know it was because she was trying to see if she could get away with coming to my house super late again. This was the first time that entire week that she constantly communicated with me in a timely manner. When we finally did get home we noticed litter boxes were not cleaned properly, dirt/mud on the floors, carpets, and rugs. Our dog was not fed properly. Our cats were sick and stressed. My house was a mess and I never leave it like that. Nobody should have to come home from vacation and have to vacuum and do laundry. I did try to communicate with Lauren about a refund but she did not contact me back. I knew I wasn't going to hear from her so I contacted my bank and had them reverse my charges and do an investigation. About three days later, Lauren contacted me through text and said she was on vacation and didn't have any cell service (which I think is another lie, I'm sure she took a couple of days to construct an excuse). By that time, the investigation had already begun and I knew that i would never deal with her again. Moral of the story is do not hire Lauren and her company to watch your pets. They may be neglected like mine were, the risk isn't worth it!

We have hired Lauren several times in the last 6+ years. I have four dogs and they love her. One of…read morethem is on medicine and she has always been able to provide them in a timely manner. At times, we have had to leave for weeks at a time and she always comes during her scheduled meetings to make sure my dogs are well taken care of. There was a time during Covid days where she was very short-staffed and we did have a couple of problems with visits, but they were quickly resolved once we had conversations. There has been a couple of times where one of our dogs managed to get out of his kennel and since I caught it through the cameras and texted her, she has headed to my place to solve the situation. Overall, I find Lauren very responsive and willing to follow instructions. We will continue hiring her.

I've used Cindy & her team for years. They are great, animal loving people! They update you daily…read moreabout your pet & send pics & you can easily message them.

Just for a while is a great pet sitting for daily and or vacation needs. It doesn't matter if you…read morehave 1 pet or 4 pets, it's still the same price. They charge you by the time not the pet. and they were very caring and professional to both my dogs and I will never use anyone else again.

This place has become a second home for my dogs, Kaia and Willow. Sam, Wendy, and Peyton don't just…read morewatch your pups -- they genuinely care for them. My girls come home happy and worn out every single time, and I leave every drop-off completely worry-free. If you're looking for a place to trust with your fur babies, look no further.

10/10 this is an amazing place for your fur babies! They truly care about all dogs that come…read morethrough and keep us updated with many fun pictures. My dog had a GRAND time. You can tell they love what they do and connect with all dogs personally they offer so much for a more than reasonable price. Will be coming back for sure! They are probably the only ones ill trust with my dog

Four Paws Inn gave me and my 2 Furbabies (Phoebe & Phoebo) the greatest customer service experience…read moreever imaginable!!! Shoutout to the beautiful staff Deven, Kayla, Alissa, Itza, Katelyn, Jason, Alice, Avery and most of all Karly who had made the experience ever more special!! I'm forever grateful for y'all and couldn't thank you enough. Many Blessings!

I take my senior dog here after they wouldn't let me take her to PetSmart or Petco for grooming…read morebecause she didn't like being kenneled. She gets very scared. I took her to Four Paws and I found that they don't kennel the dogs. I also let the staff know of my dog's needs and sensitivities so they take great care of her. I would recommend Four Paws to everyone!

Bee has been our go to pet sitter for when we are out of town for the past few years! She takes…read moregreat care of our two Great Danes and two cats! We live on one of the military bases and she is willing to take the time to get a pass to come stay at our house when we travel. Our youngest Great Dane has a medical condition that requires daily medication at a certain time and Bee always makes sure she could be to our house to ensure he receives it when it is due. I highly recommend her.

Excellent. Very professional. Came by for interview, met our some of our babies(cats), then…read moreexplained how she would care for them while we would be away. When we went on vacation, she kept in touch with us every time she visited our home. She did a wonderful job of caring for our babies while we were away. We will be using her again and highly recommend Purrwaggles.

The hardest part of traveling sometimes is having to leave your fur babies behind. From the moment…read morewe were greeted with a smile, we knew Cali and Ted were in good hands. They had plenty of space to play, had access to a pool, and made friends We got pictures while we were gone to see what a good time they were having. Thank you so much for welcoming and caring for our babies!

This is our 3rd time working with Steph & Zobi, so I felt compelled to leave a review. We are…read morereally cautious who we trust to stay over and take care of our boy, but you can tell Zobi just genuinely loves animals. Tyson (our lab) always gets so excited when he sees Zobi now & gets the zoomies They have extremely good communication, giving us regular updates & even sends us pics so we can see what Tyson is up to throughout the day! I'm really relieved we found someone reliable. We recently forgot it was trash day (we were out of town) & Zobi took out the bins for us without saying anything. They definitely go the extra mile to make sure your baby is taken care of & your home as well!

We have two medium/ large dogs and were looking for a place to take them for both daycare as well…read moreas to have for boarding when we found K9 Country Club. During the first daycare experience, everything seemed to go OK, but we were surprised that they didn't seem tired at all upon pickup. At our previous daycares, the dogs would come home ready to rest and relax... definitely wasn't the case this time. Despite the initial daycare experience, we decided to board our dogs here over the New Years holiday as we really needed to have them in a safe place where they would be able to be together and would have daycare during the day. Our dogs seemed to do really well and did come home exhausted after the three day boarding experience and seemed to be in good spirits! The only odd thing was how thirsty the dogs were when they got home - it was like they hadn't drank in days (but this could just be from over excitement). The reason that I chose to remove a star is because they seem to be very disorganized and the front desk woman is a bit rude. Multiple times I was contacted for a missing vaccine or paperwork or this or that and yet they already had it ... just lost it/ misplaced it. Even upon check in, I had to go over the same items (like medication instructions) over and over because the woman checking us in did not listen (and truthfully is pretty rude). Additionally at check out... I was handed a bag full of stuff that wasn't mine. I was glad I checked as some other dog/ owner would've been without their bowls, food, etc. Despite the front desk woman being rude, the rest of the staff and the manager here are all very friendly and work to get things right. One employee that really went above and beyond (and will be the reason we come back is Casey (I hate to say I'm not 100% sure on his name, but I believe that's it). He took extra time to get to know the pups so they felt comfortable going with him, wrote down all the instructions for himself and also took time to speak with my family to ensure we felt comfortable. Overall - a good boarding place but one that has some improvement opportunities in administration.

K9 CC is a unique boarding & training facility conveniently located to San Antonio in the beautiful…read moreTexas Hill Country. All the employees and instructors are friendly and skillful. I always feel welcomed and even my sensitive senior pup loves her classes there. The care starts the minute you enter the facility , and all employers are gracious and friendly. There's an underlying sense of fun that's reflected in interactions with my pups. You can't go wrong with choosing K9 CC!

Shelbie is awesome! I have two corgis that don't always get along, and a 13-year-old Lab…read more Definitely knows how to handle them . She does take the time to send you, texts and pictures periodically during her service, which I love! I would definitely recommend her . Michelle