The customer service was fine. The radiator they replaced is doing good. However, I had also gone in to fix ac issues and now it's back to coming out hot I suspect they did a temporary fix rather than actually fix the issue. They also were trying to convince me my transmission needed replacing and they were saying they would get me the best price...but it was still at least $3,500... I got two different mechanic opinions and they said there was no issue at all it's been over a year and there are no issues with my transmission...so I don't know what that was about... Unfortunately, I couldn't continue going after that. read more

I came in for a very long over due oil change. Excellent service! and super quick. Definitely recommend.

Robert and his team are extremely honest and knowledgeable! From a HotRod to a Minivan, they have you completely covered. Plenty of parking and a relaxing waiting room. You can trust they'll get the job done right and get you in and out as fast as possible. Known this place for years and still going back. read more

Joe's Auto Repair - Happy wife! Happy Life! - Auto Repair Near Me - Northridge, California

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Real happy with how Rob took care of my '64. Great carburetor adjustment! I'm going back with my '78 GMC pickup! read more

Joe's Auto Repair - Auto Repair Near Me - Northridge, California

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I needed some basic maintenance work on my wife's VW: Spark plugs, transmission flush, tire rotation, etc. Between the fact cars are vastly more reliable than when I first started driving in the 1980s; we mostly lease vehicles (this was the exception); and Valvoline provides battery changes in a virtually drive-through format, I hadn't really needed a local mechanic for decades. Robert was a great find: Not only efficient and polite but the final price for the work was about 20% less than what he had quoted me on the phone. The Joe's Auto Repair office was also clean and meticulous about mask wearing and the use/availability of hand sanitizers. I will be back when needed. read more

Robert the man. Shop is organized, clean, and get this...they actually do what they say they're going to do and with excellence. read more

Joe's Auto Repair - 68 firebird - Auto Repair Near Me - Northridge, California

I can't say enough about this place. I have taken a few cars here for my kids (and my own). Their work for years has been fantastic, prices very fair and they're always helpful. Their night drop off is awesome for when the kids forget to tell me that their car is busted until I get home from work! read more

Ok, let me tell you about Joe's Auto Repair. THEY ARE THE BEST. Like, the absolute best. I found them on yelp years ago when my car needed new brakes. Took them to Robert, who fixed them without any problems- in fact, he even fixed a few other things for me as well. So impressed. Recently, my boyfriend's Miata needed some work and I begged him to take it to Robert for the longest time. Robert has been so patient with us and has been working on BF's car off and on for the past week. I find that Joe's Auto charges less than other places. Additionally, they are extremely informative on all things cars. There have been many times when I took my car in, and they took me out to the garage, opened the hood and showed me all the things that my car needed VS just telling me and exaggerating to me like some places. I don't trust anyone else besides them. I tell all my friends to take their cars to Joe's Auto. Now I'm telling yelp too. ;) read more

On a busy day, these guys squeezed me in to check a big leak on my car. They were so helpful and friendly, made a woman in a mechanic shop feel welcomed and treated fairly. Gave me a nice quite compared to others! :) Today I came back for my second visit and these guys were just as helpful as the first time. On time with my appointment and an honest and well priced quote! :) quick oil change, right on time!! Thanks, I'll be back again! read more

Joe's Auto Repair - Auto Repair Near Me - Northridge, California

I came here recently for rear brakes + rotors. I told them i needed the car in and out asap because i use the car for work. They were able to get the job done by the time i needed it. A coworker of mine had the same job done at Pep Boys and they charged him almost 2 times what i paid, so if you're not trying to get ripped off, this is a great honest place to go! read more

The best auto shop the valley . I don't know much about car repair but Robert does not make me feel stupid , he is respectful , conscientious and extremely knowledgeable , all the shop mechanics are amazing the place is clean and the work is excellent. I strongly recommend going to Joe's auto repair if you have car problems read more

Joe's auto did what 2 other mechanics couldn't do, they fixed my van. Quality work excellent customer care. All around great experience. Robert really took care of me. Thanks Joe's auto Very satisfied customer read more

I had very good experiences here over the years. I've found them to be nice, honest, trustworthy and reasonable. I stopped going here several years ago after they did a brake job and the brakes were (IMO) dangerously unresponsive. The car took 2 to 3 times longer to stop than it did before the brake job. Jeff did the brake job again under warranty but the brakes were still not right. When I went back for the 3rd time, Jeff took a test ride with me and insisted that I should downshift my automatic transmission (even on level ground at 30 mph and below) to assist stopping for several weeks until the new pads were seated. He said I should never put the tranny in Drive unless I was on the freeway, and I should only go upto 3rd in city driving, He criticized my driving saying I didn't slow down far enough from the turn and over used my brakes which causes problems with new brakes, and suggested the problem with the brakes was my driving. I later found through the internet that other owners of this car had the same problem, and it went away with OEM brake pads. I hate dealers, and I am of the opinion that aftermarket parts are usually better, but I got factory pads and installed them myself and everything was fine after that. Mistakes happen and I'm OK with that, but what really bugged me is that I drove that car for several years before the brake job and I KNEW what the brakes should feel like. But I felt like Jeff placed more importance on what he already convinced himself was happening than what I was telling him. He wouldn't act on what I said and began to behave like I was criticizing his work. What Jeff doesn't know is that in the 40 years I've been driving, I've owned 18 cars, worked in the service department of 4 different dealership service departments as a service writer and manager, and that I perform a lot of my own car maintenance. I would actually feel comfortable recommending them to a friend based on their honesty and the fact that the majority of work they did for me was great, but I personally can't bring myself to go back to someone who's expertise and experience (and ego?) prevents them from actively listening to a customers explanation of a problem. read more

Prices are about 30% more than what I paid at my other mechanic in Alhambra. I left them my number but didn't receive a call on the repair status. They said the phone kept ringing without answer. A text would have been helpful. Repairs were completed on spec and without issue, but I will likely look elsewhere for future service. read more

I am thoroughly impressed with the work the guys at Joe's have done. Robert was communicative and very straight forward about the pricing and the work being done to the car. I was quoted a much higher price at other places, and Joe's not only beat the price, but also found a different, less expensive solution than other mechanics had offered. I will most definitely be returning. Thanks for all the care and great customer service!! read more

Jeff and Amy are really great! My car battery died and I would have had to tow my car into their shop (which is only a mile away) since I had no one to jump start me. This is also my first car so I don't know what to do when something goes awry. But Jeff was nice enough to actually come out to ME which saved a lot of trouble and money. He even brought the new battery and changed it right then and there. That's service. He's so so nice. Their prices are very reasonable, they have great communication and got me back on the road asap. Made a loyal customer out of me. I really recommend checking them out. I won't trust my car to anyone but them. :D First review for them here at YELP but check out the other great reviews they got at yahoo. ^_^ http://local.yahoo.com/info-20656436-joe-s-auto-repair-northridge read more

I went in because my trunk latch was broken. I was helped quickly by very friendly knowledgeable people. this is the second time i've gone in, they've helped me fix my small problems and they did it for free. Excellant service, if i have to get my car fixed anymore, this is where i am going. read more

Awesome service from start to finish! When I called Jeff about my car's problem, he gave me detailed instructions, and was friendly in entertaining my questions. He was also upfront on the possible charges. When I got there, Rob did some tests on the car, explained to me why my car didn't start, fixed the car, and gave me tips on how to prevent that problem from happening again. Their prices are fair too. I will definitely come back here. read more

YOU CAN TRUST THEM. Finding a good mechanic that you can trust is very difficult so when you do find one you want to tell everyone. Joe's Auto Repair is a family owned business and Jeff is the second generation owning this place. Their reputation for honesty has kept them in business all these years. They will NOT sell you things that you don't need and will thoroughly explain what you need and the cost before they do anything. I just wish they were open on the weekends. read more

As a former mechanic I would trust these guys. They are legit and not going to take advantage of you. If I had to get work done on my car that I cannot do, I would take it here. Good guys here. I recommend this shop to everyone too. read more

All of my family have been going to Joe's Auto for the past 7-8 years and we will continue to bring our cars and refer our friends. They not only provide honest service in a friendly environment, they really only fix what needs to be fixed and they do it quickly. If you are looking for an honest and efficient mechanic shop, don't hesitate to take your car to Joe's. read more

They did an amazing job on my 2004 Thunderbird that has been sitting for 11 years it wouldn't go over 20 mph I bought the car from a family friend and they told me that it was at a Ford dealer for two weeks and the Ford dealer could not figure out what was wrong with it. They then took it to a mechanic that they know and he could not figure out what was wrong with it thinking that it was fuel related from sitting. I bought the car a week ago and immediately took it to Joe's auto repair. Within a day they figured out exactly what was wrong with it and the car runs better than the day left the factory I had to tell them the story about the Ford dealer not been able to figure out the problem. They are the best mechanics I've ever used. They are honest and quick. I recommend them very highly read more

As a woman, an auto repair shop hasn't always been a respectful experience, that's why I'm happy to say the I trust Robert and Joe implicitly with all of our vehicles. They are honest and fair and have the best waiting room in town! read more

Fixed my thermostat on my car, with no problems. Was quoted a higher price than the actual price i paid so was happy about that. I did wait a little longer than expected but nothing too dramatic. Thank you guys! Will definitely come back. read more

It was 105 degrees out. My boyfriend and I had just put some things into a storage unit at the uhaul across the street.... And our scooter stopped running at the uhaul place. HUGE Sigh. We walked it across the street to Joes and EVERYONE there was amazing. They were all extremely busy and squeezed us in and saved the day! (For the best deal on this side of town no less!) THANK YOU SO MUCH! So thankful we stumbled upon our new "go to" guys for all our vehicle troubles! read more

I didn't even take my car here, I just called to see if they had an opening and Jeff gave me quick, free consultation over the phone going entirely off my verbal breakdown. I'm gonna take it somewhere else because they're booked up and short-handed today, but this kind of attitude is so awesome for a mechanic I can't help but recommend them! Very cool. read more

My great friend and TRUSTED mechanic for almost 30 yrs decided to go in a different direction and follow a long time dream in building and ground up restoration of muscle cars.. Me having bought a nice used Dodge Dakota It now needed some attention, and while talking via cell with a longtime former motocross racer friend he recommended another former motocross racing buddy Jeff at Joe's Auto Repair.. I called and being told Jeff was on a much needed vacation talked with Robert who listened and determined due to my "list" asked if I could bring it in the next day.. Well next day 8am there I was .. after a few long winded minutes talking to Robert I made an e a s y decision and feeling very comfortable told him a few more of my concerns and fix whatever he see's fit. (Basically an open checkbook) *about Noon Robert called and addressed my concerns and also suggested front brakes and rotors as the truck spent some time in the snow there was corrosion and they would not survive surfacing and a few other fixes he found.. I can say without ANY DOUBT Joe's auto repair passed the test of HONESTY AND INTEGRITY and my "open checkbook" was treated fairly and respectfully. What a relief as after so many years without any mechanic worries I was a tad freaked out about future car repairs. Jeff did call me upon his return to make sure everything went well with my visit and I was happy with the work. I can without any reservations recommend Joe's Auto Repair to anyone that needs ANY automotive work done, a REAL HONEST 2nd opinion, or has been screwed over by the countless crook mechanics you read about daily on yelp.. as Jeff and Robert are WELL above the TOP SHELF in Honesty.. Thanks Jeff and Robert see you around town. read more

I've received all the emails from Joe's Auto Repair staff about removing my previous review, but I will not because I stand by my comments. "Joe" could have been anyone and even if he has since retired, that does not invalidate what happened to me. And yes, I'm positive I have the correct shop - Elizabeth is my middle name, not the name you would have had on your service records. I'm sure things are different now, or at least I hope so, but at the time, this was my experience and that's what Yelp is for - to share your experience in dealing with a company so others can make informed decisions. I wish nothing but the best of luck to everyone at Joe's shop. read more

Amazing customer service! Each time we bring our cars in for repair we are greeted with a smile and treated like neighbors they appreciate and want to help. The prices are fair and the work is excellent. We refer all of our friends and family to them. Everyone should be fortunate enough to have a neighborhood repair shop this great! read more

Nice guys! Needed my headlight replaced desperately and stopped by here. Was in and out in 20 minutes. Typically hate going to mechanics, but overall good experience and very good prices :) read more

I've been taking our family cars here for ten years for projects I don't want to be addressed by dealerships. Great service and prices. Like any consumer - mechanic relationship, you need to be proactive, but Jeff and his team have been very responsive and a pleasure to do business with. read more

Excellent customer service. Jeff is great! I was looking for an auto repair shop for my daughter, who is away from home and attending CSUN. Jeff was very friendly and personable on the phone. He told me to have her stop by, no appointment necessary. My daughter was a little intimidated going to a car repair shop on her own, but Jeff and his staff put her at ease. Her car was fixed quickly and at a very fair price. He even checked to make sure everything else on her car was okay. My daughter said she will recommend to all her friends; and will no longer feel intimidated when she needs her car serviced. She will not hesitate to contact Joe's Auto Repair. HIGHLY RECOMMENDED! read more

Great! My car chargers weren't working, came in and Rob quickly fixed the blown fuse and didn't over-charge me at all. Very friendly, seems like a good, honest business. I will definitely go back when I have more car problems! read more

Jeff and Robert always take good care of my vehicles and me. As a woman, it's so nice to know that I am dealing with a company with integrity who isn't going to assume that I won't question the repairs or the bill. Believe me, I have been there, done that. I'm treated with honesty and respect knowing they aren't trying to take advantage of me. Thanks guys! read more

Jeff and Robbie are really great mechanics. They are honest and knowledgeable. My husband and I both trust them with our cars and know we're going to get straight information and service from them. I highly recommend them. read more

I was in a very tricky situation. I live in Austin and had a car in Los Angeles that needed substantial repairs. After almost being ripped off by another mechanic on the west side, a friend recommended Joe's Auto and I am EXTREMELY glad they did. I dropped off the car after hours and over the next three weeks, Jeff helped me (BY PHONE) arrange the necessary repairs. I'll spare you the details of all of the timely, professional, and courteous phone conversations that I had with Jeff, but please understand that (as someone that isn't a car person at all), the attention I received was phenomenal. Not only were the repairs thorough, they were extremely inexpensive. I literally cannot say enough. Jeff doublechecked with me before going ahead with anything (even new wiper blades), and even did a last once-over before I left the lot (spotting a burned-out license plate bulb which they replaced for free). Though I could say more about the quality of service, the inexpensive cost, and the professional manner in which I was treated, the testimony is in the car itself: My 2005 dodge magnum went from 3 years of sitting in a garage to a 3-day, 1700 mile trip back to Texas and did it flawlessly. The only other thing I wish to add was the "Let me know when you make it safely back to Austin" text. A phenomenal company with phenomenal service and a phenomenal experience with Jeff and all the other guys that made small-talk with me while my light bulb was replaced. I'd give it 6 stars if I could. read more

I been taking my car to Danny for years now . Grade A work . Leaves your car impecable like nothing ever happened. Honest shop with very fair prices. read more

Great service, friendly, good pricing, quick and easy! This is my new auto repair spot! Definitely worth checking out.

Absolutely amazing service. I was trying to purchase a used car, so we had looked up nearby mechanics and had agreed to meet here at Joe's on a Saturday. Once we got there, we found out that Joe's was closed for the day, but Jeff was still willing to help us out. He looked over the entire car, verified that everything was on the up and up, and even sat in for a quick test drive. He had a great deal of knowledge on the topic, but was still very polite and helpful when explaining what we needed to know, and little quirks about this car that we wouldn't have known otherwise. Great sevice, very affordable rates, I HIGHLY recommend anyone in the area to check out Joe's if you need any auto services. read more

Great Customer service. Had my car towed to joes because of a possible repair, i called ahead and was given a reasonable quote. Jeff met with me then quickly diagnosed the problem. He informed me it wouldnt be safe to fix my car (Engine Pulley complete breakage, my car was un the graveyard). Jeff without question helped me find a junkyard to sell my car to. ALL of this and i was still being provided a discount because im a CSUN student. GREAT PLACE! read more