I don't know why this place is consistently a terrible store to shop. I placed an order, went to…read morepick it up with curbside pickup. I called them because when I checked in it said "delayed", but I didn't know if that was what their system was saying because two of the items I ordered apparently weren't in stock. The guy on the phone said that he just saw someone go back so they'd be out shortly. Seven minutes later, they did bring out a curbside order for the car that had come since I was sitting there. At this point I'd been waiting at least 20 minutes so I called back and cancelled the entire order. It was my own naïveté and hope that visiting the most convenient store (since we were in the Loop) might be ok this time. If you have to order from here just do it online.

am writing to file a formal complaint regarding an incident that occurred at The Container Store…read morelocated at 940 W North Ave, Chicago, Illinois. During my visit, I attempted to return a package that was damaged. The store manager, Jeffery Brown, handled the situation in a very unprofessional and disrespectful manner. Instead of assisting me with the return process, he declined my package and accused me of lying about the damage. I found his behavior extremely inappropriate and unacceptable for someone in a management position. The way he spoke to me was disrespectful, and I felt that I was treated unfairly and in a discriminatory manner. As a customer, I expect to be treated with professionalism, respect, and fairness. Being called a liar while simply trying to return a damaged package was humiliating and upsetting. I respectfully request that this situation be investigated and addressed by corporate management. I would appreciate being contacted regarding the outcome of this complaint. Thank you for your time and attention to this matter.

My husband and I reached out to Terri to help us organize our condo. We have a baby and had become…read moreoverrun with items. I appreciated how easy Terri was to coordinate with - she even did a FaceTime with me before the session to give me some organization product ideas. Amy was our organizer on the day and she was lovely to work with. She helped us go through our master closet in a very nonjudgmental and straightforward way. She helped us donate almost 3 bags of items. We plan on working with Terri and her team again and would recommend for anyone to hire her for your organizing needs.

Four Years Later…read more.. The Chicago Organizer is still great at helping me get all of my stuff organized and manageable! After I moved house, I had so many rent-a-crates to unpack and return very quickly. I felt overwhelmed and couldn't move two feet without hitting a box, and unpacking by myself was too slow. I contacted Terri again. Terri couldn't come out to personally help me within my limited window of time, but she has fantastic team members. Kammy came to help me, stayed for just under five hours, and we unpacked every rent-a-crate plus all of the cardboard boxes! There is a little left to do in order to make my new place feel like home, but Kammy's help means that 95% of the work is done. I am so pleased with The Chicago Organizer. Terri and Kammy are kind, professional, quite fair in their pandemic requirements, and most of all -- HELPFUL. Money well spent again!

They are magicians! I'm very pregnant and overwhelmed by clutter and they made such a difference in…read moresuch a fast amount of time. It gave me so much peace and relief.

Our kitchen and bathrooms were touched by angels…read more We just moved into our new condo and let's just say we had more than we thought the space could handle. There was no way we could have unpacked and organized our kitchen and bathrooms over the next few weeks, which is what their team excelled to do in less than a day. Mackenzie was very responsive starting from original quote to appointment day. Because of this they came fully prepared and we feel every minute they used here was optimized to the fullest. It's our first time using this kind of service and Mackenzie, Chloe, Brittany, Mary and Melanie have officially spoiled us for all moves to come. Our home brings us so much joy now.

Chaos to Order was Amazing! We moved back into our home after 18 mo. & a catastrophic fire. There…read moreare 6 of us. Mom was feeling super overwhelmed getting the pantry & other projects completed. Kiersten saved the day! She came in like a rockstar. We turned a pantry that had a rice cooker next to the 4 boxes of baking soda into something that doesn't give me constant anxiety. She also helped with kitchen cabinets that had been panic stashed during the move. Kiersten was so professional & had a wealth of sources for me. I'm feeling so much better. This isn't the final, final. But it will give you a great idea of what we got accomplished in 3 hours. Bread box & potato container enroute. AMAZING.

Shout out to Chaos to Order! I recently moved to a new home and felt overwhelmed by the amount of…read morethe stuff that I had accumulated over the years! I called on Chaos to Order to help me purge and organize, and I must say that I was so happy that I did. I highly recommend them for your organizing needs. From the initial consultation, the team took the time to understand my needs and specific challenges that I faced in my new home. They provided solutions and helped me to organize things that I loved and to purge the items that were obstructing my headspace and happiness. I was so very pleased and impressed with this company. They were prompt, efficient and showed a true passion and enthusiasm for what they did. I now not only have organization but also the structure and the tools necessary to maintain a clutter-free home! It brings me joy to walk into my newly-organized space and gives me the motivation to maintain it. Thank you, Chaos to Order, for giving me back my peace!

Worth Every Penny I was procrastinating on clearing and…read moreorganizing my study and my clothes closet. One day, while searching the web for help with an organizer, I found OrganizingWithYou. Pooja spoke with me, and I sent her pictures os the spaces I was overwhelmed with, and she arranged to send someone perfect. In three hours, both the study and the closet were serene. Although it was pricey. I have hired organizers before, but Elaina was sui generis, unique in her understanding. I highly recommend this service. It was indeed organizing not for me, but with me.

I found Organizing With You to be very easy to work with. Pooja responded quickly and was very…read morepositive and encouraging. Elaina arrived timely. We got right to work. She broke the project down into manageable tasks and eased my sense of overwhelm. Overall, the project is done and I have peace of mind!

We installed new closets throughout our new home and California Closets did a terrific job…read more Our designer Allison Bivin was outstanding, every step of the way. Communicative, thorough, and thoughtful. Really great experience.

!!!PROCEED WITH EXTREME CAUTION!!!…read more Spent $7,500 on a "custom" built-in bookshelf and desk from California Closets. A major structural piece fell off on its own during normal use. No one touched it. No misuse. This wasn't cosmetic--it was heavy, installed at body height, and could have seriously injured or killed someone. I'm still shaken thinking about what would've happened if my kids were in the room. For this price point, basic safety and quality should be non-negotiable. Right now, I have zero confidence in their engineering or installation. **EDIT: uploaded are additional photos showing how poorly put together this was, as you can see the nails used to attach this piece are partially nonexistent and barely penetrated the wood. I worry about the integrity of the remaining structure. **

Fourteen years later, my curtains continue to be beautiful and durable! Recently, a minor fix was…read morerequired. Kim's installer came and fixed it right away. Thank you, Kim! (Photo from summer)

This review is for our experience with Kim @ UE. She was amazing flat out. She was prompt, willing…read moreto work - take calls - texts at non working time hours as she gets it done! We have a new construction home so we needed drapery suggestions. So she came 2 days later, took measurement and made amazing suggestions. While we opted not to utilize her services and order drapes, that is the only reason she gets one less star because I can't speak on the finished project/products. Kim was amazing and I wish her the best! She has an amazing eye and brings suggestions to to the table! SUPPORT LOCAL BUSINESSES!

Our experience with Less is More was terrific! Kelly was patient but determined, and was able to…read morekeep me accountable about finishing several organizing jobs all the way. She also helped my husband be more selective about his many collections, and helped him feel confident about donating many, MANY items that needed to go. I really appreciated the donation suggestions. I didn't know where to take many of our old pieces of art, bags, baby items, etc. I felt wonderful about giving our things to people who really need them! It's been several weeks since she was here, and the organizing systems Kelly created are still working. We haven't messed anything up yet! I would absolutely recommend Less is More to anyone, and I know I will call on them again for future projects.

Nicole from Less is More was a rockstar. She understood the issues parents have with kids toys in a…read moresmall city space. She helped me go through every toy and decide if it needed to stay. The ones that made the cut she created a specific place for them so cleanup is WAY easier since everything has a space! She also labeled shelves with what goes there. She was amazing. Not only did we do the kids area, but we did the kids room, my kitchen (I didn't realize I had 3 full sets of pots and pans!!) my overly full closet, my foyer closet, my second bedroom, and bathroom spaces. She changed my life and now I have so much more clarity and less anxiety since I'm not living in a crowded space. If you are looking to declutter, and develop more systems in your home so that your space makes more sense then Less is More is for you!