This is the only bike shop I will shop. They offer great customer service. No sales pressure. I…read morealso like that they have a variety of products.

Headed in to look at e-bikes after some research and being life-long owners of TREK bikes. Darren…read morewas very helpful, no pressure at all, and explained the different models and types in an understandable manner. Took two different types out for test ride and decided to purchase two new e-bikes from this shop. We loved their approach to customers, the look and feel of their shop, and the way they treated us as customers. Would recommend this shop to new and old bike owners.

Great, quick service at home at a very reasonable price from Branded Cycleworx. So much easier than…read morewaiting for availability and lugging a broken bike to a shop.

I received confirmation email when I booked an appointment, received two reminders (one text, one…read moreemail) and waited for them to come and they never showed. I called the number that was on the confirmation email and no answer, no reply.

Awesome prices very fast shipping incredible customer service great products for sale, love my race…read moreinc bmx bike

Sold me an AXS battery that would not stay attached to the charger. They made me pay to ship it…read moreback, and had no response to my unhappiness.

I have been looking for a bicycle for a while now; I've looked online, at used bikes, and visited…read morevarious stores but none ever seemed to jump out. I live just a few minutes from Derby and decided to stop in on a Saturday about an hour before closing time. The interior was much bigger than I expected, and the floor is packed with bikes, gear, clothing, and other types of equipment. I was greeted right when I walked in and explained that it's been a while since I've owned a bicycle, so there has been a lot of advancement that I've not really kept up on. I don't know much about the details of biking other than the basics, but Bill (at least that was the name on my receipt lol) was super nice and explained everything to me in a way that was easy to understand. After a little back and forth, I ended up purchasing a Specialized bike in a really pretty sage green color. Bill explained the warranties, their commitment to servicing their bicycles, and even let me know that they're always happy to help or answer questions that come up after you begin getting more acquainted with the bike. While bicycles have become a lot more expensive since the last time I owned one, I'm very happy with my purchase! I took it out that evening and it was a ton of fun. The seat is a bit uncomfortable, as many probably are, but I'm so happy to finally have a good bike that fits me. Definitely appreciated the help and I would recommend this place to anyone that might be in the market for a new bike!

I'm a plus size cyclist, and I like buying bikes that have met my needs previously. I've been…read moreriding a Specialized Crossroads 1.0 for years. I love the v-brakes, the seven speed gears, and the frame. I knew this was an older bike that was harder to find. So, today, I was super excited to find my Specialized Crossroads 1.0 bike in stock at Derby Bicycle. I found this bike at Derby Bicycle center, in stock, this morning. I bought and paid for that bike at 7:31 am. I got my receipt at 7.34 am. Two buses and one train later, I walked to the derby bike shop to ask about my purchase. They didn't have my (in stock) purchased bike. The email explaining this had been sent 10 minutes before I arrived and 3 hours after they had charged my card. Between the in-person conversation and my vendor email, there was NO apology. My bike was NOT in stock. And a gravely voiced guy was like, yeah this bike is out of stock. 'Let me show you something similar.' You sold me a bike that is NOT in stock so you can show me another bike once I'm in store? No, thanks.

I've been a customer of Louisville Cyclery since I lived in Sagamore, before the fire and before…read morethey moved across the street. This used to be a great shop. Small town vibe, fair prices, people you wanted to give your money to. That shop is gone. Since the move, the prices have gone through the roof and you get nickel and dimed for everything. I stopped bringing my bike in for tune ups two years ago because the cost stopped making sense. Today sealed it. They charged me $32 to add two links to my chain. That's $20 labor to "install chain" plus $11.98 for two SRAM power links. Thirty two bucks to clip two links on. I get that parts and labor cost money. But this is a shop that has quietly priced out the everyday rider who made it what it was. I live in Erie now and there are better options closer to home. Won't be back. Its too bad, because the owner has always been a great guy when he's around.

Visited the shop and experienced quick and knowledgeable service from the staff. They had lots of…read moreexperience and feedback on their products, and gave me a great deal on a used bike! The employees were very friendly and easy going, like swinging by a mom & pop shop.

Good guys. Did a great job for a decent price and got it done in a timely manner. Bikes been…read moreworking great all summer since I got work done in May/june. Thanks team!

I went in to get a flat tire repaired and was charged $35. When I asked why I was so expensive the…read moreowner said the price of tubes had increased when I looked into the price of tubes the increase was not enough to charge $35 to change a tire. You would think that the shop owner would care more about the reputation of the bike shop and making an extra $15. Unfortunately capitalism is alive and well in the bubble.

Great repair. They know what they are doing. The staff I encountered are top notch.Had the needed…read moreparts on hand.

Fabulous bike shop in Boulder with so much to offer! This combination repair, sales shop, brewery…read moreand coffee shop is truly a unique gem to Pearl Street. Not only do they carry almost any random bike part you might need, but they have beer and coffee too! You gotta stop in before they close up shop later in November. In fact, you into have a week! The staff at the repair wing were very knowledgeable and friendly. They had some really nice bikes for sale, and plenty of parts. I would trust them to do service as well. I picked up a rear wheel part here and they were very nice. The brewery wing was awesome! I got a Pumpkin Ale from 4Noses Brewery in Broomfield, and it was awesome! Plenty of flavor and spice. Overall it made the experience perfect. They're closing soon, so head down today!

I just wanted to add to my review that everyone was so helpful to me, Sarah and Al…read more And they give you this amazing goodie bag as a customer, even a small bottle of champagne!

I have an IGO e-bike that I purchase from E-bike of colorado. I accidently disconnected a cable…read morefrom my throttle so I took it to e-bike of Colorado and the technician was able to fix the damaged connector.

i bought a new bike from these folks a year ago. They could not have been more helpful, caring…read moreand willing to provide insights based my needs. when I asked about changing some of the components such as brakes, drivetrain which were extensive, They came through with exemplary work and service. We ended up with a phenomenal machine that rivals the highest levels of bikes in the market. Iam thrilled and happy with my new dream machine. I have been back to do the final upgrades and again they came through quickly and professionally. The owner Steve, the Staff are all very caring, knowledgable and willing to go the extra steps. They listen and respond. One cannot ask for more. It's a rare commodity to see a business that wants to meet their customers needs with sincerity and genuine caring. Chris B

The guys at SloHi were super nice and responsive to the bike's issues. That gets an extra 2 stars…read morein my opinion.

I have now bought and sold gear at this place and felt like I got a good deal every time. The staff…read moreis very pleasant to deal with as well.

I sold them a 60 lb weighted vest valued at 109$ unopened still in the box..these people have the…read moreaudacity to give me literally less than 50$ for it. I believe the price was 30$. They are rip off artists and will shortchange you if you do business with them..Avoid selling anything to this second hand sporting pawn shop at all costs. They are a terrible business, period.