I wish I could give G&G Auto Repair unlimited stars based on the services I received today. Not only were they quick, they were able to walk me through each step to getting my vehicle safely back on the road. I get intimidated by taking my car to mechanic shops because of the little knowledge I know about automobiles. Complex mechanical explanations often make it impossible to tell if a recommended fix is truly urgent or completely unnecessary. My lack of knowledge creates a deep fear of being taken advantage of and overcharged. This was NOT the case with G&G Auto Repair. The gentlemen who greeted me at the front door were very patient with me while I was trying to explain the problems I had been having. After finding the problem they started working on it. While I was waiting I was offered water, soda, tea, coffee, etc... multiple times. This really shows that they care about their customers during stressful times. (What's more stressful than car problems am I right?!?) I'd hear them answering phones, help other customers, and communicate with the mechanics all while keeping excellent customer service. Not long after (remember they're quick!) I was told the problem was minor and to come back if I had any other issues. I'm sure this was just an everyday experience for these guys but for me, trust was built. They proved to me that they care about the community and their customers. I know whatever car troubles I'm having I can always rely on G&G Auto Repair. Thank you Shaun, Damian, Jim, and all the mechanics who worked hard to fix my car. read more

I inquired about changing my 4 engine mounts on a four cylinder 2007 toyota and I got a quote on the phone for $188 per hour for 6 hours of labor for a total of around $1,200.00. I am not sure why 6 hours of labor because once the engine is supported and splash shield is off, the other mounts should go faster. If a mechanic knows what he is doing and efficient it should not take more than 3.5 to max 3.75 hours of labor. Over priced labor. read more

A solid local shop. This place is the only place I will bring my daily driver. Sean and perry were both professional and knowledgeable. They tell you like it is, no upsell no BS, straight to the point to get you on the road as safely and as quickly as possible. As for the value? Its great! Car repair is not cheap... but do you want the cheapest place in town to work on something that gets you and your loved ones from point A to B? Exactley. Oh and when I picked up my car they washed it....I have never been able to get my windshield as clean as they have. Dont go anywhere else. read more

Overall l my husband I experienced good service over the years with our older vehicles. Prices seemed fair as our vehicles are NOT under warranty and things break or leak when it gets old and it's never just a simple little fix. However, we did end up finding a wrench really close to the engine, inside the hood after a service on one occasion. Otherwise good, honest mechanics. read more

These guys are phenomenal. I'll spare you the gruesome details of my situation but I will tell you that they were kind, honest, thorough, and communicative throughout the ten days my car was at G&G. They were empathetic and personable when delivering me tough news. They updated me every step of the way. They reassured me. They guided me to the proper entities to handle the $11,000+ cost of repairs the car needed that I had only purchased 2 1/2 weeks prior. They are the real deal. And most importantly, they care! Thank you all so much for your help through such a frustrating ordeal. read more

Michael Roberts was who took care of me, and he was great. He made me feel valued and happy that I went to G & G. I have been to other places to have my car serviced and was not enthusiastic about being there. I enjoyed this place. The banter between employees made it feel like a family business and a friendly place to be. They were not only friendly though. They were also very thorough and professional. I am quite pleased with my service and highly recommend G&G Auto Repair for your car repair needs. Also, their prices are great. read more

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You know a business is good when they do what is right on their own. I had some issues repaired that needed to come back due to some faulty parts. Not only did G&G take care of the issue, but upgraded the parts and labor on them! They told me what they were going to do, did not have to fight for it, they initiated doing the right thing. Good business character is a rare thing now a days......I can't sat thank you enough. Good work, good prices and they truly stand behind their work.....you just can't beat that. I will now have all my work done at G&G. Great job boys! read more

G&G Auto Repair - 2021 Telluride - Auto Repair Near Me - Bakersfield, California

These guys always do a great job at a very reasonable price. I've been there several times for work on my two Hondas. I strongly recommend them! read more

Honest, great customer service, fast and knowledgeable. I will definitely return, and recommend G&G. Thanks guys!

NOT, every mechanic can work on VW Passat , I'm happy to have found G&G auto repair shop , I recommend

Brother in law took his Ford F150 to G&G for a check engine light. Was told his intake manifold needed new gaskets. They replaced the gaskets and charged $1200 for the job. After multiple visits and getting the run around, the issue remains. They are completely taking advantage of.someone that isn't mechanically knowledgeable and not fixing the issue. DISHONEST!! read more

Took my Range Rover in and they were honest and upfront with no hidden cost, very knowledgeable and made sure I understood the issue and repair needed. The service and quick and reasonable and will be using them again read more

Earlier this year, I took my 2019 Mazda CX5 in for an oil leak. They charged me $79 for a "colored dye" inspection. 30 minutes later they tell me it's a timing chain cover leak. Well, they say they have to dismantle the engine partially to get to the timing chain . Charge: $1,308 ( mostly for labor). I got my car back, came home and cleaned the oil spots off my driveway. The next day there new oil spots. I was so mad at G and G; I took my car to Big Brands who told me the leak was coming from the oil pan gasket. Another $350! Finally got it stopped. I do not trust G and G and neither should you. They used to be reputable. Not anymore. read more

Took my Uncle's 2001 Lincoln Towncar in for an oil change. I scheduled for 3:00 and handed them the keys at 2:55 and they took it straight to the back to get started. It only took them 30 minutes to complete the job. With a coupon, it was $59.99 plus tax for a full synthetic oil change. Kyle is the gentleman that helped me and he was great. He answered all of my questions in a respectful and courteous manner. read more

Above and beyond my expectations. Happy I took my car here. I brought my own parts and was quoted fairly.

Bought a used Land Rover a few months ago and took it to this place to service the air conditioning. $180 but got it done. They offered me a free oil change when I could come in, I brought it in a month or so later because I was getting a gearbox fault on the dash and it was acting up. We discussed the fault and determined to change the transmission fluid and I assumed they would address the fault problem. Way over priced on the transmission service $1100 which I checked around and it should've been more around $600 even for a Rover. Drove it around for a couple of days and the gearbox fault started again, I took it back to them to diagnose it, and they told me it would be almost &10,000 unbelievable! I said forget that, I researched that to and again $1800 to $3600 even for a Rover. They were talking about parts from the dealer and I said you can get aftermarket for way cheaper. Anyway they also don't tell you what they charge per hour for labor$220hr that's crazy, anyway $1400 still not fixed read more

So we have gone to G & G for many years and on different cars. They used to be so good and we never felt as thought we were getting the shaft, when Don was there. We know, people move on. We had stopped using them because they would make an appointment days/week ahead, and then they'd tell us they needed the car for a few days because they were too busy (it's good to be busy) and they couldn't do the work (happened to us twice) My wife took her Honda there recently to have an oil change and the young man inside tells her she needs new brakes, new rotors and a brake fluid flush and replacement. Around $1,200.00. Mmm I wanted a Second opinion. So we took it to a tire shop down the street and they told us she needed new pads in the front only. So about 20% of what this service writer wanted. We used to trust them but we just don't anymore. Shame. read more

My car was hit by a tech a few days in. I was informed a month later they finally got insurance approval to have it repaired. After another month they did the mechanical work. I was told there was an mis diagnosis so I paid $750 more than I was quoted. I was very understanding things happen. But 2 weeks later and my check engine light came back on. I took it back to see if it was related to the prior work. I was charged $330 for more diagnostics that I did not want. Then told it was unrelated and the cost would be $1,400. Needless to say I declined the work and paid for diagnostics that I didn't want. I was curious as to why the first round of diagnostics didn't catch the issue. But of course the had an excuse. They are also somewhat overpriced, but I thought I was paying for quality. Sadly within two or three blocks there are several repair shops I could have used. But I guess the lesson here is live and learn. I really hope to save other people from experiencing what I did. read more

G&G has been my go-to mechanic since I got my first car and my family's mechanic for years before that. I've never been to another shop that takes care of their customers like G&G. From maintenance to major repairs they've handled my vehicles with care and they're very up front and honest about what your car needs. I've never once walked in there and felt like they're trying to sell me on services I don't actually need like so many other shops try to do. If you're looking for good, honest, hard working individuals to work on your vehicle G&G is the place to go read more

For several years I have used G&G for my family's vehicles. I've been impressed with their attention to detail, prices, and service.

Cost me thousands of dollars and the problem was never fixed I m a senior citizen I sent my wife car and the check engine light would never clear also they damaged the window film they did to the under body they damaged other parts of the vehicle read more

My vehicle was stolen and left without a key ignition, a broken window and other issues that left my car ruined. Luckily I found G&G Auto repair. Although insurance was a pain to deal with. The team at G&G kept in contact with me every step of the way. They made sure I knew exactly what step in the process I was in and how my vehicle repair was coming along. I never had to call in for an update because they always kept me in the loop. A special thank you to Mike for just being amazing and really helping me through this process. Also thank you Richard the owner. I would recommend this place 10/10. I will bring my car here for any repairs in the future or any maintenance needs. THANK YOU G&G ! Amazing team. read more

love this place alway fast and reliable Micheal and Kyle in the office is very knowledgeable

We had a seat in my wife's car go dead on us when it was all the way forward for a deep cleaning. G&G got us in quickly, diagnosed the problem and fixed it at a reasonable price. Saved me time and money versus the dealer by far and I'd gladly recommend them again! read more

I love it here! The service advisors are so kind and knowledgeable. They explain everything very well and not in a condescending way either. I feel very comfortable taking my car here and recommend to everyone who is having something wrong with their car big or small. I would definitely call to make an appointment rather than make it online. read more

Had my truck for 10 days and never called to give me updates. I always had to call to get information and they told me they dropped the ball and messed up. I was told it would be ready on the 9th day. They never called and would not return my call at the end of the day. The next day I was told the technician didn't show up and it would not be ready that day either. They gave me a 10% discount on parts. I asked for a 10% discount on the whole $2300 bill. The manager told me he didn't care if I ever came back, but I was not getting anything else. I have done almost $4000 worth of business in the last year there. No more. read more

Was driving home from Arizona and a maintenance light with a red triangle showed up on my dash. Was worried because I had 180 miles to go to reach home. I called to see if they could check out my car to make sure everything was ok to continue home. They checked out my car and said everything was ok. Made it home safe. I just needed my oil change. Thank you so much for taking care of me. The technician wouldn't let me pay him. I would highly recommend them. read more

I brought my car in on Thursday, July 29. My reasoning for bringing my car in was the car stopped on me suddenly while driving. On Friday I received a thank you how is your car automated message from G and G however I had not received my car back nor have I received a phone call with any update. I had to call them back and let them know that I do not have my car and they still had it. I called back on Monday and was advised that they are trying to get the software as they do not have it for my car. My car is a 2010 Chrysler. On Wednesday I finally showed up because I still have not received a call and they advised they were not able to get into my software they do not have what Chrysler requires. My car sat there for seven days and nothing was done. I received my car back and it was completely filthy disgusting. Definitely not the condition that I had left it. Even though nothing had been done and my car sat there for all those 7 days they would not give me back my car unless I paid $118.50 for which they listed as a check engine light. My check engine light was never on was never an issue. I had brought my car in there a few months back for the same issue and they had said they had fixed it and again I paid them. How did they fix my car the last time if they didn't have the software? Yet I still paid? I absolutely believe in paying for services however nothing was done and if they do not have the software to service Chryslers I should've been told that on day one. I have recommended this place is so many people and I will make sure that I I let everybody know the poor service that I had received and I will never go back. Horrible customer service and my car is still not fixed. read more

What a great find!! I have never been to an auto repair place with the kind of customer service I got at this place! From the moment I walked in I was treated as though I had been a valuable customer for years. I just went in for an oil change and tire rotation, but you'd have thought I was going to spend thousands of dollars on a repair by the way they interacted with me. They were friendly and efficient, and it just had the whole vibe of a knowledgeable, family, friendly business. Their prices are good, but what's better is I felt I was someplace that I could trust their assessment and trust the work they did. As I said I was getting an oil change and the last place I got it changed was the dealership. Actually that's the only place I got it changed before coming to G & G. They discovered that the drain plug had been over tightened, way over tightened. They told me about the problem and right away ordered a new one just in case they couldn't get mine off. About 30 minutes later the guy working on it came in with a big grin on his face and announced he'd gotten it off without any damage to the plug and all the work was done. I will never go anywhere else to get my car serviced. Finding a good honest car repair place full of kind, friendly people that you can trust is such a blessing. I've never experienced so much communication and transparency from any other business of this type. read more

G&G Auto Repair - There was a treat and a thank you when I got in my car to leave. - Auto Repair Near Me - Bakersfield, California

Saved our trip! Our Honda Odyssey broke down on I-5 and fortunately I found G&G on Yelp; they were incredibly helpful. Perry diagnosed the likely problem over the phone and confirmed it when we had the car towed in. It was the end of the day but they got it fixed and ready to go by the next afternoon. They were helpful and flexible about arrangements to pick it up. They also charged me about half what the Honda dealer in town quoted me! Thanks guys, we really appreciate it! read more

AC stopped working. Ford told me it was a leaky compressor, quoted me 1200+ for the repair. I put it off because it was November. Decided it was time to repair. Googled G&G. Best search ever. Kyle and team found it to be a $30 part fix. I was so happy I told them to find 2 more things that needed to be done. Had the brake fluid changed and a radiator flush. Prompt and honest. I had an appointment, dropped the truck the night before, that might have helped streamline repairs. I'll be back. read more

OUTSTANDING experience from initial phone call to pick up. G&G listened to my concerns, took detailed notes, then followed through to chase down the problem and get it resolved quickly. Their explanations were thorough and clear. Very pleased with the service I received on my first repair off warranty. I'll definitely be using G&G for all future auto repairs. Thanks, guys!! read more

Very dishonest business. The positive reviews below are perplexing - visit at your own risk. Car was towed there with a fuel line issue, and they never even looked at the car after two days. No diagnostics, no solutions, just a $96 charge to do nothing. They even left the spark plugs and injectors in the glove box without putting it back in the engine. Charlatans. read more

Took my Ford taurus in for an oil change they got me in and out quickly. I felt at ease and like I was in good hands there. Took my car to the dealership, and they told me I needed an engine filter when I changed it five minutes before I left for my appointment. I will definitely be taking my cars here. read more

Cost thousands to fix a oil leak ,ac issues And got my wives car back with damage Be careful who you chose to work on your Wife's vehicle read more

Customer service was the worst, went in for an estimate and was told there was a hefty fee for diagnosis and would not go towards the repair. The employee appeared not interested in doing the job. read more

I'm not one to leave reviews for anyone regardless of how good their work is. But in this case I will share my little secret mechanic shop which is G&G auto repair. They go above and beyond to do the job right the first time but keep in mind good work comes at a cost so it's like that old saying "You get for what you pay" and these guys are definitely a bit pricey but they do extremely good work. Like I said I hate to give this review because I don't like sharing my spots but since I'm leaving California soon I think it's ok for me to do so. read more

G&G Auto Repair - Auto Repair Near Me - Bakersfield, California

Do not trust the positive reviews or their lying, smiling faces in their commercials. I suggested to my 78 year old mother that she take her car that has been overheating to them. They assured her that they drove it 12 miles and left it running with the A/C on and could not get it to overheat. We had it towed there and back due to Covid. She paid them $118 service charge to do absolutely nothing. The very first time she drove it after taking it to them it overheated all the way to the red light dinging. She only drove 1.6 miles to the pharmacy. Then she had to sit and wait for it to cool off before she could drive it back home. They gave her false confidence to even drive it. Is this the way they treat their own mothers? read more

These guys are legit the best mechanics in the greater Bakersfield! I took my car more than once to Toyota regarding a grinding sound it was making. I knew it was my rotors and brake pads. And both times they said everything was fine. Fast forward to earlier this week I couldn't take it anymore because it was just getting worse. G&G spotted the issue right away and took care of it. They're always busy when I drive by, but understand it's because they do great work and care about their clients. My car is running so smooth again. read more

Transmission went out on my 2014 Ford Escape. A replacement was hard to find. Shipped in 3 transmissions before finding one reliable enough to put in. Once a good one was found, they replaced it quick and got me back on the road. Great job! They usually do my oil jobs, but this was the first big job and I was not disappointed. read more