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Fusion Dental - Ashburn Ortho

5.0 (1 review)
Closed 7:00 am - 4:00 pm

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2 years ago

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Loudoun Smile Center

Loudoun Smile Center

3.7
(53 reviews)
2.9 mi

I am no longer afraid to go to the Dentist. Actually, I want to go to the Dentist, or at least to…read moreLoudoun Smile Center. I had my first dental appointment in probably 4 years (bad on me) after a family member referred me here. From the moment in walk in you feel comfortable and at peace. You are warmly welcomed, offered water, and a seat in a comfortable well-lit waiting area. Paper work is completely done in advance on-line, so that's all out of the way, they have all the information they need to get started. I was lucky enough to get Elizabeth as my hygienist, and I could not had been more pleased. She kept me informed with everything that was going to happen, had a great sense of humor, and incredible medical skills. The equipment is all new technology, and I can honestly say pain-free! I do need additional work since it's been awhile, but I'm excited to go back and continue this journey to healthier, whiter teeth. Helen, their Insurance Guru, will walk you through the options, explain what is paid for by insurance, what is not, really on top of her game. Big Thanks to everyone on the office for making me feel so welcome, I look forward to meeting the Dentist next week as my follow-up.

I moved out of Virginia in 2022 and just received my first and only contact from their billing…read moredepartment in 2026 demanding $59 for a claim they say wasn't covered by insurance four years ago. No email, no phone call, no letter. Nothing for four years. The representative admitted that internal billing department changes and operational issues were the reason it took them this long to reach out. Their own staff confirmed the delay was entirely on their end, yet they still expected me to pay without question. This is not how a patient-centered practice operates. If you value professional, organized, and respectful patient care, look elsewhere.

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Loudoun Smile Center
Loudoun Smile Center
Loudoun Smile Center

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First Impression Dental

First Impression Dental

4.3
(75 reviews)
2.3 mi

I've been a long‑time patient because Dr. Reeves provides excellent care. Unfortunately, the…read morefront‑office experience has changed dramatically. Saturday hours vanished, weekday hours are difficult for anyone with a full‑time job, and the new text‑based communication feels dismissive rather than supportive. Asking about weekend availability shouldn't trigger messages suggesting they "update my records" if I'm no longer interested in being a patient. This practice has strong clinical talent, but the customer service side needs immediate attention. Other reviews on YELP in the last couple of years seem to mirror my disappointment. ALSO, they may wish to remove the snarky, outdated and frankly cringe‑y "...we cater to cowards..." wording in their brochures and on their waiting room tables. It's just unnecessary. No one enjoys going to the dentist, it's a necessary experience. Here's a few examples to consider: "For anyone who prefers kindness over stress." "Perfect for patients who like their dentistry gentle, not scary." "We take the fear out of dental care -- no judgment, just comfort."

Major red flags!! Please read before going to this practice! My husband and two daughters had been…read moreto this practice and things were mediocre ... until their appointment in April and my first appointment with them in June. The new dentists we saw were no longer in-network and we were charged out-of-network costs. Aetna was amazing and did a one-time exception to change those visits to in-network. We had already paid our bill in full, so when First Impressions Dental received the check from Aetna you would think they would reimburse me the amount I had already paid. Nope! Not only did they not get the refund process started (I had to call twice), they claimed we still had a balance. This so-called balance was for "hospitality and in-office write-offs". One was from 2023. Interesting how this popped up out of nowhere two years later... hmm. They cashed the insurance check and instead of paying us back what insurance says we were owed, they're taking back all hospitality and write-offs and returning SOME of the insurance check. Basically being vindictive and taking money from an insurance check to pay themselves back. I've filed an official complaint with Aetna and will update this review once the complaint process with insurance is completed.

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First Impression Dental
First Impression Dental
First Impression Dental

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Virginia Dental Solutions

Virginia Dental Solutions

4.3
(11 reviews)
1.9 mi

The best! Dr Hall and his assistant work seamlessly together. My teeth are done well, quickly and…read morewithout pain. Dr Hall was recommended by a dentist friend of mine about five years ago. I'm so grateful she told me about this office and dentist. The front office staff picks up the phone on the 1st ring (remember when businesses used to do that?! What a luxury!) They're pleasant, efficient and helpful. There's no signs stating you'll be removed for yelling at the staff. There's no need. One experience and you'll know how ridiculous that would be. And makes you wonder how terrible the other businesses are that do that. It's such a great business and so well run! I wish others would do their businesses so well.

We have been going to this practice for over 10 years . We have been as pleased as you can be with…read morea dental practice . Our family of 5 has put up with a few situations here and there , but today was the final straw. Our son, who is home from college , showed up 2 min late ( 2 min over the 10 min grace period) he was sent away rudely by Lynn, the front desk manager. We book these appointments MONTHS in advance .... 2 min could have been deducted from his visit. Lord knows we have waited longer AND worked with them because it is what it is. Her customer service skills are piss poor and the straw that broke the camels back . We are d.o.n.e. Just need to figure out where else I can warn people , trust me , you dont want to deal with the pompous front desk staff.

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Dr. Bruce Svechota-Kingsbury
Dr. Bruce Svechota-Kingsbury
Our dental team in Ashburn, VA
Our dental team in Ashburn, VA
Dr. Brian Lee

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Dr. Brian Lee
Ashburn Family & Cosmetic Dentistry

Ashburn Family & Cosmetic Dentistry

2.9
(8 reviews)
0.0 mi

Totally unprofessional! Left me in the the chair 45 minutes late! They gave me another dentist than…read morethe one that saw me. When he came in he had no Idea about my case. I was expecting the visit to consist of getting fitted for the fake tooth that I got fitted for two weeks earlier. They had some problems finding my chart and when they did they never sent my impressions to the lab for processing. I told them they were fired!!!!!!! Don't waste your time with these guys!!!!! UGH!

Went in for a regular cleaning but they spent too much time taking full mouth x-rays (more money…read morefor them) so they can drum up more business and they recommended deep cleaning (again more money) apparently because I had missed my last cleaning but said it was MY choice ultimately. I said I would rather just do regular cleaning and be on my merry way. Cleaning is painful enough, who wants to sit through more pain and two sessions of that (ugh!) They had time for deep cleaning but suddenly were out of time the moment I opted for regular cleaning. Apparently, they spent the time they had blocked for me (for cleaning only that I went in for) to do x-rays and such and have a dentist come in and politely upsell other recommended services but their demeanor quickly changed as I would not yield. I have been going to this place for a few years but after today's experience I told them I would find me another dentist. Wish Dr. Han was there. He was the reason I started going there but the others there apparently don't operate with similar ethics.

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Ashburn Family & Cosmetic Dentistry

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Premier Oral Facial & Implant Surgery

Premier Oral Facial & Implant Surgery

4.0
(4 reviews)
1.8 mi

I came in for a oral surgery they took care of me very nicely with great care. The best staff they…read moremade your I was always taken care of Michael was a really nice guy he helped me with everything i needed. All the staff members excellent

I wish I could rate a 0! This office was terrible! The front desk is argumentative and accuses you…read moreof wild accusations. To start there is no pain management prior to surgery even if you have an infection and all four wisdom teeth need to come out. Then when I went for wisdom teeth removal, "Marvi" is the name they gave, missed my veins twice and was "fishing" a term used to describe looking for a viable vein for the IV. While she was pushing the needle around in my arm I was uncomfortable and she flat out said "you're okay" Then still a week after the procedure only one side of my face is swollen like a balloon. I clearly feel damage to my cheek with my tongue. I have bruises on my face and they said what they gave me should help and it clearly isn't. I went in the office today and the front staff was trying to yell over me and even called me a drug seeker which is absolutely disgusting as I have just lost my father two days ago and the only thing I'm focused on is getting better. Meanwhile I have a half swollen face and I'm downing Orajel which is numbing my face so I have to go to the funeral like this. Meanwhile the doctor still hasn't had the decency to acknowledge the situation or reach out in any way. Completely do not recommend 0/10 absolutely do not come here. Call your insurance and see who else accepts your coverage!!

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Premier Oral Facial & Implant Surgery
Premier Oral Facial & Implant Surgery
Premier Oral Facial & Implant Surgery

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Fusion Dental - Ashburn Ortho - oralsurgeons - Updated July 2026

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