Bring a lunch because you'll be waiting a looooong time. I tried using the online chat with Emily,…read morebut the response time was terrible. I got an email confirming a 4 PM appointment, and Emily, the same person from the phone and chat, told me to bring Manny a GSD in. At 4 PM, they took us to a room where we spoke to a tech, who said someone would be with us shortly. She came back to look at him and asked if we wanted an X-ray for $175 (still no vet yet) or a physical from the doctor. We chose the physical, and she said the doctor would be in soon. By 5:21, she returned to apologize, saying there's only one doctor for 10 rooms. Can you say greed? We turned around and left. The waiting room still had 10 people trying to get into one of those rooms. I don't care how many doctors or rooms you have; that's your problem. If they told me to be there at 1 AM, I'd be on time. I'd heard good things in the past, which is why I chose this place, but now that they're in the big new building, their service is going downhill. Word will get around, just like in other reviews I've seen. Terrible service!

Brought my kitten in for a severe dog bite to the face at about 830 at night, they check him in and…read morekeep him overnight to monitor and stabilize. The dr wasnt sure how to proceed since his nasal bone was snapped off and looked like nasal tissue could be damaged so he'd probably need some kind of surgery. They give me a quote on how much itll be for overnight with 200 deposit and the rest is due tomorrow. A technician tells me theyll call around 8-9 for an update. Next morning comes and no call, I call at 950 for an update. Kitten is ok, eating and drinking and I will get a call later about the next step for his face. At 1120 im in town, swing by to pay for the overnight charge they said would be due today. Theres some confusion, i dont have to pay yet and shes quoting me a higher amount than they said the highest total would be last night. I talk to a technician and she shows me my kitten. They had gone ahead and removed the broken bone and she said the dr had just got in and would call me about what to do next. And I leave. I call again at 3 because no word from anyone. The receptionist says the dr just got in and she'll call me later. My boyfriend then calls them for answers. And about 30 minutes after he called them, they tell me to come pick up the kitten. I get up there, they charge me what they said they would last night, a technician visits me about the meds they gave him and explains they had tacked down part his nose skin and to bring him in for an update visit. After that long of having him, they send him home like this. I showed my mom and she told me he should be taken to the vet. Yes he should, just not this one.

Evidently after their groomer clipped my dog with her scissors he was combed vigorously. This…read morecreated a long gash in his back. They tried to hide it by gluing the gash together with crazy glue and combing the fur over it. Their little trick worked, because I could not tell when I picked my dog up to go home. When we got home my dog kept crying till I took him to the vet. Needless to say, I'm going to SUE! If you love your pet, NEVER USE THIS GROOMER!

So this lady got upset cause I changed my time and then said by the way your rate has been raised…read morecause my dog is hard to handle Really? You didn't tell me that when I picked him up last time and took my money mabe you need a different business considering my snauzer was shaking for 3 weeks after you Groomed him

The people at Treasured Pets are great. They take excellent care of your pets and you home. They…read moreare prompt, they are easy to communicate with and you could not ask for better service. We used Ms Joy's service for several years and even though we have since moved from the Whitehouse/Tyler area, we feel the need to praise this great service. Ms Joy is great and the ladies that work for her are too. Their phone number is (903) 839-7051. You will not be disappointed.

They do a good job with my Quaker parrot's beak trim sand handle him well, the staff is friendly…read moretoo.

They were wonderful in taking Care of my Abby!' Very kind…read moreand understanding during our difficult time!!

They have such a friendly staff and good customer service! Dr. Hailey has a great bedside manner,…read moreand I appreciated her taking the time to visit with me, and to get to know my dog, Jewel, on her first visit there. The entire office is very helpful and courteous in answering any questions, and going the extra mile, and I really appreciate that. I would highly recommend this clinic to anyone needing vet services!

Friendly staff and Dr. Beard is very caring. Unfortunately, their pricing is too high for me.read more

Just had our mini wire hair dauchsund groomed at Nancys. We have never been happier with a grooming…read morejob. Nancy and the staf are very friendly. The animals seen to like them and thats good enough for us. We will return!

My Yorkie's cut cane out awesome, the folks there are real friendly can't say enough good things…read more She was bathed groomed nails done which they said she didn't like and a cute bow on her collar. We will be going back.

Extremely friendly staff! Treat your pets like their own! Very patient during a crisis! Drs are…read morevery knowledgeable and explain thoroughly what is going on! Excellent boarding and you can pick up your pets on the weekend! (Certain times)

My cat comes to get groomed every few months. They are excellent. She is so cute and smells so good…read morewhen they are done! She loves her groomer!

Dr Hobbs and her staff are very kind,patient and helpful. She has taken care of our fur babies for…read more20 years. She is very knowledgeable about all animals.

I had an emergency with my kitty several weeks ago and brought her to the Hawkins Pet Clinic. Dr…read moreHobbs and her ENTIRE staff were so helpful and professional, I can't thank them enough. It was a sad situation but their help was 100pc and I am so grateful.