I live down the street from this AutoZone, and I've had nothing but negative experiences every time…read moreI visit. On one occasion, I arrived to find the employees waiting for their manager to unlock the doors. He was over an hour late, and the staff was discussing how he likes to go out at night and have fun. It was already 10 AM, so I assumed he had overslept. Another time, I showed up, and they didn't open on time. It was ten minutes past opening, and I had to go to another AutoZone because I couldn't wait. This has to be the worst AutoZone ever. They have almost as many one-star reviews as five-star reviews. With all the reviews they have, their average rating is three stars, which blows my mind. If I could give this review a zero, I definitely would.

Needed to pick up some fluid for the car which they do carry an array of selections. I'm not a car…read moreperson whatsoever. If it's up to me, drop it off at the garage and call me when it's ready. But something simple as picking up some fluids, that I could do. This place is a car enthusiast if tour into stuff like that. Also, seemed very short staff. I think there was one employee working the time I was there.

David was very helpful, and changed my old battery and replaced it with the new one!…read more He was very happy to help and I really appreciated his help.

Establishments like this is why I shop on Amazon. Useless workers, 5 males standing around serving…read more2 customers. Couldn't understand the type of product I needed, one kept recommending degreasers which is what caused the problem in the first place. Got tired of this and put the question into an AI app and a second AI app to confirm the solution and will just order on Amazon. The sooner these waste of time establishments with lazy employees go to the dust bin of history the better.

What ever you do , DO NOT COME BUY PARTS FROM HERE!!!!! Worse quality parts. They told me they…read moresupply auto zone , and O Reillys with parts. I bought an alternator from them didn't work called they said they never had those issues. Bought another one from auto zone a bit more expensive but my truck is working perfectly. Didn't even mention I bought a battery before going to auto zone because I replaced the alternator but it was just a crappy quality.

I've been dealing with UnderCar for years, and ALL the guys at this location are top notch!! From…read moreRafi, to Vic and ALL the guys at the gate, they care about their clients and making sure they are taken care of!! You don't see that it business now a days, and to experience top level customer service is refreshing!! Looking forward to many more years of patronage.

I love this place, they have everything I need and when I order stuff from their where house the…read moretiming is reasonable. The people there took care of my auto parts needs and are friendly even though it's busy I don't mind waiting For the right parts.

Garbage shop fake and font liars as employees broken promises Garbage shop fake and font liars as…read moreemployees broken promises Garbage shop fake and font liars as employees broken promises

Had a broken headlight and was able to receive such great customer support! Anthony was so helpful…read moreand truly made everything easy !! Will return for other car needs!!

This AutoZone location is located in a busy palaza and it's close to Cal State Northridge. I went…read morelooking for an item. Unfortunately, like many other locations, they told me it was out of stock. Store was well organized and they had most of the items in stock. The young gentleman who helped me was nice and friendly. My only complaint is that AutoZone should do a better job with their stocking. Most of the items are shown sold in stores online and show inventory, but when going to store they are out. Parking was easy and I was able to find a parking spot with no issues.

Great service, quick affordable and easy!…read more BMA provided OEM brake pads for my BMW for a fraction of what the dealer was charging. I'm glad I went to BMA instead of BMW!

Fast delivery of parts and great service. They always are able to recommend replacement parts…read more I have been using them for years.

son unos estafadores te dan un precio luego se va el que te los da y luego cuando te entregan te lo…read moreda otra persona y te da otro precio si no no te dan el carro Malisiiiiiiima experiencia y pedante! La señora que está en reseda

I've purchased tires here a couple times. Obviously when you come here it's an expense you would…read morerather not have. I've called first to make an appointment to make the process quicker and easier. They have a decent sized waiting room so you can comfortably sit while you wait. Service time was as expected. I didn't see any vending machines or snacks though which would be a good touch since you are never in and out of auto repair shops.

Thanks to Joseph for changing my battery for me and giving me some good advice on maintenance…read more This is a much cheaper option than getting the battery replaced from the dealer. The service here is excellent!

I came in seeing if I needed a battery replacement and Yoana did all the right things to my best…read morebelief. When I came in, I was immediately helped as there was no line. She did a battery diagnostic and I ended up buying a battery. As I was completing my purchase, she multitasked and answered the phone as appropriate. Once I completed my purchase, she notified her coworkers that she'll be right back. Then she saw a customer with one item only and then helped them out! I didn't mind as it makes sense to take care of that customer first as it their purchase was less than a minute. Yoana completed the battery replacement with ease and sent me on my way! Overall, I can't imagine where she went wrong as she delivered great customer service and was able to multi-task!

I stopped by this auto parts store today because I was in the plaza and visited the store next door…read morealready. I wanted to look at this parts store car detailing supplies. The good thing is that they have them on the first aisle right when you walked inside. They carry a decent amount of brands but I notice the price was on the high side. I didn't see any product that caught my attention so I look at other stuff in the store. The store was busy and had a lot of people in line. Finding parking in the plaza this store is in was also tough. I was lucky to find a spot but it gets filled up quickly.

Terrible experience. My parents' vehicle stalled right next to this O'Reilly. They thought it was…read morethe battery, so purchased one, but quickly realized that was not the issue. They had the battery for no more than 30 minutes and Vee and the O'Reilly team here refused to take back the battery. I looked up their return policy and I see no where saying that there would be any reason for them to not honor this return; clearly trying to make monthly quota. They wanted my parents to take store credit or purchase something before returning. They ended up doing the full refund, but shame on them for trying to take advantage of two elderly people.