Went here to get lenses for a pair of frames I already had…read more I asked the optician if it was possible to add nose pads on the frames, she just stared at me and shook her head. She almost looked annoyed to do her job?? I was kind of taken aback by her attitude. The optician proceeded to say "you have no bridge at all" in a rude manner almost insulting my looks. The doctor owners, the father and daughter duo, must train their staff better to be more culturally sensitive when working with Southeast Asian patients and not insult our racial features. Is the Optician racist? This was the only takeaway I had walking away from this experience. Not to mention the awkward front desk situation. They have two front desk people, when you are talking to one, the other front desk person just stare at you the whole time. I felt so insulted and racially profiled that I asked my husband to call and cancel my lenses with them. Also, how are lenses $240 after insurance?!!! On glasses USA you can get at least three pairs including lenses for that price.

I have server dry eyes. Dr Jenson has really helped me through all the pain and anguish that goes…read morewith having dry eyes. He is knowledgeable, very ethical and very kind. Your eyes couldn't be in better hands with Dr Jenson.

08/27/24 Update:…read more We've been back about 3-4x now since my 1st review and I've noticed a huge difference in customer service! My son has been coming every week for his contact lens training and they even know him by his 1st name now. The front desk personnel are friendly and accommodating and Dr. Wong is amazing as usual. She's very warm and great with kids! As long as customer service continues to be good like what we've been experiencing the past month, I highly recommend this place for your eye care needs! Location is great as well, lots of restaurants close by.

I've been working with Dr. Wong for many years and so far it's been great. She is soft spoken and…read moreseems to always take care of me. In the past they had different staff and my experience once wasn't the most pleasant but overall this is a great place. The office is clean and the staff are nice, I've been working with Shanna lately and it's been smooth. There is parking and the building is on the main floor to the left. You do have to ring a doorbell to be let in. Feels more secure. Thank you.

I'm a long-term customer of enjoyed working with him in the past. Today at their new location, just…read morearound the block I was treated kind of rudely by the clerk. Was given no real eyeglass options or options for other selections. And I don't believe the desire for my business was even there. I was the only customer in the store. Had to wait 20 minutes before seeing someone It is very disappointing. I don't think I'll be back and I'll be looking for a new eye facility to work with. Disappointing because they were so good in the past. They just acted like they didn't want my business.

I needed new glasses and wanted frames that I would love wearing everyday. My insurance doesn't…read morecover too many independent locations, so I was pleasantly surprised to find Oceanclear Eyecare on the list and that the Yelp reviews were so high. And deservedly so! Located in my favorite plaza in Renton, Oceanclear has a plethora of frames. They have a variety of designer brands as well as high quality eyeglasses brands. I was impressed with the variety of styles and looks. It was quite easy to find a couple pairs that I would like. Dr. Wendy Kuo was amazing! I have hit and miss luck with optometrists lately but after my experience here I foresee me coming back. Dr. Kuo was informative, helpful, and very easy to talk to. She took what my ophthalmologist had told me and related it to the type of glasses that I required. I felt like I had dialogue with her instead of being talked at or rushed, which has been some of my recent experiences with optometrists (or really many in the medical field of all kinds). It was nice because I walked away with a better understanding of how to care for my eyes. Vincent took my initial check-in procedures (pressure test and what not) and he helped me select glasses. Will fully admit I was very uncertain about him in the beginning. He was so quiet - he didn't introduce himself or really explain any of the various tests we were doing or if they were good or bad results. When Dr. Kuo told me Vincent would help me pick out frames I really was skeptical. But once he was around me for five minutes he relaxed and gave fantastic advice! Vincent really helped me find the right look. The two frames I purchased I felt confident looked good on me and fit my face. I was super pleased! The eyeglasses arrived two weeks later and I received a voicemail and email letting me know they in. They were perfect! Pickup was a breeze. Highly recommend!

Clearvue Vision Center was voted "Best Eye Doctor" for a good reason. ALL of the people that I…read moreencountered there are kind, courteous, patient, helpful, and high caliber professionals. This includes the people doing the intake and glasses fitting. They seem to enjoy helping their customers find the right product. They also go out of their way to make sure you have an easy experience. So proud to have this business in my community.

Dr. Gelt is great. She found an issue with my eyes that no one else could find. For me, the…read morechange was life changing in a very good way. Now though I found it almost impossible to actually talk to a human to make an appointment. Disappointing that you have to jump through so many hoops, just to make a simple followup appointment.

Lisa and the whole optometry team and Visionworks were incredibly helpful and kind! It's been years…read moresince I last needed a checkup, but they made the experience so smooth and painless, and they answered all my questions with care. They clearly have great team here and I would highly recommend this location to others!

They won't refill prescription lenses for safety glasses "because OSHA won't allow it". When I…read morementioned there's no OSHA regulation for that, the employee hung up on me. The glasses I've bought have all been good otherwise.

I had a chance to meet these folks during what can only be termed as a contact crisis - I left my…read moreleft contacts at home 4 hours before an international trip. I stopped in here after they opened on a Saturday and they were Ready and willing to help out a stranger in need! They had samples of the lenses I wear and gave me enough for our trip. An incredibly kind and generous gift to what will only be a more weary traveler as the day goes on. They were friendly, kind, understanding and very helpful. I also took a look around the shop while they were checking for the contacts, and not only did they have a great selection of glasses, but they also had an area where the kids could sit and draw. That's a major plus for anybody who needs contacts and happens to have children... Those Venn diagrams cross big-time! You should check this place out if you're in the area. Helping me during a totally self-made crisis was going above and beyond, and as such I suspect when they're helping you out, they'll do a great job too!

This is hands down the best place in Renton for eye care. A wide variety of glasses and the doctors…read moreare very caring and helpful.

I always look forward to picking out new frames with Donna and Kaylie. They are honest about what…read morelooks good on me and what doesn't, and they are very knowledgeable with all of their products. I don't wear contacts, so investing in high quality frames and lenses is a priority for me. When I compare glasses from other retailers with my glasses from Riverside Optical (formerly Eyes on the Landing), the difference is clear. If you're looking for high quality - unique glasses, great customer service, and a local family business to support, I highly suggest you go to Riverside Optical in Renton. To Donna and Kaylie: You both are awesome! I'll see you next year!

WOW. Since moving…read moreto Seattle 2 months ago, I've been extremely fortunate to find some great local businesses (many through Yelp). Although this place wasn't a Yelp discovery, it's far and away THE BEST find of all since my move here. First impressions: incredibly up-to-date, plentiful selection of frames; beautiful, light, roomy store layout; and the most knowledgeable, personable, genuinely helpful staff I've ever encountered in an optometrist's office. This place is heavy on attention to detail - from the display of frames to signage to the beverage offerings for patients to the spotless, modern restroom to the exam itself. The moment you approach from the outside, it's obvious that nothing has been overlooked in the layouts or displays. Abundant natural light makes the place absolutely ideal to try on frames, and the staff honestly knows all of their products inside and out. This is the Apple Store of optometry. Dr. Lawson is simultaneously warm, engaging, professional, fun, erudite, practical, empathetic, thorough, and sentient of patient needs. Donna and Christian were completely focused on taking care of every aspect of my first visit. Christian was not just versed on the vast frame collection, he had a natural eye for suggesting which frames would look just right on me. Had I been left unattended, I would have spent 30 minutes narrowing down to the 2 perfect frames he produced for me in less than 5. Donna spent a great deal of time ensuring my paperwork for my vision insurance was exactly as I needed it, and did so while making me feel like a long-time neighbor who'd stopped in to borrow a cup of flour. From the greeting-sans-pressure on entrance through the huge smile on my face as I left, seamless interactions with all of the staff demonstrated impeccable team service all around. Getting an eye exam and contact lens fitting felt more like a spa appointment. Hit the mall for get-what-you-pay-for, quickly processed, mediocre optical errands. Eyes on the Landing is for those of us who seriously care about our vision, want to spend the time to examine every option available today, and be well cared for by a staff who cater to our kind. I've been to more optometry boutiques, stores, mall locations, kiosks, and offices than I care to admit, but for the first time ever, I feel as if I've ARRIVED. If I ever leave Seattle, I will fly here just to get my exams, contacts, and glasses. Period.

The one positive thing I can say for the clinic is that whenever I had a problem, they were able to…read morefit me in and see me within 24 hrs, sometimes going out of their way to do so. I really appreciated that as I had a difficult year medically. But I had a number of problems with Cascade Vision. 1, they are *constantly* upselling, which I would have thought impossible for a doctor's office, but there you go. Every time I went in, whatever I went in for, there was always a necessary, over the counter product or not-covered-by -insurance procedure pushed on me which (surprise, surprise) they had available at the counter or through a special pharmacy. This gets tiresome. It also erodes trust in whatever advice the doctor is telling me about my condition. 2, I was having trouble adjusting to the glasses I bought there, for longer than the usual amount of time adjusting to a new prescription. I came back to have them checked out, just in case there was an error because everyone makes mistakes occasionally --that's human nature. The opticians got very snarky and overly defensive about that. A patient should be able to have their prescription checked out without questions. 3, I was misdiagnosed with a stye which turned out to be ocular rosacea. I saw 2 different doctors at Cascade Vision over about 3-4 months for this problem, at least a couple times a month, sometimes weekly. It seems extraordinary to me that they didn't recognize an ocular condition, which has the potential of damaging my cornea. The advice I was given (and of course, multiple products to buy!) to treat the "stye" was of course a complete waste of time and money and could have worsened the rosacea. 4. I had a diabetic eye exam and requested that the results be forwarded to my PCP. I had to make multiple requests over 6 months for that to be done, which is ridiculous, considering it could be sent in an email.

Don't go here. Ridiculously expensive after searching other methods. I went here once when I had…read moreinsurance for my job and didn't think much of it. They kept sending me messages about doing another eye appointment (takes like 20 minutes) and I told them I no longer had vision insurance with my job. The quote was over $300 not including the contacts or anything. Called around and this money-hungry business (not trying to help people just cash in as much as possible) is charging WAY more for an exam than literally any other Optometrist out there. Not even close. I decided to do an eye exam online and it was $79.99 INCLUDING 6 months of contacts. If you don't have insurance....definitely don't give your business to them. If you do have insurance...don't give your business to them because you know they are just using and abusing the system. Go to Costco or literally ANYWHERE else besides here.

My family has come here for a few years now, and it's always been an okay experience. The…read morereceptionist is our least favorite part because she has a pretty bad attitude, but everyone else is exceptionally great. In January they started a new policy that if you miss an appointment it is a $75 fee ( that's more than our dentist... so it seems crazy ) they sent out a one week reminder, and they use to send out a reminder the day before additionally. The kids ended up having a random snow day added on and we got all our dates mixed up, ended up showing up a day later at the right time. They ended up billing us the fee despite having the time open the next day. I know it was my fault, it just seemed strange that they stopped the reminders the day before and started this fee.... Like it was intentional. We live in a low income area, so this fee, is this economy is huge. We switched to a new place, no fees, they send out multiple reminders, actually tell us when our glasses/contacts are delivered ( unlike these guys ), and the receptionist is a peach. Would not recommend!

Ok, So i read all the bad 1 star 2 star reviews and was…read moreskeptical just as many would be. I had an appointment today at 3pm. Here is what i experienced!! Everyone I encountered was amazingly nice, Professional and treated me respectfully and kindly. The front desk was very pleasant!! Even multitasking to be sure I was checked in quickly! Then Irene took me to the 1st series of tests. So incredibly Professional, Upbeat and just sweet as she could be!! Then Dr. Moah? Sorry for the spelling. Again as sweet as anyone could ask! Very thorough, very precise in her explanations, professional and what else could anyone want. She answered all my questions! I left a happy camper. all the negative horrible reviews were not what I experienced. I guess Dr Jaffee, was amazing, seems like there was some trouble after he passed away but, things are much different. This is a home grown business and excellent customer service!! Now, yes are there hidden costs with glasses, always is, but if you or anyone has a question, ASK!! They will answer the best they can. that's all you can ask. so in closing, no I'm not a plant, lol I'm just the average customer and this place is amazing in their care. Don't be frightened off by the negative reviews. Pretty bad event for a company to lose their main peep. Give them a chance, you're going to be very happy you did!!!

Excellent staff Excellent Dr !!…read moreI was surprised by how thorough the clinic was with all the testing and reviews of the findings.

I went in to have an annual exam as part of my driver's license requirement. After going through…read moreall the tests, they refused to offer a prescription and said i was surgical and would not sign off on state driver's license form... While I respect keeping dangerous people off the road, they refused to offer a prescription to meet the requirements. After meeting with the surgical team, i was told a prescription would be fine as I did meet and pass the states requirement, but a prescription would be helpful for my vision until such time surgery is scheduled and repairs my vision. I then went back to Coal Creek Family Vision, scheduled an appointment for prescription the next day... They refused to see me at my scheduled time as they were reviewing my information. I was then told a different Doctor would be taking over... it has now been about a month and no communication from them, but they did bill me and my insurance... I would not recommend them and found the manner in which they handled a sensitive matter at a stressful time to be less than desirable.